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Amazon India Complaints & Reviews

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Updated: Dec 19, 2025
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Amazon India reviews & complaints page 271

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O
oomme39
from Ernakulam, Kerala
Sep 17, 2020
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Hi,

Kindly note that it has been delivered a wrong item against my above mentioned order.
+1 photos
Amazon India customer support has been notified about the posted complaint.
Hi Sir,

It was birthday gift i was intended to sent but they have made shame by sending cheep unwanted item may be scrap from their store!

More over the are not ready to give any response from their site so far!

Thank you.
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    Adroitabhishek
    Sep 17, 2020
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    Website: Www.amazon.in

    My name is abhishek tiwari and i have ordered a product of ₹ 1999 from amazon.com on 09/09/2020 & i cancelled the order due to some personal reason. And on the same day 09/09/2020 amazon initiated the amount to my card but i still didn't get the money. Amazon sent this reference number 5134040255027291595477 and told me to fill charge dispute form but punjab national bank doesn't have such policy. So please kindly respond to this complaint it's very urgent. My debit card number is [protected].
    Amazon India customer support has been notified about the posted complaint.
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      K
      Kapilpandey45
      Sep 17, 2020
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      Sir mujhe amazon se 14/08/2020 ko bhejgaya hai canara bank account num[protected]
      Me abhi tak credit nahi hua ammout 4885 hai
      Bank se koi response nahi mil raha hai
      Bank ref id num[protected] hai
      One month se jyada hogaya hai
      +1 photos
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        R
        from Noida, Uttar Pradesh
        Sep 17, 2020
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        Very upset by amazon fire tv stick...
        I bought it one year ago. Now it suddenly stop working... So i am not getting any support from customer care as they don't have any customer centre in delhi... It's really disgusting for such a big brand amazon... So i advise never buy it...
        My issue - when a product is in warranty, the amazon team is treating the customers like a king, but once the warranty is over, they just don't care and just pass...
        My complaint number amzsr015909
        Amazon India customer support has been notified about the posted complaint.
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          M
          Manju Mathur22
          Sep 17, 2020
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          Address: EA -5, 5th Floor, D Block, Tata Primanti, Sector 72, Gurugram 122101

          I have ordered samsung galaxy m31 device, in exchange of a device, payment for which has already been made online. The delivery person came to my place on 15 sept to deliver the item. As the exchange device had to be given back after verification, it took some time. The person went away saying that he will come back after delivering another place within the campus. We enquired and requested him a number of times to come back and deliver the item but he did not do so. At the end of the day, on enquiry he mentioned that someone else will come the next day by 11 am. We have been waiting for the last two days but no one has come to deliver the device. No response from the person/amazon delivery has been forthcoming despite number of calls. Can we know as to when it will be delivered to our place.
          Amazon India customer support has been notified about the posted complaint.
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            S
            Sruthi Manohar
            Sep 17, 2020
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            Address: 2nd2nd Floor, Safina Towers Opposite J.P. Techno park No.3, Ali Asker Road Bangalore – 560052 Ph- 080 41970000

            Dear sir/mam,
            Sir, i applied job in olx. And i got a selection mail from warehousehiring. Amazon on 7th september 2020. For the post of supervisor.
            They told me to pay ₹1750. And ₹5150
            And ₹4700 and ₹3500 they told to pay again as the name of courier charge and police verification. I have paid that too bt instead of 4700 i paid only ₹2000 but other payment and all i paid the full amount. They told that once i paid they will return all my money after.
            But all words are fake.
            Totally i paid ₹12, 400.
            But they did not responding after my payment they didnot attending my call and didnot seeing my messages through whatsapp.
            They told after 48hrs i will get my courier. Bt not get till now..

            Please i want my money which i paid😭😭
            Bcoz i believed but they cheated me again and again. Please take the action.
            +5 photos
            Amazon India customer support has been notified about the posted complaint.
            That fraud's phone number is [protected], [protected] .please take action.
            Dear OLX User,

            Thank you for sharing your concern with us and we regret the inconvenience caused to you.

            We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

            - Your registered phone number on OLX
            - Transaction receipt if any, in context to advance payment.
            - Ad id through which you have contacted the suspect.
            - Chat/message history with the suspect.
            - Contact number/email address of the suspect.

