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Amazon India Complaints & Reviews

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Updated: Feb 18, 2026
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Amazon India reviews & complaints page 270

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M
Mohan sparrow
Oct 17, 2020
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Sep 12, 2020 ... I am recharged 75 rupees bsnl plan but money debited and recharged failed ...please give me my money bank ref id :(
Amazon India customer support has been notified about the posted complaint.
Oct 17, 2020
Updated by Mohan sparrow
Please refund my money

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    Sahil Gautam7226
    Oct 17, 2020
    Resolved
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    Resolved

    I cancelled my rebook shoes from amazon of Rs1330 and I have not yet received my refund which was expected to be credit on 30/sept/2020 .
    reference number #703789
    Oct 22, 2020
    Complaint marked as Resolved 
    my issue was already resolved
    Amazon India customer support has been notified about the posted complaint.
    Oct 17, 2020
    Updated by Sahil Gautam7226
    and my bank is STATE BANK OF INDIA
    I have not received my refund amount which I have returned products before 1 month
    There are 2 products
    One is =[protected] amount is 1764
    Another is=[protected] amount is 1399
    Plz solved my issue
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      Abi jamba
      Oct 16, 2020
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      Website: Asia - Pacific holdings

      I ordered book on sept 22 and made a online payment of rs 191.20 but i cannot receive the book till date .The book shows in order list but cannot view the shipping status and i cannot receive the tracking ID and the payment notification but the would deducted from my account .when will i receive the book..pls reply me whether i receive it r not?
      Amazon India customer support has been notified about the posted complaint.
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        S
        Subash28
        Oct 16, 2020
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        Website: Amazon

        I ordered Redmi note 9 prox max mobile in Amazon but order get cancelled and refund initiated by 10 th October, still not received the refund amount. please track and refund the amount Rs. 16999. In my account - A C - [protected]
        Name : Sajida K
        Ref number :
        30005402850282199528899
        Please Track and refund at the earliest
        Amazon India customer support has been notified about the posted complaint.
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          Neelima ganne
          Oct 15, 2020
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          Address: Raichur

          I hav ordered product from Amazon and I hav cancelled that order but I dint still get the refund amount..I just enquired with amazon people they were like they alredy initated refund and they provided refund reference number tooo.. I think the probelm is from bank side... so I request you to look into this issue and give solution for this problem
          Amazon India customer support has been notified about the posted complaint.
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            K
            Krishnadas053
            Oct 15, 2020
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            Amazon refund inniate but not credit to my account till now it iniated on 20 sep 2020 but I file charge dispute but denied and never credit to my account till now .it's RRN is[protected]
            Amazon India customer support has been notified about the posted complaint.
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              M
              Mainak97
              Oct 15, 2020
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              Address: P-109 Unique Park, Behala, Kolkata-700034

              Sir,
              I have ordered a Redmi 9 of Rs.9998 from Amazon on the 5th of October which came out to be disputed. We decided to return it.

              The order was returned on the 9th of October and they promised to refund the amount in my bank account by the 14th of October. I confirmed with them and their customer service executives that I have a State Bank account debit card linked with Amazon which was used several times for different purchases for which I was expecting the refund amount in that account. They confirmed to me with it as well.

              However, when I called them yesterday after not receiving the amount. They started misleading me by saying that there is some UBI account linked with my Amazon account which I was never aware of. I have never used a UBI account in my entire life. The app is not showing me the account number where they transacted the money except for the last three digits as they confirmed are 416. The ISFC code UTBI0AGLE71 is from 'Purba Medinipur' Branch-Argoal but my residence is in Kolkata.

              Amazon is not paying me the refund in my account nor they're providing me with the complete account number or any details where they've transacted the money.

              I hope that you will understand my concern and do the needful with it as it is a huge amount of money for me and my family in such crucial conditions.

              Yours Sincerely,
              Mainak Samanta
              Amazon India customer support has been notified about the posted complaint.
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                S
                sohom88
                Oct 15, 2020
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                Website: www.amazon.in

                I did not get my refund for a returned product from Amazon. They just mailed me that they have completed the refund but still after 16 days it's not added to my added account

                they emailed me with this details

                Hello,

                Your refund for the order[protected] of Rs.1034 has been processed successfully on 10/3/2020. The amount should reflect in your account by 10/9/2020.

                The Refund Reference Number for the transaction is[protected].
                Amazon India customer support has been notified about the posted complaint.
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                  J
                  Jones Jayabalan
                  from Chennai, Tamil Nadu
                  Oct 15, 2020
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                  Stray dogs in Advent mission nagar, Perumbakkam, Chennai- 600100. Dirtying the place and creating a hige menace.
                  Amazon India customer support has been notified about the posted complaint.
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                    Ankita Lohia
                    Oct 15, 2020
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                    Today from my icici bank account 999/- rupees were deducted. I haven’t made any payments and I’m not an amazon prime member.
                    Kindly resolve this issue.
                    Amazon India customer support has been notified about the posted complaint.
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                      Barnishmita Barman
                      Oct 14, 2020
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                      Automatically debited amount of rupees from my Bank account.

