Submit a Complaint
Claimed

Amazon India Complaints & Reviews

www.amazon.in
1
Updated: Dec 19, 2025
Complaints 20230
Resolved
1476
Unresolved
18754
Bad 😕 It seems that Amazon India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to Amazon India

Having problems with Amazon India?

File a complaint and get it resolved by Amazon India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Online Shopping
Amazon India

Amazon India reviews & complaints page 220

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Pranay7370
Mar 18, 2021
Resolved
Report
Copy
Resolved

My name is Pranay kumar Mandal and I had ordered 01 quantity of APC Back-UPS BX600C-IN 600VA of RS. 3271.00 on 24-02-21 and i replace this order due to bad quality of product. on next day and again that replaced product also same quality so i returned that product. Now Amazon initiated the amount to my card but I still didn't get the money. Amazon sent these Refund Reference #74056631062106129316261 and told me to fill charge dispute form but Punjab National Bank doesn't have such policy. I attached that mail screenshot which Amazon was sent. So
please kindly respond to this complaint it's very urgent. My account no. is [[protected]]
+1 photos
Sep 5, 2021
Complaint marked as Resolved 
Complaint resolved.
Amazon India customer support has been notified about the posted complaint.
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    G
    Gilheri
    Mar 18, 2021
    Report
    Copy

    Address: Gurgaon haryana 122503
    Website: AMAZONE

    Dear sir/mam I have purchasing a we Cool ear buds 01/03/2021 online app on amazon from my bank A.c indian bank debit card which will be dedited 699/- rs of charge transaction I'd is[protected] i return this product to amazon on 10/03/2021 and they are return my money 699/- rs to credited in my A.c on the same day where the amazon company is giving me a reference no which is 30005110601060178225138.
    I have also call in your customer services then they told me u have to register a complain on online on Indian bank website as charge dispute subject.
    Please be pay attention on this matter and credited my 699/- in my A.c as soon as possible.

    Name-kalyani devi
    A.c-[protected]
    Ifsc-IDIB000G016
    PH.no-[protected]
    GMAIL I'[protected]@gmail.com
    [protected]@outlook.com
    Bank-indian bank
    Branch-zamrudpur greater kailash
    110048
    +1 photos
    Amazon India customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      P
      parvgupta
      Mar 18, 2021
      Report
      Copy

      Address: NA

      Amount of 2949 received on 8/3/2021 at 12:06 PM with refund ref no: 629536.
      The amount is not yet been reflecting in my account.
      Kindly update
      +1 photos
      Amazon India customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        M
        Manimozhi Mithunraj
        Mar 18, 2021
        Report
        Copy

        I'm MANIMOZHI.I have returned two products amount worth 2899& 2499 on 7/3/21& 13/3/21 respectively.I have paid through my debit card of Indian bank account [protected]
        +2 photos
        Amazon India customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          singhabhi_30
          Mar 18, 2021
          Report
          Copy

          I haven't received a refund of ₹664 from amazon but they assure it has been processed on their end. I'll share their notification below :-

          "your refund of rs.664.00 has been processed successfully on 18/2/2021. The amount should reflect in your account by now.

          The authorization code (Refund reference number) for the transaction is[protected].

          In case you do not receive the refund within 5 business days, please contact your bank’s customer care and mention the above authorization code (Refund reference number)..."
          +1 photos
          Amazon India customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            sashi378
            Mar 18, 2021
            Resolved
            Report
            Copy
            Resolved

            On 5'th march, amazon told me that they initiated my refund which is 625, and they further stated that "we cant help you anymore regarding your refund" but my Bank i.e, BANK OF INDIA support said to me that, No refund has been issued to me.It been 13 days still i didn't received my money.My RRN-75503721065046520020785
            +2 photos
            Mar 18, 2021
            Complaint marked as Resolved 
            i got my refund.
            Amazon India customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Singam.
              Mar 18, 2021
              Report
              Copy

              Address: 58-9-60,near saibaba temple,new karasa, vizag

              My amount as not refunded as the Amazon customer care person is saying the amount was refund. My amount was 849 and 699 the RRN(Refund reference number) for 699 -74056631063106234243896 and for
              849-74056631063106234248952 this are both RRN numbers so please check and refund my both amounts
              Amazon India customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                Muthusamy_G
                Mar 18, 2021
                Report
                Copy

                I placed an order on 17.02.2021, order no.[protected]. Still i don't receive the parcel, but delivery status shows it was delivered to me. I already made enough complaints to Amazon, i contacted seller too. No response. Amazon guaranteed me the refund initiation. But till now they don't do the needful. I had been a month they deducted my amount but the product not yet delivered. Request you to do the needful
                Amazon India customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  I
                  iknip
                  Mar 17, 2021
                  Report
                  Copy

                  Address: vill Khargapur Post Saukhiya

                  Hello sir
                  Sir my name Pinki Devi mera Amazon se Refund Amount 8, 665 Rupees date 13 Feb 2021 ko initiated same payment method me mere Rupay debit card ending ****9197 me hua hai jo ki Amazon se REFUND REFRENCE NUMBER (30005410451039222781291) Diya gaya hai mera account number ([protected]) Allahabad bank branch Gola Gokaran nath Me mera account hai but abhi tak mere account me
                  Refund credit nhi kiya gya hai .Please sir this amount credited in my bank acount
                  Please help me sir
                  +3 photos
                  Amazon India customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    T
                    Toddler
                    Mar 17, 2021
                    Resolved
                    Report
                    Copy
                    Resolved

                    I cancelled two juicer in amazon but not get my refund amount, my refund reference number is 30005110691069108327998 and my another jucer reference number is 30005110691069118365996
                    Mar 17, 2021
                    Complaint marked as Resolved 
                    I belong to indian bank, i need my refund amount and my amount is 490 and another one is 480, in my account didnt show
                    Amazon India customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Abir1214
                      Mar 17, 2021
                      Report
                      Copy

                      Address: South Dhaleswar,vivek pally., Pin 799004, Agartala.tripurq

                      I didn't get my refund money 425.they told me they refund it ..i check my statement but its not credited
                      Amazon India customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Sandhyaranam
                        Mar 17, 2021
                        Report
                        Copy

                        I ordered 1st march 1 product again I returned Amazon was refunded on 7th to my acnt but still I didn't get any money. I called my branch also they said our side not problem that Amazon not credited in your account. Both side helpless pls as soon as possible pls resolve this my refund amnt is 1246 rupees
                        +2 photos
                        Amazon India customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          B
                          Barkha soni
                          from Uppal Kalan, Telangana
                          Mar 17, 2021
                          Report
                          Copy

                          3549rs was not credit in my account
                          Amazon India customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            M
                            Meenakshi@12
                            Mar 17, 2021
                            Report
                            Copy

                            Canara Bank — refund amount pending, and not credited to my account
                            Hello,

                            I am Meenakshi. My saving account number is [protected]
                            Branch: Vasundhara
                            I paid a bill by google pay Rs.600 on 19.02.2021 The amount is debited(Bank ref no;[protected]) and then bill payment is Made. After that I didnt like the Product they refunded the debited amount(Bank ref no: [protected]). But the refunded amount is still not credited in my saving account.
                            In Amazon app they showing that refund is initiated and your bank is confirmed the receipt of the money.
                            The ref no for is[protected]
                            Please help. I need money urgently
                            Amazon India customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Sahiba Sachdeva
                              Mar 17, 2021
                              Report
                              Copy

                              Website: Amazon

                              This is to inform you that I have not received the refund of ₹839 in the account no-[protected] . As per the information provided by Amazon, the refund has been processed on their part but I haven't got the same. The refund reference provided by Amazon is # 30005410461040123981707.
                              Kindly look into the matter and help me in getting the amount.
                              Amazon India customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                rajni1986
                                Mar 17, 2021
                                Report
                                Copy

                                I ordered a dell laptop of rs 38, 980/- on 18 feb 2021 and payment made through my pnb debit card of saving a/c no [protected]. I cancelled the order the very next day. Amazon had refunded me the whole amount of rs 38, 980/- on 02 Mar 2021 for which a Refund Reference # 30005110491049178023497.
                                The above amount of rs 38, 980/- has not been credited in my pnb debit card ( original mode of payment) till date.
                                kindly refund my amount of rs 38, 980 at the earliest
                                +1 photos
                                Amazon India customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  Prajwal Thapa
                                  Mar 17, 2021
                                  Report
                                  Copy

                                  Please help me,

                                  Order ID[protected]

                                  Order date- 13/02/2021

                                  Order total- Rs 5999.00

                                  Product- Lenovo Tab E8 defective product.

                                  Payment- Via Debit card.

                                  I had received the defective product inside the box. I complaint to customer care for which they form a queries for inspection. In which they found the reason for delivering me defective product. And created request for picking the product. During the day of pick up the pickup boy refused to pick up my product. I explained the whole scenario to the delivery boy but conditionally he refused to pick up the product. After which I complaint to customer care for more than 20 times but ordered cannot be picked up. Now 28 Days have been passed and still there team is not refunding my money. I am now completely hopeless from Amazon India. You are only hope for me. Please help me to get my hard earned money.
                                  Amazon India customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    R
                                    ruchitaas
                                    Mar 16, 2021
                                    Report
                                    Copy

                                    I would like to bring it to your notice that, the amount of ₹199/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 16th March, 2021. Could you please assist me regarding this. Please find the attachment regarding the same.
                                    +1 photos
                                    Amazon India customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      R
                                      Rao digital car care kotputli
                                      Mar 16, 2021
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: RAO DIGITAL CAR CARE

                                      27 jan 2021 ka refund h jo Amazon ki tarf se transfer ho gaya mere acc.me nhi so nhi huaa h my order number[protected] jo ki rs. 559 ka itam h
                                      +2 photos
                                      Mar 16, 2021
                                      Complaint marked as Resolved 
                                      Ph.no 8094947065
                                      Amazon India customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        V
                                        Vijayaragavan K
                                        Mar 16, 2021
                                        Report
                                        Copy

                                        My son ordered for me seven computer peripherals for assembling CPU.In place of AMD ryzen 3 processor value of Rs 10099, found only CPU cooler fan worth of Rs 250.Raised complaints with the Amazon, but not proper response.It is informed now that the approval committee has rejected since the amount exceeds Rs 10000.Why they don't check with the seller? Now it becomes seller is always right and the customer is the liar.Gone under mental agony
                                        Amazon India customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Recent comments

                                          recived the refund from amazone but tooks longer time than policy
                                          AT
                                          atulpund25

                                          Related businesses

                                          OrderYourChoice.com
                                          3.3
                                          (22)
                                          Ezeeshop18
                                          1
                                          (77)
                                          www.orchidsnroses.com
                                          5
                                          (5)