Claimed

Amazon India Complaints & Reviews

1
Last updated Mar 30, 2023
Complaints 19468
Resolved
1421
Unresolved
18047
Quick Links
Statistics
Share
Contacts

File a complaint to Amazon India

Having problems with Amazon India?

File a complaint and get it resolved by Amazon India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Amazon India
Customer Service Contacts

Amazon India Website

Amazon India Head Office Address

Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy
Hyderabad
Hyderabad District
Andhra Pradesh
India
500032

Amazon India Phone Numbers

Phone
+91 40 3992 1111
1972
993

View more phone numbers

Amazon India reviews & complaints page 281

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest

I was looking for a specific product say dir 825 router. The reviews show that there are say 4000 reviews for this product, but when i actually review the individual reviews i find that amazon has mixed all reviews from all related products.

E. G dir 825 dir 826 dir 842 dir 816 and all are reviewed together.
As a result it's difficult to find out exactly what is the customer feedback or opinion on the specific product you are looking for.

I hope amazon india will separate the reviews and segregate them based on the actual product search and not mix all products under one brand.
+1 photos
Amazon India customer support has been notified about the posted complaint.
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Report
    Copy

    I received an acknowledgment and an id[protected]. From bt-payumn. But the item is not received. I am adding few more points. This offer was under the 'festival bonanza offer, where there was 80- 90 percent reduction in price. A samsung s10 mobile phone was offered for rs.2999/- under the head mobile accessories and i paid the amount. I get a message from bt-payumn acknowledging the receipt of the amount on the 10th of april and an id[protected]. As many days have lapsed i came to customer complaints to resolve the issue.
    Amazon India customer support has been notified about the posted complaint.
    Helpful
    Be the first one to find this review helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit

      I have received expired product and I contacted Amazon for refund they told me we have made refund for your product still not received refund
      Helpful
      Be the first one to find this review helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
        Report
        Copy
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        Address:23 barkas chnadrayangutta Hyderabad
        Website:Amazon.in

        I have ordered on feb in amazon redmi note 8 pro mobile but i have received only box. When i open the box there is only chargers and dummy mobile. Immediately i complain on customer care of amazon they said i have to wait for 5 bussines days i have wait and call him after 5 days they said wait we will call you when the investigation is complete. Till now. When i call to customer care of amazon someone is saying we have deliver the product and someone is saying wait again for 5 days
        +2 photos
        May 8, 2020
        Complaint marked as Resolved 
        my contact number 8309281361
        Amazon India customer support has been notified about the posted complaint.
        The delivery boy asked me to collect the parcel from a place far from my home.
        The delivery boy asked me to collect my parcel from a place far from my house.
        Helpful
        Be the first one to find this review helpful
        Found this helpful?
        2 Comments
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit

          Address:Mumbai

          This is the second time Money debited without any information

          Txn of INR 129.00 done on Acct XX445 on 07-May-20.Info: VSI*AMAZON ST.Call 18002662 for dispute or SMS BLOCK 445 to [protected]

          I have received this mesaage with out any authorization.

          They must refund amout and should not repeat in future.
          Mo no. [protected]
          Helpful
          Be the first one to find this review helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit

            Dear sir
            My account has been debited on 02 may 20 by using amazon pay app and my mobile number [protected].

            I never use amazon pay or install this app.
            Someone make fraud with my phone no and debited all balance by amazon pay app and other upi app.

            Please do inquiry as soon as possible. I have two accounts with sbi and both are debited by using the mobile number and amazon and paytm app.

            Vivek tiwari
            +2 photos
            Amazon India customer support has been notified about the posted complaint.
            Helpful
            Be the first one to find this review helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              March, April credit card charges that I did not authorize. Using my card number for this service is unlawful. I want the removed. $ 12.99 on each bill. I do. It want amazon prime now or ever. This has happened before. Get it stoped NOW.
              May 07, 2020
              Updated by Farmwife
              Remove these unwanted charges.
              Helpful
              Be the first one to find this review helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                Report
                Copy

                Charge on my Discover bill for annual prime $128.52, never signed up for this. Charge date May 4, 2020. *k32BG63D3
                Helpful
                Be the first one to find this review helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit

                  Website:Amazon.in

                  They r not paying from last 2 year a small seller funds
                  +1 photos
                  Helpful
                  Be the first one to find this review helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    Report
                    Copy

                    Address:I haven't got help from my bank or amazon

                    I had done a upi transaction of 500 rupees to my friend on 1st may 2020 through Amazon pay upi . But it showed pending but the the amount was deducted from my account and not deposited to my friend's account .
                    But unfortunately the money is not deposited yet . Please help me on this regard .
                    +1 photos
                    Helpful
                    Be the first one to find this review helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      Resolved
                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
                      Report
                      Copy
                      Resolved
                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                      Address:Srikakulam

                      My amazon account name: manikanta
                      My mail: [protected]@gmail.com
                      My account is not working from last 3 months .. i call daily & mails do to the company .. but no one help me.. my wallet balance left in the account.. unable to use that balance also..
                      I want my money back ... please take action on amazon...
                      +1 photos
                      May 12, 2020
                      Complaint marked as Resolved 
                      Still not solved
                      May 06, 2020
                      Updated by Reddyamkr
                      Recharges & add money also not working
                      May 12, 2020
                      Updated by Reddyamkr
                      Still not working
                      Helpful
                      Be the first one to find this review helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit

                        Address:Brigade Gateway, 8th floor, 26/1, Dr. Rajkumar Road, Malleshwaram(W), Bangalore-560055, Karnataka, India.

                        I was on 30 days free trail on amazon prime membership from[protected]. On[protected] they subscribed me into the yearly package of rs.999. I immediately requested for cancellation of the package. The package was cancelled but the amount did not get refunded into my canara bank account. When i complaint about the matter to the customer care service, they informed me that from their side the amount has been refunded and will be showing in my account within a few business days. Along-with that they have also send reference id code which shows that amount has been generated from their side but is not reflected into my bank account. Here i will attach the snaps of the email send by amazon. It will be helpful if the needful actions are carried out as soon as possible.

                        Indrani mazumdar
                        Email address - indrani. [protected]@gmail.com
                        Phone no - [protected]
                        Amazon India customer support has been notified about the posted complaint.
                        Helpful
                        Be the first one to find this review helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          Address:akra krishnagar ps maheshtala south 24 pgs wb 700140, akra station road bandhabpally

                          Suman chakraborty
                          2:57 pm (45 minutes ago)
                          To jeffbejos

                          One of your customer registered as mobile no 2020 no[protected] ordered biker mask worth 249 rs till not delivered prepaid ordered

                          He asked me to contact you specially i referred him to buy from you

                          It's mt and your good will please delivered his his prepaid product as soon as possible his delivery address my address akra krishna...
                          Helpful
                          Be the first one to find this review helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Order details : order id:[protected]
                          Have ordered mobile with above order i'd around one month back. Till 3 days back we got update like order will be delayed and now we got update like order cancelled. When talked with customer executives they r saying order cancelled again and again and also telling u can complaint where ever u can about this. Is this type of business u people r doing. I don't understand should we have trust in amazon anymore. Even customer executives are talking reckless. We r buying product by paying money not getting it for free right.
                          I have faced these type of issues for last four orders. As per ur executive told u can complaint anywhere i am going to file a case in labour court for the same. I have shared some of the data in attachments.
                          +1 photos
                          Amazon India customer support has been notified about the posted complaint.
                          Helpful
                          Be the first one to find this review helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit

                            Face mask ordered. Not received yet. Amazon website shows delivered. Noooooo. Complained. No response from amazon.
                            +1 photos
                            Helpful
                            Be the first one to find this review helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit

                              Address:Indiranagar Bangalore

                              Dear sir or madam,
                              Refund for the mentioned r reference number from Amazon74332740097009692581523

                              Its been 1 month now i haven't received refund amount of 557 please do process and do the needful

                              Thank you,
                              +1 photos
                              Helpful
                              Be the first one to find this review helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit

                                I have made a few order on amazon on 8th april and and cancelled the the order on 10th april 2020. The amazon has sent my refund to bank but the bank is not crediting refund to my bank
                                Transaction i'd:net pymt[protected]
                                And my bank details is
                                Acc no.[protected]

                                Name-md alilur rahaman
                                Address-reckjuani road, rajarhat nr nabadisha club, kolkata, west bengal, 700135
                                Bank name-corporation bank
                                Mobile no.[protected]
                                Kindly, help me with these details
                                +1 photos
                                Amazon India customer support has been notified about the posted complaint.
                                May 03, 2020
                                Updated by Md Alilur Rahaman
                                Refund yet not credited in my account

                                Helpful
                                Be the first one to find this review helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit

                                  Address:KONERIPATTI

                                  I purchased a product on amazon on 11th april month using my canara bank debit card and i return the item on 12th and i asked then for refund. As per their confirmation refund was initiated on 12 th of this month maximum time frame was 5 days. Still it was not reflected in my account. They had provided the refund reference number as. Refund reference # 75503720103039373739003
                                  75503720103039382037050 and 75503720105039399388676, i had contacted your customer service number they is no proper response hence i mail you. Please check and confirm the status if your response was worst in mail too i'm going to file in banking ombudsman.
                                  Amazon India customer support has been notified about the posted complaint.
                                  Helpful
                                  Be the first one to find this review helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit

                                    Address:Anaparthy

                                    My name: adimanikantareddy
                                    Amazonaccountname:amkr reddy
                                    My amazon prime account not working from last 3 months i so many times compainted but no respond... (Once open my account, again closed after24-48 hours.. This type experience i faced nearly 80 times..
                                    I so many times mailed as also and so many times i called to cs but no respond
                                    I want my prime membership refund/ are open my account & extend my validity
                                    Please take action on amazon.in
                                    Thanks
                                    +1 photos
                                    Amazon India customer support has been notified about the posted complaint.
                                    May 11, 2020
                                    Updated by Adi manikantareddy
                                    Still not solved my complaint
                                    Helpful
                                    Be the first one to find this review helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      Resolved
                                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
                                      Report
                                      Copy
                                      Resolved
                                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                                      Address:Chennai

                                      Cheat online shopping websites pls attached below website :https://salesoff.store/?fbclid=IwAR2BPqAsaA53UbWG5J7oub1QZySg1PSXWGF6uIuqpDfqqX...
                                      +2 photos
                                      May 2, 2020
                                      Complaint marked as Resolved 
                                      After done the payment not received any details like delivery date any thing
                                      May 02, 2020
                                      Updated by Mohana mo
                                      Pls help to recover the payment

                                      Helpful
                                      Be the first one to find this review helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit