Amazon India Complaints & Reviews

I got wrong product and that product was non returnable...I complained regarding this...but I didn't get my money back yet..order I'd[protected]

I had placed order with amazon using bhim upi and made payment of rs 1448 .
And a refund has been processed by amazon for the same amount on 24 th october 2020, but still till date i have not received my refund in my account .
For reference this is the transaction number :-
[protected]

On behalf of my friend Affan Shaikh, he bought a mobile Redmi Note 9 Promax 6gb ram 128 gb memory through Amazon in ₹ 15499/- with discount of ₹ 3000/- through ICICI which was to deliver on between 31st Oct to 2nd Nov 2020 but it never delivered. He had a talk with customer care who assured him to deliver in 2 days instead he got the refund then again he called customer care and they said now they will give him the same in ₹ 18499/- He kindly request you to take strict action against them and get him the said mobile in ₹ 15499/- & also take action for wasting his time.

I ordered shoe but return it due to some issue now Amazon initiated amount refund but still I didn't got in my account.

I have purchased Luminous inverter battery of Rs 17500/- by Amazon big festival sale on 18 October 2020, now I m surprised to see on today 8 Nov 2020 that it's cost is Rs 13200/- i.e Rs4300/- less. Means they have cheated me. So I need Rs4300/- refund to me...

999, 1005 such amount is being deducted from my bank account from time to time and the bank is stating that Amazon is debiting. Amazon can tell me this army is cutting money and how to stop this...

999, 1005 such amount is being deducted from my bank account from time to time and the bank is stating that Amazon is debiting. Amazon can tell me this army is cutting money and how to stop this.

My name is Mahendra prasad and I had ordered zeb duke of RS.Amount 999 in Amazon on 29/10/2020 and after 6/11/2020 I returned this order due to personal reason. And on 6/11/2020 11:03 pm
Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number
[protected] and told me to fill charge dispute form but PUNJAB NATIONAL BANK doesn't have such policy.MY ACCOUNT NO-[protected]
So
please kindly respond to this complaint it's very urgent.
Thanks you sir

On 8th of this month my parcel got delivered after opening it I found that the item which I ordered is not there. I have filed a complaint to Amazon but they are doing nothing but harassing. My money got wasted.

The company had offered to give Rs 1250 as bonus cashback along with Rs 1750 instant cashback if the total amount exceeds Rs 30000. I had ordered iphone totalling Rs 48000, received the instant discount on 17th Oct 2020. Till now they havent credited the bonus cashback of Rs 1250 giving away reason that iphone 11 is not eligible for that offer. They withdrew the offer on 18th Oct. Customer care isnt helping too. They admit their mistake but arent doing anything.

I bought a boat airdopes 441 on 17 oct 2020 on amazon.in and received it on 20 October. However I placed a return on the same day and it was picked up on 21st October in the morning itself. However after not receiving an update about the return and refund, I contacted customer support and was assured of the return by 5-7 days as they said that because of some problem the status has not been updated. And the days passed and again I did not receive an update. So far I have complained thrice about this and nothing has changed since then. It has been more than 2 weeks and a number of complaints but I had never been so disappointed with this customer support from amazon.
This is regarding order no[protected].

I have purchased iphone 11 on 16th Oct'20 in Amazon GREAT INDIAN FESTIVAL.

Order #[protected]

Offer details: https://v1.hdfcbank.com/htdocs/common/2020/sept/festivetreat/amazon.html

I have received the instance cashback 1750 for using my HDFC credit card but I have not received the Bonus cashback 1250 which is eligible when we purchase more than 30000.

I have contacted Amazon support multiple time but no have provided the required details. Requesting to do the needful to get it sorted.

Respected sir I have purchased oneplus bluetooth earphones on 25th september 2020 and returned it on 3rd october2020 and still I have not received my refund till 8th november 2020. My refund reference number is 74332740290028812760499. The transactions were done by my VISA debit card. Please do the needful.

Hello there

sir maina 29 august 2019 ko Seagate SATA Internal Desktop Hard Drive (500 GB) jo ki old and reused product haii order kiya uss time par mujha nahi paata tha ki ya product old and reused haii or ess product par 1 year seller warrenty bhi thi ya producr july 2020 ko ese maii defat aya to maina seller sa contact kar ka product courier kar diyaor uska baad mujha jo replacement mila wo bhi old or reused tha jo ki 1month maii wapis sa kharab hoo gaya uska baad maina seller sa wapis sa contact kiya to seller naii koi zavab nahi diya fer maina amazon sa contact kiya or 11 august 2020 ko seagate ka official denie letter or old product ka ka written proof maina amazon ko diya or amazon na 11 september 2020 ko mujha refund issue kiya jo abhi tak mera account maii nahi ayya haii or amazon or seller dono mujha koi help nahi kar raha haii or amazon kaha rahi haii ki apka refund stuck hoo gaya haii har baar jab bhi last promise date par call karo to or 12 days wait karna ko kahati haii or kabhi khata haii ki aap product humara diya gaya address par courier karo or inka diya gaya address
bhi wrong fer bhi maina 2nd time courier kiya haii courier kiya haii total amount refund ki haii (hdd price)1539+(courier charges)240+590=2369.

I order 3 items on nov 1. Orde ID[protected].
Payment was made by credit card and product shipped fastly. But at the date of delivery, they returned the product without my consent. I didn't even recieved any call from the courier service. They are saying the address is not deliverable area. When contacting the amazon customer care, they said the address and pincode are not matched. Big LoL. Who else know my accurate pincode and address better than me. And the biggest joke is that amazon delivered few items to that exact address weeks ago. I asked the customer care to google the pincode. The whole area was under that pincode. And they understood and reported that issue. They also promised me i will the 2nd item on tomorrow itself. That night again i contacted them and they double guaranteed me the delivery next day.

But the same thing happened to the 2nd item. It also returned without any message or call. I told them many times iam ready to collect the it from their hub. Was raised my issue with them. They suggested me the replacement option. I agreed to do so. I m not sure about the delivery anyway. At least they should change the courier company.
They are simply wasting my time. Was really excited to collect the courier on that day. They disappointed me.
3rd item is on the way. Have no hope for the delivery.it will also return without any information.
I think they are not trying to deliver the item. When offer ends, i have to pay the full amount.

Order ID of item which they delivered to exact address:[protected]

My order no ORDER #[protected] I am waiting for my mobile Replacement Order from 12 days. 1st you they me due date 29 oct and then 1 Nov and the 4 Nov and 7 nov still I am Waiting. When I called you Customer care service they only call sir you have to wait for 2 days. same answer every call when I ordered same new mobile they deliver in 2 days and how replacement take 12 days as per my order status my order in navi mumbai now which is 1 hour distance from there Why there is late . Customer care service is Worst They have fixed answer Please wait same repose from 29 oct to 7 nov nothing else they told me

I bought sony earphones from amazon & I'm not satisfied with the product & i requested amazon to pick up that product at least 10 times but no one coming to pick up.
My money is blocked here...
Just want my money back

Order id[protected]

I purchased honor watch magic, paid the money, order number is[protected], but the product was not delivered to me, I didn't get any message or call from Amazon so I checked my account in Amazon app, it was showing the product was delivered. I've called the customer care, they are saying that they have delivered the package. They are saying that I've taken the product, so they won't refund or replace it.

Hi sir/madam,

My name is Kaushlendra singh, i have not received refund please help,
Please look into following mail and do the needful.
Order Date 27-June-2020
Order Amount 325 Rs
Amazon Order ID #[protected]
mobile no. [protected]
payment done by UPI
Refund Reference Number #[protected]
my email id [protected]@gmail.com

Since Amazon India could not trace the package as well as not delivered at my address so far, requesting to refund the amount to my credit card account for 1 package of Nutty Gritties sports Mix. Please confirm your action.
Regards,
AMIYA NEMAI BOSE