Amazon India Complaints & Reviews

I ordered a book via order number[protected] from amazon. That was to be delivered to my wife. The delivery person was trying to touch her while and barge inside the house while comming for delivery. When scolded he justtook out his phone and took a photo of my wife and went away smiling.
The same person had tried to misbehave earlier too when delivering the order number[protected]
Can anyone help me track down that person and ensure that he doesn't repeat such behaviour with anyone else. He must be punished with firing from job as well as heavy fine and punishment.

Dear sir on 14 oct 2020, i purchased eureka firbes vaccuum cleaner vide order no[protected]image attached) dated 14 oct 2020. I received vaccuum cleaner on 17 oct 2020 having multiple dents on it, accessories and mannual missing. On 17 only i contacted customer care with all images of dents and serial no. They approved the return and pickup was approved for 18 oct which was cancelled by delivery agent saying verificatin failed, on 19 oct around 2100 hrs again pickup was rescheduled for 22 oct which was again cancelled by delivery agent for same reason. On contacting delivery agent, he says they dont received scan for pickup and i again contacted customer service for sending mail with all scans but customer service said there is nothing pending from customer side as well as from customer executive side. On 22 oct again pickup wad rescheduled for 24 oct with complaint and high priority ( as told my customer executive) but this was also cancelled by delivery agent for same reason. On 24 oct starting from morning 0800 till evening around 0800 i made several calls to cutomer service for pickup status and they assured me it is not cancelled this time but after7 i came to know from customer executive miss artiben that it was cancelled for same reason. I made too many calls to delivery agent throughout the day at no [protected] with pin 3285 provided me by amazon sms but he didnot responded to any of my calls. I even offer them that i will drop it at your store when spoken to delivery agent on 22 oct. Pickups were scheduleD on 18, 22, 24, 27, 28, 30, 31 but all are cancelled saying verification failed. customer service says wait for 24 -48 hrs but from 24 oct onwards there 48 hrs not completed.they are harrassing customer. I have attached all the images for to your references.

Name : Abhishek rathod
Order ID :[protected]
Amount : ₹469

I have ordered a shoe on 15 oct but due to some issues i have to return it. And i have done return next day of delivery . They’re not responding to me and Saying contact to your bank n all.

I had purchased saregama carvaan bengali from amazon site for which i initiated refund due to some reason. product was picked on 16.10.2020 from me by the company and i got the message that my refund of Rs 6349 has been successfully processed on 16.10.2020. but till date i have not received my refund.
I have contacted many a times to their customer care but they only provide me with reference no and ask me to contact my bank. i have also contacted customer care of my bank (pnb) but they show inability to track transaction only by refrence no.

kindly help me to get my refund back

My order number[protected]
Which is the only order placed by me on the amazon app,
I wanted to create return for the mentioned order number, but amazon blocked my account. I want to return the order as its not fitting me.. Plzzz help me.. I don't want my money to go in vain..

Hi i had purchased a domestic home appliances Of SUMEET brand from amazon India, the product has 5 year warranty on it . but the product stop working. when i raised the service request from the brand via mail, i got a reply, that the product that brought from amazon is fake product service cannot be provided And they do not sell online . I have raise this issue to amazon and they have been not able to provide any solution till date.

hence i am seeking some solution on this issue, Amazon is still selling the same Fake product.

here is the ORDER #[protected]

I purchased iPhone 11 from Amazon on 16oct and it’s shows discount of 1750 and bonus cashback of 1250 but this cashback not credited yet and they told me it will be credited in one day two day this that.

Hi All,

I have order Samsung M31 mobile phone through Amazone Dtd 22nd Oct'2020 under tracking ID[protected] order number:[protected] as per Amazon same is delivered by Today till 9Pm.

Around 2 pm received call from Amazon agent regarding delivery he is coming and check my exchange phone removing screen guard and laminate after half n hour he told he has some issue in receiving OTP for exchange phone he told me our office is near about 10 min distance pls visit with us in my office will generate the OTP from Laptop than give you the phone I am deny for the same after few minutes he told me will coming next few to deliver the product and left from my home.

After that have called Amazon costumer care and inform him everything to Mr.Zubir he told me "Sir wait till 9 pm your product will be delivere, if any issue call again than.

Around 5.20 have seen delivery status has been changed return to seller without my any fault again have called Amazon customer care regarding delivery my phone or compensation regarding removing may screen Gaurd and laminate but he completely deny for help on this also disconnect my phone without resolution, If Amazon agent take action on my first call than product will be delivered today without returning to seller.

As per your costumer care team instruction we have order again Samsung M31 6GB RAM and 128 GB on 27th Oct'20 memory against tracking ID[protected] order number:[protected] and same is also return to seller statting that exchange authentication failed but no one visit at my place every not received single call than how authentication is failed.?

Now I am really fed up on this even two attempts my product is not delivered and every time same is back to seller without any strong reason.

Last time Amazon agent told me visit with me on my office will solve your verification issue at office have denied the same than he send product back to seller.

Now again Amazon want to place another request for product now I am fed-up such poor service.

I am required my product at any cost and I am not going to place any request now, have required compensation from Amazon similar amount of product.

There were 5 items I was expecting a refund (Refund Reference # 30005102940294218365375) for worth 25879 rupees. The refunds were initiated on
20th of October :
ITEM 1- Amount Requested Rs.200.00, Transaction Id Ui9EetFuEIs5mcKIQIVc, Processor Trace Id [protected]'
ITEM -2 - Amount Requested Rs.24, 999.00
Transaction Id CEvtwD3rOWxUxyNvfR4g
Processor Trace Id [protected]

21st October:
Amount Requested Rs.335.00
Transaction Id XasnpumFDyqcCLt9bgoy
Processor Trace Id [protected]

Amount Requested Rs.149.00
Transaction Id D2mYwQM0f4ROCWptgXLI
Processor Trace Id [protected]

25th October:
Amount RequestedRs.196.00
Transaction IdsnrweRkZRAULDw5h77Ry
Processor Trace Id[protected]

I was told to file a charge dispute form regarding the same. It has been 10 days and I haven't received any update.

A refund was made of 110 rupees but still not credited.they say refund is made.

I had been cheated on my recent order for FujiFilm camera. Received only the bag in the delivery and did not receive the camera. Please find the attached images and the invoice. The order number is[protected]. Request you to take action on this and either refund the amount or ask the seller to send the product.

Invoice Number : IN-MAA[protected]
Invoice Details : TN-MAA[protected]

Amazon order number:[protected]

Sold by:
Appario Retail Private Ltd
*
No. 1/B, IndoSpace Logistics Park, Puduvoyal,
Durainallur Village, Ponneri Taluk
Thiruvalluvar, Tamil Nadu, 601206
IN

Please register a complaint against the seller Appario Retail and do the needful.

Thank you,
Apeksha

Last 23 Oct I had recharged 149 pack of Airtel from Amazon upi, since the money is deducted but still I don't receive my recharge confirmation, I call them many time Amazon customer care but still they don't fix my problem, they give me date after days to assured me that I will get my refund but since I don't get my refund of 149 rupees, I want strict action against them, they manipulated information and gave me mental strength ..if I don't get my refund of 149 I will move to consumer court.

I ordered an MI TV on 18th October 2020. It was delivered on Sunday 20th October. The installation visit was scheduled for Tuesday 22nd. when he installed the TV, he reported that the TV is not working, and your technician said that the TV is faulty. Then the Amazon customer care told us that the TV will be picked up within the next 48 hours, and replacement TV will be delivered on 26th October.
Everyday since 24th October, I have been calling Amazon, but the Faulty TV is still NOT picked up.
I am so DISAPPOINTED at this really callous, unpardonable service from Amazon. I have paid full amount and the service is terrible.
Please redress my grievance at your earliest. I am shocked to think that a reputed company like yours is giving me so much trouble.

Dear Sir,
I have purchased two products, from Amazan, in the last month first Product, is ..RJ KART STAINLESS STEEL ELECTRIC KETTLE, WITH ORDER
Number:[protected]Iaskehave 1, price.Rs.599/- and the second product is Golex Plastic Bangles with order No:[protected]..price Rs.499/-

But, the first came damaged, with a different Brand, other than RJ kart,
and the second product came with a small size Bangles, other than which I have asked.

Immediately, I asked them to replace with the correct products, but instead of that, your people came and picked up the products, and told me that, the amount will be credited in my Bank account, which is updated with amazan..
one month over, I did not receive any money in my bank account
So kindly solve this...this same email is registered with amazan,
Mobile No: [protected], , Address 139, Narendra ColonynAmeenpur-502032.

Best Regards,

Jayadev

I Ordered a Horlicks Packet From Amzon . But It Was dameged When Arrived. But I Talk To Their Cuatomer Service But They Didnot Responded To Me Or Refund My Money Back Although Its A Non-Returnable Product.Please Help me Sir.

Order id[protected]

I ordered A Product In Amazon and The Product Is Not Arrived Yet.But The Amazon Updated Its Status To "Delivered"and Not Paying Money .Because i Already Paid For This Order.

Order id[protected]

I Ordered 8 No. Of Sanitizers in amazon.in.But When I Recieved The Product I Got 2 Numbers of Sanitizers Instead of 8 . I Contacted Them Earlier .But They Hold My Account And Didnot Give My Money Of 5 Other Sanitizers.Please Help me.

Order Id[protected]

Have ordered Peng Essentials Spacesaver Steel Shoe Rack (Brown) 24 * 5 thrice in three weeks, on an advance payment basis, which has to be delivered on the given delivery address. But alas, each time the delivery agent refuses to deliver the product on call itself and has asked me to collect the same from the warehouse. On asking him to deliver the product, he cancels the delivery unilaterally without any information regarding it. Each time, I have reached out to Amazon's support team via different sources, like, Call Centre, Customer Support Chat on their App and Twitter as well. But all I get is false assurances and no result.

I demand INR 10 lakh as compensation for the mental harassment, agony, distress, interest on advance payment, false assurances, etc.

Order#[protected] ORDER PLACED:22 October 2020
ORDER #[protected] ORDER PLACED:16 October 2020
ORDER #[protected] ORDER PLACED:7 October 2020

I was ordered a book name mathematical analysis by s.c.malik and savita arora, worth Rs. 450, dated 19th of october 2020.After delivery of the book, due to some problems in the book, I returned it to the Amazon. Return was accepted at 22th of october 2020.and they also issued my refund to my account, which I get to know by an email, which was send to me by Amazon india. The problem now is sir that the refunded amount is not showing in my account till now. (30th of october 2020 at 8:26 am). Please take some necessary and immediate action my this serious issue. After the problem gets solved. I will be thankful to you. The time limit which was given to me has passed on 29th of october 2020 at 12:00am

Ordered a carrom board on 14th October 2020 and received the same on 17th October 2020. The carrom board and the packaging both were damaged (plz refer attached images with date stamp). Placed a return request on the same day and it's been 13 days now that the product is not picked up as yet. Followed up thrice with the customer care and they only assured false assurances. No empathy and ownership. This is how they treat their prime members.