Amazon India Complaints & Reviews

My 2 visa cards works everywhere in USA and India. But since 3rd week of March 2021, stop working in Amazon India.
Both banks related the cards cannot see the payment request coming from Amazon India.
Now from here things get tricky. In amazon site you cannot find straight forward way to find customer service number. it will be hour of wild goose chasing. Then I discover they only call back local Indian number, No global number provided.
Since last 2 months I see the amazon card promotion increased and finally without any reason other cards stop working.
Yet to hear anything fruitful regarding email complain.
They will keep sending messages like check the card number, expiry date and all other useless messages.

Hi Team,
I am a account holder of indian bank. I had paid to amazon.in and my payment was retrived by them( as they told) but the payment was not recived. So they gave me this refernce( 74332741073107255490748) number and asked me to ask for help from you
So please help me out !!
Name- Devesh dwivedi
Account no [protected]

I purchased 3 no shoe from amazon india on[protected] order #[protected] &[protected] order #[protected] & order #[protected]. But due to wrong product i replaced it and then again i received wrong product. Then i did return & refund request. Then they send me cheque but i called to customer care and told my problem then she said me you have to wait for 10 days[protected] for canceling cheque and them for bank payment you have to another 5 days[protected]. On that day i check my a/c but i didn't received my amount then i called again and they said you have to wait till[protected]. But when i saw my amount not cr. In my a/c then i called them again and that time they said definitely on[protected] you will received your amount in your bank a/c. On[protected] i received only 388.00 amount against order #[protected] but till now[protected] i didn't received my total amount. That's why i request to you please check & will take an initiative step that i will return my money back.

Shemon mondal
mobile - [protected]
e-mail - [protected]@gmail.Com

Amazon proceed a refund of 449 but till now it didn't reflect on my account please credit my refund balance as soon as possible

I ordered on 6th march from amazon a product which price is 13749.but product is some defact thatswhy i return this product.in amazon application shows that they send refound but I'm not getting any refound from them ...in 18th march they send refoud.but now today is 4th April but I found not found it. I've also call customer service ..they tell that they send the refound and to check in bank...I'm also go to bank and tell about that with bank manager but he tell that were not found it...bank manager also talk with customer service of amazon...but still I've not received it..please help me ...RRN No is 30005410731065188628525

I made a purchase of 29962 from amazon on 2nd april using HDFC credit card, after the order was placed i cancelled the order within 1 hour of purchase.I got message from amazon and hdfc that it is cancelled and amount will be reversed.But amount is not yet credited into my credit card.

Union bank online debit card shopping
A/c: [protected]
Mobile no: [protected]
Date of refund : 29/03/21
Refund amount :249 rs
Reference No : # 74332741089108829139276
Please verify this transaction details and send my money back to my account

Myself Rasika Deshmukh, I had ordered -Morovan Acrylic Nail Brush - Pure Kolinsky Sable Hair Round Oval Professional Nail Art Painting Brush With Special Liquid Glitter Handle for Manicure Pedicure Application SIZE 8 of rs. 2927.00 and MIA SECRET 4oz LIQUID MONOMER + 4oz NATURAL PINK ACRYLIC POWDER NAIL ART SYSTEM + FREE EARRING by Mia Secret of rs. 4642.00. Amazon personal asked me to cancel the order as they couldn't deliver the product. Amazon provided me ~Refund Reference #[protected] and told me to fill charge dispute form but Indian banks doesn't have such policy.So kindly respond to this complain urgently, this issue is going on since 3 months now.

State Emblem of India (Prohibition of Improper Use) Act, 2005 says that "Commercial usage of the Emblem is punishable with imprisonment for a term which shall not be less than six months, which may extend to two years and with fine which may extend to five thousand rupees" but India's largest online site has selling Indian National Emblem. Please address the issue and rectify it

I have placed an order, the earphones have not arrived yet, reached where you live, please tell me when to come. Order no[protected] and Tracking ID:[protected]

Regarding my order dated 27th March for onion powder and garlic powder, I'm informed that the delivery has been rescheduled due to customer's request. Please note that I haven't asked for the rescheduling. This is the first time its happening with Amazon. Kindly inform be the status. it's out for delivery every day.

HolyHigh Earphone is not work
Right Side Earphone Not Work

Purchase Date 24 SEP 2020
1Year Warranty
Please send Customer care No.
and Replace Earphone.
Customer Care Near Address

I have not yet received my refund : The refund was issued on Saturday 7 November 2020 at 11:08 AM (IST)Rs.619.00 . Refund reference number-[protected].

My brother has ordered HDD from Amazon on cash on delivery & delivery was expected next week but somehow my brother received a message today morning that he will receive his product today & when the product arrived my mother collected it & paid the amount & when we checked, there was a soap inside.
My main concern is not about the money but how come that fraudster got my address & how come they know that I have ordered something of xxxx amount.

I'm getting charged 13.08 every month. I have no idea why. Ref # [protected]xy23t31. Could you remove this charge?

Thank you

My name is Himanshee I ordered in Amazon with account -details are :
Name shivam gupta
e-mail- [protected]@gmail.com
No-[protected]
I placed 2 orders :
Order no. 1- placed on (19jan2021) JBL earphones black colour (amount-599/-) and returned on (23jan2021)
Order no.[protected]
Reference no.
30005110191019174388114

Order no. 2
Order placed on generic multi purpose laptop table with dock stand (amount -399/-) (17march2021) . On Amazon account shown that the product will be delivered by 23-march 2021. But on 20march2021 on Amazon account shows that the product is delivered, I complained on the same day that I didn't receive and order then they told me that during handling your package is misplaced by mistake, so they told me due to their fault they will refund my amount directly to my payment account . But till now I didn't get my refund I have compliant multiple times for both the products . Amazon costumer service are telling that we have initiated your amount to PNB bank and asked me to contact PNB costumer service .l tried to get help and contacted pnb costumer service by telling that Amazon have provided me reference code for refund but didn't get any help.
Order no.of order 2
[protected]
Reference no.
30005110761076199895218

I have tried so many ways to get my refund amount back but didn't get any help . I request you to please address my request.
Billing address:
B-254 keshav kunj apartment plot no. 15A sector -22 Dwarka new delhi-110077
Account no- [protected]
Account holder name - Himanshee

I was suppose to get the refund amount of RS 899 from Amazon
They have processed on 23rd march 2021, but still it has not reflected in my account.

They have provided me the reference number which is as follows:

Refund Reference # 30005110801080107815104

Kindly look into the matter.

Thank you

Dear sir, I were transferred money through app Amazon pay and it were failed and continue showing pending. .., ... Also money is deducted from my account and is not transferred yet and I raised complaint and get no response from them sir please help me...

Dear sir I were transferred money through app Amazon pay and it were failed and continue showing pending. ... My money were deducted from my account and it is not transferred yet... So please help me sir...

8.02.2021
i bought samsung galaxy m01 core from amazon ORDER #[protected], beacuse the device was defected, i have to return the it. i returned it on 8.02.2021 & the refund amount of Rs.5999 was to be credited in my paytm account.
but in actual there is no amount that has been credited in my account till today i have been complaining to amazon from last 50 days
but there is no resolution to my complaint. i asked them to provide me the transaction id or rrn number of the amount they transferred but they failed to provide it .
my registered email & phone no. [protected]@gmail.com, [protected] registered name Zain ul haq
account details in which the was to be credited
acc no.[protected]
IFsc code- PYTM0123456
acc. holder name- shahbaj
i request you to look into this matter and ask them to refund my amount as soon as possible.