Amazon India Complaints & Reviews

I've order lenevo laptop online from amazon. That laptop performance was worst, so asked for return. They accepted my return order and picked up product on 10 sept 2020. But still they are not providing return today date is 22 sept 2020. Please help me with my refund amount as it's huge 35, 000 rs. It's online fraud. I request kindly take immediate action. Below is my order id;

Order #[protected]

An amount of inr 999 has been deducted from my account.
The email says:
A purchase of inr 999.00 has been made using your debit card linked to icici bank account xxxxx on 22-sep-20. Info: vsi*amazon stan.

I did not made this transaction. Also, i did not made any subscription or request for auto debit on amazon.

Furthermore, i did not receive any otp for this transaction.

I have seen many such similar complaints on this complaints forum about such transactions happening from vsi*amazon stan.

This is really disgusting. Please look into this asap and initiate refund for this amount of inr 999 to my account.

I bought a chair and its wheel broke in less than a month... The return window was closed but after several tries i managed to get an agent who said she will return it... As it has a 12 month warranty which i paid for. She accepted the request but i told her i will wrap it securely but not in original packaging as i don’t have it... The photos from your site attached below also said if possible in original... Which i told her i don’t have... She was ok about it and said pack it in your packing... I closed the call and gave her 5 stars and after that the nightmare started... The agent who came (Without a mask in covid times) refused to take the package as it was not original packing and after that two - three agents i called refused to understand my issue simply quoting policy etc... Infact one of them even argued with me saying how can i guarantee i will get covid if i keep packing and agent doesn’t wear mask... Eventually i told the agent i will throw the chair in garbage which he said ok too and i will donate the 3000* rupees to amazon employees salary and add to jeff bezos billions... He really needs this petty amount to add to his billions 😂 so keep it but my advise to everyone to never buy a product more than 500-1000 from amazon (This has happened before but i haven’t bothered... To follow up) so amazon thinks it’s ok to continue cheating customers... This is criminal service obviously promoted by management like jeff to make him and his company richer by cheating poor people

I have purchased wall mirror of amount 4885 from amazon (999 store). The mirror has been delivered damaged. I raised a return on the day of delivery itself 19.9.2020). Since then courier company is refusing to pick the item and return is being rescheduled.

I have been shopping from amazon since last 6 years. But such issues are very frustrating.

Please arrange for pickup by tomorrow and issue my refund.

I bought a product from amazon on 14th sept, delivery 19th sept (Wzatco projector rs-19900) but they shipped cheap and wrong product (Unic projector around rs[protected]. I called the 19th sept to customer support and put the return and refund request, and they gave the pick up date to the 22th sept. But amazon pickup boy refused to take a return.
I total lost my money. Please help me..
My order no[protected]

Hello sir mera naam masood ahmed hai mera refund amazon ke dwara kiya gaya tha amount 439 rupaye jiski date 09/09/2020 bank reference number and transaction number[protected]

We purchased the desktop from amazon india. Within few months we noticed that the product is faulty and not working. Though the product warranty is for three years, we approached immediately amazon and raised complaints on the same. Since 2017, the case was dragged and finally it was agreed by amazon to refund our money by beginning of 2020. Even they did refund to the amazon pay. Unfortunately that credit card was absolute and amazon team asked us to update with current bank details to make our refund once again. Our amazon order refer no:[protected]

As promised by amazon the refund is not done as of today, the reason
Behind was only known to amazon team. We spent enough time with amazon customer-care to explain the situations and the issues which have not been addressed by the amazon team (Backend).
While we communicate this with appropriate data, which is requested by amazon as and when asked during our conversation by customer serve. All our effort been put into vain after time and again requested for the refund to our amazon pay (Refund to bank a/c)
We couldn't see any seriousness in our case by any of amazon team, which is seen in the attached snapshot
(Amazon pay) as evidence. Also we had given as an attachment of our recent conversations for amazon to understanding.

With a lot of pain and heavy heart we are sending this mail to you, believing that we get justification by refunding our amount : rs.23992/-
Attachment reference:
1. Amazon pay (Screenshot_20200612_180656. Jpg)
2. Email conversion with amazon team on refunding (Date-wise attached)

My name is sourav saha and I had ordered earphone of rs. 1999 (Oppo enco m31 green) in amazon on 28 july 2020 via upi and on 1 sept 2020 I returned this order due to personal reason. And on 2nd sept 2020 amazon initiated the amount to my account but i still didn't get the money. Amazon sent this reference number - [protected] (Since the payments was on upi, payments and refund/reversal of that payment reference number is same) and told me to fill charge dispute form but indian bank doesn't have such policy. So please kindly respond to this complaint it's very urgent. My bank name is tripura gramin bank and the vpa used for the payment is [protected]@apl.

Actually mujhe amazon k side se koi refund nahi aya hai eo kh rha hai ki mujhe unhone refund kiya h but mere account m koi balance credit ni hua hai so

Dear Sir,

My name is Sourav Mukherjee, registered Amazon email is "sourav.[protected]@gmail.com" & Mobile No. is [protected]. On last Saturday 19th September 2020 I tried to pay one upi money transfer Rs 500/- to Mr. Kundan dey but money deducted from my bank account & customer (Mr. Kundan Dey) not got any amount. After sometimes My Amazon pay Account shown upi transaction failed. Till now Rs. 500/- not reflected to my Bank Account.

Several times I Contacted with Amazon India customer care, representatives told same language "you will definetely get you money" but not received till now.

Please solve the issue urgently.

I booked on line mobile set through debit card rs. 19499 amazon but i cancelled booking some reasons date 11.09.2020 the amount deduct my account.
The amazon co. Say refund rs. 19499/- credit your account dt[protected] refund for amazon.in order[protected] dt[protected] but not receive above amount in my account.

Sir/madam, i am very pleased with amazon for its product and services therefore i ordered a product
With order no as order date 07-sep-2020

Order no:

[protected]

Total cost amount: rs 7, 299.00

Which was due to be delivered between 14 to 18 september but till today no messages or calls have been recieved as of now.
I cannot raise a complain in company website because the customer service there hasn't been very helpful in attending my query.
Please help me with my issue i would be forever in your debt.
Thank you
My contact details are as
Imchen. [protected]@gmail.com

Respected sir
Few days before i got the below mentioned mail from amzon ([protected]@amazonrecruitent.com). Due to my unemployement problem i believed this mail. They asked money for uniform and medical insurance and salary account opening. I make all the payments totally 16200 rupees. After that they again ask 15000 for one courier that contain my uniform and joing letter. I am very disappointed sir. I am from very poor family. I paid the above mentioned amount borrowing from neighbour friend. Due to this problem my family members very stressed sir. Please take action sir. Pleaseee

My name: s. Venkatesh
Address : 13 kumaran nagar, tirupadiripuliyur, cuddalore-607002, tamilnadu, india
Cell : [protected]
Pdf password : ocr6778

Rs 199 deducted vsi/amazon stan debit, i have not added any standing instruction on my existing card neither on my amazon profile, still this amout is deducted.

I have not ordered anything from amazon from last many months.
I want the 199 rs to be refunded and want to know reason for this fraud.

Refund ref no 1CW7MJL60000K19YUPIT not show in my account

In amazon website there is option of return tv within 10 days with unbox condition. But amazon agents straight refuse to return tv even it box pack.

Amazon service is worst. They return small amount of product but they dont return big amount of product like tv. And their call center agents need manners to talk.

Please solve following safe t claims, its been pending since long time.

Safe-t claim id:[protected]
Safe-t claim id:[protected]
Safe-t claim id:[protected]
Safe-t claim id:[protected]
Safe-t claim id:[protected]
Safe-t claim id:[protected]
Safe-t claim id:[protected]
Safe-t claim id:[protected]
Safe-t claim id:[protected]
Safe-t claim id:[protected]
Safe-t claim id:[protected]
Safe-t claim id:[protected]
Safe-t claim id:[protected]
Safe-t claim id:[protected]

My account no-[protected], kashipur samastipur branch, i had made a payment of rs 603 on date[protected], for amazon due to some issue i had return product, amount of 603 had been initiated by amazon on[protected], reference no - provide by amazon is, 74332740235023434644542, i didn't receive amount yet pls process my refund, regards shilpi jha

I booked a mobile phone from Amazon India on 10 sep 2020 with order id[protected] and delivery on 11 sep 2020 seller paste a duplicate label for price 2340/ &sell on price 2335/ when this mobile price in the market is approax 2200/ he take exta abot 135/ by fraudness

We ordered cosmic byte h1 gaming headphone with mic for pc, laptops, mobile, ps4, xbox one (Blue)
7%
Off

From amazon on 8 august and cancelled it on 11 august but we didn't get our refund pls do needful