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Amazon India Complaints & Reviews

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Updated: Dec 19, 2025
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Amazon India reviews & complaints page 266

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S
sohom88
Oct 15, 2020
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Website: www.amazon.in

I did not get my refund for a returned product from Amazon. They just mailed me that they have completed the refund but still after 16 days it's not added to my added account

they emailed me with this details

Hello,

Your refund for the order[protected] of Rs.1034 has been processed successfully on 10/3/2020. The amount should reflect in your account by 10/9/2020.

The Refund Reference Number for the transaction is[protected].
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    J
    Jones Jayabalan
    from Chennai, Tamil Nadu
    Oct 15, 2020
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    Stray dogs in Advent mission nagar, Perumbakkam, Chennai- 600100. Dirtying the place and creating a hige menace.
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      A
      Ankita Lohia
      Oct 15, 2020
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      Today from my icici bank account 999/- rupees were deducted. I haven’t made any payments and I’m not an amazon prime member.
      Kindly resolve this issue.
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        B
        Barnishmita Barman
        Oct 14, 2020
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        Automatically debited amount of rupees from my Bank account.

        Address: Amazon india pvt ltd.
        Website: Www.amazon.com

        I would like to state that, Amazon has debited an amount of Rs 999/-from my ICICI bank amount with out any prior notice or relevant reason.
        Hence I need a clear information as to why this huge amount has been deducted even When I didnot purchase anything. kindly resolve this issue

        Regards:
        Dinesh Borah
        [protected]...
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        D
        Dr Raj Kishore Singh
        Oct 14, 2020
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        Website: www.amazon.in

        Date ofpurchase: 23/06/2020

        Description of incident:- Purchased LenevoThinkBook 14 IML model 20RV00DJIH with Microsoft office home & student 2019 lifetime edition but Seller delivered Lenevo ThinkBook 14 IML model 20RV00DDIH without Microsoft office home & student 2019 lifetime edition.

        Desirable resolution :- Give correct model as per mentioned details of laptop with MS Office 2019 Home & Stodent lifetime edition
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          R
          Rithish aniruth
          Oct 14, 2020
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          Resolved

          They detect my money in amazon pay but not refunded to my bank this issue are going for two months...
          +1 photos
          Mar 24, 2021
          Complaint marked as Resolved 
          Amazon India customer support has been notified about the posted complaint.
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            S
            Sreedharan Nibu
            from Powai, Maharashtra
            Oct 14, 2020
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            Address: Amazone india

            Sir
            my refund not give by Amazon, i bought a bicycle repair tool from amazon my order date is 07/09/2020, my order number is[protected] rupees =397 company FASTPED1/2 UNISEX*ll in 1 bicycle repair tool.my bank account mumber is [protected] and IFSC CODE IS IDIB000K121, IT IS SAVING BANK ACCOUNT. my Amazon refund number is 266970
            please give me apostive repaly in this redard. Name NIBU
            NIBU S
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              S
              swathi sanjeev
              Oct 14, 2020
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              Amazon has been unauthorizedly deducting rs.199 money from my HDFC credit card every month from August 2020-Oct 2020. The source is AMAZON 1258399. Please help
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                P
                Prajiv
                Oct 14, 2020
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                My refund of product from Amazon which was not reached at me is not added to my account.
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                  P
                  Prajiv
                  Oct 14, 2020
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                  I did not get the refund of 2 products in my account from Amazon.They just mailed me that they have processed refund but still after 1 month it's not added to my account.
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                    G
                    G S Dhal
                    Oct 14, 2020
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                    Website: Amazon India

                    I have brought Mobile Redmi Note 9 only because of in Amazon said in advertising "Made in India ". But received "made in China " mobile . Amazon cheat for to increase sale.
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                      R
                      rathishsr
                      from Thiruvananthapuram, Kerala
                      Oct 13, 2020
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                      Resolved

                      Website: www.amazon.in/, www.excitinglives.com, www.dtdc.in

                      My name is Rathish, I live in Minjur - 601203, Tiruvallur district, Tamilnadu. Contact - [protected]

                      I have ordered a product(Ceramic Mug) online from Amazon(https://www.amazon.in/) from a seller called Exciting lives(https://www.excitinglives.com) on 6/10/2020(6th October 2020) for Rs.325.

                      They seem to have sent the product via DTDC courier(https://www.dtdc.in). The product was not delivered to me from the courier till now. No call has been made to me from any of the couriers. But, both the DTDC courier and the Amazon website updated the status as "the product is delivered".

