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Amazon India Complaints & Reviews

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Last updated Apr 29, 2024
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Amazon India reviews & complaints page 260

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A
Abijith Jain
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Iphone 11

I have ordered iphone 11 bearing order number[protected] dated 29/08/2020 from amazon online platform. The above order was prepaid, and on delivery day without any single intimation my product was sent back from logistics itself....
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Amazon initiated the refund but yet it didnt reflect in my sbi bank account...
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Website:Delhivery.com, Amazon.in

I would like to file a complaint against amazon india and delhivery who are logistics partner of amazon india for their extremely pathetic service delivery is providing to its customers. I had placed an order (Sleeping mattress) worth rs 7000 through amazon on 6th aug which is stuck at the same location since 22nd aug. Emi will be deducted from 5th of september but the product has not yet been delivered to me.

Every 2 days...
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I have ordered galaxy m31s during amazon prime days on 6th sep 2020 and lenovo legion y540 on 7th sep 2020, they send me the 2 products with single tracking id on 14th i got the notification that my products will get delivered today but provided only a single otp. Delivery person delivered my lenovo legion 540 only and when i asked him about my 2nd product then they told me that i have only a single product of yours and asked the otp and...
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S
Sayan3
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

used product delivered and amazon logistics department is not accepting my return order for pickup where as return request approved

Address:Gat no. 341,Mahalunge,off Chakan_Talegaon road ,khed taluka,Chakan, Pune, Maharashtra, India,410501

Order i'd[protected]

First the seller of amazon delivered me a 7 years old product instead of advertising new product, the manufacturing date is mentioned as 2013, september. The product seems to a used one and box full up of dirt and dust. Blackish spots and patches over the entire body part of the piece.
The rubber made ear cushions of the headphone are totally damaged.

That's all the reasons...
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S
Salma Kaliwala
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account was blocked from amazon

My account was locked for no reason with the message saying:more information needed contact customer service for further assistance. I have complained trough call 15 time n 2 time chat from my other account they all r given me 48 hour but today 28days completed my account stil blocked the problem is that there's no way to contact their customer service my amazon pay balance is 22280 its my hard earned money please unblock my account n...
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K
Kongara Manasa
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Supervisor job

Address:Safina towers Bangalore
Website:Amazon customer care

They offer a job for the supervisor they have 35000 for charges they said Plzz sir help me...
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M
Mohan Raaj
from Chennai, Tamil Nadu
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My account not opening

Address:www.amazon.in

Hello

I am Amazon prime account used last 5 years. Email id [protected]@gmail.com and mobile number [protected]. But yesterday onwards not open my account now am urgently some ordered for home uses please solve my problem.

I tried many times but not solved am so upset...
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Address:A-302, Ashapura CHS, Plot No. 3, Sector 16, Palm Beach Road, Sanpada

I ordered a product from amazon on 21th June 2020 as per below details:

Ordered on 21 June 2020
Order# [protected]
Sold by: ElectroBot

Electrobot Tower PC Assembled Computer with Intel i5 3.20GHz Desktop pc / 4GB Ram / 500GB HDD 7200RPM / WiFi - for Home & Office

Order Summary
Item(s) Subtotal: 9, 499.00
Shipping: 135.00
Total: 9,...
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P
PayalRaj
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

charge dispute refund

I got a refund of rs. 1049 from amazon but it's not showing in my bank account. They told me to file a charge dispute.. Please help me out with the refund...
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My name is rahul ingle and i had ordered (Product) of 2080rs. Amount sony srs-xb01 wireless extra bass bluetooth soeaker in amazon on 4 august 2020 and after 13 august 2020 i returned this order due to personal reason. And on 13 august 2020
Amazon initiated the amount to my card but i still didn't get the money. Amazon sent this reference number
827478 and told me to fill charge dispute form. So
Please kindly respond...
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A
Ajith K Thiyagarajan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refusing to accept the return after promising on call

Address:amazon.in/gp/help/contact-us

I have purchased a tablet named lenovo tab m10 fhd plus 10.3" 4gb+128gb from amazon.in (Rs.19, 999) on 03rd august, 2020. But after receiving the tablet i came to find that there were very noticeable hanging issues on using the apps even though it runs 4gb ram and it was irritating at times and immedietly i tried for returning the tablet on the very second day but i was directed to a technical support agent arranged by amazon and they advised...
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A
ashish629092
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Not gotten the refund amount

Website:amazon

Hi
I have been shopping from my ubi account and the refund money has still not reflected on my bank account. They have even provided me with a reference number. Please look into it as soon as possible.
Amazon already issued my refund of rupees of 449/- on 23rd of august but not credited in my account.
The bank reference number is[protected]....
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O
omkumar1
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Charging a dispute on amazon

Address:26/1 Brigade Gateway, Dr Rajkumar Rd, Malleshwaram, Bengaluru, Karnataka 560055
Website:amazon.in

My account no[protected]. I had purchased two products on amazon on 29th July and 31st july 2020 using my canara bank debit card but I had to cancel both of them due to some reason and i asked for refund. As per their confirmation refund was initiated on[protected] maximum time frame was 5 days. Still it was not reflected in my account. They had provided the refund reference number as #30005401940191023297361 of rs 599 of order no[protected]...
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A
Arun-50
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refund reference no. 923471

Address:8 Tarak Pramanick Road, Kolkata 700006

Sir
This is to inform you that i have bought a lenovo laptop through amazon india online shopping on 11th august, 2020 and paid rs 36190/- through my sbi debit card. On the same day i have cancelled the order and asked amazon to refund my said amount. Accordingly amazon india initiated the refund same day. On 18th august, 2020 the refund was accepted by the sbi on behalf of my sbi account and issued a 6-digit number which called as...
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I
krishna kolli
2:19 PM (1 minute ago)
to cs-reply

This to bring to your kind notice that the below mentioned products received are defective in nature. I am a regular customer .If you track with my mail you can know this. Till date I believed AMAZON means quality. To my astonishment I received the defective products and i fel sorry for your company.Please take immediate action. The product details are...
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R
Rakhikushwah205
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Refund which is not done yet !

Address:Mumbai
Website:Amazon. in

Transaction Amazon reference no[protected] on 19th of August 2020.

This money of 18, 498 is to be refunded by the amazon which is not done yet! I'm waiting for the refund still. Refund on order[protected].
Please see the urgency I talked to the bank too they said if the money is not send by your Amazon....
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Address:India

I ordered 2 units of 50 grams silver from Amazon seller Appario Retail ltd.
after unpacking the 1st package. I was shocked to find SPECTACLES inside.
I recorded the unpacking of the 2nd package. Below is the video link.
I have the HQ recording as well.

https://youtu.be/jW5WTTsRgdU...
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R
roddur2005
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serene life grass cutter

Purchased this product but due to late delivery had to cancel and initiate a refund on the 16 th of August. Still not recieved the refund amount. Amazon did provide a refund reference number but due to lockdown criterias bank customer service is unavailable. Refund is not reflecting in my account. Please do the needful.

NB:- REFUND REFERENCE NUMBER IS
BOOSB7160000KBLX7ABL...
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S
saif55582
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The shipment I received was empty

I ordered a product from Amazon India. The shipment I received was empty. Upon contacting the customer service team they tole me to wait for 5 days and then after waiting I was told that the investigation is done and the product has been shipped to you.
ORDER #[protected]...
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