Amazon India Complaints & Reviews

I haven't receive a refund of rs 679 by amazon yet but they assured that it has been issued to my Allahbad bank account. And the bank denies it. Need immediate help. Resolve my problem as soon as possible.

GD afternoon sir. Amazon India refund 899 on June 29. But still amt is not credited in my account.pls check and process my amt.

Oder nober[protected]
deliver 21/9/20
product name kenda tyre
mrp 3099

My name is Pratik Khairnar and I had ordered hp laptop of Rs.44999 (HP 15s eq0024au ) in Amazon on 15 September 2020 and after (23 September ) I returned this order due to Defective yellow screen. And on Sep 24 Amazon initiated refund the amount to my card but I still didn't get the money. Amazon sent this reference number
(74332740268026785530590) and told me to fill charge dispute form
So please kindly respond to this complaint it's very urgent. My card number is ****9580
Thanks you sir

Sir
mera bank of india me ac hai maine 26 august ko 8.21pm ko amazone upi se 1000rs jio pos me balance liya tha lekin balance deduct ho gaya lekin jio pos lite me entry nhi dikha raha aur balance nhi aaya same aisa hi 12 sep ko 6.08 pm ko 1000 balance liya aur jio los lite me entry nhi dikha raha aur balance nhi dikha raha
bank of india se bhi koi info nhi mili jisse mein claim kar saku aur amazon upi se bhi nhi, na hi jio company se paise refund ki jaankari mil rahi hai.
27 sep ko 3000rs ka transaction kiya hai amazone upi se aur failed ho gaya lekin abhi tak refund nhi huwa
plz sir meri help karo

Hello, it has been more than 7 days now that I have initiated a return and refund for a product purchased from amazon. Even though courier agent picked up the product I have no update on the refund, more over the return tracking is not updated. What a bad service is this, when am I going to get the refund

I am extremeley disheartened with experience of buying and cancelling of lg 43 inches tv in amazon. I purcased tv vide order #[protected] on sept 16th 2020 under exchange policy. Amazon has changed exchange policy before the delivery on aug 23rd and subsequently the order was cancelled on sept 23rd 2020. As per amazon policy the refund of my money would be done on or before sept 29th 2020 however i have not recieved my money and amazon team is giving excuse of delaying another 7 -10 days. I have all the proofs of refund date comittment from amazon. My credit card is due in oct 1st week and i will be charged in my credit card. Amazon has really failed to live to the expectations. I need refund of my money with transaction reference number

I ordered 4 products from amazon for 3500. But it has been deducted twice from my account.. I asked customer care and they told they have not received any payment from their side. So they asked me to contact the bank for refund.. Also i have cancelled my order. So kindly refund mu amount.
I have enclosed the chat with amazon customer service.

My account got debited with rs.999.23 without any prior warning.
This was debited by "vsi/amazonprim/[protected]/[protected]"

Brought M21 Samsung galaxy whose touch paid was not working, I called customer care and explained the exact problem they send delivery boy to pick up phone whose touch paid was not working but, delivery boy did’t picked up that phone bcz amazon customer care did’t explain the same and it repeated 3 times(3 time delivery boy came and didn’t picked up my phone).since, 15 days I m suffering from this issue and I called 20 times for same concern . I got mental haresment from amazon yet my issue is not resolve.

I purchased, apacs badminton combo (1 vanguard 11 red unstrung racket +1 prokick badminton kitbag navy/red for a sum of rs 2999/- (Rupees two thousand nine hundred ninety nine only). The same was delivred by the amazon /delivery boy on 20 sep 2020. But the packing was damaged and i open the packet than & there and told the delivery boy that the prokick badminton kitbag was not received as i ordered and he told me, sir i delivered it to you now it can not be pickup/return by me. You have to return it through your amazon app and then the new pickup boy will pick it up. I did the same. Next day pickup boy come and collect my item and i told him about the issue and he return it to me saying that the product and kit bag is totally different and could not collect it without an confirmation mail from amazon customer care. And for confirmation mail you have to talk to customer care after that they will forward us confirmation mail and then we will pickup the same. I did the same and customer care registered my complaint and next day i received pickup message with agent mobile number but no one come to collect my item after one day the cancellation message pop up then i again talk to customer care and they apologize for the same and arrange a new pickup but again this was cancelled automatically and this repeated process going on till date. When i call the agent whose number was given to me by message for pickup he says i am not coming that side another boy will go there and pickup you item. And this process is repeating till date.

999 rs. Has been detected from my account on 28th sep 2020 and it's amazon stan.

Order #[protected]
As per the instruction shared by amazon, my order should have been delivered between 8 to 5 pm.
But i received it by 7:30 pm. I called amazon customer care and complained about the delay happened on my delivery.
But adi from amazon customer care is not really caring the about delay he is just saying it will be delivered before 9 pm or you can reschedule it tomorrow.
But he is not ready to accept the issue for the delay and my full day wasted for waiting for delivery from amazon order.
Please provide me the proper explanation for the delay and now amazon customer care blocked my number to contact the amazon customer service and call is getting disconnected after the ivr.
Very very worst customer service.
Customer service is very very very rude enough to kill a customer.
I have attached the proof.
Else please declare your customer care will be like this. Then everyone will go for any other mode of purchase.

Dear sir,
I have purchased zebronics 18.5 inch monitor with vga port (Black) from amazon, order no[protected], order date 25 july and received on 30 july, and pay cash on delivery.
The monitor has showing a long line on middle of a screen and not clearing any way. Please solve the problem. It is not looking nicely.
Regards
Sumit kumar gupta
Mob - [protected]
Sahibganj, jharkhand
Pin - 816109

My tracking id is[protected]. My order was supposed to be delivered on
10/09/2020 but the delivery person named manas has neither delivered the
Order to me or nor in my home. At first the delivery person has contacted
Me and asked about the address i guided him and told him that i am not in
My home but he can deliver the order in my home to my family member. Then
The delivery person told me that he was at my doorstep so only then i
Gave him the otp. The order was marked delivered by delivery
Executive. When i reached my house i confirmed from my family members about
The delivery but i got to know that no order was delivered. Soon afterwards
I called the delivery person to inquire about my delivery order. He
Carelessly told me that he has given my delivery order to any friend of
Mine. Inspite of the fact that i clearly commanded him to deliver at my home
To my family members. I questioned him about how carelessly he can deliver
My order to any stranger who claimed to be my friend. I informed him that
That i have not sent any friend of mine and i have always told him to
Deliver at my house. Realizing his mistake the delivery person disconnected
The call and rejected it when i called him again. After facing all that
Harassment i contacted the customer support they told me to wait till
12/09/2020. And even after that i didn't received my order. On 13 i
Contacted the amazon customer support they told me that the investigation
Team will investigate my order issues. They also told me in that process i
Will receive a call from the investigation team for investigation. But i
Received no call from any investigation team. On 15 th september the
Supposed delivery person named manas came to my house. And he also
Confessed and confirmed that he has not delivered my order to me or in my
Home. He realized his mistake of delivery it to any other stranger. Then
Today on 19/09/2020 i again contacted your amazon customer support they
Told me that investigation team has investigated this matter. And according
To amazons investigation team my order was delivered to customer and i
Would not receive any refund or replacement. I want to question your
Investigation team about what kind of investigation they have done because
I am the customer and i didn't received any call, mail, nothing. Tell me
What kind of investigation is this? In which you don't contact the customer
Regarding the issue neither they inquired in my location nor in my
Building. Just because of your delivery executive mistakes i am suffering.
I would like to advise amazon don't fool the customer and indulge in fraud
And cheating. I demand my refund or replacement because i am the customer
And i have not received my order. I will not suffer because your delivery
Executive made a mistake and delivered my order to any random stranger. Not
Following my instructions of delivering at home. It is not in the hands of
Amazon investigation team to do whatever they feel like doing and say false
Things about my order is delivered to me. I am the customer i have not
Received my order. I demand my refund or replacement and i don't believe
Your investigation team decision. Today amazon lost a loyal customer owing
To its fraud and cheating actions.

The date of delivery was september 27.

The payment was made online, before delivery. I expected 2 units of a wired keyboard, but only one was delivered.

I have notified amazon about this issue through their website's order feedback page. There has been no response from amazon, their order page for my account shows that both were delivered.

I ordered for glutone1000 & escor z tablet, but they sent me glutax 1000 & ceeton-z tablet. Neither the brand name nor the image provided in description is matching, how can they fool customers like this. Feeling cheated. I want my amount i.e. 2238 rs back.

Not got refund for one kurta

I have ordered a donation box food for 20 persons in amazon.in total quantity 5 boxes amounting to rs.1000/- in the month of may but same not yet received by me which was expected to delivered by 14th may 2020

I ordered a product named Goodyear Car Tyre inflator (blue), Order date is 19 july 2020 order no .is[protected] and the order cost is Rs 1545.Payment done by my debit card.After completed these two months this product didint reached at my end.Now it shows On the Way.While ordering you assured that it will reach within 15 days .Now 72 days are left.Either you should give the product or return the price of the product.Pls give the immeadite response unless I will go to consumer forum.
contact no [protected]
email.- [protected]@gmail.com