Amazon India Complaints & Reviews

I had ordered a webcam (Logitech c270 hd webcam, hd 720p/30fps, widescreen hd video calling, hd light correction, noise-reducing mic, for skype, facetime, hangouts, webex, pc/mac/laptop/macbook/tablet - black | b008qs9j6y (Nndnnsnnsnna) sold by
Rana jewels
* 8, new bhopal bhopal, 6
Bhopal, madhya pradesh, 462001
In
Pan no: agnpg7933m
Gst registration no: 23agnpg7933m1zz
Rana jewels is no longer associated with amazon.
I had placed the order on august 26, 2020. I received the parcel today, september 05, 2020. However, on opening the parcel i found a 20g silver coin instead in a spectacle case.
I have my online classes in progress and i urgently need a webcam.
I have placed a return request and i need a complete refund along with a voucher/promo code for a new webcam since the price of the product has increased significantly.

Sir my refund has been completed from amazon which is 2838 in rupees but sir my refund amount did not credit in my account. Account number-10709, ifsc code-icic00bijnr, account holder name - mr. Yashpal singh. I have visited in my near bank branch but they denied for any help by the bank. Refund reference number provided by amazon is 30005402410226095030016. Please sir help me regarding this complain. I shall be highly grateful to you.

I placed an order for amazon prime yearly membership (Ordered on 20 august 2020 order#[protected] under the promotion scheme for rs. 899. The money was deducted from my account and i also got confirmatory mail on my registered email id for placing the order through amazon.in as follows:

Order confirmation
Order #[protected]
Hello mamta,
Thank you for shopping with us. If you would like to view the status of your order or make any changes to it, please visit your orders on amazon.in.

Arriving:
Not yet available

View or manage order
Your order will be sent to:
Address confidential
(For privacy reasons, the recipient's address is not displayed.)

Order summary
Order #[protected]
Placed on thursday, august 20, 2020
Item subtotal: rs.999.00
Promotion applied: -rs.100.00
Order total: rs.899.00

However, i did not get the prime membership. When i called customer care, i was told that due to some technical error money has not reached them. Despite making several calls / emails to customer care support, till date, no solution has been provided to me. Neither i am able to login to amazon prime nor the money is refunded to my account.

Hi,

I have ordered 3 deodrants but i could not get due to some delivery issues and my order got cancelled by amazon. But till the date i have not get my refund amount of 909rs from Amazon.

Amazon said that they had refund my amount but the problem is that my bank denied for this refund.

For your reference, i am sharing with you the refund reference id given by Amazon.

I recently ordered a book named ‘Sooraj ka saatvan ghoda’ from Amazon. They sold it to me for 80₹ plus 40₹ delivery charges. But, the mrp on book is 70₹.

I placed an order on 31 aug 20.
The order consisted of essential items.
They were supposed to be delivered on Sept 4-5.
I received a mail on Sept 4 saying that the delivery was cancelled because the contact could not be made.
I understand the part where contact could not me made but what I don't understand is, is how can you just cancel essential food items without another attempt or warning.
We have been eating restaurant food from a few days and waiting for the items to arrive because they aren't available in our neighbourhood. And all of a sudden the items are cancelled and the customer service guy says to reorder and to take his word that it won't happen again. Are you serious?
Your expecting us to eat atleast 4 more days from outside just because your delivery agent or network didn't work?Who do you think we are? The Ambani's???

Funny thing is, from last 4-5 times the delivery agent never contacted me and just showed up on my doorstep. How the hell did he know the address without calling me? And the last delivery was essentials too and yet he delivered without contact.
I could have reordered if it was just some other item eg-electronics, clothing, etc. But essentials seriously???
I hope you people don't trust them because I will never again shop on Amazon. The category Essentials/ Pantry is just a category title for them and holds no extra care or value.

Order#[protected]-9607562

Ordered one plus mobile on August 8th 2020 as my phone was broke and payed the full amount too with my credit card. It took a great deal of research and wait to arrive at this phone. The expected delivery was Sep 10 which had a gap of around one month which is understandable at the time of the pandemic and hence we decided to wait till that time with the hope that Amazon will fullfill the same. Instead Amazon seller send us a package with faulty bar code and hence the same was delivered and taken back from us citing the same is not able to mark the delivery.

Amazon is saying they send it through a secure package and they cannot or the delivery partner they choose is not even able to secure even the QR code in the package.

It clearly violate the trust and the belief we had with Amazon. We called multiple times with customer care and they informed us that the package will be delivered and told us to be patient till September 10 where as the same got initiated refund from Amazon end now.

We invested around 28k for this mobile and that too was held by the amazon seller for one month. Now as there is no replacement we need to look for some other mobile as nord is currently in stock.

Don't Amazon have any liability to deliver the items to their customer they promised?
Don't we as customers have right to get a replacement if the item they send got some fault in transit?

The only answer I got is sorry from the customer service team and sorry will not answer for our wait and for the period our money was locked and the negligence of the amazon seller and the courier agency.

Hi, I am Saptarshi Das. On 21st august I have purchased oneplus q1 55 inch tv of rupees 69899. But duet to some reasons I had cancelled the order. Amazon had initiated the refund on 27st august. But i still not got my refund . They have provided me the reference number 30005402410234114838955 in case I did not receive the refund amount. My UBI account no[protected]. I am requesting you to look into this matter and solve immediately.

