Amazon India Complaints & Reviews

I want to inform you that I received a damage refrigerator then I inform to amazon team and thanks for that amazon accept my replacement. But I am very disappointed for the amazon services that the created the amazon pick up but the not picked up from the date of complaint 02.11.2020. Already first promises date was 05.11.2020 and then I twice complaint the amazon team but still no one contact to me and still not done this pick up. this big appliance very expensive but they not have proper step. Its very unfairness issue from the amazon team. I have very embarrassed. Please give me the replacement and also please check properly the whirlpool refrigerator and send me, and also please pick up my old one.

Order no: [protected]

Regarding Order Id #[protected], 18-Oct-2020.
Refund initiated on by Amazon on 23-Oct-2020, Amount- Rs. 232

But till today 06-Nov-2020, I didn't receive the amount on my bank account. My Bank name- Tripura Gramin Bank. Debit card used during payment of order.

I contacted with Amazon customer care & they provide me a Reference ID[protected] & told me to contact my bank branch with this given reference Id.

I then contacted with my bank branch, and they said the given reference Id is not a valid banking transaction Id, so they can't help me anything in this matter.

Then again I contacted with Amazon customer care & they said they can not help me with this anymore.

I request the authority to take necessary action against Ajio and refund my money to my bank account or Ajio wallet ASAP.

Thanking you,
Bapi Saha
M- [protected]
E- bapi.[protected]@gmail.com

Dear Team,

We have received a complaint from our bank customer regarding un authorized transaction debited to his SB Account. Kindly provide us amazon account & delivery address detail of the below mentioned transaction.
The transaction detail is as below:-

24-Oct-2020 To ECOM/AMAZON /[protected].00
25-Oct-2020 To ECOM/AMAZON /[protected].00

Ref attachment copies.
1.customer latter
2.police complaint copy
3.account statement

please do the needful ASAP and share the details to below mail id.
[protected]@karnatakaapex.com

Defective laptop and technical visit done 5 days back but return pick up is not done as the pick up guy need full working condition laptop... seems some big fraud going on by giving defective or second hand stuff

One of the two Allen Solly blazers which I had ordered, only one was delivered and the other one was missing. The Amazon customer service says that according to their investigation both the blazers were delivered.

Also, the delivery boy neither called me nor was a message delivered to me at the time of the delivery. The packet was carelessly left on the ground floor without informing me of the same.

Such instances can denude my faith in the Amazon and online shopping at large. Please ensure that either my blazer is delivered or cash returned to me.

Worst company i have ever seen there is no job security I got placed in amazon development center noida as a customer service associate they said we have to wait for joining after that they said they dont have any requirements for email process and i have to apply re again as a fresher candidate rounds of both process will similar they are totally frauds.I need justice Please help.

Help me I Have 1750 /- Uniform Charge and
Dear Candidate,
Kindly fill the form with correct information, submit Adhar card Pan card and submit 5150/- in same account now, day after tomorrow when you will receive cheque book and ATM you can withdraw 5000/- from your account.
Thank you.
Taken an Auction Sir Please Response Help Me.

Tracking ID:[protected] my order is out for delivery since last three days, and courier guys putting wrong status as delivery attempted, while no one came or contacted. I called at least 10 times to customer care they are only giving assurance that it will be delivered soon but still not delivered.
Very bad service by Amazon delivery.

I received following message

ALERT:Rs.1128.70 spent via CREDIT Card xx8557 at AMAZON1258399 on[protected]:16:35:34 without PIN/OTP.Not you?Call [protected].

I had purchased a product from Amazon worth rupees 2428.00, but due to some reason I return it back, I paid for this order through my UPI ID and my refund is initiated by amazon think atleast 12 hours ago, but I did't get the refund, I happens every time so please check the prob in my account and fix it and please refund my money as soon as possible
I paid for this through my UPI [protected]@apl
The account no.
from which I paid is [protected]
And current bank account linked with this UPI is [protected]

Hi this is amazon user

I ordered a hearing aid about 1890rupees.my order delivered and package was ok but when i open the box i saw product box is damage and there was nothing inside product box so i file a complaint about it. Amazon customer said pls wait 5days your issue will resolve shortly. After waiting 10days they not provide any resolution after many calls amazon service tell me sorry i can't help anymore and the send me email which is unresolved. Pls help me

As I got the message about delivery of 1 No. package on today ( ref.tracking No.[protected], further received mail regarding the package as delivered, whereas actually the same has not delivered till this time. Requesting to look into the matter and trace the package and arrange to deliver at my address by tomorrow ( 05.11.20 ). further request to identify the person, who was assigned towards delivery of the package at my address.
Please register my complain and expected for immediate action on this subject matter. Matter may please be considered as extremely urgent.
Please confirm your action taken in this regard.
Thanks, A N BOSE, Noida ( Mob. [protected] )

Placed order on 16th October, received a box of outdoor unit on 20th October. Installation charges were paid and the team was supposed to install it on 22nd. No one comes to install. So we contact Amazon's customer care. They apologies and ask for 48 hrs . No one responds anything. We contact again after 48 hrs. This thing of getting apologies and requesting 48 hrs goes on till 4th November. At this point we have contacted them more than 10 times through chats and calls.
On 4th November we got tired of waiting and asked them to give refund since they are not giving us the product. They tell us due to some policy we cannot get refund but they will escalate the matter. They ask for 72 hrs this time. Is this how things work? We paid for something. If they dont deliver this and make us wait we cant get refund? This is straight up fraud in Amazon's part and i request Consumer Complaint team to help us.

I am Ravi Kumar, a customer of amazon for more than 5 years.I always loved the company's services.

I ordered 7d car mats on 21st october with order id - ORDER #[protected] .While i was ordering the product, i saw the return policy stating that in case if customer is not satisfied with whatever mentioned reasons, he can return the product and successful pick up will be done by amazon and about the same thing i have...

I ordered redmi note 9 phone but some issues i cancled my order then i didn't got my refund but they shown in my account thet they refund my money but i didn't get any money to my account so i kindly request to them and SBI bank please refund my money it's huge money, so please refund my money its about 11087 rupee so please slove my problem, i request u its big amount so please i believe amazon and pay them but now i didn't get my money, they told that they refund my money before 2 days but till now i didn't get.thak u

I order 3 shoes i.e. 2 puma and one adidas but the order was wrong and placed an refund. The company has initiated refund on 20th october but till today i didn't receive my money. Amazon gave me reference numbers for the same . I visited banks personally and also called customer care but they told that they can't do anything regarding this. Reference number for the same are...[protected],[protected] and[protected]. I request you to track through this rnn number and please help me getting my money back asap!! And the order total was 5377

This order was due to have been delivered today (Wed, 4th Nov 2020) at 11 am. The tracking now shows that Amazon couldn't contact me and hence they couldn't deliver.

This has happened for a couple of orders earlier also.

My phone number, my address in your records are perfectly ok, as given below:

Delivery Address - 19, Maruthi Layout 2nd Cross, R M V Extn. 2nd Stage, Bangalore 560 094

Contact numbers: +[protected] / +[protected]

THIS IS DISGUSTING !!! Your Service is very very bad !!!

I have purchased a egg tray in amazon,
I got little damaged product,
So I decided to cancel the order
And cancelled
But
Refund is not credited till now nearly 2 months
I called to customer care
But there is no use

Please help on this

When I ordered it said that 16 pack of 250 sheets but got just one. The item description describes a 16 unit pack with 250 sheets each, total 4000 tissues weighing 5.5 kgs. The invoice also states 16 packs. More over this is a non returnable item so I am stuck with it.

My account no is [protected] . I had placed order on 26th October’ 20 for 2096 using my indian debit cardof SBi.Same day I cancelled an item Amazonbasicvinylkettle bell for 1479. Amazon confirmed that refund has been done on 27th october. RRN no630719. Another return is done on 4th Nov’ 2019. The order no for the 1st return is[protected].Order no for the 2nd return is[protected]. I had called up the bank. None of the amounts are credited back. Bank asked me to take up with Amazon. However no results. Kindly look into this matter nd support

Hi Team,

I have ordered Elica vetro glass top 4 burner gas stove on amazone during big billion days.Purchased date is 17th October 2020.It was showing avialble on my pin number and odered the same.it is shipped via Ecom express.

Order id:[protected]

I got a call from shipment team on 1st November that product is arrived on my nearest hub and i have to go and collect the same as its size is big and they dont have option to deliver to my address.while i was checking tracking status showing as out for delivery.

I have called amazon customer care immeditely after i got call from the local shippent team and notified that courier team wont be able to deliver the item as the size is big.Coustmer exceutive confirmed that they will escalate this to shipping department and make the arramgent for delivering the prouct to my doorsrep.I have infored the executive that i required this product ask them to deiver the same.

At the end of the day tracking satus showing as product is cancelled and returing to the seller.local courier team mark it as product is damaged returned the same without any confirmation from my side.

Seller is : Elica kitchen chimneys

Agian i have called customer care and infored the same what is happend. Not sure i will get justify on this as per the update i wont get the product as the status showing canclled.

Third party shipment team is not working in professional manner and they are not ready to deliver the item to door step and they are cancelling the order by themself.

As i purchased via emi alredy make the payment for the same and 1st emi is debited.

My time is wasted by ordering this item . we have trusted amazon and due this third shipment team we are facing this kind of issue.please choose proper team for delivering the product. while oredering the item we are expectig the same to be delivered.

Not sure how i will get the product as i ddint canceles the item by myself and third peson is cancelling the order without my confirmation.

Looking for solution thiese kind of issue and i am expecting the product to be deliverd.

Thanks
Shigul