Amazon India Complaints & Reviews

Sir, we have received invoice in-del[protected] invoice details hr-del[protected]Purchase vivo y91i mobile) in the invoice you have not to mention.
My company gst no. 07aaifr3528g1z6 and you are billing atul jain 2c/17 new rohtak road karol bagh new delhi-5 but my company rishabh international registered in gst b. N. 2722 main sadar thana road sadar bazar delhi-6.
Sir please i request to the new invoice issue, mention in my company gst no. I am also three or four-time already e-mail your company. Please as early as soon

Thanks

Atul jain
Rishabh international
[protected]
Date 22.08.2020

Amazon account my num [protected] my not credit account my trnx id num[protected]

Order placed 14 august 2020, order #[protected], delivered 22-aug-2020, total rs. 799.00o order id: your amazon.in[protected] refund reference number 09/05 12:41:55

I got this message from amazaon.in 'your refund for the order[protected] of rs.799.00 has been processed successfully on[protected]. The amount should reflect in your account by[protected].""
The refund reference number for the transaction is hsbcn[protected]. I need refund.

Sir/madam, i am very pleased with amazon with the delivery and its product services and since i order mostly from it but lately these days its services has been deteriorating day by day as i have ordered a product on
24-aug-2020
With order no as[protected] and got delivered on 7 september but since the product was not as good as expected i opted for a return,
My return details are as
Pickup time:
Tuesday, 8 sep, 2020, 07:00 - 19:00
Pickup tracking id:
[protected]
I cannot raise a complain in company website because the customer service there hasn't been very helpful in attending my query.
Please help me with my issue i would be forever in your debt.
Thank you
My contact details are as
Imchen. [protected]@gmail.com

Hi team,

My account is locked, as i have used international card on my amazon account for the latest order which is cancelled. I got a message asking for billing information and i have provided it couple of times however it still says couldn't unlock my account. I called you guys countless times for help but i haven't recieved any, moreover my prime account is locked where that's the only source of entertainment i have in this pandemic. Whenever i login to my account i see a message stating we have sent email and message for further steps and saddest part is i haven't received any email from amazon so far with any kind of details. This is really frustrating and annoying that my amazon shopping account and amazon prime is locked and can't use the service for which i'm paying. It's really sad that none of your agents have that much of calibre to helpe me out. Very poor customer service. Very disappointed with amazon.

Name: sonia

Contact number: [protected]

Email: [protected]@gmail.com

Unlock my amazon account immediately.

Regards,

Sonia.

Order #[protected]

Order issue :
I have ordered[protected] a 2tb wd external hard drive (Blue color) which was selling at a price of 4000 inr by a seller called hop tech (https://www.amazon.in/sp?seller=A3JOYN84H57H8M), which unfortunately was cancelled by the seller on[protected] around midnight. I have contacted amazon for the reason why my order was cancelled and i got reply from the customer service that that seller wasn't able to dispatch the order to my address to which i have argued with customer service that to tell the seller to deliver my product using different courier service.
On[protected], i received a message mentioning that my order was out for delivery and i need to keep the cash ready as i opted for cash-on-delivery. I was happy that customer service has forwarded my message to the seller and my order was being delivered and got the cash ready.
The delivery guy came to my home and the packaging was of amazon so i confidently paid the delivery guy the amount of ₹4000, the courier service which delivered my product was xpressbees. I even started recording the unboxing just for my convenience. The package was covered by amazon tape and i started unboxing the package. Halfway through unboxing and i could see it was not the mentioned product inside instead a internal hard drive of a computer with no box or anything covered fully with bubble wrap. I understood this was some kind of fraud and stopped unboxing it. I have left the bubble wrap like that.
I was totally scared after seeing this and thought i have lost my hard earned money to some scammer in amazon. I right away called amazon cc and they told they would help me. They have told me to wait for 3 more days as they were waiting for the reply from the seller. After hearing this i felt happy that amazon would help me in getting my money back. But things didn't go as expected. This kept going for days and one day out of frustration my call was transferred to the senior customer service executive. The senior was helpful and knew i was cheated by the seller and promised me to wait for 3 more days and told me that he would refund me if the seller doesn't respond. I again waited for 3 more days and i didn't get any call from the amazon to which i again called to the customer care, but this time cc guy told me firmly that amazon can't refund my money. After hearing this i was broken and still didn't give upon my hopes. Again i called cc after 3 days and told them about all the incidents. They checked on the seller and seller was removed from amazon due to various complaints against them. They said they were filling for a refund and promised me i would get call from amazon regarding this after 3 days. I waited for more than 1 week and still i didn't get any response from amazon team.
Conclusion :
Even though my order was cancelled seller used my address to fake the order. As a normal consumer i fell for this trap and i was scammed for ₹4000. Amazon isn't ready to accept their mistake as it's their responsibility to safeguard my address and respect my privacy. Amazon should be more careful in allowing who can sell on their platform. Without cross checking all these they have just allowed a scammer to scam people like me. There's no way right now to contact the seller as seller has been already removed.
I was cheated by seller, seller cancelled my order purposely and the delivers different product with another courier service which i'm not aware of. As a buyer who was not aware of this trick, i accepted the order thinking it was my 2tb wd external hard drive and paid the courier guy the money. Seller has cheated me for ₹4000 and i'm devastated about my loss.

I request amazon to do a full refund of the money and deal with the seller from your end.

I'm also attaching all the images and videos of the unboxing in the link below:
https://drive.google.com/drive/folders/1m1LYoDRtSpRI6TJInYdTo77GXB8aOzb_?usp=sha...⇄

Appario retail pvt. Ltd., sell products on amazon with invoice not w/ product serial number and dealer stamp. I bought a lenovo laptop on 18aug20, when i approached lenovo, they denied service because of missing s/n and dealer stamp on the invoice. When i approached amazon to help me to get the corrected invoice, i am not getting support. I cannot directly reach the seller as well, no seller contact information available.
My invoice no.in-blr[protected], my contact no. Is [protected]

Amazon has locked my amazon account with no reason and its been 2 weeks now, everyday i'm calling amazon customer service and no resolution provided. I have been sending multiple emails and no proper response.

Respected sir/madam,
I 've ordered an industrial glue gan on 30th aug. 2020 of aptechdeals company marked as item no. Ap-5119 nylon 150w with 5 glue sticks by cod. But unfortunately what you send to me a 100w glue gun which has no cash memo and no operation manual.
Moreover there is no engraved mark of company's name model no. On it and weight of the instrument also too less than what was mentioned in instrumental detail. So i do not understand whether the instrument is original or not. So i request you please send me an original and most authentic item with the same specification which is mentioned in delivery receipt if possible and oblige.
Thanking you,
With regards
Amalendu dutta
14/17 ashoke avenue
713204

My refund of of 399 has been delayed.
Reference no. -74332740238023735209703

Amazon prime/billwa showing in credit card transactions. They charged 12.99$ from my RBL credit card . It unauthorised transaction. I didn't purchase any product or subscription. Why it is so?
Kindly refund my amount to my credit card.

On Jan 24th, 2020 (night between Jan 23-24)from my Axis Bank credit card 6 fraudulent transaction of Rs. 2, 90, 000/- (Rs. Two Lakh Ninety Thousands) has happened on my Amazon account for purchasing of Chroma Vouchers (o Rs. 2000/- each) of entire amount. 21 such vouchers received on m mail id amounting to Rs. 42, 000/- . On wake up when I noticed the messages, I immediately complained to bank and Amazon as well and customer care blocked my Axis Bank Credit Card and Aamzon account. I lodged complaint in Cyber Crime Cell Chennai as well. Amazon customer Service confirmed for cancelling all transactions and received Rs. 50, 000/- refund as well. But for balance amount, I have sent several mail or customer care call, but no action has happened. Now my account is blocked, I can not check details, when I request for refund through mail, they tell call customer care, customer care can not help as they don't have details due to account blocked. I am in deep mental trouble as bank is mounting pressure for payments.

My refund was to come on 31/08/20 but today is 06/09/20 and has not yet arrived, amazon coustmer care service talk to what they speak, you talk to your bank coustmer care centre and when you talk to the coustmer centre, they speak, you have not come to your refund, amazon has been so upset on behalf of amazon and the bank speaks, talk to him and talk to him, i think i am hanging between the two. This is my reference number. #30005402380237125500965?

