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Amazon India Complaints & Reviews

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Updated: Feb 18, 2026
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Amazon India reviews & complaints page 221

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V
varshabhachani
Apr 4, 2021
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I have not yet received my refund : The refund was issued on Saturday 7 November 2020 at 11:08 AM (IST)Rs.619.00 . Refund reference number-[protected].
Amazon India customer support has been notified about the posted complaint.
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    Ronsnow21
    Apr 3, 2021
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    My brother has ordered HDD from Amazon on cash on delivery & delivery was expected next week but somehow my brother received a message today morning that he will receive his product today & when the product arrived my mother collected it & paid the amount & when we checked, there was a soap inside.
    My main concern is not about the money but how come that fraudster got my address & how come they know that I have ordered something of xxxx amount.
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      B
      bull shit
      Apr 3, 2021
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      I'm getting charged 13.08 every month. I have no idea why. Ref # [protected]xy23t31. Could you remove this charge?

      Thank you
      Amazon India customer support has been notified about the posted complaint.
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        H
        Himanshee
        Apr 3, 2021
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        My name is Himanshee I ordered in Amazon with account -details are :
        Name shivam gupta
        e-mail- [protected]@gmail.com
        No-[protected]
        I placed 2 orders :
        Order no. 1- placed on (19jan2021) JBL earphones black colour (amount-599/-) and returned on (23jan2021)
        Order no.[protected]
        Reference no.
        30005110191019174388114

        Order no. 2
        Order placed on generic multi purpose laptop table with dock stand (amount -399/-) (17march2021) . On Amazon account shown that the product will be delivered by 23-march 2021. But on 20march2021 on Amazon account shows that the product is delivered, I complained on the same day that I didn't receive and order then they told me that during handling your package is misplaced by mistake, so they told me due to their fault they will refund my amount directly to my payment account . But till now I didn't get my refund I have compliant multiple times for both the products . Amazon costumer service are telling that we have initiated your amount to PNB bank and asked me to contact PNB costumer service .l tried to get help and contacted pnb costumer service by telling that Amazon have provided me reference code for refund but didn't get any help.
        Order no.of order 2
        [protected]
        Reference no.
        30005110761076199895218

        I have tried so many ways to get my refund amount back but didn't get any help . I request you to please address my request.
        Billing address:
        B-254 keshav kunj apartment plot no. 15A sector -22 Dwarka new delhi-110077
        Account no- [protected]
        Account holder name - Himanshee
        Amazon India customer support has been notified about the posted complaint.
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          A
          Anapalli Himavanth
          Apr 3, 2021
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          Address: AMBEDKAR NAGAR 2ND LINE, AMBEDKAR NAGAR 2ND LINE
          Website: amazon

          I was suppose to get the refund amount of RS 899 from Amazon
          They have processed on 23rd march 2021, but still it has not reflected in my account.

          They have provided me the reference number which is as follows:

          Refund Reference # 30005110801080107815104

          Kindly look into the matter.

          Thank you
          Amazon India customer support has been notified about the posted complaint.
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            S
            Supriya065
            Apr 3, 2021
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            Address: Amazon India
            Website: Www.amazon.in

            Dear sir, I were transferred money through app Amazon pay and it were failed and continue showing pending. .., ... Also money is deducted from my account and is not transferred yet and I raised complaint and get no response from them sir please help me...
            Amazon India customer support has been notified about the posted complaint.
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              S
              Supriya080
              Apr 3, 2021
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              Address: Amazon India

              Dear sir I were transferred money through app Amazon pay and it were failed and continue showing pending. ... My money were deducted from my account and it is not transferred yet... So please help me sir...
              Amazon India customer support has been notified about the posted complaint.
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                Z
                zain_24
                Apr 3, 2021
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                8.02.2021
                i bought samsung galaxy m01 core from amazon ORDER #[protected], beacuse the device was defected, i have to return the it. i returned it on 8.02.2021 & the refund amount of Rs.5999 was to be credited in my paytm account.
                but in actual there is no amount that has been credited in my account till today i have been complaining to amazon from last 50 days
                but there is no resolution to my complaint. i asked them to provide me the transaction id or rrn number of the amount they transferred but they failed to provide it .
                my registered email & phone no. [protected]@gmail.com, [protected] registered name Zain ul haq
                account details in which the was to be credited
                acc no.[protected]
                IFsc code- PYTM0123456
                acc. holder name- shahbaj
                i request you to look into this matter and ask them to refund my amount as soon as possible.
                Amazon India customer support has been notified about the posted complaint.
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                  D
                  Devanshi bhat
                  Apr 2, 2021
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                  Refund has not completed from amazon of samsung washing machine 14490/
                  Phone no. [protected]
                  Amazon India customer support has been notified about the posted complaint.
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                    A
                    Anil Bairapudi
                    Apr 2, 2021
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                    Dear Sir,
                    I am Anil Bairapudi, and have placed an order on 31st March 2021 for oneplus nord 5G phone. It was supposed to be delivered by 1st April 2021 and I was not there at home, however there was miscommunication between the delivery boy & at my home. The product was cancelled by the delivery boy without my consent.
                    I was waiting for the product to collect, and I am assuring my exchange phone is in good condition. I request to relook it and send the same product for delivery. I need the product invoiced on 31st march 2021, as the invoice bill is needed for me for other purposes. And was trying to contact customer care, but not getting the right solution to resolve the issue.
                    My amount was debited on the 31st march 2021, and not getting the product as promised.
                    I was not happy at my end, as I have been a customer for Amazon for the last 6 years. It is requested to resend/ re-deliver the same product which was promised on 31st March 2021 invoice( which is attached as reference). As I am a central government employee, I need a 31st March 2021 invoice for the LTC scheme.


