Amazon India Complaints & Reviews

Refund is issued by amazon but not credit in babk account.

Last week calling from riya Singh in true caller name she said Amazon requirements today for supervisor job and interview on tomorrow afterwards received the mailing name is Amazon she collected amount is 1500 for uniform and security charges afterwards another mail was sent by Amazon that's salary account opening and Mediclaim compulsory for training and other processes and sent by mailing our Amazon id number AZ 586345 and aadhar card for Rahul Sharma charges for 5150 for quote and again and again called to today is the last date for submission so I have to pay another 3500 after those persons ( Riya Singh and Rahul Sharma) will not attend the calls and no response

The above order was placed on 20/10/2020 with full payment made by Debit Card.
Tracking No: [protected]
Delivery at Kochi called me on Nov 9th around 7 PM and told me as it was too late the delivery would be made on Tuesday morning. Called their number around 6 pm as the delivery was not made even on Tuesday. Called again on Wednesday but no response since then.
I seriusly feel that somebody at Kochin Delivery took away my consignment.
Kindly investigate and take immediate action failing which I will be forced to make a Police complaint.
Lalitha Alex
21 Shanthinagar, Ponneth Temple road
Kadavanthra, Kochi 682020
[protected]

I order an item on amazon on 20 Oct 2020
And returned my refund was not credited in my bank but amazon services says that they are send my amount to bank and they give reference number but in my bank status their is no transition on amazon to bank so once check my bank status and their any issue with money or money can strucked all issues can clear and solve my problem.
And credit my money to my account its a request please

This is the record of payment made twiceDear customer, Your A/C 12/11016825 is Debited with Rs. 1, 299.00 Narr:ECOM: AMAZON PAY BANGALORE KAIN: [protected]:[protected] Avbl. Balance. is Rs. 60, 870.22.
Dear customer, Your A/C 12/11016825 is Debited with Rs. 1, 299.00 Narr:ECOM: AMAZON PAY BANGALORE KAIN: [protected]:[protected] Avbl. Bal. is Rs. 59, 571.22

Money refund and get job

This product is so bad .

Respected sir
Your company cheated me I ordered a mobile on 27.10.20. today 13 Nov I did not receive any mobile. Amazon app showing it is delivered on 6 Nov. I have not any mobile. Your company is using my money for a month. Please return my money. I don't want any product.

I haven't made transaction for ICL AMAZON PAY, Not sure how this transaction made without my knowledge...request to revert this transaction at the earliest..this is not fair at all...

Dear Sir,

I have Purchased Amazon India Eureka Forbes Quick Clean DX 1200 Watt Vacuum Cleaner, order No:[protected] order date[protected] received Defective product on Oct. 26, 2020. Please provide Replacement/Refund.

MOHD USMAN
Mobile No: [protected]
Email:- usmanali.[protected]@gmail.com

I bought two products Samsung Galaxy M21 (Midnight Blue, 6GB RAM, 128GB Storage) and Dell G3 3500 Gaming Laptop 15.6-inch FHD 120 Hz (10th Gen Core i7-10750H/8GB/512GB SSD/Windows 10 Home Plus & MS Office/NVIDIA1650 Ti Graphics/Eclipse Black) D560260WIN9BE from Amazon and I was under the impression that I will be eligible for a cashback of INR 9000 (INR 3000 instant cashback + INR 6000 Amazon Pay balance).
But on not receiving this cashback for 5 days, I contacted Amazon and I was told that I needed to wait for a few days(6th November precisely) and I will definitely get the cashback(attached recording for the same).
Then when I didn't get the cashback on 6th November too, I called them again on 8th November midnight and I was told that the product that I bought was not eligible for the cashback.
Now the only reason that I bought the phone was because of the cashback and if there is no cashback then I would like to return the prouct but the problem now is that I am being told that the return window got over on around 6th November(very conveniently so).
I don't want the product without cashback but I am not being given any option and I am being made to stay on call with the customer care for hours before they disconnect my call. Please help.

I had ordered an item from qmazon..I asked delivery boy to come to the door step as i was busy with some work..but he refused to do so..he didn't even come but kept waiting mean the gate..later came near the door and threw my order on the floor talk ###..very disappointed with his behavior

The box was damaged and it didn't have earphones in it.

Brought the above radio for my Aunt, as per her request. After receiving product, it was found there's no power source and this runs only on battery source.
Not suitable for the Aunt's requirement.
Requested Amazon to replace this product with another having power source or refund the money to buy a different radio from Amazon itself.

Amazon denies both.

Hi,
I placed an order in India at Amazon.in on 19th October of a total 30 items
from my account. And amazon shipped the items into 4 different packages
with different tacking info. I received only one package with 8 items out
of 30 items on 25th october and for the remaining 22 items, the
status shows amazon as they deliver on 26h october, but we didn't receive
any packages. I tried to contact Amzon.in customer support, they took all
the information which they gave me and told me that they will get back to
me by 8th november. But that didn't happen and I tried to contact
amazon.in customer
service again and they response was very rude and said that their back team
confirms that the packages has been delivered which we didn't receive yet,
when I asked for the proof, they said they don't have it. Then how can they
confirm that the package has been delivered?

Here are details about the oder
ORDER #[protected]

On 25th 8 items delivered Tracking ID:[protected]

Here is info for the items which we didn't receive yet.
26th 8 items Tracking ID:[protected]
26th 8 items Tracking ID:[protected]
26th 6 items Tracking ID:[protected]

I want to complain about amazon customer service as they were highly disrespectful and unsupportive with the customers, they are rude and sarcastic. provide false commitments to the customers. i ordered a product from amazon which states 10 days returnable and it is a return pickup. however when i placed a return request, it was a surprise for me as it states, self pickup return product which is no where mentioned in the product details. i requested for an alternate from amazon customer service wherein they were rude, sarcastic and passed unprofessional comments. moreover, they even gave me false commitment that they have raised a request for changing the self pickup to pick up from delivery address and it will be visible in my account after 24-48 hours. after 24 hours when i contacted the amazon support team again they informed me that the request was never generated and neither provided me the case number when requested for it. also, they were not at all interested in helping me and while talking to them i felt so hamulating as if i have got the product for free.
after everything, i am asking if there is any alternate which can be provided to which the leadership member responded " lets come to the point" while making me feel so uncomfortable he was so rude and so disrespectful. he was yarning while i was sharing my concern with him. apart from all this, they told me it is third seller product and due to covid they are not able to provide me pick up whereas the another individual told me it is not in there policy which is contradictable statement shared by them again. i feel so bad now as i dont know whom to contact for the experience and my money been taken granted by the company AMAZON. they even updated incorrect case notes as they mentioned they tried calling me and placed a new self return request for which i never agreed, they mentioned that the case is resolved which is not the case, they mentioned they tried reaching me and i didnt picked their call but reality is they even disconnected my calls and text showing network issue which was not true as i never received any call back

I cancelled my order but they didn't inititated my money...yet I am waiting for..that...order I'd[protected]...they didn't inititated my money yet. They are not giving my money back

Hi Team,

This is to highlight that I ordered 4 set of curtains (Nos.-8) from Amazon India with Order ID[protected] on October 11, 2020 which got delivered on October 15, 2020. I checked the order however did not count. Later on November 8, 2020 while I opened it for using I realized that it was short delivered with only 2 sets (Nos-4 curtains). I called the customer care and asked them to verify the same with the seller but they said that the date of refund or return has passed hence they cannot do anything about it. This was disheartening for me as I relied on Amazon being one of the biggest brand for Online shopping.

Requesting your intervention to expedite this further. I would request if this can be refunded as I need the sets and have repeated the order with 2 sets again with Amazon India.

Thank you for your support.

Regards,
Amrita Hazra

Amazon is selling the products on which or by which my religious beliefs are hurted.
Our Hindus sentiments are hurted.
This is not good. You have to respect our religious beliefs

I've ordered a phone on 17th Oct 2020 with cart value more than 30, 000. As per the offer, I did not receive the cashback of 1250 in my Amazon pay balance yet. Called customer service several times but no resolution yet