Amazon India Complaints & Reviews

Respected sir/madam,
I 've ordered an industrial glue gan on 30th aug. 2020 of aptechdeals company marked as item no. Ap-5119 nylon 150w with 5 glue sticks by cod. But unfortunately what you send to me a 100w glue gun which has no cash memo and no operation manual.
Moreover there is no engraved mark of company's name model no. On it and weight of the instrument also too less than what was mentioned in instrumental detail. So i do not understand whether the instrument is original or not. So i request you please send me an original and most authentic item with the same specification which is mentioned in delivery receipt if possible and oblige.
Thanking you,
With regards
Amalendu dutta
14/17 ashoke avenue
713204

My refund of of 399 has been delayed.
Reference no. -74332740238023735209703

Amazon prime/billwa showing in credit card transactions. They charged 12.99$ from my RBL credit card . It unauthorised transaction. I didn't purchase any product or subscription. Why it is so?
Kindly refund my amount to my credit card.

On Jan 24th, 2020 (night between Jan 23-24)from my Axis Bank credit card 6 fraudulent transaction of Rs. 2, 90, 000/- (Rs. Two Lakh Ninety Thousands) has happened on my Amazon account for purchasing of Chroma Vouchers (o Rs. 2000/- each) of entire amount. 21 such vouchers received on m mail id amounting to Rs. 42, 000/- . On wake up when I noticed the messages, I immediately complained to bank and Amazon as well and customer care blocked my Axis Bank Credit Card and Aamzon account. I lodged complaint in Cyber Crime Cell Chennai as well. Amazon customer Service confirmed for cancelling all transactions and received Rs. 50, 000/- refund as well. But for balance amount, I have sent several mail or customer care call, but no action has happened. Now my account is blocked, I can not check details, when I request for refund through mail, they tell call customer care, customer care can not help as they don't have details due to account blocked. I am in deep mental trouble as bank is mounting pressure for payments.

My refund was to come on 31/08/20 but today is 06/09/20 and has not yet arrived, amazon coustmer care service talk to what they speak, you talk to your bank coustmer care centre and when you talk to the coustmer centre, they speak, you have not come to your refund, amazon has been so upset on behalf of amazon and the bank speaks, talk to him and talk to him, i think i am hanging between the two. This is my reference number. #30005402380237125500965?

Printfidaa multicolor floral painting printed designer hard back case for sony xperia xz, xperia xz dual f8332 back cover
Sold by: abhyan enterprises
Rs. 249.00
Above product was ordered with prepaid on 1 aug. Delivery date was given as 10 aug. Which was not met and was extended to 20 aug. Which was not met either. The last track date visible was 6 august and remained same till end. After waiting further 3-4 days the order was cancelled.
Amazon said it will refund money when they get back the product (Why?). There is no time limit fixed also. Why am i being harrased for no fault of mine. When i never received the product refund should have been done immediately. I am still waiting. I do not know till how long.

I had returned 2 products which I bought from Amazon shopping site, they confirmed that refund intimated successfully but my bank account is not showing the return amount, kindly help, here is Mr product reference number which Amazon shared regarding return amount through mail.

75503720241041851546879
75503720224041497738071

I have been trying to write review for the book, the first republic b, y venkatesh rangan. I have sent email complaints and spoken to your team members and still waiting for a reply for the past two months. I had ordered four copies of the book from your website. Every time i try to send my review, it appears in red letters that i cannot send a review from my account. When enquirer, i was told
1) i can only send from an email account. I have added email to my phone account. Still unsuccessful.
2) i should have spent at least rs.3000 for the account. I have spent more than rs 4000 in 2020.
3) was told should buy at least 13 products.
Why so many restrictions for writing a single book review?
Why do you ask for product reviews if you do not want to publish it?
What is the use of buying a book if a review cannot be written?
What is the connection between buying products and writing a book review?
Why do you want to harass a regular customer, a senior citizen, when all i ask is to write a review?
Do you want me to discontinue buying products from your website?
In the past i could write review for a kitchen product from amazon even though i had not bought for rs 3000. Why the restriction now?
Also i could easily write a book review in google book store, without any restrictions.
Please resolve my problem at the earliest, otherwise i will stop buying from amazon.in.
Dr. Kalpana rangan

I had ordered a webcam (Logitech c270 hd webcam, hd 720p/30fps, widescreen hd video calling, hd light correction, noise-reducing mic, for skype, facetime, hangouts, webex, pc/mac/laptop/macbook/tablet - black | b008qs9j6y (Nndnnsnnsnna) sold by
Rana jewels
* 8, new bhopal bhopal, 6
Bhopal, madhya pradesh, 462001
In
Pan no: agnpg7933m
Gst registration no: 23agnpg7933m1zz
Rana jewels is no longer associated with amazon.
I had placed the order on august 26, 2020. I received the parcel today, september 05, 2020. However, on opening the parcel i found a 20g silver coin instead in a spectacle case.
I have my online classes in progress and i urgently need a webcam.
I have placed a return request and i need a complete refund along with a voucher/promo code for a new webcam since the price of the product has increased significantly.

Sir my refund has been completed from amazon which is 2838 in rupees but sir my refund amount did not credit in my account. Account number-10709, ifsc code-icic00bijnr, account holder name - mr. Yashpal singh. I have visited in my near bank branch but they denied for any help by the bank. Refund reference number provided by amazon is 30005402410226095030016. Please sir help me regarding this complain. I shall be highly grateful to you.

