Claimed

Amazon India Complaints & Reviews

1
Updated: Dec 19, 2025
Complaints 20230
Resolved
1476
Unresolved
18754
Contacts

File a complaint to Amazon India

Having problems with Amazon India?

File a complaint and get it resolved by Amazon India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Amazon India reviews & complaints page 270

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
Vishal Revdiwala
from Mumbai, Maharashtra
Sep 22, 2020
Report
Copy

I've order lenevo laptop online from amazon. That laptop performance was worst, so asked for return. They accepted my return order and picked up product on 10 sept 2020. But still they are not providing return today date is 22 sept 2020. Please help me with my refund amount as it's huge 35, 000 rs. It's online fraud. I request kindly take immediate action. Below is my order id;

Order #[protected]
Amazon India customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    P
    priyakaushal3091
    Sep 22, 2020
    Resolved
    Report
    Copy
    Resolved

    An amount of inr 999 has been deducted from my account.
    The email says:
    A purchase of inr 999.00 has been made using your debit card linked to icici bank account xxxxx on 22-sep-20. Info: vsi*amazon stan.

    I did not made this transaction. Also, i did not made any subscription or request for auto debit on amazon.

    Furthermore, i did not receive any otp for this transaction.

    I have seen many such similar complaints on this complaints forum about such transactions happening from vsi*amazon stan.

    This is really disgusting. Please look into this asap and initiate refund for this amount of inr 999 to my account.
    +1 photos
    Sep 22, 2020
    Complaint marked as Resolved 
    Amazon India customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Sharmala Kapur
      Sep 22, 2020
      Report
      Copy

      Address: Global-e-commerce

      I bought a chair and its wheel broke in less than a month... The return window was closed but after several tries i managed to get an agent who said she will return it... As it has a 12 month warranty which i paid for. She accepted the request but i told her i will wrap it securely but not in original packaging as i don’t have it... The photos from your site attached below also said if possible in original... Which i told her i don’t have... She was ok about it and said pack it in your packing... I closed the call and gave her 5 stars and after that the nightmare started... The agent who came (Without a mask in covid times) refused to take the package as it was not original packing and after that two - three agents i called refused to understand my issue simply quoting policy etc... Infact one of them even argued with me saying how can i guarantee i will get covid if i keep packing and agent doesn’t wear mask... Eventually i told the agent i will throw the chair in garbage which he said ok too and i will donate the 3000* rupees to amazon employees salary and add to jeff bezos billions... He really needs this petty amount to add to his billions 😂 so keep it but my advise to everyone to never buy a product more than 500-1000 from amazon (This has happened before but i haven’t bothered... To follow up) so amazon thinks it’s ok to continue cheating customers... This is criminal service obviously promoted by management like jeff to make him and his company richer by cheating poor people
      +1 photos
      Amazon India customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Smriti Garg
        Sep 22, 2020
        Report
        Copy

        I have purchased wall mirror of amount 4885 from amazon (999 store). The mirror has been delivered damaged. I raised a return on the day of delivery itself 19.9.2020). Since then courier company is refusing to pick the item and return is being rescheduled.

        I have been shopping from amazon since last 6 years. But such issues are very frustrating.

        Please arrange for pickup by tomorrow and issue my refund.
        Amazon India customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          T
          Tupai Mandal
          from Kolkata, West Bengal
          Sep 22, 2020
          Resolved
          Report
          Copy
          Resolved

          Website: www.amazon.in

          I bought a product from amazon on 14th sept, delivery 19th sept (Wzatco projector rs-19900) but they shipped cheap and wrong product (Unic projector around rs[protected]. I called the 19th sept to customer support and put the return and refund request, and they gave the pick up date to the 22th sept. But amazon pickup boy refused to take a return.
          I total lost my money. Please help me..
          My order no[protected]
          +2 photos
          Sep 23, 2020
          Complaint marked as Resolved 
          Amazon India customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            Mohd Arbis Mohd
            Sep 22, 2020
            Resolved
            Report
            Copy
            Resolved

            Address: Amazon shopping
            Website: Amazon logistics management arkit place

            Hello sir mera naam masood ahmed hai mera refund amazon ke dwara kiya gaya tha amount 439 rupaye jiski date 09/09/2020 bank reference number and transaction number[protected]
            Sep 23, 2020
            Complaint marked as Resolved 
            Mobile 8176806845
            Amazon India customer support has been notified about the posted complaint.
            Sar mera Bank reference number kya hai[protected]
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              G
              ganesh thanigachalam
              from Chennai, Tamil Nadu
              Sep 22, 2020
              Report
              Copy

