Amazon India Complaints & Reviews

Hello Sir,

I would like to highlight that I purchased a television in June'20 (details are in attachment and in below snapshot). However, from 1st day the television had some problem. Due to office work, I left for another city. Once I backed and started the television it was not working properly, I contacted Samsung customer care. They investigated the television and found some parts having the issues.

I have another Samsung television that I purchased directly from the showroom, it's now 10 years, and I did not have any issues so far. This the time I trusted Amazon and purchased such a big amount of product but unfortunately, I got that the rumors I heard from too many peoples are correct and it's not advisable for anyone to trust online products through amazon.

I would like to suggest to look into the matter and requesting you to change the television. I trusted too much on Amazon and I would like to believe the same. Waiting for your valuable feedback as early as possible.

Regards

I'm Alok Kumar from Patna(Bihar). I ordered a product (Derma Roller) on 23 Oct 2020 from Amazon Online shopping site. Its order number is[protected].
I ordered this in Rs. 99 only in AMAZON GREAT INDIAN DEALS offer. I contacted to Amazon customer care regarding this and attending caller asking for canceling the product and getting its refunded amount because its re-attempt period is over. But I want my ordered product. My contact number is [protected]. Please help me!

I purchase product on 9th November 2020 and cancel the same on Same date. Transaction done through Indian Bank. Till now I didnt receive my refund. This is my refund reference number 30005103140314224440115.

I brought a product from Amazon India then I returned it to the company and I applied for refund. On 9th november they picked up my parcel and initiated my refund amount but, till 24th november.

On 13th november I have added 500Rs in my amazon pay balance, but didn't received cashback of 100Rs, as offer is displayed on rupays official Website( I have added screenshots regarding offer)

Customer service agent don't even know about offer

Every time I ask them, they told me to send screenshot on their email address

My account no, [protected], my refund didn't receive from Amazon, rs, 478, reference no, 74332740313031255142947, issued on,[protected] not received yet

My account no, [protected], refund of 1499 has been initiated by Amazon on[protected], reference no- is, 74332740310030928683322, but didn't receive amount in my account pls issue my refund

Hello sir/mam I'm Aishwarya Lonkar.I haven't got my refund amount of rs 714 in my bank account.compay has been refunded amount already but it's not reflecting in my account.i have given one complaint before 5 days ago & I got old complaint id from central bank...this is very irritating now...I want new complaint id nd I want my refund amount as soon as earlier.Im giving my bank details nd one screenshot.
Aishwarya Vitthal Lonkarbr...

Order number[protected] My order is not received by me and Amazon people are refusing to accept this, I have given them 16499 paid. My name is Shashibhushan Sharma e-mail [protected]@gmail.com

Dear All,

I wish to state the harassment which i had to witness at the time of purchase of semi automatic washing machine from Amazon site, i opted for purchase of this machine as on 31/10/2020, under citi banks credit card plan of no cost emi Ie Rs 2085/- for 6 months, i bought this as diwali gift for my wife so that we buy something enjoying the benefits of diwali offers, firstly i received this machine after a long wait of around 12 days ie on 11/11/2020, it was found to be defective one by the demo technician, so i returned it and a replacement was ordered. This is how i was unable to buy and receive something on a diwali day.

Then another machine was received as on 19/11/2020, to my surprise this machine was also defective and now after a months time, i am still not able to get this machine. The company has now at its own cancelled my order and took away all the offers which i deemed to get.

I am totally frustrated by this pathetic service as is provided by the company, at the time of returning the machine first time, i requested the officials to be very careful and check twice so that i do not come across any kind of problem again, but this is real casual approach from Amazon to have sent another defective machine.

I want the company to compensate and take action against all who are involved in this act of carelessness.

Please HELP.

Regards,
Gaurav Verma,
[protected]

I made a new amazon account and placed an order for a cellphone using my credit card. After some hours i received a message that my account is put on hold and i need to verify some details. I provided the details but the account is still in a hold state. Please help me in unholding the account also i have some amazon pay balance in my account.

Account details are :

Phone no. [protected]
name- Shikhar Kapoor

The product that I ordered, which was supposed to be delivered at House no.473 ward no.11 near canara bank, civil road, gohana-haryana is not delivered here, where as the status shows that it is delivered ..
My order number is[protected]

I tejshree I've not got my refund . I had purchased phone names samsung m31 s . For that ihad paid 15000 rs . costumer service is so bad

Sir i didn't placed any order on credit card you blocked my account and your Amazon specialist team is asking me details of that credit card but i don't have any credit card ending with 0430 number. Here i attached my bank statement with my aadhar card can you please verify other order details and transaction details from it. I only used upi method and cash method for my orders payment you can see it in my statement even you can verify with my Amazon account.
Can you please help me out as soon as possible

This is in regard to my Amazon Order #[protected].
I am very sorry to write to you after 20days of my struggle to return the OnePlus 7T which I ordered on 02.11.2020.
I received the phone in a dead condition.
The very next day of delivery I requested for a replacement, technician was assigned to review the condition of phone, who came a day before the return window closes. As the problem was genuine, he arranged for replacement but the Amazon customer service were not able to track the replacement unless I called them the last moment.
A replacement issued which took another 5days.
On the replacement day the delivery boy declined the replacement as the actual phone was not in working condition and he can't match the IMEI no.
Completely understandable.
I talked to the Amazon customer service and they issued me a return/refund again giving excuses and apologies.
From that day it's been a nightmare experience for me, I have talked to Amazon customer service almost 3 times a day.
They issue the return everyday with excuses that they have escalated the matter and assured me that it won't happen again but It happened not ones but 4 times.
Amazon customer service is misguiding and misleading me giving different excuses daily.
From past 20days my money is blocked and I am highly disappointed with Amazon and the seller as well.

I earnestly request you to provide me an immediate solution in the form of issuing the refund as soon as possible.

Dear sir/mam one of my refund amount 198 which send to my account on 13th nov. 2020 from amzon.in.
They also provide refund RRN NO. 74332740319031821871718 and i have waiting for so many days but the amount didn't reflect in my account. I have complained against it on my branch but i didn't get proper solution from bank manngeer. I have complain against it by sending email as well.

Dear sir i have including refund details with reference no. And complain report so please refund my money as soon as possible.

Date- 23/11/2020
Dispute amount - 198
RRN NO. - 74332740319031821871718
Date of order- 06/11/2020
Date of refund - 13/11/2020
Account no. - [protected]
DOB - 26/09/2002
IFSC - CBIN0282595
Mobile No. - [protected]

My account no is [protected], amount didn't receive

My account no [protected], my refund amount didn't credited in my account

My 5 amount didn't credit in my account I am totally disappointed pls iss ye my all refund, account no, [protected]

Pls issue my refund I didn't receive any amount my account no is, [protected]