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Amazon India Complaints & Reviews

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Updated: Apr 4, 2026
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J
Jeni john 93
Apr 30, 2021
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I would like to bring it to your notice that, the amount of rs999/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 16th april 2020. Could you please assist me regarding this. Please find the attachment regarding the same.
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    D
    Danguru
    Apr 29, 2021
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    Website: Amazon. In

    I have ordered for two gold coin from Amazon and it was to be delivered by 16th April 21, however it wasn't delivered and every day I get different answers people telling me that the refund will be sent to me in 3 business days or 5 business days.
    finally when they connect me to supervisor they are the rudest and don't care attitude. They don't want to help the CUSTOMER but treat them like ###.
    I think it's a scam and as Amazon is not ready to refund my money back.

    Is there anyone responsible out there to help me
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      V
      Vasa Yaswanth
      Apr 29, 2021
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      Address: Paul Nagar
      Website: Amozon

      I ordered an induction set from amozon its cost 714/- ordered on 13th March and I asked amozon they said we have refunded the bank should process it and I also complain for bank two on this process till now I didn't get refunded amount plz solve this issue
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        C
        Chris Bastianpillai
        Apr 29, 2021
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        Amazon Order No:[protected] to the value of Rs.9, 145/- placed on 11 Mar 2021 had to be returned. Return request was approved by Amazon on 28 Mar with instruction to return directly to the Seller, through a Courier of our choice. Amazon indicated that a full refund, including return courier charges, will be transacted, immediately on receipt.

        Items were despatched in the original packaging via DTDC on 7 April (DTDC Consignment No: D[protected]. Courier charges were Rs.1, 600/-. The items were received by the Seller on 9 Apr, as per the DTDC Tracking Record. Copy of the Shipment Record was provided to Amazon, as per their instruction.

        Despite several follow-up's with Amazon Customer Support by phone and on-line, since 15 April, and assurances, the refund has not been transacted. The apparent delay is due to the lack of a "stamp" on the return transaction record provided by DTDC. This apparent requirement for manual stamping of the shipment record was not previously stated by Amazon. It is also an absurd requirement as the movement of the package can be conveniently tracked through the DTDC Tracking System using the Consignment No that is printed on the Shipment Record.

        Copy of the Shipment Tracking details was downloaded from the system and provided to Amazon, confirming receipt of shipment by the Seller.

        Despite all attempts, the refund totalling Rs.10, 745/- remains outstanding since 9 Apr 21.
        Amazon India customer support has been notified about the posted complaint.
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          B
          Apr 29, 2021
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          Received empty box, when asked for the solution my account is blocked. Its about 5500 rupee loss for me
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            D
            diff_2013
            from Pune, Maharashtra
            Apr 29, 2021
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            Address: amazon.in

            I wanted to buy this Antec F12 RGB 120mm Case Fan. It's just a fan for installing inside your computer cabinet. Cost is about 557 INR.

            However in the pictures of the product Amazon is showing a number of photos of the Computer Cabinet and there are no photos of the actual product.
            This is very confusing. Amazon should review all such incorrect information/photos and ensure that all product pages have relevant product details.

            See the attached photo. While the product is a case fan. All photos show entire cabinet of the computer.
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              S
              sunny147
              Apr 29, 2021
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              Dear Sir,

              I had purchased a product called Mpow earmuff's from Amazon in january which was not upto my expectations, so i had to return it. The refund regarding this was initiated on 22nd january 2021 but still i have not received any conformation from the bank. They have provided me the Refund Reference Number as 30005110131013163094380. I have been contacting to the bank customer care many times now but their has been no proper reponse. It has already been over 3 months. So please check and grant my refund amount. This is my 2nd mail so please do respond this time.

              My account no:[protected]
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                R
                Rahulshuklaaa
                Apr 29, 2021
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                From 5 th April from they just give. Fake promises . U will get ur original item instead of wrong item and after 10 pick up created no delivery boy come for pick than last he promised me 1 may u will get ur refund and account blocked on 28th April reall Amazon fooling customer first they didn't pick up wrong item and last he blocked the account. When refund promises
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                  A
                  Ajah
                  Apr 29, 2021
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                  Address: 55 peddur post Alangayam tirupathur dist 635701

                  My name is Indira and I had ordered borosil bowl of rs. 531 (bowl) in Amazon on 04/04/2021and after 14/04/2021 I returned this order due to personal reason. And on 14/04/2021 Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number[protected] and told me to fill charge dispute form, , , , , So please kindly respond to this complaint it's very urgent. Thanks you sir
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                    R
                    Rohitsbisht
                    Apr 28, 2021
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                    Resolved

                    Address: Brigade Gateway, 8th floor, 26/1, Dr. Rajkumar Road, Malleshwaram(W), Bangalore-560055, Karnataka, India.