                      When I call the amazon customer service, they do not follow up with the dtdc courier directly. I can't make calls to DTDC courier also. They forward me the mail saying that the product is delivered.

                      I made online payment for this. When I request Amazon to at least refund me the amount immediately, they are not doing that.
                      +5 photos
                      Oct 15, 2020
                      Complaint marked as Resolved 
                      The DTDC courier guy did not directly call me. Instead he delivered to the DTDC courier office which was an unknown location to me. He never informed me that it was delivered to the Courier office and never even tried contacting me to intimate it's in the office. Today morning, the supervisor from DTDC called me and informed that the product was delivered to the Courier office. I went and collected it
                      Amazon India customer support has been notified about the posted complaint.
                      Oct 15, 2020
                      Updated by rathishsr
                      Hi, No action has been taken from Amazon or DTDC courier side till now. Please help.

                      Thanks
                      Oct 15, 2020
                      Updated by rathishsr
                      The DTDC courier called me back and delivered the product to me. Thanks
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                        Ankit@sharma
                        Oct 13, 2020
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                        Address: G1 Block Vatika green city, Dimna Road mango jamshedpur831018

                        I have ordered redmi note 9 of Rs. 7899 n than after i have cancelled the order... The amount that i have paid not transferred to my account.. The amzon online shopping says that the already refund to my bank account the said amount ..with the Ref number as FQZWUH0000KFO5SRQ9.they told to contact bank. I contacted bank but they yet not received nothing.. So please do the needful
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                          R
                          Rsji
                          Oct 13, 2020
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                          Amazon refund amount not get on my bank account iob
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                            R
                            Rsji
                            Oct 13, 2020
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                            I returned a product to amazon on 28th September, the refund amount i applyed to deposit on my bank iob account but till now i didnt get my money on my iob bank account
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                              P
                              Patel Adarsh
                              from Jamshedpur, Jharkhand
                              Oct 13, 2020
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                              I had ordered from amazon on 7th of Aug 2020 and paid cash ₹2999 to amazon. Due to some reason I returned the item . They initiated the refund on 1st Sep 2020 but today is 13th oct 2020 I didn't get the refund till now. The order id :[protected]. I called many times to amazon customer care but I didn't get my refund. They simply mail me the reference number all the time.
                              Same issue is with one more order that order id is[protected].
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                                A
                                Ashwani Kesharwani
                                Oct 12, 2020
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                                Address: indore

                                ALERT:Rs.999.00 spent via CREDIT Card xx2699 at AMAZON1258399 on[protected]:21:23:23 without PIN/OTP.Not you?Call [protected].
                                Amazon India customer support has been notified about the posted complaint.
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                                  S
                                  Sarthak Narendra Modh
                                  Oct 12, 2020
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                                  Hello
                                  I received this message tonight:

                                  Txn of Rs.199.00 made on Kotak Debit card X6433 on[protected] at AMAZON STANDING INSTRU. This transaction is processed without One Time Password, as per your instructions and confirmation to the merchant.

                                  I did not subscribe anything on Amazon. My account was debited with the money.
                                  Please help to resolve the issue.
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                                    Sahil Agrahari
                                    Oct 12, 2020
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                                    Address: Vasai virar

                                    Amazon seller have took the order and he sent me the product falsely unauthorised way and I took the order as it was having amazon packaging and then as the product was cheap roadside material I tried returning it the seller accepted the return for the same and the amazon website applied my return the next day amazon sent me mail and message for the the same return which I gave them now the seller didn’t updated the amazon that he have delivered the product so amazon refuses to pay because the seller have not delivered and return also taken by the amazon and the amazon guy don’t even talk about the refund they have a proper reason for non delivery we can’t refund your amount
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                                      amanraghavAA
                                      Oct 12, 2020
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                                      Address: Dc 85 Avantika ghaziabad uttar pradesh

                                      My name is Aman Raghav and i ordered a product of rs 599 and other product of 189 in Amazon on october 3 and 28 september and after 3 october I returned these order due to personal reason. And on (Date 4 th october which refund initiated)
                                      Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number 30005102720272101345031
                                      and told me to fill charge dispute form but Indian Bank doesn't have such policy. So
                                      please kindly respond to this complaint it's very urgent
                                      mandatory you can enter it if you want better chances of recovery}
                                      Thanks you sir
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