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Amazon India Complaints & Reviews

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Last updated Apr 23, 2024
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Amazon India reviews & complaints page 26

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A
Ahmed_123
Mar 14, 2023
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AXIO Amazon pay later

Hi, I have used AMAZON pay later to buy some product as there was offer to safe 50 INR, so i opted for it.

the amount was 850 INR, later the AXIO keep on added late fee charges and not communicating to customer or asking them to pay the dues if not late added. after 150 day, there started communicating to pay 1400 INR with 700 INR late fee and talking to customer very rude .

just thinking about the fraud these...
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Soumitro.m
Mar 14, 2023
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Not getting the offer

I purchased a mobile phone from Amazon through exchange offer. It was scheduled to be delivered yesterday. The delivery agent called me yesterday in the morning and said that he would deliver the order at that time. I asked him to deliver the same during 3-4 pm because I was outside due to some urgent work but he denied by saying that he works till 12 noon only and made several excuses. After some time, it is showing cancelled in the order...
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Prashant Palsanawala
from Vadodara, Gujarat
Mar 14, 2023
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Refund create by Amazon but still not received

I haven't received my refund in my bank account reom last 10 days my order id is Order #[protected] my transaction amount is 3990.00 they give me refund reference no for inquiry in my bank branch no is 74766513060308267330269 but my bank id sbi not response with my complain please help me for this...
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J
Jann2903
from Madurai, Tamil Nadu
Mar 13, 2023
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BOGAT Sunset lamp projection led light

I have cancelled the order on 18th February 2023 and I still haven't received the refund amount yet. It was shown the refund amount was initiated on 20th February but I haven't received any amount in my account....
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Jann2903
from Madurai, Tamil Nadu
Mar 13, 2023
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Bogat sunset lamp

I have cancelled the order on 18th February 2023 and I still havent received my refund amount yet....
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S
swatisharma3029
from New delhi, Delhi
Mar 13, 2023
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Im complaining about an item not delivered nor are they refunding!!

This is regarding an item I ordered from Amazon, I ordered a fire stick worth 3899/- they have not delivered it and are claiming they have. Now they say we have raised an investigation and are not helping in any way, I had prepaid for this order, they were 3 items which ordered, 2 have been delivered, not the fire stick, the delivery boy also said the same day that he hasn’t got any fire stick which had to be delivered. Please help!!...
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S
Soumitro.m
Mar 13, 2023
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Order cancelled without prior information

I purchased a mobile phone from Amazon. It was scheduled to be delivered today. The delivery agent called me today in the morning and said that he would deliver the order at that time. I asked him to deliver the same during 3-4 pm because I was outside due to some urgent work but he denied by saying that he works till 12 noon only and made several excuses. After some time, it is showing cancelled in the order page. As per my knowledge, the...
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A
Ayanava Nath
from Kolkata, West Bengal
Mar 13, 2023
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Amazon India Order not received but its showing delivered.

Order details

Tracking ID:[protected]
Order date :27-Feb-2023
Order #:[protected]

Order total: 267.00 (1 item)

Order is showing as delivered but we didn't receive the order. No delivery person was called us.
I have raised the issue to amazon customer care, but no action is taken from their side.
Please check on this issue....
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N
nidhi phutela
from Gurgaon, Haryana
Mar 12, 2023
Mar 13, 2023
This thread was updated on Mar 13, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Boat xtend watch refund

Address:Amazon india
Website:Amazon india

Amazon India Amazon.sa I purchased boat extend watch from amazon order ID[protected].And it was not working after 3 attempts they picked up for return and now not ready to refund the money saying I have sent incorrect product. I am calling customer service they said this matter stands cancelled not able to tell even what incorrect product I have sent back. I have given back the same watch I got even it is recorded in my cctv also....
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C
Chetnaphutela
Mar 12, 2023
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Amazon india boat watch

Website:Amazonindia

Amazon India Amazon.sa I purchased boat extend watch from amazon order ID[protected].And it was not working after 3 attempts they picked up for return and now not ready to refund the money saying I have sent incorrect product. I am calling customer service they said this matter stands cancelled not able to tell even what incorrect product I have sent back. I have given back the same watch I got even it is recorded in my cctv also....
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Sumit naidu
Mar 12, 2023
Apr 27, 2023
This thread was updated on Apr 27, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Task mall amt refund

