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Amazon India Complaints & Reviews

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Updated: Feb 18, 2026
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Amazon India reviews & complaints page 274

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S
Shivam Dubey Śď
Oct 3, 2020
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Address: Jabalpur

Money has been deducted
Amazon India customer support has been notified about the posted complaint.
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    Nishaveni Veni
    Oct 3, 2020
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    Address: Amazon india private limited (corporate office)#3 ,2 nd floor,safina towers opposit to j p techno park ,ali askar road bangalore 560052

    Hi am nagaveni and my sister Ashika both also payed amount For job in amazon india pvt ltd 40 day's vowar but we dine get job joining latter pls refound me amount totally 7000rupes please help me
    Amazon India customer support has been notified about the posted complaint.
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      LoveStarSuraj
      Oct 2, 2020
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      Address: Nandlalpatti ,Amarpur ,Banka

      Respected Sir,
      The Amount Rs-4560 Was Devited From My Uco Bank Account No-[protected] And IFSC Code-UCBA0001479 on Date 18.09.2020 For The Purpose Of SSD Product Buying The Mode Of Payment Used Was Devit Card.
      After Cancellation Of SSD Product On Date 21.09.2020
      The Refund Transaction Deatils As Provided By Amazon Are Given Below.
      Refund Amount-4560
      Refund Reference No-30005402650262133929785
      Amazone Order No[protected]
      The Refund Amount Is Not Yet Credited To My Bank Account, Kindly Do This Needful.
      Your's Sincerely
      Lakshminarayan Singh
      Amazon India customer support has been notified about the posted complaint.
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        D
        Drmahadeo
        Oct 2, 2020
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        Txn of INR 999.19 done on Acct XX585 on 01-Oct-20.Info: VSI*Amazon. This transaction was done without my knowledge.
        In my family there are three accounts having no Amazon Prime Video subscription. Even though above transaction was dobe.
        1. [protected]/drmahadeo.[protected]@gmail.con
        2. [protected]/[protected]@gmail.com
        3. [protected]/[censored][protected]@gmail.com.
        It's my request to cancel the subscription of Amazon Prime from all three accounts, if it is active and refund the amount to my bank account. Please, do not deduct the subscription amount in future.
        Thanks
        Amazon India customer support has been notified about the posted complaint.
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          S
          Sumedhpatil675
          from Hadgaon, Maharashtra
          Oct 2, 2020
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          Address: AT POST-ANJANSINGI

          Hello, My name is Sumedh Patil,
          I was doing one recharge using Amazon Pay but its by mistakely done to some wrong number. I called to amazon but they saying to contact operator and when called to operator they saying to call to amazon

          Order Placed: 2 October 2020
          Amazon.in order number:[protected]
          Operator ref no :[protected]
          Amazon India customer support has been notified about the posted complaint.
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            tanuj datta
            Oct 2, 2020
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            Hi Team,

            Have purchased Ptron wireless bluetooth from Amazon on 20th Sep 20 but due to poor quality of the product had return ion the same day and as per amazon mesage they have refinded this amount of 899 on 23 Sep 20. however, this amout is yet not credidted back in my account number of indian bank [protected]. request you check the same and help me with credit.
            Amazon India customer support has been notified about the posted complaint.
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              BRPrakash123
              Oct 1, 2020
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              Address: B-401, Swagat Rainforest-4, Gandhinagar, Gujarat - 382006
              Website: www.amazon.in

              Amazon Order No.[protected]
              Amazon supplied a faulty Samsung M21 Mobile handset to me on 30.09.2020 after receiving full payment of Rs.13, 999/- in advance. Now the Amazon is playing fraudulent practice saying that it will be replaced only after a week long waited inspection, and will be replaced only if found defective by their agency.
              To add to that fraudulent practice, Amazon has not given the option of refund also.
              The fault is that the brand new mobile gets heated up once it was started for the first time o[censored]npacking.
              Since, I have not paid for the faulty mobile, I am hereby requesting to refund me the amount paid with interest for the delay.
              Bhumika RaviPrakash
              Amazon India customer support has been notified about the posted complaint.
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                Nazia khizar
                Oct 1, 2020
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                I haven't receive a refund of rs 679 by amazon yet but they assured that it has been issued to my Allahbad bank account. And the bank denies it. Need immediate help. Resolve my problem as soon as possible.
                Amazon India customer support has been notified about the posted complaint.
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                  Umanarayanan
                  Oct 1, 2020
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                  GD afternoon sir. Amazon India refund 899 on June 29. But still amt is not credited in my account.pls check and process my amt.
                  Amazon India customer support has been notified about the posted complaint.
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                    I
                    imatiyaz
                    Oct 1, 2020
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                    Oder nober[protected]
                    deliver 21/9/20
                    product name kenda tyre
                    mrp 3099
                    Amazon India customer support has been notified about the posted complaint.
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                      Pratik Khairnar
                      Sep 30, 2020
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                      Address: Nashik

