Amazon India Complaints & Reviews

I have ordered a Watch on Amazon during the Prime day Sale on 9th of August with the promise of delivery between 11th and 14th of August. Today is 18th and they are telling now that the item is lost in transit and they want to cancel the order.

They are doing this to Boost the sales and advertise that they have increased sale in INDIA. Once the orders are placed, they will immediately decommission the seller and tell these stories that the order is lost in transit.

The seller who i purchased from is no longer with Amazon, the item was shipped via DTDC courier, the tracking number they gave is not a valid number. the customer support is not able to reach the seller or deliver my product.
Order number:[protected]
Date: 09/08/2020

We have purchased HP Pavilion x360 Intel Core i7 on[protected] from amazon (Business Account) and that product sold by Appario Retail Private Limited. we registered our business account from Delhi address and shipping address was Uttar Pradesh. They mentioned both the address billing and shipping on Noida (U.P.) address.
we want to take input tax credit but we are unable to claim tax credit due to GSTIN not mentioned on invoice and we have called in amazon, we continuously talking for change but did not get any response and after that we have filed request for return this product but the days are passed no one come to pickup the product.

Hi sanjay,
Your package will be delivered between 7:00AM and 9:00PM by our Amazon Delivery Agent (Phone: [protected] PIN 6985). You can pay Rs.1, 999 digitally via SMS Pay Link sent by the Delivery Agent, or by cash.
This item was supposed to deliverd today. However i have received the following message
We could not deliver ALLYSON FITNESS Pull Up Bar Wall Mount.. as we could not contact you on the phone. Re-attempt on next working day. https://amzn.in/d/htkqrnu
When my phone was working and i was receiving the calls at the relevant time. When i tried to call back on the number mentioned above the call is not passing through.
This is happening for the sencond time. Last month also the item was not delivered under false pretext
It's agonizing situation if you don't want to perform your service kindly inform accordingly so that i will not place my order on your online platform henceforth.

We have received Vivo Y91i Dated[protected] Invoice No. In-DEL[protected] Invoice Details HR-DEL[protected] Rishabh International H.No. 2722 Sadar Thana Road Sadar Bazar delhi-110006

you are not in my invoice mention my company GSTIN No. please issue new invoice with gst no. and please send new invoice as early as possible.

Thanks

I bought a Fire Stick from Amazon recently and registered in Amazon Prime Video on 17/08/2020, 7.00 PM. My Registration Login ID is [protected]@gmail.com. But I cannot access movies in the fire stick yet. Please rectify the problem immediately

I, M.VEERESHAM, MY CARD NO.XXXX XXXX XXXX 2434, YOU CHARGED ON 25.07.2020 OF (Amazon Prime *MV6Q765D2 Amzn.com/bill WA 12.99 USD for the amount of Rs.974.12 and FORGN CURR MARKUP DB (Excl Tax 6.14) Rs. 34.09 and IGST DB @ 18% Rs.6.14 Total Rs.1014.35) This is not my transaction and I am not a amazon prime member also. Kindly reverse this amount to same account. I Never swipe the card for amazon on 25.07.2020.

Kindly resolve the issue.
M.Veeresh-91-[protected]
mail id: [protected]@gmail.com

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I was faid 418.10 rupees through upi to the amazon for ordering of a item, for wrong shipping address i canceled that order, the refund confirmation massage was came in same day as i canceled, but the refund money haven't diposite in my bank account. So what to do for it i can't understand.

Hi i am sanjoy biswas we have booked 1pc wifi box at the booking time amount -239 with delivery charge 80 only total amount 319 but today we have received massage amount 339/- we have call mr xxx amazon delivery person not explain amount 20/- we try today morning customer care call but your side opposition only not solve the problem.

Hisense 4K TV Ordered on 6th August 2020 and not delivered yet, Now Today on 18th of August 2020 it is showing, Returned to Seller and your amount is refunded with in 2 to 3 days. Amazon used my money from last 15 Days. and Product is not delivered.

RB sunny Fashion trigger With fire button pubg shooter.i have cancelled my order but haven't received refund 😣

Hi team,

Order date: 05/06/2022

Order #[protected]

Pickup tracking id:[protected]

I ordered lapcare 4000mah 10.8v laptop battery for hp in 5 jun 2020, i got the product 11 june 2020, the battery does not have the power backup, so i replace the product.

I got the replacement battery in 12 june 2020, the replacement battery does not even have the power backup, so i requested to return back on 3 june 2020.

Then your cs team executive said "as we checked the pickup for return we see that there are no courier services from amazon transportation who are serviceable in your area. Hence we request you to self-return the product from your end" this is what your executive told me.

Then i self returned the product to our warehouse, that courier was refused and returned to me 7th aug 2020. It's totally wasted. I am totally disappointed.

The product still in a pick-up line, about a month is gone but not yet the product. I have already complained several times about this issue. But there is still no solution to this. Please help us.

Kindly please arrange the return pickup and refund my money, i i work from home and i can’t finish my job because my laptop doesn’t work without battery, so my company has suspended my salary. I do not have enough money to buy another one kindly please arrange the refund.

Please help us.

Thank you

Kind regards
Navin dass

Order date: 21st july 2020
Order #[protected].
Order was supposed to be delivered between 23-july[protected]july-2020.
On 27-july-2020 i was told to wait until 31st of july for the product to be delivered but still it wasn't delivered and claimed as lost. So i again had a conversation with customer care support of amazon regarding the issue and claiming for a refund. So they told me to wait until for the next 5 days i. E. Until 5th of august. Again when i called customer care support they gave me a silly reason of glitch in something and again told me to wait for next 3-5 days for refund. Today is 17th of august the customer care support is still giving me silly reason and not refunding my money and telling me to wait. This is really a careless behaviour of amazon india team. They went against their policy and the refund is still not initiated. Even after what's written in their policy they went against it and yet till now didn't refund my money. Please look into this matter as i'm waiting since 31st of july until now i. E. 17th of august.

I was orders one JBL Headphone from Amazone first they send me used and old product so return the product and asked for my refund but Amazone sent my Money to their Amazone pay wallet which is completely worthless for me then I request them to send the amount to my Bank account but they completely denied and start harassing me by putting my call on hold for longest time as they can.
Kindly take strict action against that cheaters ..

I had a faulty product delivered by amazon to me and courier partner refused to pickup the order stating it was not particularly stated on the return slip that the item was broken.
I feel amazon are taking the consumers lightly since we do not complain to in the courts.
I feel i should drag them in and get it resolved.
It has been occurring since the 7th of August.

I have not got my refund amount of cancelled order nor i recieved any refund notification or status is this my bank issue bank of baroda or amazon is everytime doing this same thing i want my refund ASAP

I have purchased 3 Amazeus telescopic rail pull out wardrobe clothes as per order No.[protected] and order Item ID [protected] seller Navabharat Consolidation PVT. Ltd. New Delhi .

BUT ITEM DELIVERED ONLY ONE . Phone number of delivery man[protected]. Item delivered on 17.08.2020 and return date was expired on 11.08.2020.

Please refer amazon transaction i'd :d7qycam90000kd4xrj1s, and credit rs3299 to my account.

Guood morning sir/ madam
I'm here to raise a complaint against the bank since I haven't received any information for the online payment that I done through my debit card on 7.08.2020 in Amazon with an amount of 19, 499 and I also have the reference number (402970) attached with it, there is no proper response on this issue in the main branch Tirupattur district, Tamil nadu . So, I request u to process my payment as soon as possible . And need an update regarding this transaction. Thank you

My account has been blocked.i don't know y then I had called and complained
4 time. N given my all information They given me time till 48 hours . today
14 days completed but my account has not unblocked yet.i will try to login
my account on Amazon app & Google Chrome browser but all time show me MORE
INFORMATION NEEDED And my gift card balance near 22, 200. This is my bad
experience with Amazon Please unblock my account soon . [protected]/
[protected]@gmail.com

My account has been blocked.i don't know y then I had called and complained
4 time. N given my all information They given me time till 48 hours . today
14 days completed but my account has not unblocked yet.i will try to login
my account on Amazon app & Google Chrome browser but all time show me MORE
INFORMATION NEEDED And my gift card balance near 22, 200. This is my bad
experience with Amazon Please unblock my account soon . [protected]/
[protected]@gmail.com

Thank you

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