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Amazon India Complaints & Reviews

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Updated: Dec 19, 2025
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Amazon India reviews & complaints page 265

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R
Rx100raj
from Powai, Maharashtra
Oct 18, 2020
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Amazon refunded money. Provided refund NFT[protected]XXXXXXXXXXXXXX. But refund not credited in my account. I complained branch bank manager but money not yet. Canara bank branch manager no.[protected]. Bank a/c holder name Nabina Nayak
Oct 27, 2020
Complaint marked as Resolved 
Amazon don't solve my problem ...And don't response my complaint. And don't refund my money
Amazon India customer support has been notified about the posted complaint.
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    Pk ag
    Oct 18, 2020
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    Address: Soot ki mandi pachauriyan gali

    I ordered a product from amazon india and for some issue i return my product and want my refund back i orders a product in july but i did not received my money back and after contact amazon customer service they said that they had already initiated my money in july after pickup my order from my door...i did not received my money in my bank account yet please solve my problem i want my money back
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      Pk ag
      Oct 18, 2020
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      Address: Soot ki mandi pachauriyan gali
      Website: Amazon

      Hyy...i had ordered a few products from amazon shopping app in july month and i returned my product and want my refund and i contact their customer service and they said that they had already initiated my money in my bank account but i did not received my money in my bank account...please solved my problem as soon as possible you can because i need my money
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        A
        Amer4567
        Oct 18, 2020
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        Website: Amazon.in

        Refund issue with Amazon.in they are only giving time and not giving my money back of my returned product
        Order Number:[protected] Invoice Number : IN-3685
        Order Date: 14.09.2020
        Return date 20.9.2020

        And no refund till now 18.10.2020
        Amazon India customer support has been notified about the posted complaint.
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          Savita Jadhavar
          Oct 18, 2020
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          They have locked my account reason best known to them. I've been emailing them since 15 days calling them telling them all the information they need but they just ask me to wait 72 hours, 24 hours .. finally is been 15 days so they give me the same reason.

          I don't want the account with them I want my refund which they aren't giving me.

          Ridiculous absolutely rubbish service
          Amazon India customer support has been notified about the posted complaint.
          Please be aware, I got a call from a fraudster saying he's from consumer compaints dept n was asking me my detail
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            Pinaki Mahata Mukherjee
            Oct 18, 2020
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            DATE OF INCIDENT: 17 OCT 2020.
            The amazon cancelled the product without consent. When received an automatic automated call for amazon I requested to attempt delivery. Along with this I contacted the customer care 5 times during the day, every time they assured delivery. Eventually nothing happened and I did not got the product. Meanwhile the price of the product (a laptop) increased by Rs. 10, 000. In this entire episode me as a customer was on loss. Amazon will profit from it by selling it at the increased price to someone else.
            Such thing has happened twice in last 15 days, then it was with mobile. Lets reduce our purchase from them. They can go to any limit for profit even it comes at the loss of customer. Our legal system is weak and they are playing around with that.
            Amazon India customer support has been notified about the posted complaint.
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              Indrajit Kar
              Oct 18, 2020
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              Below pics are taken for the same product at the same time today i.e. 16 Oct 2020, one from a Prime account and one from a general account. The price for general account is Rs. 104 plus Rs. 75 for shipping. For Prime members, the price of the product is Rs. 204 and shipping is free. So, ultimately Prime members are loosing Rs. 25 for this product. That means Prime members are not getting any additional benifit but actually are paying more for the products !!
              +1 photos
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                S
                Sandesh Bhaisare
                Oct 17, 2020
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                I have not received refund amount of the product that I have returned.
                +1 photos
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                  Anis Noorudheen P
                  Oct 17, 2020
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                  Address: Pookkillath House, karakkad, guruvayoor

                  My account got suspended for no reason .. I was using account for many years and they suspended my account.. I called many times even though iam in uae .. I filled as.many forms on these days that Amazon asked me.to. Fill to retrieve the account but they are not helping..
                  Amazon India customer support has been notified about the posted complaint.
                  Oct 17, 2020
                  Updated by Anis Noorudheen P
                  My email id : [protected]@gmail.com

                  Phone : [protected]

                  Name : Anis Noorudheen p
                  They did the same thing with me too.
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                    Ps Mishra
                    Oct 17, 2020
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                    Address: Flat 6C, Block B, Bhawani Tower, Barowari Tala, Samar pally, kestopur

                    From April 2020 to Oct 2020 from my HDFC card Amazon is charging USD 12.99 every month. I don't have any details
                    Aug 4, 2021
                    Complaint marked as Resolved 
                    Amazon India customer support has been notified about the posted complaint.
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                      Bandi Mutyala Rao Gokavarapu
                      Oct 17, 2020
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                      Address: Amazon

