Claimed

Amazon India Complaints & Reviews

1
Last updated Mar 30, 2024
Complaints 19923
Resolved
1457
Unresolved
18466
Quick Links
Statistics
Share
Contacts

File a complaint to Amazon India

Having problems with Amazon India?

File a complaint and get it resolved by Amazon India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Amazon India
Customer Service Contacts

Amazon India Phone Numbers

Phone
+91 40 3992 1111
2010
1049
+91 80 4197 0000
792
424
+91 44 3088 3088
536
342

View more phone numbers

Amazon India Website

Amazon India Head Office Address

Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy
Hyderabad
Hyderabad District
Andhra Pradesh
India
500032

Amazon India reviews & complaints page 278

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Sir, i have booked a sanyo led tv on dated 07/06/2020 order no[protected] on amazon by making payment through net banking (Oriental bank of commerce bank, gorakhpur branch). As the delivery of the tv was rescheduled two times on my request it was returned back to the seller instead of delivering to me on sunday i. E 14/06/2020 as i requested to deliver it on 14th june 2020 i. E sunday. On returning back to the seller refund of rs 22/-...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
rajmadhuri1972
from Gurgaon, Haryana
Report
Copy

Refund not received back after order cancellation

Address:AMAZON INDIA

Please refund the amount paid for the order numbers :
[protected]
[protected]
Dated 6th jul 2020.
Order cancelled as payment not received at amazon end due to
Technical error.
But amount deducted from my bank account (Rs 19798 dated 06/07/2020).
As per earlier mail from amazon, it should be done by 13th jul 2020 but
Nothing has been refunded yet....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I ordered few items from amzon india.

I used my international credit card from usa, and invoice address (Billing address) i mentioned india address as there is no option to enter usa address, my order is successful and order number generated.

But after one day.
I received email that i required to send credit card statement and billing address, i sent the required detail then i received another email that...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sri44444
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my refund amount not credited

Address:Amazon
Website:Amazon. Com

I ordered a book on amazon.. It got canceled and the refund was initiated on 8th july..
But i'd idnt got the refund and my account is in indian bank
Name:burugupalli sai srikar
Acc no:[protected]
I am attaching all the numbers sent by the amazon...
Plzz look into this and update me on this...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vg lakhs
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund process delay

Address:C/of muralikrishnan, 47/F40 nagaram road,vengatachalam nagar, Pattukkottai.Thanjavur district.614601

On tue, jul 14, 2020, 8:49 am vg lakhs wrote:
Transaction - inquiry - p

On mon, jul 13, 2020, 9:34 pm amazon.in wrote:
Hello,

This is to confirm that refund for amount 5249.00 has been successfully processed on[protected] and the amount should reflect in your account by now.

Refund reference # 192574

Please contact your bank’s customer care center and quote these...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Dear sir/madam,
This is to bring to your knowledge that i had done online shopping at amazon on 23rdmay2020 of rs1121.66. Purchased 2 books of rs 572.66+rs 549 out of which amazon cancelled the second book and initiated refund on 5thjune2020 but till date i haven't received the amount. Amazon has also not provided the refund reference number so that i can contact bank for help. My reference number for the transaction of rs1121.66...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Chandrashekhar Bodhe
Report
Copy

Cancelled order but not payment refund

I payment mseb electrical bill 30 jun 2020 and order cancelled amazon refund cancelled order payment 2nd july 2020 but not credit in my account i contact custermer care two times but not my satisfaction so my payment 1780+1420=3200 immediately credit my account...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I have placed an order for the book "murder in the crooked house" by soji shimada on 20/06/2020 and paid an amount of rs.271/-. As i have not received the parcel, i have sent a message through message center availble in amazon site on 04/07/2020 but till now neither i received any reply nor the parcel. I want to cancel the order and refund the amount paid. But i have not find any option to cancel the order and refund.
So please arrange...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I ordered redmi note 9 pro (Aurora blue, 4gb ram, 64gb storage) - latest snapdragon 720g & gorilla glass 5 protection. From amazon.in on june 30th 2020 and paid 1398/- rupees. My ordere no:[protected]. They promised to deliver the product on 2nd of july 2020. They delivered the package to me on 2nd july at 13:12 pm. I find the package little lighter on weight and the delivery guy came keep asking delivery confirmation otp (One time...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Prashant142070
Report
Copy

Realme buds q

Address:India

I have returned my detected earbuds, all process has been don and more than 7 day is passes and still not got my refund....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
karthick raj R
Report
Copy

Bug in application

There is a serious bug in amazon application.

Please find the issue i faced,

1. I ordered 7 items and the payment got declined due to you issue
2. Again i did the payment and it succeeded
3. I got a mail that your order is placed with order i'd for all 7 items
4. Suddenly i got a mail that your order failed due to payment declined the next day
5. I called amazon customer care and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:2/42 AAni street,sivaramnagar,ganapathymanagar,coimbatore

My payment refund is from amazon. Refund reference no[protected]. Amazon already released the refund to my account, the bank not enter the amount rs599...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I had placed order of 2 centrum silver men 50+, 200-count bottle ordered on 25-dec-2019. I had to go on 3 rd january overseas and i paid 500 rs. Extra for faster delivery.
I had contacted seller through amazon app on 1/1/2020 that i am leaving on 3 rd january please deliver the order. There is no reply from seller.
I spent lot of time chatting with amazon customer care. First they promised refund in amazon pay balance. But...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Website:Amazon Refund

To,
The chief branch manager
State bank of india
Hissar Mandi Branch

Subject: charge dispute "refund not processed by the bank"

Dear sir

A refund of 431 and 379 rupees was successfully processed on 04 and 06 July, 2020 to my account. This amount should have been credited to my sbi by now, but i have not received the refund till now.

I have called the state bank...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I have done 2 transaction of same amount of rs.1699/- each on same date on 10/07/20. Payment deducted from my account but order not booked. I checked it with my bank but they are telling that both the transaction of rs.1699/- each was done successfully.
Transaction ref no. Are[protected] &[protected] on dated 10th july 2020, amount - rs.1699/- & rs.1699/- respectively.
Also i got the message from from that payment successful...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Abhijit250
Report
Copy

Missing refunds

Order no[protected] was cancelled and no refund has been made till date.
Upon contacting customer service they provided me with a rrn and advised me to contact the bank. Upon contacting bank they said no such refunds were made by amazon india and did not acknowledge rrn provided by amazon, instead asked me to provide utr no which again amazon failed to provide.
Felt cheated by amazon india
Kindly refund back...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:114/2 MAIN ROAD BHANGEL DIST GAUTAM BUDH NAGAR
Website:www.amazon.in

Amazon refunded my money of 3rd of july and also provided refund refrence number buwqg9od0000kbs3xba9. As per bank timeline 5 working days has been past but my refund is not reflected in my bank account. So please lokking to this....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:baidyapur,gangnapur,nadia

0n 09/07/2020 i tried to amazon load money through upi but it failed and also deduct 500 rs in my bank account. So sir i want my 500 rs in my bank account!!! Plz help me and resolve this problem very soon!! In below some screenshot i sent so plzz help me sir!!...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pragatimishra
Report
Copy

Samsung galaxy m30s 64gb ram

I order a phone from amazon and return it because of some issue but i didn't get refund amazon says we iniated the refund but its not showing in my bank account...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pragatimishra
Report
Copy

Panasonic eluga i6 2gb ram black

I ordered this phone from amazon but due to some reason i return it. Amazon says that we initiated the refund but is not reflected in my bank account here is the refence no. Thta provided me by amazon (Igaiwxjww9)...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy