Amazon India Complaints & Reviews

30005111151115168780625
Refund id, i don't receive my money, please clear it.

This is for order id :[protected] from Floret. I bought this product from amazon India of Rs. 389 each. but just after one wash this is of no use. I feel cheated here. Quality of road side shops is much better the this and in more the half price.
I wasn't expecting this from amazon.

ALERT:Rs.199.00 spent via CREDIT Card xxxxxx at AMAZON1258399 on[protected]:15:34:48 without PIN/OTP.Not you?Call [protected].

My name is Mohd Afsar and my mobile no is [protected] and email address id [protected]@gmail.com. I had request for closing of amazon pay balance account [protected]([protected]@gmail.com) on 14/07/2020 on customer care no after that customer care representative told me that i[censored] want to close your amazon pay balance account your amazon account will also be deleted after that I replied you can close both than my amazon pay balance account and amazon account has been deleted according to representative but yesterday I got a mail that your have not used your account since one year and your account will be inactive soon. Why I receiving such kind of mail however my amazon pay balance had closed and if they did not delete so why they did such kind of mistake. Please do a needful action and please help me to close my account and if my account has been closed I did not want such kind of mail

I ordered for a carpet on amazon india vide order no:[protected] on 02/01/2021. it was received on 11/01/2021.since the quality and workmanship was not good., it was booked through courier to suppliers address as given by amazon on 12/01/2021. amazon was informed name of the courier with track number. the courier reached the destination but could not deliver since the address relevent to the supplier was wrong ., thus courier could deliver the carpet till 03/02/2021 after withholding it in their godown for ten days .the courier had no option but return the same to my address. it was reached on 16/02/2021and amazon was informed about the non delivery of the time for the reasons cited and receipt of the same back to me. i have made numerus calls/messages/chats with them about the developments and requested them to refund the couriers charges as well as the carpert of cost totalling rs.7555/-. the courier receipts demanded by them was received and confirmed by amazon. however despite several attempts their are no positive replies except they will revert back in 24 hres which never takes place. the number of messages/chats/calls made by me is only matched by their silence. absolutely they are not concerned about customer satisfaction nor any monitoring mechanism in amazon. kindly review the huge amount blocked from a senior citizen with bugeted income . hope a line of reply from amazon for the release of withheld amount without further delay shall be appreciate. the carpet at my end in origian package can be delivered to their chennai office on intimation from them

Central Bank Of India
Asha Barmacha
Feb 21, 2021 Guwahati, Assam

Dear sir/maam one of my refund amount 702 which was send to my account on 21st February 2021 from Amazon. My refund reference no 30005110491049147859567 and i have been waiting for almost 2 month but the amount didn't reflect in my account.
Dear sir i have including refund details with reference no. And complain report so please refund my money as soon as possible.

Date-21/02/2021
Dispute amount -702
Refund reference no._ 30005110491049147859567
Account no - [protected]
Branch - kumarpara
Ifsc_cbin0283208
Phone no -[protected]

I have orderd mi trimmer of rs 899
And cancel due to some reason. But i did not get my refund
My refund reference no. is[protected]

I have purchase induction stove on april to senapati post office manipur pin code 795106.but it never deliver .i will screen shot the tracking kindly check n imform me.am very stress.no option to contact also.

I placed a order on Amazon 02/oct/2020 using my debit card.

Order Id - #[protected]
refund for Rs.141 has been processed on 05/oct/2020

Refund Reference # 30005102760276105283701

I have not received the refund amount yet.(refund not processed)

The Amazon Customer care told to contact bank's customer care
And the Bank Customer Care person asked to visit the bank.
I can't visit the bank during this pandemic.

Please help me with this refund ASAP.

I placed a order on Amazon 06/oct/2020 using my debit card.

Order Id - #[protected]
refund for Rs.499 has been processed on 08/oct/2020

Refund Reference # 30005102800280191095385

I have not received the refund amount yet.

The Amazon Customer care told to contact bank's customer care
And the Bank Customer Care person asked to visit the bank.
I can't visit the bank during this pandemic.

Please help me with this refund ASAP.

I have placed two order on amazon precised dates 06/oct/2020 & 02/oct/2020. the payment were done with my debit card. but it was cancelled due to some reason.

Refund for Rs.141 has been processed on 05/oct/2020
Refund for Rs.499 has been processed on 08/oct/2020
But the amount was not credited to my account.

I have mentioned the refund reference number below.
Refund Reference # 30005102760276105283701
Refund Reference # 30005102800280191095385

The Amazon Customer care told to contact bank's customer care
And the Bank Customer Care person asked to visit the bank.
I can't visit the bank during this pandemic.

Please help me with this refund ASAP.

I had ordered three (3) Oximeters (Finger Tip Pulse Oximeter with LED Display and Auto Power Off Feature) from Amazon India. I had requested it to be delivered to my elderly relatives at three different address (2 in Chennai and 1 in Karaikudi, TN). To everyone's disappointment, all three of them received empty boxes. As soon as my first relative received empty box, other relatives opened the boxes in front of the delivery box.

