Amazon India Complaints & Reviews

Consumers needs to be made aware about dangers of buying from online platforms like Amazon as they are encouraging fake and fraud sellers to sell fake items or even no item after consumer pay and order those items on amazon platform. Also, as an added encouragement to such sellers and to suppress the voice of affected customers and to target more innocent buyers, amazon is adopting the strategy to suppress affected consumers feedback on the products and sellers due to which the consumer was robbed of his money and time. This thing happened to me multiple time while purchasing from amazon platform and the amazon admins were quick to suppress my concerns and a warning sign for fellow customers to beware of such products and sellers, so as to aid those guilty sellers and bad product.
1) PRODUCT: Lupen flower seeds, order date: 30 sept 2020, order:[protected], Rs 115 . Seller sent common lettuce seeds instead of costly lupen flower seeds ordered and purchased . Concern raised and feedback was suppressed by amazon admins for the reasons they can only understand.
2) redgear pro wireless game pad, ordered on: 23 july2020, order:[protected], rs 1199, purchased on special offer days on amazon, seller: mundrika ray . This product never reached me and the seller provided fake courier details and when all this was pointed out to amazon customer care, they tried to hush hush the matter and delayed the refund for too much long . When feedback was submitted for the said concerns, it was hurriedly suppressed and deleted by amazon and no reason given by shameless amazon.

There are other such instances too with my purchases from amazon but amazon, instead of tackling the issue and aiding the affected consumer, who provides their bread and butter, resort to autocratic ruler type suppressing of views and thus encouraging frauds to customers and this should be stopped, ASAP.
2)

Against ordered phone, I was delivered a cheaper version phone. Box was opened in front of Amazon Delivery Agent (PIN 2529) who also saw it was a different phone, but he declined to take it back. He also took away my exchanged phone Redmi 4 in spite of my resisting. The supplied product is a RS. 4000 cheaper than what was ordered on supplied by Darshita Electronics @ Amazon.

- PKG Dasani

My name is Kevin Jeffrey and I had ordered Bosch 8 Kg Fully Automatic Front Load Washing Machine (WAT2846SIN, Silver) from amazon.in for RS.37170 and RS.100 (for exchange of old machine) from my Indian bank debit card on 21st September 2020, however unfortunately I didn't receive the washing machine due to issues with amazon seller. Hence Contacted amazon on 22nd September 2020, and they wanted me to wait for 5 business days while they get back to the seller to get the status of the order, however I didn't want to wait and contacted Amazon on 24th September 2020 and escalated for a cancellation and on 25th September 2020 I received message on phone that the order has been cancelled, and also received an email that my refund was initiated successfully to the same debit card account on 24th September 2020, after waiting for 5 business days as per email I did not receive the money, but on 2nd October 2020 I received an email saying that Rs. 37170 + Rs 100 has already been successfully credited to my account with a Refund reference number 30005402690253185193521and to raise dispute to the bank if the money is not credited, but I didn't get the money and Indian Bank doesn't have such policy and upon contacting them they told they cant track the money with the given reference number. So Please kindly respond to this complaint it's very urgent. My Indian bank card number I purchased with ends with **** **** **** 1835, and the Account name is Anita F (Mothers account).
Thank you awaiting your speedy response.

The product was purchased from here:
https://www.amazon.in/gp/product/B07P465KCY/ref=ppx_yo_dt_b_asin_title_o01?ie=UT...⇄

Cost was Rs.370170 and Rs.100 at the time of purchase including exchange offer.

I have also attached the screen shots of the messages and emails I had received form amazon.

We ordered watch before 2 days and shows delivered 2nd octomber but we does not got this product solve our problem early as possible ..

Money has been deducted

Hi am nagaveni and my sister Ashika both also payed amount For job in amazon india pvt ltd 40 day's vowar but we dine get job joining latter pls refound me amount totally 7000rupes please help me

Respected Sir,
The Amount Rs-4560 Was Devited From My Uco Bank Account No-[protected] And IFSC Code-UCBA0001479 on Date 18.09.2020 For The Purpose Of SSD Product Buying The Mode Of Payment Used Was Devit Card.
After Cancellation Of SSD Product On Date 21.09.2020
The Refund Transaction Deatils As Provided By Amazon Are Given Below.
Refund Amount-4560
Refund Reference No-30005402650262133929785
Amazone Order No[protected]
The Refund Amount Is Not Yet Credited To My Bank Account, Kindly Do This Needful.
Your's Sincerely
Lakshminarayan Singh

