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Updated: Nov 18, 2025
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Bad 😕 It seems that Amazon India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Amazon India reviews & complaints page 212

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G
GOPalb950
Apr 13, 2021
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Address: [email protected] amd call

I call Amazon to reply not refund my investigation is ok in Amazon to speak but my product is empty box deliver 749 rupees order KDM earphone not available in box KDM earphone
oder no[protected]
oder date 16-mar-2021
may no is [protected]
+6 photos
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    vikky2569
    Apr 13, 2021
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    Sir,
    I had ordered two combo items on order no[protected] dated 27th march 2021.One of them had cancelled and return by me on 2nd April 2021.Amazon has refunded me and also show on site but bank A/c is not showing this refund.I had complained about this in bank but there is no action taken by bank till now.The RNN number is MTPLFYE20000KMQW9FCX.So kindly
    consider my case and do as possible.
    +1 photos
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      S
      Suresh Balaji N
      Apr 13, 2021
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      I have been charged 199INR without my knowledge or any PIN requested from Amazon. I receive a message late night on 12th April 2021 stating, Dear Customer, transaction of INR 199.00 done on ICICI Bank Account XX252 on 12-Apr-21. Info: VSI*AMAZON ST.

      I need refund of the same and stop any application running at the back without my knowledge.
      +1 photos
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        *manju#
        Apr 13, 2021
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        Sir Amazon company ne mujhe 30 March ko hi mera refund 342rs. de diya tha and unka mere pass mail or reference I'd aa gya tha ..but wo refund abhi tak mere account me reflect nhi hua h ...mera account details h..
        A/c no. - [protected]
        A/c holder - manju
        Devli road, khanpur branch, new - delhi
        Ifsc code - UBIN0820296
        Sir mn bank me bhi lask one week se chakkar laga rhi hoo...waha se bhi mail dalwai thi...but koi reply nhi aya ...koi kisi tarah ki help nhi mil rhi h...pls help me sir
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          *manju#
          Apr 13, 2021
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          Sir mera refund Amazon ki taraf se 30 March ko hi refund kr diya gya tha but wo abhi tak humare account me nhi aya h...Amazon ki taraf se humme mail or reference I'd no. 30 tarikh ko hi provide kr diya gya tha ...
          Accunt no- [protected]
          Ac holder- manju
          Branch khanpur devli road
          Ifsc code- UNIB0820296
          Sir humne mail or reference I'd ki pic daal di h...pls help me...bahut din ho gye Sir bank k bhi bahut chakkar laga liye h but koi help nhi mil rhi h
          +2 photos
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            B
            B.N. Placement Faridabad
            Apr 13, 2021
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            Address: Neelam Flyover Market, N.I.T. Faridabad

            Dear Sir/Ma'am,
            I ordered 4 Orient electric fan on 11 April, 2021 (Order NO- #[protected] from Amazon Business, but their was no mention of my firm's GST number on the invoice to avail offer of 18% GST credit .
            You are kindly requested to provide an updated invoice with my firm's GST number included (GST No- 06AFMPN5438E2ZB).
            I had already complained with the customer care service on chat but i didn't get the satisfactory result as they left the call hanging many times.

            Thanking you,

            J.S. Negi
            Amazon India customer support has been notified about the posted complaint.
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              P
              Piyush Johnson
              Apr 12, 2021
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              I ordered 4 quantity of "Nilkamal Plastic Storage Box with wheels, 50L" (Order ID/# [protected] on 16th March, 2021, i completed payment through COD of 3, 360 rs., but got delivered only with one box out of four.I filed many complaints through amazon customer support regarding this issue.
              Firstly, after completing so said investigation for "item missing" as conveyed on 20 Mar 2021 by amazon customer service, i got no response back from support.Then i called back after few days to enquire about my complaint, now my request for any replacement or refund isn't being considered at allLooks like this support isn't listening to customer side of matter, i have lost my hard-earned money for 3 boxes that i haven't received of worth 2, 520 rs.
              Kindly consider the above mentioned issue, take some actionable steps
              Amazon India customer support has been notified about the posted complaint.
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                F
                fit future.1
                Apr 12, 2021
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                Address: india

                Hello sir I ordered pro elite cover on 21 march 2021 for 899 rupees.order id is[protected]
                and I returned this on 30 March
                amazon says that a refund will appear on your bank account or credit card statement with in 7 days
                but till not I have no any refund in my bank account
                I called in Amazon costumer care they said your refund is reflected in your bank account with the reference number #[protected] but I have no any statement in my bank
                +3 photos
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                  P
                  Pukkalla
                  Apr 11, 2021
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                  Respected Sir,
                  I am not able to access my Amazon account as my previous Registered Mobile number is not functional. Not able to receive OTPs sent by you.
                  My earlier login credentials are as follows
                  Registered email ID : [protected]@gmail.com and
                  Registered Mobile Number is :[protected]
                  My registered Mobile number is not working any more due to some technical issues hence I changed it to (new number) [protected]
                  I am not able to find a way to change/update my mobile number online.
                  Please help and guide me and send a solution to my problem to my registered email ID ie [protected]@gmail.com (registered with you).
                  Your immediate intervention is required please.
                  Best regards
                  Pukkalla Ramakrishna
                  [protected]
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                    M
                    Mustafa 99
                    Apr 11, 2021
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                    Address: Bhuj

                    I totally surprised when i bought Solimo 3-Door Foldable Wardrobe, 10 Racks, Beige from @amazonIN ..it was totally worst..very bad ...

                    It is really worthless to buy such a costly product to waste money.
                    Neither seller is helping nor Amazon is helping me to get it ..
                    +1 photos
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                    Apr 11, 2021
                    Updated by Mustafa 99                     I want return it..and refund my money..bt Amazon seller not responding..very bad things

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                      L
                      Lalita devi8809
                      Apr 11, 2021
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                      Address: jenamore baradih chok

                      My Refund issued on 22 march 2021 for amount 2849 from amazon but till doday refund is not reflected in my airtel pement bank account.
                      my refund reference number HSBCN[protected]
                      +1 photos
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                        S
                        SharonMathew
                        Apr 11, 2021
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                        ALERT:Rs.129.00 spent via Debit Card xx5648 at AMAZON on Apr 11 2021 1:10AM without PIN/OTP.Not you?Call [protected].

                        This order was not placed by me. PLEASE DO THE NEEDFUL AND REVERT MY MONEY BACK.
                        +1 photos
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                          L
                          Lav verma
                          Apr 11, 2021
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                          I had ordered product (order id #[protected] from amazon and this was delivered on monday[protected]. In my parcel some items were missing that i ordered, so after receiving my parcel i called coustumer care and informed about then he was say that we need some time for inquiry regarding this after that we will inform you. I called again coustumer care after 4-5 days, they said that we had delivered all items in your parcel and we can't do anything and forget about your missing items or refund...thats the behaviour of such kinds of big company with coustumer.
                          So, please consider my problem as soon as possible.
                          +1 photos
                          Sep 6, 2021
                          Complaint marked as Resolved 
                          I was contacting Amazon coustomer care many time but they didn't give satisfactory answer and not gave money back but after submit complaint on this forum so within 3-4 days they gave money back and gave information about it via mail only(not any call).
                          Amazon India customer support has been notified about the posted complaint.
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                            S
                            Sachin S G
                            Apr 10, 2021
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                            Address: India
                            Website: VSi Amazon stn

                            I would like to bring it to your notice that, the amount of rs129/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 10-April-2021. Could you please assist me regarding this. Please find the attachment regarding the same.
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                              M
                              Mushafaz binth Abdul
                              Apr 10, 2021
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                              Address: Manglore

                              Last month I cancelled a product from Amazon, they give me a reference number, but the refund is not yet credited to my account
                              Amazon India customer support has been notified about the posted complaint.
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                                A
                                Aditi Singh R
                                Apr 10, 2021
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                                Rs.329 has been debited- today on 10th April 2021. I have no auto renewal, prime membership or anything related to this card. REFUND MY MONEY BACK and EXPLAIN WHY THIS HAPPENED.

                                This is simply unacceptable .. and seeing that so many people are facing this. It’s robbery
                                +1 photos
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                                  H
                                  Hemarun
                                  Apr 9, 2021
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                                  Address: Chennai

                                  I have Purchased a Bluetooth Speaker from Amazon by paid Rs.339/-by online on 12/02/2021, But i got a non working piece and i returned it and i got another one after 15 days and this too not worked, so i returned and asked Amazon to refund the Money, for that they told after get the product your account will be Credited, it was reached the destination on March 22, but till now i didn't got refunded, when ever i calling the amazon customer care just they told to wait for two minutes and cut my Call, its seems to fraudulent
                                  Amazon India customer support has been notified about the posted complaint.
                                  Apr 09, 2021
                                  Updated by Hemarun                                   When ever i tried to speak with the Customer Care number, it automatically got dis connected, here i have enclosed the proof of Delivery

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                                    A
                                    aparna17
                                    Apr 9, 2021
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                                    Resolved

                                    My bank account number is [protected] and the branch is Railway Station Rd, PNT Colony, Raebareli, Uttar Pradesh 229001. I cancelled my order on amazon. They refund me my money with RRN(30005410481047159105339) and RRN(30005410051001072895682) but I haven't received my money yet. amazon customer care told me to contact your bank branch. I contacted but my bank branch didn't respond to me.
                                    Kindly resolve the issue.
                                    Apr 18, 2021
                                    Complaint marked as Resolved 
                                    My complain is resolved.
                                    Amazon India customer support has been notified about the posted complaint.
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                                      A
                                      aakash876
                                      from Noida, Uttar Pradesh
                                      Apr 8, 2021
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                                      I ordered a product but it was defective so I placed a replacement order. However at the date of delivery no one came at my house to deliver product nor I got any call from them. It has been 2 days and the issue remains the same. The last date is near after that I won't be able to place a replacement order. I contacted customer care and they just keep telling me to wait only. One executive told me if I don't get my item by tomorrow (8th April) they will initiate the refund. It has been already past the delivery time and I still didn't got my product. In the end I didn't got anything and I remain with my defective product.
                                      +3 photos
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                                        S
                                        Sreesreya
                                        from Kollam, Kerala
                                        Apr 8, 2021
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                                        Union bank online debit card shopping
                                        Date of refund : 02/04/21
                                        Refund amount : 250.96 rs
                                        Reference No : # 74332741093109295465280
                                        Please verify this transaction details and send my money back to my account
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