                    Please feel free to call me on [protected]/[protected] to discuss further. I am waiting for your response at earliest with a positive response.
                    Amazon India customer support has been notified about the posted complaint.
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                      rishav phukon
                      Apr 1, 2021
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                      Hello so the problem is that i requested an amazon assosiate to initiate a return for the product instead of replacement as the product was inappropriate but then again as the product color was not matching the return pickup boy did not accept it yet i chatted with another amazon assosiate and he initiated a return with no image verification and when it was successfully returned, almost 10 days the seller hasn't refunded so i checked whats taking so long and saw the order details section, that my payment is 0 rupees but i bought it for 1799 rupees so please can you do something about it.
                      Amazon India customer support has been notified about the posted complaint.
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                        S
                        SMU03280
                        from Hyderabad, Telangana
                        Apr 1, 2021
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                        Hi Team
                        Amazon order[protected] not delivered to me but falsely updated the status as delivered .
                        When I have contacted customer care they said by March 31 it will be delivered due technical glitch it was falsely updated as delivered even though it's not delivered to me.
                        Now when I have contacted Customer care they are saying that I need to wait for more 10, days .
                        This order is prepaid order and they are not refunding the amount Rs.210 to me.
                        The item was not delivered and I need refund for my prepaid order[protected]
                        Amazon India customer support has been notified about the posted complaint.
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                          sijimolt
                          Apr 1, 2021
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                          Address: Kutchh

                          Dear sir,

                          Kindly note, we have ordered Bajaj Majesty RH 13F Plus 2500 Watts 13 Fins Oil Filled Room Heater (Black / Golden, ISI approved) for Rs. 11, 400/- vide invoice no : RJ [protected] - 2021 and paid online. however, there was an extraordinary delay in receiving the product, (on 15th February). There was a medical emergency and we shifted to Mumbai. We tried canceling the order online, however, it was not allowing us to cancel online.

                          The order is done from the account of Mr. Muulraj Chheda ([protected]@gmail.com).

                          We request you to kindly cancel the product which is currently in Mumbai (packing still intact) and refund the same at the earliest.

                          Thanking you,

                          Muulraj Chheda
                          Amazon India customer support has been notified about the posted complaint.
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                            AkhiL9565
                            Mar 31, 2021
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                            Address: Jawahar nagar Tirwakhas

                            Sir my order refund Rs 3999 not iniset on my Bank account [protected]
                            IFSC IDIB000T595
                            So please my refund iniset my account
                            Thank you
                            Amazon India customer support has been notified about the posted complaint.
                            Mar 31, 2021
                            Updated by AkhiL9565
                            Please refund Iniset

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                              AkhiL9565
                              Mar 31, 2021
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                              Address: Jawahar nagar Tirwakhas
                              Website: www.google.com/url?sa=t&source=web&rct=j&url=www.amazon.in/&ved=2ahUKEwiWiLWO09rvAhWCyzgGHdTZChEQjjh6BAg1EAI&usg=AOvVaw11iWiBdQ4J9QF64so00kjl

                              Sir mera refund 03/03/2021 ko 1483Rs
                              mere Account [protected]
                              Ifsc IDIB000T595
                              To please mere Account me Refund Iniset kare do Please
                              Amazon India customer support has been notified about the posted complaint.
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                                Ra Sri
                                Mar 31, 2021
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                                My order for above item Order No.[protected] for Rs.290/= was reported to have been delivered on 27/03/2021 but actually it is not delivered. Please therefore resolve the issue immediately. R. Srinivasan
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                                  N
                                  N BC x
                                  Mar 31, 2021
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                                  Address: Central Bank of India

                                  My account debited on 22nd march I had doing shopping on Amazon my account get debited of rs 641 but Amazon didn't receive any amount due to this my order cancelled I had proof pls see this my account no- [protected], Shilpi Jha, Kashipur samastipur branch pls see all the details on transaction if 22nd where is my amount of rs 641
                                  Amazon India customer support has been notified about the posted complaint.
                                  Mar 31, 2021
                                  Updated by N BC x
                                  Pls see details on 22.03.21, of rs 641 pls refund amount in my account

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                                    S
                                    Sabir Aboushear
                                    Mar 31, 2021
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                                    Amazon India VSI/Amazon stan debit. . info: VSI*AMAZON ST

                                    Address: INDIA ( www.amazon.com)

                                    I would like to bring it to your notice that, the amount of rs999/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have received a msg and have checked and went through my account statement, the amount was debited on 31st March 2021. Could you please assist me...
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                                    Ruttala ajay
                                    Mar 31, 2021
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                                    Address: Ho No 25 Rudranagar Colony, Lothukunta Sec Bad, hyderabad

                                    I bought an fast-track rucksack from Amazon but the product was missing at the time when I opened the cover and I have complained several times to Amazon customer care they just say that the product was delivered good and there is nothing they can do for but it's been a mystery that what happened actually and they are not ready to share the investigation report so that I could my personal level investigation and try to find out what's wrong, I have been a prime member since it was introduced in india and this is so sad that after being a loyal customer, I am treated this way and lot of disappointment is there with me for now with regards to Amazon customer care, I please request you to look into issue and do the needful to keep up my loayality as it rare in the 21 century.
                                    Amazon India customer support has been notified about the posted complaint.
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                                      Nikita8997
                                      Mar 31, 2021
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                                      I have cancelled my tickets on 2nd of March 2021 from amazon and RRN no. is generated but no amount is credited to my bank account yet.
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