I placed an order for amazon prime yearly membership (Ordered on 20 august 2020 order#[protected] under the promotion scheme for rs. 899. The money was deducted from my account and i also got confirmatory mail on my registered email id for placing the order through amazon.in as follows:

Order confirmation
Order #[protected]
Hello mamta,
Thank you for shopping with us. If you would like to view the status of your order or make any changes to it, please visit your orders on amazon.in.

Arriving:
Not yet available

View or manage order
Your order will be sent to:
Address confidential
(For privacy reasons, the recipient's address is not displayed.)

Order summary
Order #[protected]
Placed on thursday, august 20, 2020
Item subtotal: rs.999.00
Promotion applied: -rs.100.00
Order total: rs.899.00

However, i did not get the prime membership. When i called customer care, i was told that due to some technical error money has not reached them. Despite making several calls / emails to customer care support, till date, no solution has been provided to me. Neither i am able to login to amazon prime nor the money is refunded to my account.

Hi,

I have ordered 3 deodrants but i could not get due to some delivery issues and my order got cancelled by amazon. But till the date i have not get my refund amount of 909rs from Amazon.

Amazon said that they had refund my amount but the problem is that my bank denied for this refund.

For your reference, i am sharing with you the refund reference id given by Amazon.

I recently ordered a book named ‘Sooraj ka saatvan ghoda’ from Amazon. They sold it to me for 80₹ plus 40₹ delivery charges. But, the mrp on book is 70₹.

I placed an order on 31 aug 20.
The order consisted of essential items.
They were supposed to be delivered on Sept 4-5.
I received a mail on Sept 4 saying that the delivery was cancelled because the contact could not be made.
I understand the part where contact could not me made but what I don't understand is, is how can you just cancel essential food items without another attempt or warning.
We have been eating restaurant food from a few days and waiting for the items to arrive because they aren't available in our neighbourhood. And all of a sudden the items are cancelled and the customer service guy says to reorder and to take his word that it won't happen again. Are you serious?
Your expecting us to eat atleast 4 more days from outside just because your delivery agent or network didn't work?Who do you think we are? The Ambani's???

Funny thing is, from last 4-5 times the delivery agent never contacted me and just showed up on my doorstep. How the hell did he know the address without calling me? And the last delivery was essentials too and yet he delivered without contact.
I could have reordered if it was just some other item eg-electronics, clothing, etc. But essentials seriously???
I hope you people don't trust them because I will never again shop on Amazon. The category Essentials/ Pantry is just a category title for them and holds no extra care or value.

Order#[protected]-9607562

Ordered one plus mobile on August 8th 2020 as my phone was broke and payed the full amount too with my credit card. It took a great deal of research and wait to arrive at this phone. The expected delivery was Sep 10 which had a gap of around one month which is understandable at the time of the pandemic and hence we decided to wait till that time with the hope that Amazon will fullfill the same. Instead Amazon seller send us a package with faulty bar code and hence the same was delivered and taken back from us citing the same is not able to mark the delivery.

Amazon is saying they send it through a secure package and they cannot or the delivery partner they choose is not even able to secure even the QR code in the package.

It clearly violate the trust and the belief we had with Amazon. We called multiple times with customer care and they informed us that the package will be delivered and told us to be patient till September 10 where as the same got initiated refund from Amazon end now.

We invested around 28k for this mobile and that too was held by the amazon seller for one month. Now as there is no replacement we need to look for some other mobile as nord is currently in stock.

Don't Amazon have any liability to deliver the items to their customer they promised?
Don't we as customers have right to get a replacement if the item they send got some fault in transit?

The only answer I got is sorry from the customer service team and sorry will not answer for our wait and for the period our money was locked and the negligence of the amazon seller and the courier agency.

Hi, I am Saptarshi Das. On 21st august I have purchased oneplus q1 55 inch tv of rupees 69899. But duet to some reasons I had cancelled the order. Amazon had initiated the refund on 27st august. But i still not got my refund . They have provided me the reference number 30005402410234114838955 in case I did not receive the refund amount. My UBI account no[protected]. I am requesting you to look into this matter and solve immediately.

Hi
this is in reference to product- ACCU CHECK BLOOD GLUCOSE MONITOR KIT, ordered online via amazon, which was ordered along with accu check glucose strip but when the product was delivered we found that they have only delivered strip and not the blood glucose monitor kit, following which we filed a complaint with amazon, to which they did not even respond back. After 2 weeks we contacted them multiple times to which they responded rudely that they have done the investigation and can not help us either with refund or delivery of the product. even on multiple requests for re-investigation they did not file any complaint.
we also e-mail them about the missing product and shared the image of the box which is so small to contain both the products together and they again did not respond.
We as a consumer feeling helpless, cheated and humiliated as these e- commerce companies thinking that they are not accountable to us and do not bear any consequences in such matter.

I ordered a product on Amazon which I later returned due to some issue.
A refund of rupees 5508 was to be transferred. While expected date of transfer was 31 August today is 3 September and I have not received any amount.
RRN number given is 74332740240023896960470

I would like to bring it to your notice that, the amount of Rs49 has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had I done any transaction nor did I get any otp during the transaction. The transaction occurred on 3rd September 2020.

Kindly address the issue .

Your DTH recharge for Tata Sky Subscriber id [protected] for Rs.278.00 is successful.
Order Id:[protected]

Operator reference number: TP[protected]

BBPS reference number: BD01CABRWHDH

the registered mobile number is typed wrong. I kindly request for a refund.