Amazon India Complaints & Reviews

I had ordered mascot men's regular fit polos RS -852 and gear polyester 38 cms grey travel duffle RS 499 from amazone. 24 july 2020 i had paid by PNB phone pay 1351rs transaction id -P2007241513127450251652 (REF NO[protected]. My account debit two time successfully. 2nd transaction RS 1351 id-P2007241516124810251441(REF NO[protected] but my amount 1351 not refund till time. order date[protected] order no-#[protected] and 2nd order date[protected] order no-#[protected]. kindly refund my amount 1351 rupees as soon as possible.

regards
Narender Mehta
[protected], [protected]

Name : Patrick Lemuel

I contact to the amazon customer care. He said the that refund for amount 3, 870.00 has been successfully processed on[protected] and the amount should reflect in your account by now, contact the bank customer care number and get details and he is giving reference number for the refund.

Refund reference # 306700

Its been 11 days, i haven't received the refund yet

The Indian bank customer care asking me to reach to home branch and provide them with utr (Unit transaction reference no.) to get details, but amazon only provided refund reference no.

Kindly provide a solution

I want to replace my mobile.
Before the last date of replacement I had visit to Amazon app and tried to replace it But nothing happened so I use for some days for checking. It run smoothly but battery issue was there now from last 3 days it get switch off and not starting. I tried to open it but not started
I want replacement or refund on this product

I did a mobile recharge 2 days back and the recharge is still pending and refund from their end is not processed.
The operator told me to wait for 48 hours for the refund to Process but it's been more than 48 hours and I still haven't received any message/refund from their end.

I have order product on 18 september which will be delivered and when i open the package under it there is no product then i have raise complint and after 5 days they denied to give me refund. i have complaint also on social media platform but no solution received please give me the solution or give me the refund of my product. i havea lose of 1399 amount which is not small amount for me please give me the refund and understand my problem.

I orderd a ukulele and i cancelled it bcoz i find another one better
After some day
The delivery guy come to our village
And called me and making me to come to him and collect the order(cancelled) then i say come to my doorstep i can not come to you it's a big parcel, so he started abusing and started talking very rudely .
Then after some i think i should apologize
So called him back and when i say tell me your location so then he was started talking very abusively and said he would not give me this order.
Then i complaint about that delivery guy on Amazon but they didn't do anything
And in this whole process i didn't know that this order was cancelled bcoz that delivery guy didn't telling me anything about order.

I would like to bring to your notice that, an amount of 999/- has been deducted from my icici bank account and the transaction message is vsi/amazon stan.I hadn’t authorised this transaction nor was there any otp confirmation nor any prior intimation about any auto renewal.I have complained to amazon but I’m satisfied with as there is no satisfactory response from them this amount was debited on 29th September 2020.Could I get any assistance for solution in this matter

I have not recieved my amazon order refund

Consumers needs to be made aware about dangers of buying from online platforms like Amazon as they are encouraging fake and fraud sellers to sell fake items or even no item after consumer pay and order those items on amazon platform. Also, as an added encouragement to such sellers and to suppress the voice of affected customers and to target more innocent buyers, amazon is adopting the strategy to suppress affected consumers feedback on the products and sellers due to which the consumer was robbed of his money and time. This thing happened to me multiple time while purchasing from amazon platform and the amazon admins were quick to suppress my concerns and a warning sign for fellow customers to beware of such products and sellers, so as to aid those guilty sellers and bad product.
1) PRODUCT: Lupen flower seeds, order date: 30 sept 2020, order:[protected], Rs 115 . Seller sent common lettuce seeds instead of costly lupen flower seeds ordered and purchased . Concern raised and feedback was suppressed by amazon admins for the reasons they can only understand.
2) redgear pro wireless game pad, ordered on: 23 july2020, order:[protected], rs 1199, purchased on special offer days on amazon, seller: mundrika ray . This product never reached me and the seller provided fake courier details and when all this was pointed out to amazon customer care, they tried to hush hush the matter and delayed the refund for too much long . When feedback was submitted for the said concerns, it was hurriedly suppressed and deleted by amazon and no reason given by shameless amazon.

There are other such instances too with my purchases from amazon but amazon, instead of tackling the issue and aiding the affected consumer, who provides their bread and butter, resort to autocratic ruler type suppressing of views and thus encouraging frauds to customers and this should be stopped, ASAP.
2)

Against ordered phone, I was delivered a cheaper version phone. Box was opened in front of Amazon Delivery Agent (PIN 2529) who also saw it was a different phone, but he declined to take it back. He also took away my exchanged phone Redmi 4 in spite of my resisting. The supplied product is a RS. 4000 cheaper than what was ordered on supplied by Darshita Electronics @ Amazon.