Hi
this is in reference to product- ACCU CHECK BLOOD GLUCOSE MONITOR KIT, ordered online via amazon, which was ordered along with accu check glucose strip but when the product was delivered we found that they have only delivered strip and not the blood glucose monitor kit, following which we filed a complaint with amazon, to which they did not even respond back. After 2 weeks we contacted them multiple times to which they responded rudely that they have done the investigation and can not help us either with refund or delivery of the product. even on multiple requests for re-investigation they did not file any complaint.
we also e-mail them about the missing product and shared the image of the box which is so small to contain both the products together and they again did not respond.
We as a consumer feeling helpless, cheated and humiliated as these e- commerce companies thinking that they are not accountable to us and do not bear any consequences in such matter.

I ordered a product on Amazon which I later returned due to some issue.
A refund of rupees 5508 was to be transferred. While expected date of transfer was 31 August today is 3 September and I have not received any amount.
RRN number given is 74332740240023896960470

I would like to bring it to your notice that, the amount of Rs49 has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had I done any transaction nor did I get any otp during the transaction. The transaction occurred on 3rd September 2020.

Kindly address the issue .

Your DTH recharge for Tata Sky Subscriber id [protected] for Rs.278.00 is successful.
Order Id:[protected]

Operator reference number: TP[protected]

BBPS reference number: BD01CABRWHDH

the registered mobile number is typed wrong. I kindly request for a refund.

The malicious work done by local delivery agency of Amazon at Nashik regarding my order no.[protected] :

I ordered one nefficar wireless amplifier speaker with Mike on 15th August. Since it was not working well I ordered for its replacement.

The replacement order no.[protected]
arrived on 25th August . I was not carrying the item to be returned at that time. He came again on Thursday 26th August morning at 10 am.

1. I requested the delivery boy to come after 11 as I was still reaching the office with item to returned with me. He didn't come back again on Thursday 27th August.

2. He didn't come on Friday 28th August nor he called me.

3. He didn't come on Saturday 29th August nor he called me.

I came to know on Amazon app same day evening that the order is being returned because I rejected it and requested to return.

4. The local deleivery agency falsely reported that I rejected the order. He didn't contact me at all on Saturday.

5. He didn't bother to collect the item to be returned. I contacted Amazon and requested for pick up of item to be returned.

This seems to be done purposefully by the concerned delivery boy or agency to trouble me because probably he had to come more than once for same work.

But it was my hard earned money with which I was making this purchase. I am old customer of amazon. It was sad to see this disgusting and unprofessional attitude of delivery agency of amazon in nashik.

I request you to take strict action on concerned person. As a protest I have decided to stop all orders from myself to amazon for next 3 months. If you don't value customers, customers don't value you.

Hemant Sonanis

I have cancelled my Kraft crysta men's casual shoes on amazon.they initiated refund on 19th August but the amount of 282 rupees hasn't credited to my bank account.i called Andhra bank many times but I haven't got my money.pls refund

I ordered a Daniel Wellington watch from Amazon for worth 9900₹/- on 14th August 2020. On 18th August 2020 i received my delivery. On opening the box i saw that the product was missing, so i quickly called amazon customer care and informed them about the issue. They raised an investigation to see what exactly happened. After multiple follow ups via email and tweets on twitter and calling customer service, today when i called them up again the agent says according to them the order was delivered in an intact position and they will not refund my money. I paid 9900₹/- for the watch that i didn't even receive.

The customer service of Amazon is pathetic, they don't even understand the pain of paying 9900₹ for something you did not even get. If i would have been lying about the missing product i wouldn't have raised a formal legal complaint to get justice. On searching about the complaints against Amazon on google you will find alot of people who have been thugged by Amazon giving the exact same answer that this is not their problem.

I am here because i still trust Indian justice system and i believe i will definately get justice.

#BOYCOTTAMAZON

I had ordered the pillow from Amazon and I refunded it but not yet I got the refund money

I was a order a Redmi 8 pro mobile phobe on 21/08/2020. Debited 1199 rs in my account but i have not get any conform order message from your side.. I want to get a confirmation or my money. Otherwise i will forward a complient.

HI All,
I have purchase Amazon wesite Mobile VIVo U 10 it very pathatetic Product giving me only 10 days using Phone its totally not workking hanged up and Amazone customer care not provide me complete solution on call they are denyed we can solve it isssue ...i never ever purchase Product Amazon side its huge huge product sellling ...for more conformation call [protected]

Hello,

I wish to have a refund or deliver the entire product properly [order #[protected]] as i have received an "empty package" from amazon via "ergy store." please consider this an immediate complain and a humble request to act upon it. Hoping to receive the necessary help. Thank you!

Order #[protected]
Shipment total: rs.4, 495.00
Address: sharda farm office, behind iscon temple, s. G. Road, ahmedabad -380059, india.
Product: goli world's first apple cider vinegar gummy vitamins -3 pack (180 count)

Best regards,
Twisha patel

I have ordered iphone 11 bearing order number[protected] dated 29/08/2020 from amazon online platform. The above order was prepaid, and on delivery day without any single intimation my product was sent back from logistics itself.