Amazon India Complaints & Reviews

I would like to bring it to your notice that, the amount of rs129/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 08/10/2020. Could you please assist me regarding this. Please find the attachment regarding the same.

Purchased one plus 7t mobile in an website. The invoice /warranty does not contain the product serial no. Coordinated with amazon several times and theyvjystvchatted and wasted mybmore than 3 hrs but did not do needful... Only imei no mentioned in warranty card... I need sl no be mentioned either in invoice or warranty card. This is wrt amazon account for mobile no [protected]

Firstly i would like to thank amazon for the opportunities it has provided for the many unemployed people like me world wide.

I would like to acknowledge, some things thats really disappointing the trust and brand name amazon have.

I kadavala triveni from hyderabad has given my assessment on june 30th 2020 and was selected for the interview and give the interview sucessfully and was offered a job for trms position and the hr himself told me this and gave me the joining date and drag it for one month promising me the job role and then after a month. He said the positions are over. There is no intake.. If it is so why does they have to waste my two months of time and in the first place why does he said i would be offered a job..

Is it a joke.. Seriously??
Amazon lost my trust.

Thank you and sincere apologies.

Thanks and regards,
Kadavala triveni

Sir, most of the customers from the state of maharashtra shop online through the amazon app. The amazon app has options for all languages ​​except marathi. Despite having the largest number of customers in maharashtra, amazon india is reluctant to provide the marathi language option. Consumers often demand marathi language but it is being deliberately ignored. Since i am not getting service in my marathi language, i have to suffer a lot while shopping online. As a customer, it is my right to be served in my language and according to consumer law, i must be served in my language. According to the rules of the central government, it is mandatory to provide services in the official language of the state in which you provide services and amazon india is in flagrant violation of these rules. We request that action be taken against amazon india as soon as possible.

Sir, most of the customers from the state of Maharashtra shop online through the Amazon app. The Amazon app has options for all languages ​​except Marathi.Despite having the largest number of customers in Maharashtra, Amazon India is reluctant to provide the Marathi language option.Consumers often demand Marathi language but it is being deliberately ignored.Since I am not getting service in my Marathi language, I have to suffer a lot while shopping online.As a customer, it is my right to be served in my language and according to consumer law, I must be served in my language.According to the rules of the Central Government, it is mandatory to provide services in the official language of the state in which you provide services and Amazon India is in flagrant violation of these rules.We request that action be taken against Amazon India as soon as possible.

Mene amzon se samsung ka mobile liya 13999rs me no cost emi pe liya tha amzon ne muje no cost emi ka discount diya 554rs or mujhe emi diya 2333.17*6 month =13999.02rs
Mere credit card se discount minus ho kar 13444rs cut huva hai..
Par mujhe to per month emi ka 2333.17 pay karna hai to vo hisab se 2333.17*6 months =13999rs hota hai is me koi discount to huva nahi or sirf dikha ne ke liye ye log discount batate hai par actual me dete nahi hai..
Or no cost emi hai fir bhi muje bank 156rs per month interest dene ko bhi bol raha hai

Name-vaghela lakhdhirsinh
Mobile-[protected]
Order no samsung m21 (Mobile)
Order from amazon app

My name is kavita and my order amazon order number is[protected] samsung m21 everytime customer service give date to return but no body come take order everytime amazon after cancel my order he make me a fool much time

I purchased a renewed product from amazon for the first time, i received the package and inside the package, the product box has tampered. When i see there's no product in the box, immediately i raised a complaint and they said it takes 5 days to investigate, after five days if i enquire they say that the product is delivered to you in a good manner so we cant help in this if need you can take your own action. So i planned to give a police complaint and to file a complaint i need their investigation report and invoice copy. If i ask them they said we can't provide it its our internal process. Ok, i taught the money is wasted and should not believe amazon going further. I gave negative feedback, now that too they rejected to post. So amazon is cheating in their renewed products. Be aware of purchasing this kind of product. I am shopping at amazon for the past 7years and their delivery and service were awesome, but now i didn't expect this from them i am totally disappointed.

I ordered on 29 sept 2020 for external hard disk. Immediately seller show item is shipped with tracking number EG[protected]IN. But this details is not tracking even after 8 days. It seems seller is fake and giving fake tracking number. I contacted Amazon many times but no help. It seems they are adding seller without investigation. Seller doing fraud with customer and Amazon is doing help to fake seller. Please help to resolve this issue.

