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Amazon India Complaints & Reviews

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Updated: May 11, 2026
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Amazon India reviews & complaints page 212

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M
MK Pradhan
May 11, 2021
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Address: MK Pradhan, SOS Children's village, post umiam, ribhoi, Meghalaya 793103

The item was supposed to be here on 24th April it is showing damaged at Kolkata. .
order ref :- AW[protected]in .

Please see when i shall be geting the item
Amazon India customer support has been notified about the posted complaint.
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    Komal_India
    May 11, 2021
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    Hi,

    I would like to return the Kellogg's Muesli which was delivered to me on Sunday 9th May, 2021. The muesli has black spots all over it and also the dry fruits look stale with white powder coating on them. Also, it tastes bitter indicating the spoilt product. Please see attached pictures for your reference.

    Request you to either process the refund or replace the spoilt item.

    Thanks,
    Komal
    Amazon India customer support has been notified about the posted complaint.
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      S
      Sunit27
      May 10, 2021
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      Website: Amazon.in

      I bought 200 Nos.AS Udyog Pvt. Ltd.3 Ply face mask from Amazone.in.
      I received single ply face mask.
      When i connected the Amazon customer care, They replied they can do nothing as the supplier has sent three ply mask only.

      It's a big black marketing fraud for covid essentials running by various suppliers on Amazone.in and Amazone is also supporting them insted of hearing the customer.
      Amazon India customer support has been notified about the posted complaint.
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        Saneer Ahmed
        May 10, 2021
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        Address: Brigade Gateway, 8th floor, 26/1, Dr. Rajkumar Road, Malleshwaram(W), Bangalore-560055, Karnataka, India.

        Hi

        I had purchased a Seagate hard drive on 28 may 2020 From Amazon india worth 1800 rs, but the item has damaged within 2 months o[censored]sage, now the drive is fully corrupted. few weeks back i had contacted with Seagate Authorized service center for claiming the warranty but they denied the claim due to product s/n is not in their database, they said can claim the warranty through Amazon only, on the same day i had checked with the Amazon seller and amazon chat & email representatives but not even received any positive response from them. they just ignore my messages not any one taken responsibilities to resolve the issue, in here am recognized the product model no having resemblance, the invoiced model no and received model are different that means amazon seller is absolutely fraud they are selling refurbished products in the tagline of new, I've did numerous follow ups with them but no response and all of my efforts are in vain, I need the Refund amount of this product immediately, kindly intervene and resolve the issue Asap.
        Here am attached product picture, Seagate denial mail of warranty, invoice copy.

        Order NO :[protected]
        Product details : Seagate ST500DM002 Barracuda 500 GB 3.5 inch Internal Hard Drive - SATA - 7200 - 16 MB Buffer | B005EE5P84 ( Seagate ST500DM002 Barracuda 500 )
        Name : saneer
        Mob : [protected]
        Amazon India customer support has been notified about the posted complaint.
        If the seller is not going to honor the warranty then they have scammed you. As per the Seagate mail it's an OEM drive. I.e. Seagate has distributed that drive to other companies and due to OEM nature the warranty is not thru seagate but whoever sold you the end product. E.g. when you buy a branded PC then all components carry a limited 1 or 2 year warranty by the PC manufacturer not the one who produced the discrete components. If Amazon seller did not disclose on the product page that it's an OEM drive then they are not trustworthy at all.
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          F
          Faruk arya
          May 10, 2021
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          Address: Jharkhand district dumka

          My name is- Umar Faruk Ansari mene Amazon se ek items book kiya tha but refund process complete bata raha hai Amazon aap pe but not credit in my account no is *******9663 please help me sir 12 day + ho chuka hai mera account indian bank me hai sir please help me
          Is regarding Amazon ko mene 3 bar call kar chuka hu but no solvs my problem and im 1 time call my Indian bank customer service but not solvs my problem
          Amazon India customer support has been notified about the posted complaint.
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            G
            Govindsushil
            May 10, 2021
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            Address: Boult audio Bluetooth handset shivji per Gali number 4 Gurgaon haryana near khandsa road saloni Saree centre

            Bluetooth not working power button problem to charge nahin ho raha naam sushil Kumar sabji Paar Gali number 4 Gurgaon haryana pin code 122001 mobile number [protected]
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              T
              tkupendran
              May 10, 2021
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              Please refer to refund ref no. 789615 for Rs 783.00 and your mail dated Apr 27, 2021 and May 02, 2021. The refund amount is yet to be received.

              Please expedite.
              Amazon India customer support has been notified about the posted complaint.
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                R
                Raj1372@£
                May 10, 2021
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                Address: Flat 303, secular heritage apartment, Gola road

                I am Divyanshu Shekhar from patna, bihar.I have placed an order to Amazon and returned it (order id[protected]. The refund of amount 499.00 has been initiated by the company but it has not been in my account. It was successfully initiated on 4th May 2021 but yet not received in account.My account no. is [protected]
                Account holder name- Divyanshu Shekhar
                Branch- UBI, Dhanaut branch, Gola road, patna -801503
                IFSC code- UBIN0572675
                Registered mobile number- [protected]
                Adress-Flat no.303, secular heritage apartment, Gola road, patna
                The refund reference number is[protected]
                Kindly take necessary action as soon as possible.
                I am attaching screenshot of mail from Amazon.
                May 11, 2021
                Complaint marked as Resolved 
                My issue is resolved
                Amazon India customer support has been notified about the posted complaint.
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                  R
                  Raj1372@£
                  May 10, 2021
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                  Address: Flat 303, secular heritage apartment, Gola road

                  I am Divyanshu Shekhar from patna, bihar.I have placed an order to Amazon and returned it. The refund of amount 499.00 has been initiated by the company but it has not been in my account. It was successfully initiated on 4th May 2021 but yet not received in account.My account no. is [protected]
                  Account holder name- Divyanshu Shekhar
                  Branch- UBI, Dhanaut branch, Gola road, patna -801503
                  IFSC code- UBIN0572675
                  Registered mobile number- [protected]
                  Adress-Flat no.303, secular heritage apartment, Gola road, patna
                  The refund reference number is[protected]
                  Kindly take necessary action as soon as possible.
                  I am attaching screenshot of mail from Amazon.
                  May 11, 2021
                  Complaint marked as Resolved 
                  Amazon India customer support has been notified about the posted complaint.
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                    S
                    Sreegree
                    May 9, 2021
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                    Address: JYOTHIS, PALAKULANGARA STREET NO. 08, TALIPARAMBA

                    I am a regular user of an Amazon Prime account. I recently renewed my yearly pack. But due to some issues, I formated my mobile. Then after when I tried log in the account it is directing to a page mentioning Approve the notification send to. What does this mean? I request you to sort out this issue very urgently.
                    Amazon India customer support has been notified about the posted complaint.
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                      unnithanpkd
                      May 8, 2021
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                      Order No.[protected] on[protected] and paid in advance.In track the item delivered, but I have not yet received the item.
                      M/s Amazon has changed the courier service to ECOM vide No. 590556 and the irresponsible courier representive has not delivered the parcel. During end of April I had a talk with your customer executive and he confirmed that the item is received back in your stores, and he had agreed to send it back to me. Since I have not received the parcel I again contacted Mr. Vishal today and he expressed his inability to send the parcel due to expired the time limit. I requested him to connect the Manager . After more than 45 Minutes waited in the telephone line I could talk the Manager and she is also said the same reason. Hence I have no other alternative other than submitting a complaint. I never expected such a reply from an International company like Amazon. Please note that I do not want the item or the compensation amount . But an enquiry may be conducted and the responsible persons may be identified and suitably punished.
                      Amazon India customer support has been notified about the posted complaint.
                      May 08, 2021
                      Updated by unnithanpkd
                      The position is same.
                      May 08, 2021
                      Updated by unnithanpkd
                      Not resolved
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                        E
                        Eswar Chakravarthy
                        May 8, 2021
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                        Amazon refunded with reference No. 74332741115111405430083 dated.24.4.2021, Amount Rs. 1058/-
                        Amazon India customer support has been notified about the posted complaint.
                        Amount Rs.1058/- refunded by Amazon but not credited to my account by Union Bank Of India till today.
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                          Sahas Jain
                          May 8, 2021
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                          [protected], Already Sumbitted Proff Regarding This Order, Received In Fully Damaged Conditions, Ordered on 12.04.21 and got delivery on 17.04.21, I Requested Amazon To Give Full Refund For This. TOTAL Refund For This Order Is 956.
                          Amazon India customer support has been notified about the posted complaint.
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                            N
                            Nandhini Krishnamurthy
                            May 8, 2021
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                            Website: WWW.amazon.in

                            I ordered a new pooja room and I returned the product but the amount was not credited to my account though the item was refunded amount was not credited to my account
                            Reference number:[protected]
                            Amazon India customer support has been notified about the posted complaint.
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                              A
                              Aashishh Agrawaal
                              from Powai, Maharashtra
                              May 7, 2021
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                              I am being charged rs 169 per month since last 3-4 months by vsi/amazon/stan. The date of debiting 169/- is 7th of each month...