                      Address: Amazon india pvt ltd.
                      Website: Www.amazon.com

                      I would like to state that, Amazon has debited an amount of Rs 999/-from my ICICI bank amount with out any prior notice or relevant reason.
                      Hence I need a clear information as to why this huge amount has been deducted even When I didnot purchase anything. kindly resolve this issue

                      Regards:
                      Dinesh Borah
                      [protected]...
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                      Dr Raj Kishore Singh
                      Oct 14, 2020
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                      Website: www.amazon.in

                      Date ofpurchase: 23/06/2020

                      Description of incident:- Purchased LenevoThinkBook 14 IML model 20RV00DJIH with Microsoft office home & student 2019 lifetime edition but Seller delivered Lenevo ThinkBook 14 IML model 20RV00DDIH without Microsoft office home & student 2019 lifetime edition.

                      Desirable resolution :- Give correct model as per mentioned details of laptop with MS Office 2019 Home & Stodent lifetime edition
                      Amazon India customer support has been notified about the posted complaint.
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                        R
                        Rithish aniruth
                        Oct 14, 2020
                        Resolved
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                        Resolved

                        They detect my money in amazon pay but not refunded to my bank this issue are going for two months...
                        Mar 24, 2021
                        Complaint marked as Resolved 
                        Amazon India customer support has been notified about the posted complaint.
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                          Sreedharan Nibu
                          from Powai, Maharashtra
                          Oct 14, 2020
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                          Address: Amazone india

                          Sir
                          my refund not give by Amazon, i bought a bicycle repair tool from amazon my order date is 07/09/2020, my order number is[protected] rupees =397 company FASTPED1/2 UNISEX*ll in 1 bicycle repair tool.my bank account mumber is [protected] and IFSC CODE IS IDIB000K121, IT IS SAVING BANK ACCOUNT. my Amazon refund number is 266970
                          please give me apostive repaly in this redard. Name NIBU
                          NIBU S
                          Amazon India customer support has been notified about the posted complaint.
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                            swathi sanjeev
                            Oct 14, 2020
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                            Amazon has been unauthorizedly deducting rs.199 money from my HDFC credit card every month from August 2020-Oct 2020. The source is AMAZON 1258399. Please help
                            Amazon India customer support has been notified about the posted complaint.
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                              Prajiv
                              Oct 14, 2020
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                              My refund of product from Amazon which was not reached at me is not added to my account.
                              Amazon India customer support has been notified about the posted complaint.
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                                Prajiv
                                Oct 14, 2020
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                                I did not get the refund of 2 products in my account from Amazon.They just mailed me that they have processed refund but still after 1 month it's not added to my account.
                                Amazon India customer support has been notified about the posted complaint.
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                                  G S Dhal
                                  Oct 14, 2020
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                                  Website: Amazon India

                                  I have brought Mobile Redmi Note 9 only because of in Amazon said in advertising "Made in India ". But received "made in China " mobile . Amazon cheat for to increase sale.
                                  Amazon India customer support has been notified about the posted complaint.
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                                    rathishsr
                                    from Thiruvananthapuram, Kerala
                                    Oct 13, 2020
                                    Resolved
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                                    Resolved

                                    Website: www.amazon.in/, www.excitinglives.com, www.dtdc.in

                                    My name is Rathish, I live in Minjur - 601203, Tiruvallur district, Tamilnadu. Contact - [protected]

                                    I have ordered a product(Ceramic Mug) online from Amazon(https://www.amazon.in/) from a seller called Exciting lives(https://www.excitinglives.com) on 6/10/2020(6th October 2020) for Rs.325.

                                    They seem to have sent the product via DTDC courier(https://www.dtdc.in). The product was not delivered to me from the courier till now. No call has been made to me from any of the couriers. But, both the DTDC courier and the Amazon website updated the status as "the product is delivered".

                                    When I call the amazon customer service, they do not follow up with the dtdc courier directly. I can't make calls to DTDC courier also. They forward me the mail saying that the product is delivered.

                                    I made online payment for this. When I request Amazon to at least refund me the amount immediately, they are not doing that.
                                    Oct 15, 2020
                                    Complaint marked as Resolved 
                                    The DTDC courier guy did not directly call me. Instead he delivered to the DTDC courier office which was an unknown location to me. He never informed me that it was delivered to the Courier office and never even tried contacting me to intimate it's in the office. Today morning, the supervisor from DTDC called me and informed that the product was delivered to the Courier office. I went and collected it
                                    Amazon India customer support has been notified about the posted complaint.
                                    Oct 15, 2020
                                    Updated by rathishsr
                                    Hi, No action has been taken from Amazon or DTDC courier side till now. Please help.

                                    Thanks
                                    Oct 15, 2020
                                    Updated by rathishsr
                                    The DTDC courier called me back and delivered the product to me. Thanks
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                                      Ankit@sharma
                                      Oct 13, 2020
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                                      Address: G1 Block Vatika green city, Dimna Road mango jamshedpur831018

                                      I have ordered redmi note 9 of Rs. 7899 n than after i have cancelled the order... The amount that i have paid not transferred to my account.. The amzon online shopping says that the already refund to my bank account the said amount ..with the Ref number as FQZWUH0000KFO5SRQ9.they told to contact bank. I contacted bank but they yet not received nothing.. So please do the needful
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