- PKG Dasani

My name is Kevin Jeffrey and I had ordered Bosch 8 Kg Fully Automatic Front Load Washing Machine (WAT2846SIN, Silver) from amazon.in for RS.37170 and RS.100 (for exchange of old machine) from my Indian bank debit card on 21st September 2020, however unfortunately I didn't receive the washing machine due to issues with amazon seller. Hence Contacted amazon on 22nd September 2020, and they wanted me to wait for 5 business days while they get back to the seller to get the status of the order, however I didn't want to wait and contacted Amazon on 24th September 2020 and escalated for a cancellation and on 25th September 2020 I received message on phone that the order has been cancelled, and also received an email that my refund was initiated successfully to the same debit card account on 24th September 2020, after waiting for 5 business days as per email I did not receive the money, but on 2nd October 2020 I received an email saying that Rs. 37170 + Rs 100 has already been successfully credited to my account with a Refund reference number 30005402690253185193521and to raise dispute to the bank if the money is not credited, but I didn't get the money and Indian Bank doesn't have such policy and upon contacting them they told they cant track the money with the given reference number. So Please kindly respond to this complaint it's very urgent. My Indian bank card number I purchased with ends with **** **** **** 1835, and the Account name is Anita F (Mothers account).
Thank you awaiting your speedy response.

The product was purchased from here:
https://www.amazon.in/gp/product/B07P465KCY/ref=ppx_yo_dt_b_asin_title_o01?ie=UT...⇄

Cost was Rs.370170 and Rs.100 at the time of purchase including exchange offer.

I have also attached the screen shots of the messages and emails I had received form amazon.

We ordered watch before 2 days and shows delivered 2nd octomber but we does not got this product solve our problem early as possible ..

Money has been deducted

Hi am nagaveni and my sister Ashika both also payed amount For job in amazon india pvt ltd 40 day's vowar but we dine get job joining latter pls refound me amount totally 7000rupes please help me

Respected Sir,
The Amount Rs-4560 Was Devited From My Uco Bank Account No-[protected] And IFSC Code-UCBA0001479 on Date 18.09.2020 For The Purpose Of SSD Product Buying The Mode Of Payment Used Was Devit Card.
After Cancellation Of SSD Product On Date 21.09.2020
The Refund Transaction Deatils As Provided By Amazon Are Given Below.
Refund Amount-4560
Refund Reference No-30005402650262133929785
Amazone Order No[protected]
The Refund Amount Is Not Yet Credited To My Bank Account, Kindly Do This Needful.
Your's Sincerely
Lakshminarayan Singh

Txn of INR 999.19 done on Acct XX585 on 01-Oct-20.Info: VSI*Amazon. This transaction was done without my knowledge.
In my family there are three accounts having no Amazon Prime Video subscription. Even though above transaction was dobe.
1. [protected]/drmahadeo.[protected]@gmail.con
2. [protected]/[protected]@gmail.com
3. [protected]/[censored][protected]@gmail.com.
It's my request to cancel the subscription of Amazon Prime from all three accounts, if it is active and refund the amount to my bank account. Please, do not deduct the subscription amount in future.
Thanks

Hello, My name is Sumedh Patil,
I was doing one recharge using Amazon Pay but its by mistakely done to some wrong number. I called to amazon but they saying to contact operator and when called to operator they saying to call to amazon

Order Placed: 2 October 2020
Amazon.in order number:[protected]
Operator ref no :[protected]

Hi Team,

Have purchased Ptron wireless bluetooth from Amazon on 20th Sep 20 but due to poor quality of the product had return ion the same day and as per amazon mesage they have refinded this amount of 899 on 23 Sep 20. however, this amout is yet not credidted back in my account number of indian bank [protected]. request you check the same and help me with credit.

Amazon Order No.[protected]
Amazon supplied a faulty Samsung M21 Mobile handset to me on 30.09.2020 after receiving full payment of Rs.13, 999/- in advance. Now the Amazon is playing fraudulent practice saying that it will be replaced only after a week long waited inspection, and will be replaced only if found defective by their agency.
To add to that fraudulent practice, Amazon has not given the option of refund also.
The fault is that the brand new mobile gets heated up once it was started for the first time o[censored]npacking.
Since, I have not paid for the faulty mobile, I am hereby requesting to refund me the amount paid with interest for the delay.
Bhumika RaviPrakash

I haven't receive a refund of rs 679 by amazon yet but they assured that it has been issued to my Allahbad bank account. And the bank denies it. Need immediate help. Resolve my problem as soon as possible.