                    Sir/madam i had ordered a product from amazon on 17 january 2021 which was cash on delivery, but when that agent of amazon came to deliver the product, he sent me a link of amazon for online payment in which i paid from amazon upi Was online but that delivery agent did not receive payment there and 1999rs money was deducted from my bank account, whose transaction id is[protected], whose screenshot I am sending to you also, after that I cancelled my order and till now I have not received my refund yet, Please solve my problem by doing this. Thank you so much for your support
                    May 2, 2021
                    Complaint marked as Resolved 
                    sir i had ordered a product from amazon on 17 january 2021 which was cash on delivery, but when that agent of amazon came to deliver the product, he sent me a link of amazon for online payment in which i paid from amazon upi Was online but that delivery agent did not receive payment there and 1999rs money was deducted from my bank account, whose transaction id is 101914667202, whose screenshot I am sending to you also, I have not received my refund yet, Please solve my problem by doing this
                    Amazon India customer support has been notified about the posted complaint.
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                      B
                      Apr 28, 2021
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                      Address: Bangalore

                      Received an empty cover as I ordered a shoe, account is closed when I asked to them and I receive the mail. I am not able to login now at all

                      Please help me
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                        M
                        mohitt654
                        from Mumbai, Maharashtra
                        Apr 28, 2021
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                        Sir/maam
                        my name is Mohit and my bank account number is [protected] and contact no [protected]
                        I purchased men demansh brief item of Rs990 on date 17/04/2021 and i received the damage product on 20/04/2021 then i ask again for refund Amazon refunded me RS 990 on 20/04/2021 but did not received amount of rs 990 which was refunded by amazon on 20/04/2021 so please take a look on this matter
                        thankyou Ref no75503721111047714048008
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                          Abhinav Vatsal
                          Apr 27, 2021
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                          [protected] order number that is Timex watch was delivered on 17th April. I opened it on 20th April on my dad's birthday. Really disappointed, it was an empty parcel. No support from customer care. They said it's your wish to case on us . Really fraud .
                          Amazon India customer support has been notified about the posted complaint.
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                            N
                            nageswar rao tatolu
                            Apr 27, 2021
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                            Address: India

                            Would like to bring it to your notice that, the amount of rs999/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 27th april 2021 Could you please assist me regarding this. Please find the attachment regarding the same
                            Amazon India customer support has been notified about the posted complaint.
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                              D
                              Dinesh nagdawne
                              Apr 27, 2021
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                              Address: Nagpur

                              Hello there

                              My name is dinesh nagdawne and my Account number is [[protected]] in BOB
                              I have make 2 Oder 31.7.2020 but my one product There was damage So I replacement and asked for another 4.8.2020 Replacement request Then for the second time gave that product to me then was also Damage 9.8.2020 refunded product But the money for that product has not yet been deposited in my account.
                              so please take a look on this matter
                              thankyou
                              Order number :[protected]
                              Order date :-31.7.2020
                              Replacement date :-4.8.2020
                              Refunded date :-9.8.2020
                              Mobile Number:-[protected]
                              Email:- [protected]@gmail.com
                              Product name :-
                              Vega Crux DX Full Face Helmet
                              Refunded amount :-1391/-
                              RRN : 30005402280213161296041
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                                P
                                Paras Ram Sen
                                Apr 27, 2021
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                                Hii my account is debited with 199 rupees per month as VSI AMAZON STAN I didn't take any prime subscription nor any audible nor any item and is deducting every month.
                                Please resolve this issue.
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                                  M
                                  mohitt654
                                  from Mumbai, Maharashtra
                                  Apr 27, 2021
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                                  My name is Mohit Tyagi and my account number is [protected] in pnb
                                  i have make 2 transaction on 17/04/2021 of Rs 990 . So i cancel the product and then i received one amount of rs 990 on[protected] but i order another item of Rs990 on same date 17/04/2021 and i received the damage product on 20/04/2021 then i ask for refund Amazon refunded me RS 990 on 20/04/2021 but did not received second amount of rs 990 which was refunded by amazon on 20/04/2021 so please take a look on this matter
                                  thankyou
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                                    G
                                    gaurnasir
                                    Apr 27, 2021
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                                    Address: india

                                    I have an order to Amazon & returned. They have collected the item & refund amount should be transfer on my account on 15th April-2021 but still I have not received refund amount Rs. 849/-.

                                    So, Kindly cross check & do the needful at the earliest.

                                    Refund reference no. 75503721106047602955659

                                    Thanks,
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                                      Rakesh0029
                                      Apr 27, 2021
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                                      On 04 march2020 i purchase a item from amazon after some time item returned but refund not provided
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                                        D
                                        Devaraj6243
                                        from Chennai, Tamil Nadu
                                        Apr 26, 2021
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                                        Address: 9042509449

                                        Order ID:
                                        [protected]

                                        I ordered airbuddy kitchen fan on 13/04/21 and the promised delivery date is between apr21-24. Still now i didn't received. There's no proper response from amazin and trying to cheat me. They give fake consignment number. Shipped with Delhivery
                                        Tracking ID:[protected]. I asked amazon customer care two times and they trying to escape without proper response.
                                        Order date-13-Apr-2021
                                        Order #[protected]
                                        Order total999.00 (1 item).
                                        Please give me a proper solution for the same.
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