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Amazon India Complaints & Reviews

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Last updated Apr 29, 2024
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Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy
Hyderabad
Hyderabad District
Andhra Pradesh
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500032

Amazon India reviews & complaints page 262

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P
prakul0id
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not receiving refund

I cancelled a product on Amazon and it was a prepaid order
After cancellation I was to receive a amount of 5899 rupees and date for refund was 23 August but today is 25 August and I have not yet received a refund.
I contacted Amazon and they asked me to register a complain here.

RRN(refund reference number) is 74332740232023136393094.

My email address is [protected]@gmail.com

I hope...
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Y
yogesh8777
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

item is not delivered for month saying lost in transit and not offering replacement as well as any support for undelivered order

I have ordered an item in prime days deals and till now the item is not delivered. Amazon representative are saying your item has been lost in transit and not offering any replacement for that. As i ordered it on emi basis so my bank already processed it now if they cancel item, i will have to pay that processing fee and also the item is not available in stock to re-order and due to lockdown you people are not taking any new order at my place...
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I have ordered a Laptop, but received only scrap items. Raised complaint on same day on 07th August 2020 and daily following up with Amazon on Customer care, till now issue wasn't resolved. Check the my voice recording with Amazon. I have dropped several e-mails, regarding the same issue. No one reverted till now and issue was not solved till now.
The photographs of receipt of items, attached here....
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S
SwethaRoy
from Mumbai, Maharashtra
Nov 9, 2021
This thread was updated on Nov 9, 2021
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Received an empty box

I've ordered 3 products from dot and key skin care on 23rd August 2020, I got its delivered it on date 25th of August 2020. After 5 minutes when I got back into my home and check the product open the the package I found that there was no product in it was an empty Box with no product only bubble wrap and papers along with a bill. I complained at Amazon customer service, I called them many a times, they said they'll issue the refund only when...
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S
Sampurna dey
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaining for fraudness

Myself sampurna dey. I received a call from a person name vivek singh phn number +[protected]. He told me he is the hr of amazon, and told me someone is calling you for your first round interview. The number from where I received call was +[protected]. After sometime Mr. Vivek singh again call me and asked few questions to check my communication skills. I replied those in a fine way. Then after sometime Mr vivek singh told me that I...
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D
dpradip
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very slow refund processing

Hello Kevin and team Amazon,
This is something very disappointing and not acceptable that it takes such longer time to get refund whereas I had received refund confirmation very next day of items refund in all previous transactions, one latest case of refund confirmation from your end attached as ready refn.

So, pl expedite said refund process on urgent basis within 2-3 days.

Your immediate action and...
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R
rkec4
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Defective material delivery

Address:Amazon India Hyderabad

I placed an order #[protected] for "pramonita rakhi for brother gift bhaiya bhabhi with mug... Rakhi gift set". The supply was delivered on 27 july but one of the mugs was already broken. A complaint was immediately sent and a communication was receieved that "we will do exchange". It is almost a month now but no action has been taken inspite of repeated communications....
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F
Far123
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Phone exchange charges

Name- Farheen Salim Khan
Account no -[protected]
phone no-[protected]
Product reference no- 30005402240220145878504
Bank- Indian bank

I ordered an iPhone xr from Amazon and returned the product they refunded me the amount of the product and I have received it but the amount of Rs 100 which was deducted for phone exchange charges isn't received yet they have send me an email that Rs 100 is credited...
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D
Dipanjan Deb
from Mumbai, Maharashtra
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Product not received but updated as "Delivered"

Tracking ID:[protected]
user email: [protected]@gmail.com

My Prepaid order on Loreal Sunscreen has not been delivered to me, but I received the "Delivered" status in my mail as well as order tracker.
I have checked with other family members too and the order has not been delivered....
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S
Snehasheesha Parida
from Ranaghat, West Bengal
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refund of money by amazon

I did not get my amount refunded by Amazon vide Refund reference number 401485-Rs.12999/- process initiated on 06.08.2020 by Amazon and Refund Reference Number-737584-Rs.189/- process initiated by Amazon on 07.08.2020...
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F
Far123
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IPhone xr

Name - farheen salim khan
Account no - [protected]
Phone no - [protected]
Product reference number - 30005402240220145878504
Bank - indian bank

I ordered an iphone xr on 7th aug 2020 and returned the product the amount was initiated from amazon on 10th aug 2020 and said will be reflected in my account in 3-4 days it's been more then a week and i haven't received my amount yet i have submitted the letter...
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F
Far123
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IPhone xr

Website:Amazon.in

I ordered an iPhone on 7th aug 2020 and returned the product they refunded my amount RS 43950/- on 10th of aug and told that it will be reflected in my account in 3 4 days it's been more then 2 weeks it's not reflecting in my account kindly do the needful as soon as possible or else I am going to take some serious action against the bank as the bank people are not responding me correctly my reference number for the product is 30005402240220145878504...
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H
Harish Kaliwala
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Unblock

My account was locked for no reason with the message saying: contact customer service for further assistance. I have complained with my wife ac trough call 3 time n 2 time chat they all r given me 48 hour but today 23days completed my account stil unblocked The problem is that there's no way to contact their customer service if I'm not signed in. I looked all over google for any contact info of their customer support but no luck. My Amazon...
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I
isbaig
from Hyderabad, Telangana
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fit kit tread mill refund never processed

Address:33-30/10 Plot No5, Officers Colony, RK Puram, Secunderabad- 500056.

I ordered tread mill through amazon india online and paid by canara bank debit card amount 13, 990/- on 13 oct 2019. Item unable to delivery after deduction amazon refunded amount 13240/- ref no:[protected] on 29 oct 2019. After several attempts at branch my problem not yet solved.
Ismail baig
Ac no:[protected]....
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I have booked mi bluetooth earphones in amazon.in on[protected] and paid amount of rs 1299/- towards earphones..
But i cancelled the same before delivery of the product.
I received refund of rs 960 instead of rs 1299. Remaining amount not received and called customer care for the same. No proper response from customer care and skipping the issue...
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Hi,

Amazon Standing charged me 199.00INR without my permission auto deducted from my ICICI Credit card.
Please look into this issue and help me to get my money back.
Its fraud and Scam kindly support.

Regards
Durgesh...
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G
gopi ruttala
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noise shots neo

Address:Rachapalli village Makavarapalem mandal Visakhapatnam district
Website:Amazon India

Refund initiated from Amazon services but not credited my account
Refund Reference is 30005402260220104247613
Please check and consider my complaint...
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Me
Todelhivery support & 1 more
Show more
26 jul at 8:37 pm
Dear amazon partner,
Kindly address my issue towards lost parcel delivered by your seller team which has been sent back by delhivery, but the refund towards non delivery of products by amazon has not been initiated till now!!
A speedy an healthy resolution shall be appreciated.

Regards
Kamal baghel
[protected]br...
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M
Manoj Amazon
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Payment not show in my account

Address:Azamgarh

Dear sir
Amazon sent refund to my account but amount it's not credited to my.
Here is RR no given below

1. 30005402250224075348626

2. 30005402250224085355769

3. 30005402250224085376963...
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A
Ankit Agrawla
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refund processed but not received

I have ordered one hdd from amazon on 14th august and have canceled immediately due to some reason costing rs.5399 and the refund been initiated on the same day 14th august but the payment yet not reflected on my account. So help me out with the same transaction. The reference number given by amazon is 533760. Do check and confirm me the same....
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