The link in Amazon is not working now:
https://www.amazon.in/gp/product/B08WK5HFG6/ref=ppx_yo_dt_b_asin_title_o00_s00?i...⇄

I bought a product for 599 rupees from Amazon and put a refund request for it, which was also pickup on April 23, but its refund has not come yet. They have given me Refund Reference Number #[protected]. Please solve my problem as soon as possible

My name is SANYOG MESHRAM. My bank account no. Of central bank of India is - [protected].
From Amazon 21/3/2021 My refund of 250 RS initiated and the side of amazon successfully processed my refund and they provide me to a refund refrence no the refund refrence no is[protected], regarding this issue i already complaint in the bank of my city. yet my refund is not credited in my account please initiate my refund.. i attached the proof of my refund from amazon.. i attached the screenshot of the refund confirmation mail with refund refrence no... Please solve my query

Respected sir
i purchased a mi 9 mobie phone from darshita etel yesterday. but i could not avail any type of discount on purchase, which were displayed in promo add . please do the help to avail discount . i am disappointed such types of activity from amazon.
my order number#[protected]

Item(s) Subtotal: 3, 450.00
Shipping: 149.00
-----
Total: 3, 599.00
-----
Grand Total: 3, 599.00
Final Details for Order #[protected]
Print this page for your records.
Order Placed: 14 March 2020
Amazon.in order number:[protected]
Order Total: 3, 599.00
Dispatched on 14 March 2020
Items Ordered Price
1 of: Emergen-C Tangerine, 30-count
Sold by: SETHI SONS (seller profile)
New
Serial Number:
3, 450.00
Delivery Address:
K Rosi Reddy ( Sri Sainath Enterprises)
2-1-96G, Road No 2,
Janapriya Nagar, Miyapur
HYDERABAD, TELANGANA 500049
India
Delivery Option:
Standard Delivery
Payment information
Payment Method:
Visa | Last digits: 1968
Billing Address:
K Rosi Reddy ( Sri Sainath Enterprises)
2-1-96G, Road No 2,
Janapriya Nagar, Miyapur
HYDERABAD, TELANGANA 500049
India
Credit Card transactions Visa ending in 1968: 14 March 2020: 3, 599.00
To view the status of your order, return to Order Summary.
Please note: this is not a GST invoice.

We ordered the above item one year back, we have not received item of payment back
Item(s) Subtotal: 3, 450.00
Shipping: 149.00
-----
Total: 3, 599.00
-----
Grand Total: 3, 599.00
Final Details for Order #[protected]
Print this page for your records.
Order Placed: 14 March 2020
Amazon.in order number:[protected]
Order Total: 3, 599.00
Dispatched on 14 March 2020
Items Ordered Price
1 of: Emergen-C Tangerine, 30-count
Sold by: SETHI SONS (seller profile)
New
Serial Number:
3, 450.00
Delivery Address:
K Rosi Reddy ( Sri Sainath Enterprises)
2-1-96G, Road No 2,
Janapriya Nagar, Miyapur
HYDERABAD, TELANGANA 500049
India
Delivery Option:
Standard Delivery
Payment information
Payment Method:
Visa | Last digits: 1968
Billing Address:
K Rosi Reddy ( Sri Sainath Enterprises)
2-1-96G, Road No 2,
Janapriya Nagar, Miyapur
HYDERABAD, TELANGANA 500049
India
Credit Card transactions Visa ending in 1968: 14 March 2020: 3, 599.00
To view the status of your order, return to Order Summary.
Please note: this is not a GST invoice.

I have ordered 20 Kg. of dog food (Chappi) 2 pack on 19th April, total amount 3798/-. Which was supposed to deliver between 23-25th Apr. It was undelivered till 24th April morning and status showing "will deliver today". Suddenly by afternoon, the status changed as "delivered on 23rd April". Since I didnot received the pack, I immediately called Amazon customer care and they told they will do the needful and by Monday (26th Apr) I will surely get the pack. I didnot received the items, hence again chatted with customer care and specialist team on 26th Apr, they told will get it by 29th April, since not received by 29th Apr, again I chantted with customer care, they said will get by 30th April, if not refund will initiate by 1st MAy, since I didn't receievd it till date, again I chat with customet care today (1st May), but they said will again wait for 2 more days.

I came to know that many dopg feeders has experiebced the same issue with this product particularly, as they update the status as "deliverd" but the item not been received by the customer.

Please help me to get back my money, I have raised the issue on Amazon help omn twitter, but there also not received any response.

I am a registered user of Amazon India. I have clearly entered by Pune address as default delivery address.
As you are aware many states in India are currently in lockdown including Maharashtra. Up until a few days ago when I would check the status of non-essential items on Amazon, it would warn me that the item can not be delivered to your address and prevent me from checking out.

This is expected as my pin code is in the state which is under lockdown.

However now Amazon has not put in any such restriction and have come up with discount deals while we are in lockdown. That's strange. When I contacted customer care they were not very clear with my query and said that due to lockdown they can not deliver.

If so why is the online shop open for non-essential items? This is misleading to consumers. Someone might place the order and it might get stranded or cancelled or the state is unclear.

See the attached screenshot. This non essential item comes with an indication that it shall be delivered by May 3rd and I can add it to cart and check it out.

Amazon should close their online shop for non-essential items if they are unable to deliver and avoid showing discount deals when it's not possible to really delivery.

Amazon app (29.04.2021) bsnl recharge made by debit card 397 plan.amount debit my account but recharge not successful. My account statement shown in below.

. E COM PUR ECOM TX SEQ NO[protected] TERMINAL ID - 3808.01CR
89051631 DATE (MMDD) 0429 TIME (HHMMSS) 011130
Please take action to refund amount as soon as possible.