Amazon India Complaints & Reviews

Please help me to get my money back, I have been scammed they did not tell me the rules and now they froze my account and I cant withdraw my money. They encouraged me to borrow the money from a friend as I did not have any money I were looking for a job. And this job did not pay me and left me in debt with my friend.

I purchased a Cason CS6 action camera from Amazon India, but I noticed that it was damaged within one month of purchase. The product does not have adequate customer service care, and they denied service warranty without providing a denial letter. Amazon India has hidden the carried warranty and does not have customer support with calling or mail facilities. This brand only has WhatsApp support, which is not mentioned in the Amazon product listing. This valuable information is misleading customers, and I feel cheated by Amazon India. I need a resolution - either take this product back and give me a refund or I will go for legal action

Product[protected]
Misleading Valuable customers by docoss seller & brand..I need Resultion

Today, I had filed the complaint through your website with photos also but the details that I had submitted, contained some errors which happened due poor eye-sight at my present age of 90 years ( a retired Central Govt. Officer).
The correct text may please be considered as under:-
The package when opened, had the following discrepancies: -
1. Invoice showed model HP N200 instead of HP X200
2. No three years Warranty Card was found in the package. The outer carton indicated only one year limited warranty.
3. No DPI adjustment was noticed in the mouse.
4. Neither anywhere on the carton or elsewhere it is mentioned that the mouse has 2.4 GHz Wireless connectivity.
5. It contained one Dura Cell which cannot be supposed to last for 18 months.
6. I had preferred HP X 200 model only over other models like M120 or 150 as the battery life specified thereon was for 12 months only instead of 18 months.
Since the data of the mouse don’t match with that displayed at your website/ as per order, it should be replaced with a sealed Unit of proper specifications.

I have ordered a 1 TB HD from Amazon as a COD. When the HD came, I have informed the courier boy that the Hard drive seems to be too light, I think the package is empty. Since it was a COD I paid, however opened the packed immediately with a video.
It only have a case with no HD. within minutes, I contacted Chat support. They said, wait for 3 days for payment settlement, I contacted them again after 3 days and they said investigation to be raised. No one contacted me or asked for evidence. after November 2 2023, when i contacted them they said refund not possible.

I refer to this Acer DA240Y PC Monitor FHD available on Amazon India by seller Appario Retail.

See the product specs on Amazon. Seller says it's dual band WiFi 2.4Ghz as well as 5 GHz.
Acer themselves are silent on their official product specs on Acer site.

Kindly note that this info is totally wrong. The product only has 2.4Ghz WiFi and that too very weak. You must be in the range of 8-10 feet to catch the signal. Your AP is bit away and it no longer shows the network on screen.

Also HDR had no effect. Packaging was poor. The monitor was not wrapped in bubble wrap, so there's a risk of damage in transit.
Hope Amazon improves their service.

At least one good thing for me was that due to a manufacturing defect as proved to Amazon they finally accepted my return.

Hi,

I have ordered a Samsung Smart watch from Amazon of small size but they delivered me the large size. Now they are denying to replace the order with small size. They are saying that you ordered large size only, I know I have ordered small size and don't know how they change the size of the watch.

I am trying to reach their customer service from last 3 days and the support team is very rude and pathetic. they have no manners of how to talk to the customer, instead they are blaming for ordering the watch.

It is 19000 watch, how can I order wrong size when I know the replacement policy. they are doing fraud and cheating customers. Please either exchange the watch or refund my money.

Please find the order details below.

Size: Large
Colour: Silver
Order #:[protected]
Sold by: Appario Retail Private Ltd
Quantity: 1
Item price: ₹18, 999.00

Hi,
I hope you are doing well.
I want to confirm you that. I ordered 2 items and I received only 1.
Invoices are both in the box and I paid the amount from Amazon pay later 5th November is a due date of missing item.
Please let me know about this otherwise you can place the order.

Ordered 2 saree but got only one that too is used and torn
i paid 4600 for this but no response is giving by amazon and when i call them they will simply put my call on hold for 10-15 mins

I ordered 2 saree but got only one that too is used
i contacted amazon daily but no response from their side
i paid 4600 for this
when i try reaching to them they will simply put my call on hold for 10-15mins

Amazon said that they did not change the phone and will not refund the money.

Sub - Poisonous kinsfolk olive oil delivered by Amazon.
I had ordered 2 "kinsfolk Pure Olive oil" Bottles ( order no.[protected]. Sold by M/s "Hashmitha, Tirupur, T. N. Same was delivered to me on 17/10/23. Since we were using earlier purchased oil so we used this kinsfolk olive oil after 3-4 days of delivery. After using it for frying we started having stomach ache. For 3-4 days we could not understand what was causing this problem. Ultimately we zeroed down our problem to this new brand kinsfolk olive oil. Further it is worth noticing that on this kinsfolk bottle it is mentioned that this olive oil is "free from Argemone oil". We never saw such "Argemone oil" word on any olive oil brand. This poisonous Argemone oil is used for adulteration of mustard oil. So this kinsfolk olive oil is a cheap substandard contaminated spurious oil. A poisonous substance. If I give this for testing to "food & adulteration office" they are going to come out with very adverse findings.
Since we had opened one bottle for use the second bottle was still sealed. I had uploaded photos of both bottles on return page of Amazon. I requested Amazon for return and refund for my money. On phone Amazon executive assured me of help. But the seller backed out saying as per return policy it had to be returned in one week. And my request for return was made on 8th day. First of all for a poisonous thing one day delay should not come in way of return. Further, since customer don't start using product on the day of receipt. As stated earlier we opened bottle after about 4 days of delivery and we could not ever think that olive oil delivered by Amazon could be the culprit of our stomach ache. So it took few days to come to this conclusion that kinsfolk olive oil is bad and causing problem.
You are requested to look into the matter and ask Amazon to accept my return and refund my money or give me coupon for future purchase from Amazon.
Narendra
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Rs. 1499, without OTP or authorization has been cut from my credit card by Amazon India CYBS SI. This is not correct and should be reversed. Kindly help.