I ordered one product and after delivered that product when i checked i got empty package and i complaint regarding that item they initiate my money but i didn't got my money yet. I wanna know where is my money stuck why i am not getting my money back i purchased dress of rs 397. The oder i'd is[protected].
I didn't got my money yet. Why

Return Product Details :

1. Order #[protected]
2. Order #[protected]

Date of incident -- 2nd September, 2020
Client Number[protected]

I am Amazon Business User and Prime User, frequent buyer .
I had purchased Laptop (Renewed) ASUS TUF Gaming A15 Laptop 15.6 on 29 August 2020, the product was delivered to me on 2nd September, 2020.
Renewed Product was defective, screen bleeding issue was there. I had asked Amazon to return it as Amazon Technician told me to do so.

I had placed a return request on 2nd September itself.

Issue :
Next Day, courier guy Jagdish +91-[protected] called me and told me to contact the Delivery Manager Head of the Region without his permission Product won't be picked up .
I had a call with the Deliver Manager of the Region with mobile Number +91-[protected] his name is Tarseem Raj/Chander Shekar .
He told me,
" he won't pick the product as it is very costly product and he told why I am returning the product as no one in your area is having returning issue, he denied he won't pick whatsoever"

Amazon ineffective Solution by Customer Care:
Since 2nd September -- I have called Amazon Support 5-6 times after multiple gaps of 48 hours asked by Amazon in these 9 days. Multiple times Amazon Customer Care just gives timelines without any Solution. Amazon Customer Support doesn't have resolution, my business impact they simply ignore . Two return requests have been raised up to now. Second Return Request pending since 5th September, 2020. They still ask to wait 48 hour now and then whenever I call. This was not expected from Amazon .
Keep Waiting is new solution by Amazon.
Courier Head Already told me loud and clear he is not going to pick whatever i will do or Amazon do.

My Order return issue has not been solved since 34 days..
Highest Escation Team of AMAZON IS JOKE .

1Lakh 22 thousand in my danger with such company .

Pathetic service

pls help me

Refund issue I didn't got my money back yet I am asking for help so many times to Amazon but Amazon is not helping me..please help me with this why I am not getting my money back...

Sir/Mam
My transaction of Rs 999 is not reflecting in my bank account I am waiting for almost a month now but it is not reflecting in my bank account, On the website of AMAZON it is sowing that they have initiated the refund on the 21st of September but till now it is not there in my account. Please refund my amount of 999 as soon as possible.

Someone send me a mail that you are selected in amazon India pvt ltd as a team supervisor receive 1550 from me for uniform.after they receive 2550 for salary account in ICICI bank.After that he send another from of verification and tells me to paid the 4500 I paid the money.His name is saurav and his partner name is Suman yadav

I ordered one product and then I cancelled that product but the amount I didn't get back in my account..the amount is debited from my account but after refund initiated by Amazon didn't credited in my account

I had ordered mascot men's regular fit polos RS -852 and gear polyester 38 cms grey travel duffle RS 499 from amazone. 24 july 2020 i had paid by PNB phone pay 1351rs transaction id -P2007241513127450251652 (REF NO[protected]. My account debit two time successfully. 2nd transaction RS 1351 id-P2007241516124810251441(REF NO[protected] but my amount 1351 not refund till time. order date[protected] order no-#[protected] and 2nd order date[protected] order no-#[protected]. kindly refund my amount 1351 rupees as soon as possible.

regards
Narender Mehta
[protected], [protected]

Name : Patrick Lemuel

I contact to the amazon customer care. He said the that refund for amount 3, 870.00 has been successfully processed on[protected] and the amount should reflect in your account by now, contact the bank customer care number and get details and he is giving reference number for the refund.

Refund reference # 306700

Its been 11 days, i haven't received the refund yet

The Indian bank customer care asking me to reach to home branch and provide them with utr (Unit transaction reference no.) to get details, but amazon only provided refund reference no.

Kindly provide a solution

I want to replace my mobile.
Before the last date of replacement I had visit to Amazon app and tried to replace it But nothing happened so I use for some days for checking. It run smoothly but battery issue was there now from last 3 days it get switch off and not starting. I tried to open it but not started
I want replacement or refund on this product

I did a mobile recharge 2 days back and the recharge is still pending and refund from their end is not processed.
The operator told me to wait for 48 hours for the refund to Process but it's been more than 48 hours and I still haven't received any message/refund from their end.

I have order product on 18 september which will be delivered and when i open the package under it there is no product then i have raise complint and after 5 days they denied to give me refund. i have complaint also on social media platform but no solution received please give me the solution or give me the refund of my product. i havea lose of 1399 amount which is not small amount for me please give me the refund and understand my problem.