                      My name is Pratik Khairnar and I had ordered hp laptop of Rs.44999 (HP 15s eq0024au ) in Amazon on 15 September 2020 and after (23 September ) I returned this order due to Defective yellow screen. And on Sep 24 Amazon initiated refund the amount to my card but I still didn't get the money. Amazon sent this reference number
                      (74332740268026785530590) and told me to fill charge dispute form
                      So please kindly respond to this complaint it's very urgent. My card number is ****9580
                      Thanks you sir
                      Oct 1, 2020
                      Complaint marked as Resolved 
                      Amazon India customer support has been notified about the posted complaint.
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                        amolraskar
                        Sep 30, 2020
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                        Address: at post nimgaon bhogi taluka shirur pune 412220

                        Sir
                        mera bank of india me ac hai maine 26 august ko 8.21pm ko amazone upi se 1000rs jio pos me balance liya tha lekin balance deduct ho gaya lekin jio pos lite me entry nhi dikha raha aur balance nhi aaya same aisa hi 12 sep ko 6.08 pm ko 1000 balance liya aur jio los lite me entry nhi dikha raha aur balance nhi dikha raha
                        bank of india se bhi koi info nhi mili jisse mein claim kar saku aur amazon upi se bhi nhi, na hi jio company se paise refund ki jaankari mil rahi hai.
                        27 sep ko 3000rs ka transaction kiya hai amazone upi se aur failed ho gaya lekin abhi tak refund nhi huwa
                        plz sir meri help karo
                        Amazon India customer support has been notified about the posted complaint.
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                          Rannydn
                          Sep 30, 2020
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                          Hello, it has been more than 7 days now that I have initiated a return and refund for a product purchased from amazon. Even though courier agent picked up the product I have no update on the refund, more over the return tracking is not updated. What a bad service is this, when am I going to get the refund
                          Amazon India customer support has been notified about the posted complaint.
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                            Srinivasan Annaswamy
                            from Bengaluru, Karnataka
                            Sep 30, 2020
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                            I am extremeley disheartened with experience of buying and cancelling of lg 43 inches tv in amazon. I purcased tv vide order #[protected] on sept 16th 2020 under exchange policy. Amazon has changed exchange policy before the delivery on aug 23rd and subsequently the order was cancelled on sept 23rd 2020. As per amazon policy the refund of my money would be done on or before sept 29th 2020 however i have not recieved my money and amazon team is giving excuse of delaying another 7 -10 days. I have all the proofs of refund date comittment from amazon. My credit card is due in oct 1st week and i will be charged in my credit card. Amazon has really failed to live to the expectations. I need refund of my money with transaction reference number
                            Amazon India customer support has been notified about the posted complaint.
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                              Lizy Vino
                              Sep 29, 2020
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                              Website: Amazon

                              I ordered 4 products from amazon for 3500. But it has been deducted twice from my account.. I asked customer care and they told they have not received any payment from their side. So they asked me to contact the bank for refund.. Also i have cancelled my order. So kindly refund mu amount.
                              I have enclosed the chat with amazon customer service.
                              Amazon India customer support has been notified about the posted complaint.
                              Amazon India is responsible for all errors, they are the service providers. Don't let them play with you like a tennis ball, from one to the other.