Printfidaa multicolor floral painting printed designer hard back case for sony xperia xz, xperia xz dual f8332 back cover
Sold by: abhyan enterprises
Rs. 249.00
Above product was ordered with prepaid on 1 aug. Delivery date was given as 10 aug. Which was not met and was extended to 20 aug. Which was not met either. The last track date visible was 6 august and remained same till end. After waiting further 3-4 days the order was cancelled.
Amazon said it will refund money when they get back the product (Why?). There is no time limit fixed also. Why am i being harrased for no fault of mine. When i never received the product refund should have been done immediately. I am still waiting. I do not know till how long.

I had returned 2 products which I bought from Amazon shopping site, they confirmed that refund intimated successfully but my bank account is not showing the return amount, kindly help, here is Mr product reference number which Amazon shared regarding return amount through mail.

75503720241041851546879
75503720224041497738071

I have been trying to write review for the book, the first republic b, y venkatesh rangan. I have sent email complaints and spoken to your team members and still waiting for a reply for the past two months. I had ordered four copies of the book from your website. Every time i try to send my review, it appears in red letters that i cannot send a review from my account. When enquirer, i was told
1) i can only send from an email account. I have added email to my phone account. Still unsuccessful.
2) i should have spent at least rs.3000 for the account. I have spent more than rs 4000 in 2020.
3) was told should buy at least 13 products.
Why so many restrictions for writing a single book review?
Why do you ask for product reviews if you do not want to publish it?
What is the use of buying a book if a review cannot be written?
What is the connection between buying products and writing a book review?
Why do you want to harass a regular customer, a senior citizen, when all i ask is to write a review?
Do you want me to discontinue buying products from your website?
In the past i could write review for a kitchen product from amazon even though i had not bought for rs 3000. Why the restriction now?
Also i could easily write a book review in google book store, without any restrictions.
Please resolve my problem at the earliest, otherwise i will stop buying from amazon.in.
Dr. Kalpana rangan

I had ordered a webcam (Logitech c270 hd webcam, hd 720p/30fps, widescreen hd video calling, hd light correction, noise-reducing mic, for skype, facetime, hangouts, webex, pc/mac/laptop/macbook/tablet - black | b008qs9j6y (Nndnnsnnsnna) sold by
Rana jewels
* 8, new bhopal bhopal, 6
Bhopal, madhya pradesh, 462001
In
Pan no: agnpg7933m
Gst registration no: 23agnpg7933m1zz
Rana jewels is no longer associated with amazon.
I had placed the order on august 26, 2020. I received the parcel today, september 05, 2020. However, on opening the parcel i found a 20g silver coin instead in a spectacle case.
I have my online classes in progress and i urgently need a webcam.
I have placed a return request and i need a complete refund along with a voucher/promo code for a new webcam since the price of the product has increased significantly.

Sir my refund has been completed from amazon which is 2838 in rupees but sir my refund amount did not credit in my account. Account number-10709, ifsc code-icic00bijnr, account holder name - mr. Yashpal singh. I have visited in my near bank branch but they denied for any help by the bank. Refund reference number provided by amazon is 30005402410226095030016. Please sir help me regarding this complain. I shall be highly grateful to you.

I placed an order for amazon prime yearly membership (Ordered on 20 august 2020 order#[protected] under the promotion scheme for rs. 899. The money was deducted from my account and i also got confirmatory mail on my registered email id for placing the order through amazon.in as follows:

Order confirmation
Order #[protected]
Hello mamta,
Thank you for shopping with us. If you would like to view the status of your order or make any changes to it, please visit your orders on amazon.in.

Arriving:
Not yet available

View or manage order
Your order will be sent to:
Address confidential
(For privacy reasons, the recipient's address is not displayed.)

Order summary
Order #[protected]
Placed on thursday, august 20, 2020
Item subtotal: rs.999.00
Promotion applied: -rs.100.00
Order total: rs.899.00

However, i did not get the prime membership. When i called customer care, i was told that due to some technical error money has not reached them. Despite making several calls / emails to customer care support, till date, no solution has been provided to me. Neither i am able to login to amazon prime nor the money is refunded to my account.

Hi,

I have ordered 3 deodrants but i could not get due to some delivery issues and my order got cancelled by amazon. But till the date i have not get my refund amount of 909rs from Amazon.

Amazon said that they had refund my amount but the problem is that my bank denied for this refund.

For your reference, i am sharing with you the refund reference id given by Amazon.