I ordered a book named "Birth of Non-Congressism: Opposition Politics,[protected]" from amazon.com. The retailer is MK books India, the order was made on 20th june 2020 and I did not get it by the expected date which was given to be 6th july 2020. So i made a request for repayment on 18th july where I was assured the refund will be done in 3-4 working days but I did not receive it. Then I again requested the refund on 4th August where I was promised that the refund would be made in 24-48 working hours but still no avail. On 16th august I called them again and they told me to check with my bank and I did check with my bank and bank manager both. They said that they have not received any amount of 1270 rs(cost of the book), I checked in my passbook, I did not get a refund. Fast forward, today is 10th october and I have called amazon today as well but these customer care guys give the same reply that I should wait for 24-48 hours. I have lost all hope of getting my money. Please help asap. I will provide you with whatever proof you need.
Amazon India customer support has been notified about the posted complaint.
Thank you for sharing your concern with us and we regret the inconvenience caused to you.
We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.
- Your registered phone number on OLX
- Transaction receipt if any, in context to advance payment.
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This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.
Kindly call us on our hotline number[protected]:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.
Awaiting reply from you!