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Amazon India Complaints & Reviews

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Updated: Dec 19, 2025
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Amazon India reviews & complaints page 266

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A
Amer4567
Oct 18, 2020
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Website: Amazon.in

Refund issue with Amazon.in they are only giving time and not giving my money back of my returned product
Order Number:[protected] Invoice Number : IN-3685
Order Date: 14.09.2020
Return date 20.9.2020

And no refund till now 18.10.2020
Amazon India customer support has been notified about the posted complaint.
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    Savita Jadhavar
    Oct 18, 2020
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    They have locked my account reason best known to them. I've been emailing them since 15 days calling them telling them all the information they need but they just ask me to wait 72 hours, 24 hours .. finally is been 15 days so they give me the same reason.

    I don't want the account with them I want my refund which they aren't giving me.

    Ridiculous absolutely rubbish service
    Amazon India customer support has been notified about the posted complaint.
    Please be aware, I got a call from a fraudster saying he's from consumer compaints dept n was asking me my detail
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      P
      Pinaki Mahata Mukherjee
      Oct 18, 2020
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      DATE OF INCIDENT: 17 OCT 2020.
      The amazon cancelled the product without consent. When received an automatic automated call for amazon I requested to attempt delivery. Along with this I contacted the customer care 5 times during the day, every time they assured delivery. Eventually nothing happened and I did not got the product. Meanwhile the price of the product (a laptop) increased by Rs. 10, 000. In this entire episode me as a customer was on loss. Amazon will profit from it by selling it at the increased price to someone else.
      Such thing has happened twice in last 15 days, then it was with mobile. Lets reduce our purchase from them. They can go to any limit for profit even it comes at the loss of customer. Our legal system is weak and they are playing around with that.
      Amazon India customer support has been notified about the posted complaint.
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        I
        Indrajit Kar
        Oct 18, 2020
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        Below pics are taken for the same product at the same time today i.e. 16 Oct 2020, one from a Prime account and one from a general account. The price for general account is Rs. 104 plus Rs. 75 for shipping. For Prime members, the price of the product is Rs. 204 and shipping is free. So, ultimately Prime members are loosing Rs. 25 for this product. That means Prime members are not getting any additional benifit but actually are paying more for the products !!
        +1 photos
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          S
          Sandesh Bhaisare
          Oct 17, 2020
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          I have not received refund amount of the product that I have returned.
          +1 photos
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            A
            Anis Noorudheen P
            Oct 17, 2020
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            Address: Pookkillath House, karakkad, guruvayoor

            My account got suspended for no reason .. I was using account for many years and they suspended my account.. I called many times even though iam in uae .. I filled as.many forms on these days that Amazon asked me.to. Fill to retrieve the account but they are not helping..
            Amazon India customer support has been notified about the posted complaint.
            Oct 17, 2020
            Updated by Anis Noorudheen P
            My email id : [protected]@gmail.com

            Phone : [protected]

            Name : Anis Noorudheen p
            They did the same thing with me too.
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              Ps Mishra
              Oct 17, 2020
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              Resolved

              Address: Flat 6C, Block B, Bhawani Tower, Barowari Tala, Samar pally, kestopur

              From April 2020 to Oct 2020 from my HDFC card Amazon is charging USD 12.99 every month. I don't have any details
              Aug 4, 2021
              Complaint marked as Resolved 
              Amazon India customer support has been notified about the posted complaint.
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                B
                Bandi Mutyala Rao Gokavarapu
                Oct 17, 2020
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                Address: Amazon

                Dear sir I will pay the amount at cash at the time of buying after that I will cancell the item but my amount was not credite to my account I will contact the Amazon customer service they will give reference number is.[protected]
                Amazon India customer support has been notified about the posted complaint.
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                  S
                  Shagun21
                  Oct 17, 2020
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                  Address: Kolkata

                  I have cancelled a product on 6th of October from Amazon and the refund was initiated that time but I haven't received it in my bank account yet..it's been 11 days and there was one more product for which I'm waiting for the refund..total amount is 250 and 270
                  Amazon India customer support has been notified about the posted complaint.
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                    F
                    Far123
                    Oct 17, 2020
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                    Name - Farheen Khan
                    Phone no - [protected]
                    Refund Reference no[protected] Bank name - Indian bank
                    Account no - [protected]
                    IFSC code - IDIB000N110

                    I ordered tshirt combo from amazon worth ₹849 on 7th oct 2020 and I returned it on 10th oct 2020 the refund was initiated in my account on 10th oct 2020 and was supposed to the reflected in my account with 3-4 business days it’s been more then that but the amount is not received yet my reference num for the refund is #[protected]
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                      Mohan sparrow
                      Oct 17, 2020
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                      Sep 12, 2020 ... I am recharged 75 rupees bsnl plan but money debited and recharged failed ...please give me my money bank ref id :(
                      +1 photos
                      Amazon India customer support has been notified about the posted complaint.
                      Oct 17, 2020
                      Updated by Mohan sparrow
                      Please refund my money