Txn of INR 999.19 done on Acct XX585 on 01-Oct-20.Info: VSI*Amazon. This transaction was done without my knowledge.
In my family there are three accounts having no Amazon Prime Video subscription. Even though above transaction was dobe.
1. [protected]/drmahadeo.[protected]@gmail.con
2. [protected]/[protected]@gmail.com
3. [protected]/[censored][protected]@gmail.com.
It's my request to cancel the subscription of Amazon Prime from all three accounts, if it is active and refund the amount to my bank account. Please, do not deduct the subscription amount in future.
Thanks

Hello, My name is Sumedh Patil,
I was doing one recharge using Amazon Pay but its by mistakely done to some wrong number. I called to amazon but they saying to contact operator and when called to operator they saying to call to amazon

Order Placed: 2 October 2020
Amazon.in order number:[protected]
Operator ref no :[protected]

Hi Team,

Have purchased Ptron wireless bluetooth from Amazon on 20th Sep 20 but due to poor quality of the product had return ion the same day and as per amazon mesage they have refinded this amount of 899 on 23 Sep 20. however, this amout is yet not credidted back in my account number of indian bank [protected]. request you check the same and help me with credit.

Amazon Order No.[protected]
Amazon supplied a faulty Samsung M21 Mobile handset to me on 30.09.2020 after receiving full payment of Rs.13, 999/- in advance. Now the Amazon is playing fraudulent practice saying that it will be replaced only after a week long waited inspection, and will be replaced only if found defective by their agency.
To add to that fraudulent practice, Amazon has not given the option of refund also.
The fault is that the brand new mobile gets heated up once it was started for the first time o[censored]npacking.
Since, I have not paid for the faulty mobile, I am hereby requesting to refund me the amount paid with interest for the delay.
Bhumika RaviPrakash

I haven't receive a refund of rs 679 by amazon yet but they assured that it has been issued to my Allahbad bank account. And the bank denies it. Need immediate help. Resolve my problem as soon as possible.

GD afternoon sir. Amazon India refund 899 on June 29. But still amt is not credited in my account.pls check and process my amt.

Oder nober[protected]
deliver 21/9/20
product name kenda tyre
mrp 3099

My name is Pratik Khairnar and I had ordered hp laptop of Rs.44999 (HP 15s eq0024au ) in Amazon on 15 September 2020 and after (23 September ) I returned this order due to Defective yellow screen. And on Sep 24 Amazon initiated refund the amount to my card but I still didn't get the money. Amazon sent this reference number
(74332740268026785530590) and told me to fill charge dispute form
So please kindly respond to this complaint it's very urgent. My card number is ****9580
Thanks you sir

Sir
mera bank of india me ac hai maine 26 august ko 8.21pm ko amazone upi se 1000rs jio pos me balance liya tha lekin balance deduct ho gaya lekin jio pos lite me entry nhi dikha raha aur balance nhi aaya same aisa hi 12 sep ko 6.08 pm ko 1000 balance liya aur jio los lite me entry nhi dikha raha aur balance nhi dikha raha
bank of india se bhi koi info nhi mili jisse mein claim kar saku aur amazon upi se bhi nhi, na hi jio company se paise refund ki jaankari mil rahi hai.
27 sep ko 3000rs ka transaction kiya hai amazone upi se aur failed ho gaya lekin abhi tak refund nhi huwa
plz sir meri help karo

Hello, it has been more than 7 days now that I have initiated a return and refund for a product purchased from amazon. Even though courier agent picked up the product I have no update on the refund, more over the return tracking is not updated. What a bad service is this, when am I going to get the refund

I am extremeley disheartened with experience of buying and cancelling of lg 43 inches tv in amazon. I purcased tv vide order #[protected] on sept 16th 2020 under exchange policy. Amazon has changed exchange policy before the delivery on aug 23rd and subsequently the order was cancelled on sept 23rd 2020. As per amazon policy the refund of my money would be done on or before sept 29th 2020 however i have not recieved my money and amazon team is giving excuse of delaying another 7 -10 days. I have all the proofs of refund date comittment from amazon. My credit card is due in oct 1st week and i will be charged in my credit card. Amazon has really failed to live to the expectations. I need refund of my money with transaction reference number

I ordered 4 products from amazon for 3500. But it has been deducted twice from my account.. I asked customer care and they told they have not received any payment from their side. So they asked me to contact the bank for refund.. Also i have cancelled my order. So kindly refund mu amount.
I have enclosed the chat with amazon customer service.

My account got debited with rs.999.23 without any prior warning.
This was debited by "vsi/amazonprim/[protected]/[protected]"