Address:agra

Mai sumit naidu mere sath amzaon mai online job ka offer dekar amazon task game mai enter karwa ke task karwaye aur mujhse money add karwayi ki apko her task pe commission denge wo bhi 18 % per mujhe ek bar bhi paise nai diya gya mai har bar task complate kartha raha aur task mai maine 47000 rupee add kar diye aur ab mere paise return karne ko bol raha hu tu kah rahe ha ki last task complate karo tab ap paise nikal payoge aap mere paise bapas...
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Dear Sir/Ma'am,
I placed an order from @Amazon Indian on 24.02.2023 which was delivered on 03.03.2023 but due to the issue in size on 04.03.2023 i placed a return which was aprooved on the same day and the pick-up was scheduled for the next day i.e. 05.03.2023 but the product was not picked up from my home, yesterday when i tracked the return status it was showing me that the Pick-up was cancelled now it is also not shpwing me the...
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S
shreyash_prashu
from Ranchi, Jharkhand
Mar 11, 2023
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Not returning product once delivered

I am writing to lodge a formal complaint regarding a recent purchase I made on Amazon. I purchased a Pebble Watch on 10th March with Order ID Order#[protected], but the product I received was not as advertised. The product was of poor quality, and I feel cheated after buying it.

I immediately contacted Amazon's customer service department to return the product, but I was informed by Muhammad, a member of Amazon's leadership...
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C
Chanu S
from Gurugram, Haryana
Mar 10, 2023
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Wrong item was sent by the seller from Amazon

I purchased "Black Soya Bean" from amazon ( packet of 1 Kg) for Rs.299. However, when I open the order, ( after a week of receiving the order) I received a totally different item. Instead of the Black Soya Bean, it was Finger Millets.
It was not only a totally different item but also a different brand.
But my requirement is Black soya Bean, so I raise it for a return and gave the photographic proof of the product...
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R
Raj kumar Mansa
from MANSA, PUNJAB, Punjab
Mar 9, 2023
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Regarding account temporary hold and unable to login

Address:MANSA PUNJAB

Dear sir,
i am raj kumar from mansa punjab(151505). My amazon account detail mentioned as below:
reg. Mobile no. Protected
registered email id: [protected]@gmail.Com.
Registered name: raj kumar
i am unable to login my amazon account from dated 6th mar 2023. When try to login my amazon account then shown error (we cannot find an account with that mobile number). But last transaction by me which is sucessful...
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A
Anandita Sen Gupta
Mar 9, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amazon , purchased the product for gift , and paid by card , but the delivery boy taken payment again

Address:02D, The Residency, Ardee City, Sec 52, Gurgaon, Haryana - 122011
Website:amazon

Hi
i had purchased "MQFIT DOLL HOUSE FOR GIRLS /DOLL SET WITH PINK SLIPPERS DOLL. and it was paid by card . it was delivered yesterday and the delivery boy took 600/- bugs from the customer.
It is so ridiculous, why he will take the payment when the payment already done and it was the gift .

Kindly check and refund the amount as soon as possible . I share you rthe details pics ....
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selvamstar
from chennai, Tamil Nadu
Mar 8, 2023
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Product warranty issue

I have purchases activa water heater in amazon on December 2022, with in a month it get shocked also pipe getting leaked. i have complained amazon more than 5 times but same reply only giving, stating that there is no end in backend team wait for another two days. more than one month gone...
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Address:India
Website:Amazon.in

Dear sir amazon.in didn't provide detailed information of cancelled order that we cancelled on their web site and this leads to refund hazards and crime. It's a serious offence that a multi national company doesn't mandate our laws and breach the right to information. In cancel order section no one is allowed to see the order details, order id or translation details. Hence, it's a crime. I already posted my refund issues here. Plse see below...
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R
roquibul7
Mar 7, 2023
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Refund promised on 07-03-2023 Didn't get yet

Address:India
Website:Amazon.in

Respected sir/madam

On 02nd March this year I ordered a Camlin poster colour via prepaid ( mrp. 250 ) and i cancelled it before the item reached me, due to personal reason. However, the Amazon India page showed, they would refund the amount in my original payment method on or before 07th March this year. But I didn't receive the amount till date in my bank account.
Therefore, sir, i am looking forward your strong action...
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SushmithaRamesh
from Chennai, Tamil Nadu
Mar 7, 2023
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Product Not received, Unable to Cancel the product from my end and from the Customer Care end

I have ordered Tusa Wireless Handheld Vacuum Cleaner (3, 399 Rs) from Amazon India on 15th Feb'23 which was expected to be delivered on 16th Feb'23 but till now the product is not delivered. Neither is an option available to cancel the order, contacted customer support nearly 10 times till now, and they are even unable to cancel it from their end or initiate a refund.

I want the refund amount to be processed to the original...
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