                              It has been 3-4 months. I also informed to bank but still no action taken by them...Also Amazon support team is not responding for such fraud transaction.

                              Please help me get my money back. These are scammers out there and i can see multiple posts on the same issue.

                              Same complaint I was raised in last month's but still no action taken by anyone..
                              Amazon India customer support has been notified about the posted complaint.
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                                Aneeshchandran
                                May 7, 2021
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                                Address: Sivalayam, Alatharakkal, Chenkal P.O

                                Dear Sir I have paid Rs 557.39 for purchasing of two books using internet banking with payment Transaction reference no: VSBI[protected]IGALCCICC3 on 07 May 2021 at 21:10 but my order has not yet been placed on my Amazon Account (mobile number [protected] and email Id [protected]@gmail.com), Please let me know why my order was not placed.

                                Please refer below transaction details from State bank of India
                                Date 07 May 2021
                                Narration: TO TRANSFER INB Amazon Seller Services Pv ASSPL Payments
                                Ref. No: VSBI[protected]IGALCCICC3
                                Debit: Rs 557.39
                                Amazon India customer support has been notified about the posted complaint.
                                I have done the payment for a product, the payment was successful but order is not confirmed, can you please check this at you end?
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                                  Vicky_Ahc
                                  May 7, 2021
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                                  Address: Rukmani Lauge Near Raj Hotel Lucknow-226001
                                  Website: Amazon.com

                                  I want to tell you that I had placed an order by Amazon on 15-April -21 of Bluetooth in which I received a normal earphone, so I returned it to Amazon and amount refunded by Amazon It was on 27th April-21 but as of now I have not refunded my amount of Rs.1299/ - till date, please please send it to my account as soon as possible and I have given below refund reference number Thanks for what I found on Amazon

                                  Reference No. 75503721113047753542364
                                  Amazon India customer support has been notified about the posted complaint.
                                  May 10, 2021
                                  Updated by Vicky_Ahc
                                  my amount not refund so please reply my as soon as possible
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                                    V
                                    vaibhavbaviskarsrk@gmailcom
                                    May 7, 2021
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                                    Address: vaibhav baviskar Flat No- A203,Building No-4, Dreamland Park Society Vasind [west] SHAHAPUR THANE DISTRICT, MAHARASHTRA 421601

                                    I am regular customer of Amazon and the following incident happened 1st time that I had ordered 3 products on 1st May 2021 (1. Soldering gun track ID[protected]. USB 2.0 A male to B male scanner cord Printer cable track ID[protected].Boldfit resistance tube track ID[protected].

                                    I had received the 2nd Item USB 2.0 A to B male printer cable but other 2 items were supposed to come today on 7th May 2021. But I did not receive the items and Amazon status updated to "Delivered today".
                                    I tried calling the Agent no: [protected] PIN 4976) but his call was showing busy.

                                    How can this be possible by Amazon without delivering the status to be updated like this? Please Need your support to get my remaining items or give me my money back.

                                    Please let me know if you need more details.
                                    Amazon India customer support has been notified about the posted complaint.
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                                      pooja Goud
                                      May 7, 2021
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                                      My head phone comes under warranty and its under repair would like to have replacement but could not reach Amzon customer care or Supplier and there is no provision online where I can claim my warranty
                                      Regards
                                      Balaji ([protected]/[protected])
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                                        kprgopalan
                                        May 7, 2021
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                                        Order ID[protected]-3637108, Thank you for sending the articles. The order is for Buy 3Get 2 Free. but I received only 3. So please send 2 numbers more.
                                        K.P Rajagopal
                                        Thottathil house
                                        perambra P O
                                        Calicut district, Kerala
                                        Pin 673525, mob. [protected]
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