I have not applied for the prime membership. without the permission of my the money has been debited

Amazon
Bangalore, india
BT-Mobile AMC Service (Agra, UP), Shop No.15, First Floor, Kailash Plaza, Shah Market, Bangalore, india -282002

Support Email : help.[protected]@gmail.com

Customer Care :[protected]
COMPLAIN : Wrong Product

Product Name: Elite Stix Pro
SKU: Elite Stix Pro
Received From: BLUE DART
Sl. No: 35
AWB No: [protected]
Route Code: WKA/WKA/GAC
Reference No: MH173700
Order Date: 03/10/2023
Complain: Recieved A Wrong Product

Amazon has Billed through Etrade Marketing Private Limited Tax Invoice No.HR-DEL5-[protected]-2324 dated[protected] two Nos Philips Study Lamp for ₹1, 423.00 whereas as per the MRP printed price is ₹450.00

Complaint Lodged with Ecovacs India on 29th September 2023 regarding malfunctioning of the machine .

[protected] Response received on WhatsApp No [protected] requesting me to share the video/ images of my query. Also, to share the copy of the invoice with Machine Serial Number which was shared.

[protected] Video of the machine malfunctioning shared with the Serial Number found in the Dustbin compartment along with the invoice copy, Screen shot of the machine malfunction at various times / attempts.

[protected] A video was shared by Ecovacs Technical Team on WhatsApp showing how to open the machine DIY and rectify the malfunction issue.

[protected] A video was shared by me to the Technical Team on the WhatsApp showing that the malfunction still exists even after being following the procedure as stated in the video shared to rectify the malfunction.
- WhatsApp message was sent to one Mr. Tajinder Singh on WhatsApp no.[protected] asking him as to what is the next stage to be followed by me since I have shared all the requested documents/Pictures/video/s.
-
[protected] The Techincal Team imformed that a request for reverse pickup has been made for the Pickup of the machine.
- Mr. Tajinder Singh from his WatsApp No. [protected] informed that due to long weekend he was not able to connect with me.
- He called me and informed that he will arrange for the pickup, immediately.

[protected] AWB No. [protected] was shared by the Technical team for the pick up of the shipment. A Covering note was also shared to be filled in and to be accompanied with the machine during the pickup.

[protected] A reminder was made by me asking when the pickup will happen and in response I was informed that Blue Dart will pick up the machine, SOON.

[protected] A complaint was raised with AMAZON will all the above relevant communications, documents/ video/Images.

[protected] A complaint confirmation email was received stating that I need to wait for 5-8 working days.

[protected].59- ADNAN ) called Amazon to check the status on my complaint. Was informed that 8 working days will finish tomorrow ie[protected] so I should call next day.

[protected].23AM VASUNDHARA ) Called Amazon to know the status of my compliant. The customer care agent informed that I should call next day to know the status, as they are yet to receive any update.

[protected].29AM) Called Amazon to know the status of my compliant. The agent disconnected the phone.

[protected].41AM KAJAL ) Called Amazon to know the status of my compliant. She informed that she has filled the requisite form and forwarded to her team for necessary action, and I should wait for next 48 hrs.

[protected]PM) Anjali . Called Amazon to know the status . After being kept on hold for almost 45 Mins I was informed that the concerned team is looking into the matter. And within next 24/48 hrs. I will definitely receive an email whether the unit will be replaced, or refund will be initiated. I have clearly informed that I will not accept replacement and I want only refund looking to the kind of service by the Brand.

[protected].51 – 18MINS – MONALI ) Was informed that still there is no update from their department. Monali has raised a ticket again and will call back with the status update within two working days.

[protected] PM) No response either through email or phone received from Amazon.

Total harassment and mental torture by the Brand and Amazon.

Need full refund and substantial compensation for harassment and mental torture.

Dear sir i had ordered an smartwatch from
amazon .After opening box strap and charger was
missing in box and i complained on amazon and
they said it willl take 3 days to resolve ur problem
Today i called them they said its not our mistake
and we cannot help in this matter
my whole money got wasted.
please kindly take appropriate action
order #[protected]

Hi team, we have ordered shoes in Amazon.in and while purchasing they said we can return in 10 days. But after receiving the product the customer care said, we only have to do self shipping.after lot of discussion with customer care, we have done the self shipping. Customer care promised they will return shipping amount also. After shipping now the seller rejected the product, , as they are saying they sold the product through Amazon and they will accept only through Amazon only. We are not receiving the return amount. So pls help us in this.

Money scammed by Amazon mall tutor by giving tasks of rupees 72000

I got this details from insta. They told me to recharge with 200 and my amazon mall account balance became 260. They told me to perform 3 task in which first task price was 254 which was ok. Second task it was asking me to pay 969. I paid that even though I realised scam is happening with me. Then on third task they asked me to pay 7227 i ddnt pay. Bcz i lost only 1k which is ok for me. But when i texted them their response was confirming...