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                        S
                        Sahil Gautam7226
                        Oct 17, 2020
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                        Resolved

                        I cancelled my rebook shoes from amazon of Rs1330 and I have not yet received my refund which was expected to be credit on 30/sept/2020 .
                        reference number #703789
                        +1 photos
                        Oct 22, 2020
                        Complaint marked as Resolved 
                        my issue was already resolved
                        Amazon India customer support has been notified about the posted complaint.
                        Oct 17, 2020
                        Updated by Sahil Gautam7226
                        and my bank is STATE BANK OF INDIA
                        I have not received my refund amount which I have returned products before 1 month
                        There are 2 products
                        One is =[protected] amount is 1764
                        Another is=[protected] amount is 1399
                        Plz solved my issue
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                          A
                          Abi jamba
                          Oct 16, 2020
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                          Website: Asia - Pacific holdings

                          I ordered book on sept 22 and made a online payment of rs 191.20 but i cannot receive the book till date .The book shows in order list but cannot view the shipping status and i cannot receive the tracking ID and the payment notification but the would deducted from my account .when will i receive the book..pls reply me whether i receive it r not?
                          Amazon India customer support has been notified about the posted complaint.
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                            S
                            Subash28
                            Oct 16, 2020
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                            Website: Amazon

                            I ordered Redmi note 9 prox max mobile in Amazon but order get cancelled and refund initiated by 10 th October, still not received the refund amount. please track and refund the amount Rs. 16999. In my account - A C - [protected]
                            Name : Sajida K
                            Ref number :
                            30005402850282199528899
                            Please Track and refund at the earliest
                            Amazon India customer support has been notified about the posted complaint.
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                              Neelima ganne
                              Oct 15, 2020
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                              Address: Raichur

                              I hav ordered product from Amazon and I hav cancelled that order but I dint still get the refund amount..I just enquired with amazon people they were like they alredy initated refund and they provided refund reference number tooo.. I think the probelm is from bank side... so I request you to look into this issue and give solution for this problem
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                                Krishnadas053
                                Oct 15, 2020
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                                Amazon refund inniate but not credit to my account till now it iniated on 20 sep 2020 but I file charge dispute but denied and never credit to my account till now .it's RRN is[protected]
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                                  Mainak97
                                  Oct 15, 2020
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                                  Address: P-109 Unique Park, Behala, Kolkata-700034

                                  Sir,
                                  I have ordered a Redmi 9 of Rs.9998 from Amazon on the 5th of October which came out to be disputed. We decided to return it.

                                  The order was returned on the 9th of October and they promised to refund the amount in my bank account by the 14th of October. I confirmed with them and their customer service executives that I have a State Bank account debit card linked with Amazon which was used several times for different purchases for which I was expecting the refund amount in that account. They confirmed to me with it as well.

                                  However, when I called them yesterday after not receiving the amount. They started misleading me by saying that there is some UBI account linked with my Amazon account which I was never aware of. I have never used a UBI account in my entire life. The app is not showing me the account number where they transacted the money except for the last three digits as they confirmed are 416. The ISFC code UTBI0AGLE71 is from 'Purba Medinipur' Branch-Argoal but my residence is in Kolkata.

                                  Amazon is not paying me the refund in my account nor they're providing me with the complete account number or any details where they've transacted the money.

                                  I hope that you will understand my concern and do the needful with it as it is a huge amount of money for me and my family in such crucial conditions.

                                  Yours Sincerely,
                                  Mainak Samanta
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                                    S
                                    sohom88
                                    Oct 15, 2020
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                                    Website: www.amazon.in

                                    I did not get my refund for a returned product from Amazon. They just mailed me that they have completed the refund but still after 16 days it's not added to my added account

                                    they emailed me with this details

                                    Hello,

                                    Your refund for the order[protected] of Rs.1034 has been processed successfully on 10/3/2020. The amount should reflect in your account by 10/9/2020.

                                    The Refund Reference Number for the transaction is[protected].
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                                      J
                                      Jones Jayabalan
                                      from Chennai, Tamil Nadu
                                      Oct 15, 2020
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                                      Stray dogs in Advent mission nagar, Perumbakkam, Chennai- 600100. Dirtying the place and creating a hige menace.
                                      Amazon India customer support has been notified about the posted complaint.
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                                        Ankita Lohia
                                        Oct 15, 2020
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                                        Today from my icici bank account 999/- rupees were deducted. I haven’t made any payments and I’m not an amazon prime member.
                                        Kindly resolve this issue.
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