Amazon India Complaints & Reviews

Amazon India does not have or Maintain an Email ID for customers to reach them, or permit or Provide a facility for a consumer ro put their greviences in Writing to the Company. This is against Standand Business Practices and totally unacceptable. Their CHAT and CALL facility are totally Mismanaged and unresponsive to Customers which is linked on their Website. Amazon India should provide an Email ID to All Consumers to reach them, which should be mandatory for all ECom Companies in India. AMAZON India needs to have a transparent Policy for Checks and Balances, which is totally missing presently, Amazon India and FLIPKART are among the TOP FIVE E Commerce Companies Operating in India which is Swindling Customers Money by delivering Fake and Substandard Products. Honaurable SUPREME COURT of India and Ministry of Corporate Affairs Should immediately direct all ECom companies to start an Email ID for Customers to submit their Grievances and Feedbacks.

The delivery executive threw a very heavy parcel over a 7 feet gate. Amazon did not even try to give a response to this complaint. No complaint, no action. No return allowed for the products in the package.

My last order[protected] refund still not credited to my account. While Amazon says it's refunded to my account. Amazon is also not able to confirm complete account Number and bank name amount transferred. Struggling for 1 month
The transition number u have shared already checked with my bank.
No such transaction number is traced.
I have update so many times that this amount is not received, and Amazon is sharing same transaction number again and again.
Amazon is not ready to listen for refund of Rs. 999/-

Respected sir,
i have ordered one wooden box but not recevied still in two days
but cash debit my account.
ill pay 339 in my upi id

that delivery agent called me just wait i'll come to 5 min in last two day
but not delivery that address and me

i'll reminder call to amazon customer service no but that call connect to wrong person

sorry to say about this issue (just 339 worth box )
that delivery person take my box maybe do not encourage this kind delivery persons...
thanks

Still my bank statement not show 1396 refund amount i have contect bank so many times and no chane at all

My name is Mahavir Kothari holding a Saving A/c:[protected] in Canara bank, Saraswati Chowk Branch, Solapur.

I made an online transaction on Saturday - 06 Mar 2021, Order id:[protected], however the transaction failed and the order got canceled, although an amount of 6798 Rs was deducted from my account.

When I checked with Amazon customer care they stated that they haven't received an amount of 6798 Rs on 06 Mar'21. So, I did reach out to the branch to get more clarification however the associate from branch stated that it would take at least 48 hrs or 2 working days to get back the refund. So I reached back to the branch again on 12 Mar'21 but then I was asked to give my complaint in writing and which I did. The response which I have received is “As per NPCI portal the mentioned transaction is successful and credited to merchant APL4884f6cd286f4f7fa179172dc3beec90 on 06.03.2021”. However, when I call back to the Amazon customer care they say they never received this amount at their end and so they cannot refund the same.

It has been almost 20 days now and I haven't received my money. So, I request you to please look in to the issue on personal basis and try and help me out to get back my money.

Regards,
Mahavir
[protected]

Dear sir/mam one of my refund amount 2799 which send to my account on 12th march, 2021 from amzon.in they send to my account they also provide refund reference no. #[protected] and i have waiting almost 15 days but the amount didn't reflect in my account. I have complained against it on my branch but i didn't get proper solution from bank mannger. I have complain against it but still it's not reflect in my account.

Dear sir i have including refund details with reference no. And complain report so please refund my money as soon as possible.

Date-12th march 2021
Dispute amount - 2799
Refund reference no._[protected]
Account no. [protected]
Branch _gangarampur
Ifsc_CBIN0283515
Phone no.[protected]

Our company name is sunshine mohindera realtor pvt ltd at a1 sector -10 noida. We purchased ac dated[protected], the air conditioner compressor is not working from 2days.

I only received half of my order but was charged the full amount
I have sent several emails about this with no reply
What more do I need to do

Dear Team,
On 21 March 2021, balance from Amazon account was utilized by an unauthorized user, my funds were used to buy mobile phone credit. The unauthorized user used Rs 10, 000 from my account.
I have raised the complain with Amazon and they gave my following complaint number
D21816624. And with out my consent they closed this complaint. we against logged the complaint with Amazon but we are not getting any positive response from them.
Is this something that you can help me with.

Regards
Deepak

My 15/16 items refund was snt by amazon on 17th feb but still not credited on my bnk accont.kindly chk My 15/16 items refund was snt by amazon on 17th feb but still not credited on my bnk accont.kindly chk refrnce nums;-#760010#74332741049104838808190#74332741049104838520407#743327410491048385...⇄ plz return my money

Hi, my name is Bhargava and I was initiated two refunds from Amazon I didn't received refund from Andhra till now.

[protected]
[protected]
This is my refund reference number

Please help me out.
Thanks,

I have order cancelled in Amazon on 05.Feb.2021 worth Rs.7499/-. Amazon gave me the reference number 30005110361036153813858, dt.06.Feb.2021., but the Bank (Union Bank Of India) has not credited in my account. Please rectify

I had ordered an Apple Pencil 2nd generation via Appario Retail Pvt Limited having Amazon Fulfillment Tag by prepaid mode of payment on Amazon.in
What i got was a cheap fake pen with broken fake wires none of which were genuine or apt to the cost
Returned once and got the same fake replacement although had contacted amazon customer service who promised me genuine replacement not even giving me my refund in first place
Now what happened is that second time Amazon.in scheduled a return for a refund but the same Amazon delivery person was not taking my return for a refund because they say for a hefty amount how can you give a cheap fake product, we wont take it and left after much argument
Is this some racket or something going on that you will not refund me my money and just not take your fake thing with you also?
Amazon Customer services just promise much and can’t catch or put litigations against such sellers because?
Well I have Amazon customer service audio recordings, Transaction Id, Invoice, Opening Delivery of Amazon parcel which is fake and photos of that Amazon delivery person who aggressively takes stand, press and lawyer involved just for getting my refund back?
Please dont play with customer’s trust Amazon.in who order from your site considering Amazon fulfillment with the fake sellers on the site

Appario Retail Pvt Ltd. Bulding No. 5 BGR Warrhousing complex near shiv sagar hotel village vahuli Bhiwandi Thane, Bhiwandi Maharashtra 421302
Pan No. AALCA0171E
GST Registration No: 27AALCA0171E1ZZ

Amazon says :
We have given the amount to bank and in return of this credit we get Refund Reference #[protected] as proof .
But I haven't received any amount yet.

I cancelled my order unknowingly... I want to place that order again.

My name is Tanu Singh. My bank account no. Of central bank of India is - [protected].
From Amazon 15/3/2021 My refund of 411 RS initiated and the side of amazon successfully processed my refund and they provide me to a refund refrence no the refund refrence no is[protected], regarding this issue i already complaint in the bank of my city. yet my refund is not credited in my account please initiate my refund.. i attached the proof of my refund from amazon.. i attached the screenshot of the refund confirmation mail with refund refrence no... Please solve my query.

I do not get this transaction about ? Every month i get sms for amount deduction for 129/- . One more thing have noticed this only happen with ICICI account. I want my refund and stop this kind of charges.

Order #[protected] dt., 15.02.2021 for Rs. 258.30

Through Amazon Pay on 22.02.2021 for Rs. 258.30

Through PhonePe on 02.03.2021 for Rs. 258.30

First time it happened, kindly resolve this.

All copies are attached.

Thanks & regards

I brought medicine from amazon india on[protected]. omega 3 and biotin . they gave me expired medicine .that time i didnt check the mgf. date n i took a pill n after that i felt dizzy n headche. i didnt sleep whole night .