            This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

            Kindly call us on our hotline number[protected]:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

            Awaiting reply from you!
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              K
              kayal shreehari
              Sep 16, 2020
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              I booked samsung m31 mobile on 9th september, 2020. Initially the delivery date informed was 10th or 12th september, 2020. Afterwards it was changed for 14th september. Today is 16th september, 2020 and i have not received the product or any message regarding the same. The amount is already debited in my bank account. This is the first time i am facing such problem with amazon. I want to know what exactly the problem is and why my consignment is delayed so far. If you are not in a position to deliver it then why the order has been taken. Kindly let me know the facts at the earliest or else i will file complaint with ombudsman.

              With regards,
              Chitra kayal
              Amazon India customer support has been notified about the posted complaint.
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                Kavitaaileen
                Sep 16, 2020
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                Address: T 482/2 first floor baljeet nagar delhi 110008

                My name is kavita, i have a saving bank account in central bank of india at connaught place new delhi branch. I had purchased a item amount of rs. 599/- from amazon, which is i had returned to amazon back, amazon had given me a reference no., which is 74332740235023435093319 on dated 22 august 2020. I had given a letter to central bank of india in branch by hand. But till date my refund has not credit in my bank account. So you are requested that kindly refund my amount of rs. 599/- as soon as possible. My contact number is [protected]. I had made the payment through my debit card.
                Amazon India customer support has been notified about the posted complaint.
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                  S
                  Surav#s.9
                  Sep 16, 2020
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                  Amazon hold my account anf doesn't refund me,... Iam making a order, peter england pants,. But seller give. Me a diesel brand pants, i am happy for iam received such a big brand, such less amount as [protected]@999inr. But their size is too short so iam making return of this item... But the courier partner is doesn't attempt for pickup my product so iam, contact to customer care of amazon and iam share all the issues, and he say me to make self return and i gave the indian post courier receipt, now the product is received by selling and he doesn't create any refund and amazon hold my account, their for iam not contract amazon customer care for refund related of this product, i am lost my amount @999inr
                  +1 photos
                  Amazon India customer support has been notified about the posted complaint.
                  Sep 16, 2020
                  Updated by Surav#s.9
                  Courier receipt of indian post office i forgot to add courier receipt

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                    S
                    Sidhaar Than
                    Sep 15, 2020
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                    I paid electricity bill on 4th august 2020 through amazon pay by using debit card. While in transaction the transaction failed but the money debited from my account so please refund my money 1130 inr.in the transaction list, the refund will be paid in 9th august 2020 but still not.
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                      D
                      Deeparani Radhakrishnan
                      Sep 15, 2020
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                      Dear sir,
                      My account no (Protected)
                      Customer id:8167847
                      I purchased a product on amazon on 28th july using my canara bank debit card same was not received and i asked them for refund. As per their confirmation refund was initiated on 15th august maximum time frame was 5 days, still it was not reflected in my account.
                      They had provided the refund reference number as[protected]. I had contacted your customer service number there is no proper response, hence i mail you. Please check and confirm the status.
                      Amazon India customer support has been notified about the posted complaint.
                      Sep 15, 2020
                      Updated by Deeparani Radhakrishnan
                      Pls update my complaint
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                        Nashra Qureshi
                        Sep 15, 2020
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                        This is regarding my refund which I have still not received from the bank, my order was cancelled on 8th September'20, it was placed from Amazon and payment was done by UPI transaction. Please return my refund amount.

                        Also have send an email from
                        My ID

                        Please revert soon
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                          R
                          rohanrc96
                          from Kolkata, West Bengal
                          Sep 14, 2020
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                          I had bought a pair of wrangler jeans worth rs. 898/- from amazon.in and returned it on 4th september 2020 because i was delivered a wrong coloured jeans and did not receive the refund for it even though the product reached their fulfilment center on 9th september 2020. Upon writing numerous emails to the customer care, i did not receive any resolution. They just kept extending their promised date of initiating the refund and did not even share the refund reference number when requested.
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                            D
                            Deeparani Radhakrishnan
                            Sep 14, 2020
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                            Dear sir,
                            My account no (Protected)
                            Customer id: 8167847
                            I purchased a product on amazon on 28th july using my canara debit card same as not received and i asked them for refund. As per their confirmation refund was initiated on 15th august 2020, maximum time frame was 5 days, still it was not reflected in my account.
                            They had provided the refund reference number as[protected]. I had contacted your customer service number there is no proper response hence i mail you. Please check and confirm the status. If your response was worst in mail too, i'm going to file in banking ombudsman.
                            Amazon India customer support has been notified about the posted complaint.
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                              Ragi A.R
                              from Delhi, Delhi
                              Sep 14, 2020
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                              Address: Brigade Gateway, 8th floor, 26/1, Dr. Rajkumar Road, Malleshwaram(W), Bangalore-560055, Karnataka, India.