                      Dear sir I will pay the amount at cash at the time of buying after that I will cancell the item but my amount was not credite to my account I will contact the Amazon customer service they will give reference number is.[protected]
                      Amazon India customer support has been notified about the posted complaint.
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                        S
                        Shagun21
                        Oct 17, 2020
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                        Address: Kolkata

                        I have cancelled a product on 6th of October from Amazon and the refund was initiated that time but I haven't received it in my bank account yet..it's been 11 days and there was one more product for which I'm waiting for the refund..total amount is 250 and 270
                        Amazon India customer support has been notified about the posted complaint.
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                          Far123
                          Oct 17, 2020
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                          Name - Farheen Khan
                          Phone no - [protected]
                          Refund Reference no[protected] Bank name - Indian bank
                          Account no - [protected]
                          IFSC code - IDIB000N110

                          I ordered tshirt combo from amazon worth ₹849 on 7th oct 2020 and I returned it on 10th oct 2020 the refund was initiated in my account on 10th oct 2020 and was supposed to the reflected in my account with 3-4 business days it’s been more then that but the amount is not received yet my reference num for the refund is #[protected]
                          +1 photos
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                            Mohan sparrow
                            Oct 17, 2020
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                            Sep 12, 2020 ... I am recharged 75 rupees bsnl plan but money debited and recharged failed ...please give me my money bank ref id :(
                            +1 photos
                            Amazon India customer support has been notified about the posted complaint.
                            Oct 17, 2020
                            Updated by Mohan sparrow
                            Please refund my money

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                              S
                              Sahil Gautam7226
                              Oct 17, 2020
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                              I cancelled my rebook shoes from amazon of Rs1330 and I have not yet received my refund which was expected to be credit on 30/sept/2020 .
                              reference number #703789
                              +1 photos
                              Oct 22, 2020
                              Complaint marked as Resolved 
                              my issue was already resolved
                              Amazon India customer support has been notified about the posted complaint.
                              Oct 17, 2020
                              Updated by Sahil Gautam7226
                              and my bank is STATE BANK OF INDIA
                              I have not received my refund amount which I have returned products before 1 month
                              There are 2 products
                              One is =[protected] amount is 1764
                              Another is=[protected] amount is 1399
                              Plz solved my issue
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                                Abi jamba
                                Oct 16, 2020
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                                Website: Asia - Pacific holdings

                                I ordered book on sept 22 and made a online payment of rs 191.20 but i cannot receive the book till date .The book shows in order list but cannot view the shipping status and i cannot receive the tracking ID and the payment notification but the would deducted from my account .when will i receive the book..pls reply me whether i receive it r not?
                                Amazon India customer support has been notified about the posted complaint.
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                                  Subash28
                                  Oct 16, 2020
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                                  Website: Amazon

                                  I ordered Redmi note 9 prox max mobile in Amazon but order get cancelled and refund initiated by 10 th October, still not received the refund amount. please track and refund the amount Rs. 16999. In my account - A C - [protected]
                                  Name : Sajida K
                                  Ref number :
                                  30005402850282199528899
                                  Please Track and refund at the earliest
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                                    Neelima ganne
                                    Oct 15, 2020
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                                    Address: Raichur

                                    I hav ordered product from Amazon and I hav cancelled that order but I dint still get the refund amount..I just enquired with amazon people they were like they alredy initated refund and they provided refund reference number tooo.. I think the probelm is from bank side... so I request you to look into this issue and give solution for this problem
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                                      Krishnadas053
                                      Oct 15, 2020
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                                      Amazon refund inniate but not credit to my account till now it iniated on 20 sep 2020 but I file charge dispute but denied and never credit to my account till now .it's RRN is[protected]
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                                        Mainak97
                                        Oct 15, 2020
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                                        Address: P-109 Unique Park, Behala, Kolkata-700034

                                        Sir,
                                        I have ordered a Redmi 9 of Rs.9998 from Amazon on the 5th of October which came out to be disputed. We decided to return it.

                                        The order was returned on the 9th of October and they promised to refund the amount in my bank account by the 14th of October. I confirmed with them and their customer service executives that I have a State Bank account debit card linked with Amazon which was used several times for different purchases for which I was expecting the refund amount in that account. They confirmed to me with it as well.

                                        However, when I called them yesterday after not receiving the amount. They started misleading me by saying that there is some UBI account linked with my Amazon account which I was never aware of. I have never used a UBI account in my entire life. The app is not showing me the account number where they transacted the money except for the last three digits as they confirmed are 416. The ISFC code UTBI0AGLE71 is from 'Purba Medinipur' Branch-Argoal but my residence is in Kolkata.

                                        Amazon is not paying me the refund in my account nor they're providing me with the complete account number or any details where they've transacted the money.

                                        I hope that you will understand my concern and do the needful with it as it is a huge amount of money for me and my family in such crucial conditions.

                                        Yours Sincerely,
                                        Mainak Samanta
                                        +4 photos
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