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Amazon India Complaints & Reviews

www.amazon.in

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Updated: May 11, 2026

Complaints 20358

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Bad 😕 It seems that Amazon India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Amazon India reviews & complaints page 277

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Respected sir
Few days before i got the below mentioned mail from amzon ([protected]@amazonrecruitent.com). Due to my unemployement problem i believed this mail. They asked money for uniform and medical insurance and salary account opening. I make all the payments totally 16200 rupees. After that they again ask 15000 for one courier that contain my uniform and joing letter. I am very disappointed sir. I am from very poor family. I paid the above mentioned amount borrowing from neighbour friend. Due to this problem my family members very stressed sir. Please take action sir. Pleaseee

My name: s. Venkatesh
Address : 13 kumaran nagar, tirupadiripuliyur, cuddalore-607002, tamilnadu, india
Cell : [protected]
Pdf password : ocr6778

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Address: Chennai

Rs 199 deducted vsi/amazon stan debit, i have not added any standing instruction on my existing card neither on my amazon profile, still this amout is deducted.

I have not ordered anything from amazon from last many months.
I want the 199 rs to be refunded and want to know reason for this fraud.

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Refund ref no 1CW7MJL60000K19YUPIT not show in my account

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In amazon website there is option of return tv within 10 days with unbox condition. But amazon agents straight refuse to return tv even it box pack.

Amazon service is worst. They return small amount of product but they dont return big amount of product like tv. And their call center agents need manners to talk.

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Please solve following safe t claims, its been pending since long time.

Safe-t claim id:[protected]
Safe-t claim id:[protected]
Safe-t claim id:[protected]
Safe-t claim id:[protected]
Safe-t claim id:[protected]
Safe-t claim id:[protected]
Safe-t claim id:[protected]
Safe-t claim id:[protected]
Safe-t claim id:[protected]
Safe-t claim id:[protected]
Safe-t claim id:[protected]
Safe-t claim id:[protected]
Safe-t claim id:[protected]
Safe-t claim id:[protected]

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My account no-[protected], kashipur samastipur branch, i had made a payment of rs 603 on date[protected], for amazon due to some issue i had return product, amount of 603 had been initiated by amazon on[protected], reference no - provide by amazon is, 74332740235023434644542, i didn't receive amount yet pls process my refund, regards shilpi jha

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Sep 18, 2020

Updated by Silpi Misra Didn't receive my refund

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Address: Amazon india

I booked a mobile phone from Amazon India on 10 sep 2020 with order id[protected] and delivery on 11 sep 2020 seller paste a duplicate label for price 2340/ &sell on price 2335/ when this mobile price in the market is approax 2200/ he take exta abot 135/ by fraudness

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Sep 17, 2020

Updated by Ganeshkumar2126 My mobile no. Is [protected]

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We ordered cosmic byte h1 gaming headphone with mic for pc, laptops, mobile, ps4, xbox one (Blue)
7%
Off

From amazon on 8 august and cancelled it on 11 august but we didn't get our refund pls do needful

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Hi,

Kindly note that it has been delivered a wrong item against my above mentioned order.

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O

oomme39

from Ernakulam, Kerala

Sep 18, 2020

Hi Sir,

It was birthday gift i was intended to sent but they have made shame by sending cheep unwanted item may be scrap from their store!

More over the are not ready to give any response from their site so far!

Thank you.

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Website: Www.amazon.in

My name is abhishek tiwari and i have ordered a product of ₹ 1999 from amazon.com on 09/09/2020 & i cancelled the order due to some personal reason. And on the same day 09/09/2020 amazon initiated the amount to my card but i still didn't get the money. Amazon sent this reference number 5134040255027291595477 and told me to fill charge dispute form but punjab national bank doesn't have such policy. So please kindly respond to this complaint it's very urgent. My debit card number is [protected].

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Sir mujhe amazon se 14/08/2020 ko bhejgaya hai canara bank account num[protected]
Me abhi tak credit nahi hua ammout 4885 hai
Bank se koi response nahi mil raha hai
Bank ref id num[protected] hai
One month se jyada hogaya hai

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Very upset by amazon fire tv stick...
I bought it one year ago. Now it suddenly stop working... So i am not getting any support from customer care as they don't have any customer centre in delhi... It's really disgusting for such a big brand amazon... So i advise never buy it...
My issue - when a product is in warranty, the amazon team is treating the customers like a king, but once the warranty is over, they just don't care and just pass...
My complaint number amzsr015909

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Address: EA -5, 5th Floor, D Block, Tata Primanti, Sector 72, Gurugram 122101

I have ordered samsung galaxy m31 device, in exchange of a device, payment for which has already been made online. The delivery person came to my place on 15 sept to deliver the item. As the exchange device had to be given back after verification, it took some time. The person went away saying that he will come back after delivering another place within the campus. We enquired and requested him a number of times to come back and deliver the item but he did not do so. At the end of the day, on enquiry he mentioned that someone else will come the next day by 11 am. We have been waiting for the last two days but no one has come to deliver the device. No response from the person/amazon delivery has been forthcoming despite number of calls. Can we know as to when it will be delivered to our place.

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Address: 2nd2nd Floor, Safina Towers Opposite J.P. Techno park No.3, Ali Asker Road Bangalore â€“ 560052 Ph- 080 41970000

Dear sir/mam,
Sir, i applied job in olx. And i got a selection mail from warehousehiring. Amazon on 7th september 2020. For the post of supervisor.
They told me to pay ₹1750. And ₹5150
And ₹4700 and ₹3500 they told to pay again as the name of courier charge and police verification. I have paid that too bt instead of 4700 i paid only ₹2000 but other payment and all i paid the full amount. They told that once i paid they will return all my money after.
But all words are fake.
Totally i paid ₹12, 400.
But they did not responding after my payment they didnot attending my call and didnot seeing my messages through whatsapp.
They told after 48hrs i will get my courier. Bt not get till now..

Please i want my money which i paid😭😭
Bcoz i believed but they cheated me again and again. Please take the action.

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S

Sruthi Manohar

Sep 17, 2020

That fraud's phone number is [protected], [protected] .please take action.

OLX India Customer Care

from Gurgaon, Haryana

Sep 18, 2020

Dear OLX User,

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

- Your registered phone number on OLX
- Transaction receipt if any, in context to advance payment.
- Ad id through which you have contacted the suspect.
- Chat/message history with the suspect.
- Contact number/email address of the suspect.

This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

Kindly call us on our hotline number[protected]:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

Awaiting reply from you!

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I booked samsung m31 mobile on 9th september, 2020. Initially the delivery date informed was 10th or 12th september, 2020. Afterwards it was changed for 14th september. Today is 16th september, 2020 and i have not received the product or any message regarding the same. The amount is already debited in my bank account. This is the first time i am facing such problem with amazon. I want to know what exactly the problem is and why my consignment is delayed so far. If you are not in a position to deliver it then why the order has been taken. Kindly let me know the facts at the earliest or else i will file complaint with ombudsman.

With regards,
Chitra kayal

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Address: T 482/2 first floor baljeet nagar delhi 110008

My name is kavita, i have a saving bank account in central bank of india at connaught place new delhi branch. I had purchased a item amount of rs. 599/- from amazon, which is i had returned to amazon back, amazon had given me a reference no., which is 74332740235023435093319 on dated 22 august 2020. I had given a letter to central bank of india in branch by hand. But till date my refund has not credit in my bank account. So you are requested that kindly refund my amount of rs. 599/- as soon as possible. My contact number is [protected]. I had made the payment through my debit card.

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Amazon hold my account anf doesn't refund me,... Iam making a order, peter england pants,. But seller give. Me a diesel brand pants, i am happy for iam received such a big brand, such less amount as [protected]@999inr. But their size is too short so iam making return of this item... But the courier partner is doesn't attempt for pickup my product so iam, contact to customer care of amazon and iam share all the issues, and he say me to make self return and i gave the indian post courier receipt, now the product is received by selling and he doesn't create any refund and amazon hold my account, their for iam not contract amazon customer care for refund related of this product, i am lost my amount @999inr

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Sep 16, 2020

Updated by Surav#s.9 Courier receipt of indian post office i forgot to add courier receipt

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I paid electricity bill on 4th august 2020 through amazon pay by using debit card. While in transaction the transaction failed but the money debited from my account so please refund my money 1130 inr.in the transaction list, the refund will be paid in 9th august 2020 but still not.

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Dear sir,
My account no (Protected)
Customer id:8167847
I purchased a product on amazon on 28th july using my canara bank debit card same was not received and i asked them for refund. As per their confirmation refund was initiated on 15th august maximum time frame was 5 days, still it was not reflected in my account.
They had provided the refund reference number as[protected]. I had contacted your customer service number there is no proper response, hence i mail you. Please check and confirm the status.

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Sep 15, 2020

Updated by Deeparani Radhakrishnan Pls update my complaint

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This is regarding my refund which I have still not received from the bank, my order was cancelled on 8th September'20, it was placed from Amazon and payment was done by UPI transaction. Please return my refund amount.

Also have send an email from
My ID

Please revert soon

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Still no resolution from Amazon&rsquo;s end.