                              I have ordered a nyra decor portable teepee tents with padded mat and cushions free kit bag grey blue sold by nyra decor in amazon on july 14th for my niece's birthday in aug end from my sister's account. The order was supposed to deliver by july end aug first week. However, due to covid i expected a bit delay. Until aug 15th it didnt delivered when i contacted the customer care they told me they contacted the seller and will be delivering in a week. After a week i saw it has been returned to seller, however when i contacted they said i have initiated the return.. I had to send the track details and the lady in the customer care told me there was some fault in the product so it went back to seller and they initiated the transfer it was on aug 20th. As of now i haven't recived the refund after 20 plus days. I contacted the customer care again and still had the same reply that i have initiated the refund and when i explained the whole thing the customer care agent told me he initiated the refund. But when i asked for an email he mentioned he send the request to the team lead and il receive an email. The way the customer care agent was responding i dont think il receive the refund any time soon. Please help me resolve this issue.
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                                Priyanka Shekhawat
                                Sep 13, 2020
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                                I ordered oleev oil on 25 August 2020 and I got message that this order is returning back to seller and your refund will be issued soon on 27 August 2020 now it has been more than 2 week. Till now the same message is displayed. When will I get the refund.
                                Amazon India customer support has been notified about the posted complaint.
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                                  Claudia Dias
                                  Sep 13, 2020
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                                  Website: Amazon

                                  My account has been debited for an amount of 999 I have not authorized this transaction I just received a msg that the amout is debited where in I have no subscription on Amazon
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                                    M
                                    Mohammed Wasim Changapur
                                    Sep 13, 2020
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                                    Address: Amazon Mumbai
                                    Website: Amazon India

                                    I have placed an order on Amazon and returned it due to some personal problem and amazon initiated the payment on 30th of August and said that the amount will be reflected in my account by 4th of September but I haven’t recieved the amount till date and when I contacted amazon and told the problem they said that the refund was initiated by them on 30th of August and provided me with Reference number is[protected]. Please help me with this
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                                      S
                                      Sanhita Mitra
                                      from Kolkata, West Bengal
                                      Sep 13, 2020
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                                      Address: Hyderabad: Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village Serlingamplayy Mandal, Ranga Reddy ,Amazon.in India Office Address: 2nd Floor, Safina Towers, Opp. JP Techno Park, No. 3 ali Asker Road, Bangalore – 56
                                      Website: www.amazon.in

                                      I had placed an order on 10th september 2020 of 2 burner gas stove including gas stove pipe. Here is the net worth -
                                      Item subtotal: rs.1, 149.00
                                      Shipping & handling: rs.75.00
                                      Order total: rs.1, 224.00.

                                      I paid through my bank account online icici net banking transaction.

                                      Got the order confirmation mail in my registered gmail. That is, order confirmation
                                      Order #[protected]

                                      But i had cancelled the order on 12 th september 2020. The order is showing on the website cancelled order list.

                                      But, till 12th september, the item was not been shipped only the status was showing ready to shift. And the product no way reached to my hand. So no return copncept is applicable here. But amazon is not giving me or confirming me any sort of return, customer care is saying, we can not tress the order id. I want my refund. Sending you the invoice sent in my mail and other relevant screen shot
                                      +2 photos
                                      Oct 5, 2020
                                      Complaint marked as Resolved 
                                      It had been resolved .
                                      Amazon India customer support has been notified about the posted complaint.
                                      Sep 15, 2020
                                      Updated by Sanhita Mitra
                                      Still they did not communicate to me sir .

                                      But thanks for your quick response and follow up and assurance .

                                      Regards
                                      Sep 18, 2020
                                      Updated by Sanhita Mitra
                                      Still they did not communicate nor they had initiated for refunding
                                      Sep 18, 2020
                                      Updated by Sanhita Mitra
                                      Dear Madam and Sir,

                                      Would you be kind enough to help me in this regard, till so far, there is no response from amazon india end .

                                      Regards
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                                        ramgee_1
                                        from Coimbatore, Tamil Nadu
                                        Sep 12, 2020
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                                        Address: Amazon India

                                        Sir,
                                        I have authored the book who sold my options which is available in Amazon.in few friends of mine bought the book but are unable to write reviews.
                                        I also as an author wrote a review but was removed based on impartial opinions.
                                        I tried escalating the issue but customer service is not helping me. Can I file a case against Amazon for discrimination and lack of sales. People buy books based on reviews only.
                                        Amazon India customer support has been notified about the posted complaint.
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