                              Collect all the records, and organize them.
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                                Mohit Mayekar
                                Sep 29, 2020
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                                My account got debited with rs.999.23 without any prior warning.
                                This was debited by "vsi/amazonprim/[protected]/[protected]"
                                Amazon India customer support has been notified about the posted complaint.
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                                  Manish Gupta 26
                                  Sep 29, 2020
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                                  Brought M21 Samsung galaxy whose touch paid was not working, I called customer care and explained the exact problem they send delivery boy to pick up phone whose touch paid was not working but, delivery boy did’t picked up that phone bcz amazon customer care did’t explain the same and it repeated 3 times(3 time delivery boy came and didn’t picked up my phone).since, 15 days I m suffering from this issue and I called 20 times for same concern . I got mental haresment from amazon yet my issue is not resolve.
                                  Amazon India customer support has been notified about the posted complaint.
                                  Sep 29, 2020
                                  Updated by Manish Gupta 26
                                  My complaint yet not resolved. Please escalate to concern person.
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                                    Lakshu@708
                                    Sep 29, 2020
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                                    Address: Gorkha Record Office Kunraghat C/O 56 APO, PIN-901108 Gorakhpur(UP)
                                    Website: Amazon

                                    I purchased, apacs badminton combo (1 vanguard 11 red unstrung racket +1 prokick badminton kitbag navy/red for a sum of rs 2999/- (Rupees two thousand nine hundred ninety nine only). The same was delivred by the amazon /delivery boy on 20 sep 2020. But the packing was damaged and i open the packet than & there and told the delivery boy that the prokick badminton kitbag was not received as i ordered and he told me, sir i delivered it to you now it can not be pickup/return by me. You have to return it through your amazon app and then the new pickup boy will pick it up. I did the same. Next day pickup boy come and collect my item and i told him about the issue and he return it to me saying that the product and kit bag is totally different and could not collect it without an confirmation mail from amazon customer care. And for confirmation mail you have to talk to customer care after that they will forward us confirmation mail and then we will pickup the same. I did the same and customer care registered my complaint and next day i received pickup message with agent mobile number but no one come to collect my item after one day the cancellation message pop up then i again talk to customer care and they apologize for the same and arrange a new pickup but again this was cancelled automatically and this repeated process going on till date. When i call the agent whose number was given to me by message for pickup he says i am not coming that side another boy will go there and pickup you item. And this process is repeating till date.
                                    Amazon India customer support has been notified about the posted complaint.
                                    Sep 29, 2020
                                    Updated by Lakshu@708
                                    I purchased, Apacs badminton combo( 1 Vanguard 11 Red unstrung racket +1 Prokick Badminton Kitbag Navy/Red for a sum of Rs 2999/-(Rupees two thousand nine hundred ninety nine only). The same was delivred by the Amazon /delivery boy on 20 Sep 2020. but the packing was damaged and i open the packet than & there and told the delivery boy that the Prokick BAdminton Kitbag was not received as i ordered and he told me, sir i delivered it to you now it can not be pickup/return by me. You have to return it through your Amazon app and then the new pickup boy will pick it up. I did the same. next day pickup boy come and collect my item and i told him about the issue and he return it to me saying that the product and kit bag is totally different and could not collect it without an confirmation mail from Amazon customer care. and for confirmation mail you have to talk to customer care after that they will forward us confirmation mail and then we will pickup the same. i did the same and customer care registered my complaint and next day i received pickup message with agent mobile number but no one come to collect my item after one day the cancellation message pop up then i again talk to customer care and they apologize for the same and arrange a new pickup but again this was cancelled automatically and this repeated process going on till date. when i call the agent whose number was given to me by message for pickup he says i am not coming that side another boy will go there and pickup you item. and this process is repeating till date.

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                                      Nitinsati
                                      Sep 28, 2020
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                                      999 rs. Has been detected from my account on 28th sep 2020 and it's amazon stan.
                                      Amazon India customer support has been notified about the posted complaint.
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                                        dineshkumarpk.105
                                        Sep 28, 2020
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                                        Order #[protected]
                                        As per the instruction shared by amazon, my order should have been delivered between 8 to 5 pm.
                                        But i received it by 7:30 pm. I called amazon customer care and complained about the delay happened on my delivery.
                                        But adi from amazon customer care is not really caring the about delay he is just saying it will be delivered before 9 pm or you can reschedule it tomorrow.
                                        But he is not ready to accept the issue for the delay and my full day wasted for waiting for delivery from amazon order.
                                        Please provide me the proper explanation for the delay and now amazon customer care blocked my number to contact the amazon customer service and call is getting disconnected after the ivr.
                                        Very very worst customer service.
                                        Customer service is very very very rude enough to kill a customer.
                                        I have attached the proof.
                                        Else please declare your customer care will be like this. Then everyone will go for any other mode of purchase.
                                        Amazon India customer support has been notified about the posted complaint.
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