              Address: AVADI, chennai-54
              Website: amazon.in

              We purchased the desktop from amazon india. Within few months we noticed that the product is faulty and not working. Though the product warranty is for three years, we approached immediately amazon and raised complaints on the same. Since 2017, the case was dragged and finally it was agreed by amazon to refund our money by beginning of 2020. Even they did refund to the amazon pay. Unfortunately that credit card was absolute and amazon team asked us to update with current bank details to make our refund once again. Our amazon order refer no:[protected]

              As promised by amazon the refund is not done as of today, the reason
              Behind was only known to amazon team. We spent enough time with amazon customer-care to explain the situations and the issues which have not been addressed by the amazon team (Backend).
              While we communicate this with appropriate data, which is requested by amazon as and when asked during our conversation by customer serve. All our effort been put into vain after time and again requested for the refund to our amazon pay (Refund to bank a/c)
              We couldn't see any seriousness in our case by any of amazon team, which is seen in the attached snapshot
              (Amazon pay) as evidence. Also we had given as an attachment of our recent conversations for amazon to understanding.

              With a lot of pain and heavy heart we are sending this mail to you, believing that we get justification by refunding our amount : rs.23992/-
              Attachment reference:
              1. Amazon pay (Screenshot_20200612_180656. Jpg)
              2. Email conversion with amazon team on refunding (Date-wise attached)
              +6 photos
              Amazon India customer support has been notified about the posted complaint.
              Jan 05, 2021
              Updated by ganesh thanigachalam
              They are not responding about this issue, even we have tried to reached through e-mail in multiples times. We couldn't see any seriousness in our case by any of amazon team
              Jan 28, 2021
              Updated by ganesh thanigachalam
              Hi Everyone,

              I tired to reach out customer representative on this issue, and also dropped multiple email to all concern team, but no response and they arent taken any serious on my cases issue.

              Can anyone of you show light on the issue.. how can i take it to next level?
              Feb 20, 2021
              Updated by ganesh thanigachalam
              Matter is not address or not reached to the level to get solution. .

              Request attention and seek help to move forward to get the money back.
              Hi Everyone,
              I tired to reach out customer representative on this issue, and also dropped multiple email to all concern team, but no response and they arent taken any serious on my cases issue.

              Can anyone of you show light on the issue.. how can i take it to next level?
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Sourv007
                Sep 21, 2020
                Report
                Copy

                Address: Agartala,Tripura.

                My name is sourav saha and I had ordered earphone of rs. 1999 (Oppo enco m31 green) in amazon on 28 july 2020 via upi and on 1 sept 2020 I returned this order due to personal reason. And on 2nd sept 2020 amazon initiated the amount to my account but i still didn't get the money. Amazon sent this reference number - [protected] (Since the payments was on upi, payments and refund/reversal of that payment reference number is same) and told me to fill charge dispute form but indian bank doesn't have such policy. So please kindly respond to this complaint it's very urgent. My bank name is tripura gramin bank and the vpa used for the payment is [protected]@apl.
                Amazon India customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  rRajni
                  Sep 21, 2020
                  Report
                  Copy

                  Address: Mumbai

                  Actually mujhe amazon k side se koi refund nahi aya hai eo kh rha hai ki mujhe unhone refund kiya h but mere account m koi balance credit ni hua hai so
                  +1 photos
                  Amazon India customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Sourav1982
                    from Kolkata, West Bengal
                    Sep 21, 2020
                    Report
                    Copy

                    Dear Sir,

                    My name is Sourav Mukherjee, registered Amazon email is "sourav.[protected]@gmail.com" & Mobile No. is [protected]. On last Saturday 19th September 2020 I tried to pay one upi money transfer Rs 500/- to Mr. Kundan dey but money deducted from my bank account & customer (Mr. Kundan Dey) not got any amount. After sometimes My Amazon pay Account shown upi transaction failed. Till now Rs. 500/- not reflected to my Bank Account.

                    Several times I Contacted with Amazon India customer care, representatives told same language "you will definetely get you money" but not received till now.

                    Please solve the issue urgently.
                    Amazon India customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      V
                      Vijay Kumar Patharia
                      Sep 21, 2020
                      Report
                      Copy

                      Address: H.NO.895 Lodha Mohalla , M.D. ROAD Jaipur- 302004

                      I booked on line mobile set through debit card rs. 19499 amazon but i cancelled booking some reasons date 11.09.2020 the amount deduct my account.
                      The amazon co. Say refund rs. 19499/- credit your account dt[protected] refund for amazon.in order[protected] dt[protected] but not receive above amount in my account.
                      +1 photos
                      Amazon India customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        rtimchen
                        from Dhekiajuli, Assam
                        Sep 21, 2020
                        Report
                        Copy

                        Address: Amazon.in

                        Sir/madam, i am very pleased with amazon for its product and services therefore i ordered a product
                        With order no as order date 07-sep-2020

                        Order no:

                        [protected]

                        Total cost amount: rs 7, 299.00

                        Which was due to be delivered between 14 to 18 september but till today no messages or calls have been recieved as of now.
                        I cannot raise a complain in company website because the customer service there hasn't been very helpful in attending my query.
                        Please help me with my issue i would be forever in your debt.
                        Thank you
                        My contact details are as
                        Imchen. [protected]@gmail.com
                        +1 photos
                        Amazon India customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          V
                          Venkatesh Sekar
                          Sep 19, 2020
                          Report
                          Copy

                          Respected sir
                          Few days before i got the below mentioned mail from amzon ([protected]@amazonrecruitent.com). Due to my unemployement problem i believed this mail. They asked money for uniform and medical insurance and salary account opening. I make all the payments totally 16200 rupees. After that they again ask 15000 for one courier that contain my uniform and joing letter. I am very disappointed sir. I am from very poor family. I paid the above mentioned amount borrowing from neighbour friend. Due to this problem my family members very stressed sir. Please take action sir. Pleaseee

                          My name: s. Venkatesh
                          Address : 13 kumaran nagar, tirupadiripuliyur, cuddalore-607002, tamilnadu, india
                          Cell : [protected]
                          Pdf password : ocr6778
                          +7 photos
                          Amazon India customer support has been notified about the posted complaint.
                          Helpful
                          2 other people found this review helpful
                          2 found this helpful
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            Y
                            yogini gatthu
                            Sep 19, 2020
                            Report
                            Copy

                            Address: Chennai

                            Rs 199 deducted vsi/amazon stan debit, i have not added any standing instruction on my existing card neither on my amazon profile, still this amout is deducted.

                            I have not ordered anything from amazon from last many months.
                            I want the 199 rs to be refunded and want to know reason for this fraud.
                            Amazon India customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              B
                              Baidyanathkumar
                              Sep 19, 2020
                              Report
                              Copy

                              Refund ref no 1CW7MJL60000K19YUPIT not show in my account
                              Amazon India customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                Roofi876
                                Sep 19, 2020
                                Report
                                Copy

                                In amazon website there is option of return tv within 10 days with unbox condition. But amazon agents straight refuse to return tv even it box pack.

                                Amazon service is worst. They return small amount of product but they dont return big amount of product like tv. And their call center agents need manners to talk.
                                Amazon India customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  Patra Bhandar
                                  Sep 18, 2020
                                  Report
                                  Copy

                                  Please solve following safe t claims, its been pending since long time.

                                  Safe-t claim id:[protected]
                                  Safe-t claim id:[protected]
                                  Safe-t claim id:[protected]
                                  Safe-t claim id:[protected]
                                  Safe-t claim id:[protected]
                                  Safe-t claim id:[protected]
                                  Safe-t claim id:[protected]
                                  Safe-t claim id:[protected]
                                  Safe-t claim id:[protected]
                                  Safe-t claim id:[protected]
                                  Safe-t claim id:[protected]
                                  Safe-t claim id:[protected]
                                  Safe-t claim id:[protected]
                                  Safe-t claim id:[protected]
                                  Amazon India customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Silpi Misra
                                    Sep 18, 2020
                                    Report
                                    Copy

                                    My account no-[protected], kashipur samastipur branch, i had made a payment of rs 603 on date[protected], for amazon due to some issue i had return product, amount of 603 had been initiated by amazon on[protected], reference no - provide by amazon is, 74332740235023434644542, i didn't receive amount yet pls process my refund, regards shilpi jha
                                    +1 photos
                                    Amazon India customer support has been notified about the posted complaint.
                                    Sep 18, 2020
                                    Updated by Silpi Misra
                                    Didn't receive my refund

                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      G
                                      Ganeshkumar2126
                                      from Mumbai, Maharashtra
                                      Sep 17, 2020
                                      Report
                                      Copy

                                      Address: Amazon india

                                      I booked a mobile phone from Amazon India on 10 sep 2020 with order id[protected] and delivery on 11 sep 2020 seller paste a duplicate label for price 2340/ &sell on price 2335/ when this mobile price in the market is approax 2200/ he take exta abot 135/ by fraudness
                                      +1 photos
                                      Amazon India customer support has been notified about the posted complaint.
                                      Sep 17, 2020
                                      Updated by Ganeshkumar2126
                                      My mobile no. Is [protected]
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        M
                                        Mohammadi Shaikh
                                        Sep 17, 2020
                                        Report
                                        Copy

                                        We ordered cosmic byte h1 gaming headphone with mic for pc, laptops, mobile, ps4, xbox one (Blue)
                                        7%
                                        Off

                                        From amazon on 8 august and cancelled it on 11 august but we didn't get our refund pls do needful
                                        Amazon India customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit