Amazon India Complaints & Reviews

Address: Omkar bharma chs, flat no 104 wing-j adai new panvel, new mumbai 410206

I ordered Samsung Galaxy M31 (Space Black, 6GB Ram, 128GB Storage)
from Amazon.com on date July 02, 2020. Because of COVID pendamic, there was lock down in our city so the order was not delivered to me and got notification of refund in next few days on dated July 05, 2020. I have tried to contact amazon customer care about the refund but customer service provided the details as it's initiated but still not delivered. sharing the screenshot from apps as well as the transaction details as required.

contact no. [protected]

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Address: Amazon india

Amazon had processed my refund.but it didn't credited to my bank account.reference no.BPFJ38CZ0000KBMN0CD5

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Address: Maharaha road bindaki Fatehpur, 212635

Today I have received one parsal ...that is not ordered by me ...so if possible please return it ...and please provide me information who ordered this item ...or got wrong parsal...

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Address: Ranchi

I haven't received the refund from Amazon for the order which I cancelled on 9th July. It's been 8 days and they are telling me they had issued the refund on 11th but I haven't received it yet. The amount is of Rs. 11299.

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Address: c-2 staff quaters kv cantt kanpur

The delivery date was today only but no one delivery agent contact to me and in message they have marked that we attempted the delivery but they touch with me.Your team lying that they contacted me but from the morning tried to connect delivery agent he not pick a single call.I also contact to your customer care executive they not guiding me.One of you agent rizwan informed me that they arrange call from manager and hold me for 20 minutes but no one replying properly.After some time from escalation department susrut pick the call and inform me that they will not provide the manager call.I told to him and inform that if manager call you are not able to arranged so from starting why you have not inform to me.They rudly talk to me and not help me.I am waiting for my product from last 7 days one yet the product is not deliver to me.Here is some screenshots I have attached that your delivery agent lying and message me that they have attempted first delivery.Now I am esacalting this case to social media and Twitter every where.So my request now is that either compensate me or provide the product by tomorrow that is 16 July.No one replying me on this product.Only they informed me to wait.Yet I am not received my order.There is no attempt for yesterday also and there is one responding properly and today I will go and taking a legal action over you all the members...Now I cannot wait anymore.Its enough now...Wait and watch now.

order id- ORDER #[protected]

Amazon India customer support has been notified about the posted complaint.

Jul 17, 2020

Updated by ajay196281 The delivery date was today only but no one delivery agent contact to me and in message they have marked that we attempted the delivery but they touch with me.Your team lying that they contacted me but from the morning tried to connect delivery agent he not pick a single call.I also contact to your customer care executive they not guiding me.One of you agent rizwan informed me that they arrange call from manager and hold me for 20 minutes but no one replying properly.After some time from escalation department susrut pick the call and inform me that they will not provide the manager call.I told to him and inform that if manager call you are not able to arranged so from starting why you have not inform to me.They rudly talk to me and not help me.I am waiting for my product from last 7 days one yet the product is not deliver to me.Here is some screenshots I have attached that your delivery agent lying and message me that they have attempted first delivery.Now I am esacalting this case to social media and Twitter every where.So my request now is that either compensate me or provide the product by tomorrow that is 16 July.No one replying me on this product.Only they informed me to wait.Yet I am not received my order.There is no attempt for yesterday also and there is one responding properly and today I will go and taking a legal action over you all the members...Now I cannot wait anymore.Its enough now...Wait and watch now.

Jul 17, 2020

Updated by ajay196281 now i wants this product also and wants the product without a cost.As you lied everytime and wasted my 8days.

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Address: Himachal pradesh

Hello team,

I am vishal kumar. I have unfortunately link my adhar card from another persons mentioned email id [protected]@gmail.com. My adhar card number is[protected]. And my email id is v. [protected]@gmail.com and my conatct number is +91 [protected]. Please remove my kyc from mention email amazon account.

I will be thankfull for this.

Regards
Vishal kumar

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Address: Ahmedabad , India

I ordered bag on 13th june, i cancelled item on 17 june, and i requested for refund, amazon said your refund will be initiated with in 2-5 days, but today 16th july still not got refund, i complain in customer care service 3-4 times, but still not got refund, and on 16th july amazon block my number in customer care, what can i do?
My order number[protected].

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I am noticing that since april, 2020, i am being charged every month in my credit card @ 12.99 usd for amazon prime membership subscription.
I am not using this at all and now unable to cancel this membership and subscription visiting their website

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Address: C/4/3 Trimurti Towers 590 Rasta Peth

Please dlet / cancell my prime membership from amezon i will not pay hereafter. Don"t send order for payment to citibank

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I ordered a bluelight blocking glass of livho from amazon on 11 july 2020. It was delivered on 15th july 2020, but there was no glass inside the box. Completely disappointed. Contacted amazon customer care also and raised a complaint.

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I would like to bring it to your notice that, the amount of rs999/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 15th july 2020. Could you please assist me regarding this. Please find the attachment regarding the same.
It means amazon can be any fraud from my account.
I want my money back.

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H

harrisingh018

Jul 17, 2020

still i didn't get any solution .
please oslve the issue and refund my money.

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Address: Amazon india

Actually i booked boat airdopes201 on july 20, throw amazon i've not received the item but its shown in amazon orderes it's delevered. Then i gave a complaint to amazon customer care and i asked to replace the item. They are accepted and replace the item and this time also item didn't came. Again i complete to customer for refund they are accepted that and they will credit that amount to my debit card on 7th ofjuly. Till today (15 july) that money i didnt get. What is the problem of the refund of money...
Payment card number (Indian bank) [protected]
My mobile number [protected]
Refund reference number is 30005401910172081697912

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The money which is been refunded from amazon to my sbi bank account is not reflecting in my bank account. As my sbi bank account is a nre account so for this reason the amount is not reflecting in my account as per my bank manger.
Kindly help me with my refund please

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Address: INDIA

Dear amazon executive,

I have been writing to you so many times d=for the refund of rs 19798 paid to amazon via net banking on 6th jul 2020 for the below mentioned orders, but orders called by amazon itself.
Still, the payment was not refunded back to me.
What is the matter?

Please act or i will have to react?

Regards

Rajesh mathur
[protected]

Please refund the amount paid for the ouder numbers :
[protected]
[protected]
Dated 6th jul 2020.
Order cancelled as payment not received at amazon end due to
Technical error.
But amount deducted from my bank account (Rs 19798 dated 06/07/2020).
As per earlier mail from amazon, it should be done by 13th jul 2020 but
Nothing has been refunded yet.

Amazon India customer support has been notified about the posted complaint.

Jul 15, 2020

Updated by rajmadhuri1972 customer officer from Amazon today asking for Debit Card Number, for which I have refused.

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Address: Amazaon India private Limited.(corporate office)2nd Floor, safina towers,opposite to J.P. Techno park, No.3, Ali askar road, Bangalore-560052..email- [email protected]

Website: [email protected]

I have got a job advertisement in olx india about amazaon superviser in own district, and after 2days i got a mail and text message as i am selected for a post of supervisor.. And then i contact with help desk number which they provided and then they told that i m selected and then i have to fillup a resource processing form with my handwriting and i have to pay rs 1550 for uniform, i'd etc.. So then i payed 1550 to their given account as named suman yadav.. After that they told me to fill up a salary account form and they told me to send them rs.
5000.. Nd so now i'm confused what should i do..
And plz help me in this regards.. I don't know what should i do.. Is this fraud..
I need a job but some people are playing with us.. So plz help me what is this??

Amazon India customer support has been notified about the posted complaint.

Jul 19, 2020

Updated by Antaraag I have all their call record and message..
And I one money receipt is with me..I that account number I have sent money to them

Jul 19, 2020

Updated by Antaraag This their email

Jul 19, 2020

Updated by Antaraag Account number of that company

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OLX India Customer Care

from Gurgaon, Haryana

Jul 16, 2020

Dear OLX User,

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

- Your registered phone number on OLX
- Transaction receipt if any, in context to advance payment.
- Ad id through which you have contacted the suspect.
- Chat/message history with the suspect.
- Contact number/email address of the suspect.

This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

Kindly call us on our hotline number[protected]:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

Awaiting reply from you!

Reply

Antaraag's [Complaint's author] reply, Jul 19, 2020

Phone number of that suspect-+917303511732.
I have all call record of them..nd teir messages

Antaraag's [Complaint's author] reply, Aug 4, 2020

Help me sir... This type of frauders are not good for our society..they just want money..they play with our feelings

Antaraag's [Complaint's author] reply, Aug 4, 2020

Help me sir... This type of frauders are not good for our society..they just want money..they play with our feelings

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Sir, i have booked a sanyo led tv on dated 07/06/2020 order no[protected] on amazon by making payment through net banking (Oriental bank of commerce bank, gorakhpur branch). As the delivery of the tv was rescheduled two times on my request it was returned back to the seller instead of delivering to me on sunday i. E 14/06/2020 as i requested to deliver it on 14th june 2020 i. E sunday. On returning back to the seller refund of rs 22/- was done as it was paid from amozon pay on 14/06/2020 balance rs 11477 which was paid by net banking has not been refunded by them. On making query by me they provided me refund reference number[protected] and said they have already issued refund but till date amount was not credited to my bank account.
I request you to please look into the matter, thanks.

Amazon India customer support has been notified about the posted complaint.

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C

ca Mani Gupta

Sep 5, 2020

SIR,

STILL MY COMPLAIN HAS NOT BEEN RESOLVED TILL DATE.
REQUEST YOU TO PLEASE LOOK INTO THE MATTER.

REGARDS,
MANI GUPTA

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Address: AMAZON INDIA

Please refund the amount paid for the order numbers :
[protected]
[protected]
Dated 6th jul 2020.
Order cancelled as payment not received at amazon end due to
Technical error.
But amount deducted from my bank account (Rs 19798 dated 06/07/2020).
As per earlier mail from amazon, it should be done by 13th jul 2020 but
Nothing has been refunded yet.

Amazon India customer support has been notified about the posted complaint.

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I ordered few items from amzon india.

I used my international credit card from usa, and invoice address (Billing address) i mentioned india address as there is no option to enter usa address, my order is successful and order number generated.

But after one day.
I received email that i required to send credit card statement and billing address, i sent the required detail then i received another email that they could not able to verify the payment information unsuccessful,

And received another email

Our attempts to verify the billing address and card details for your order have been unsuccessful. Please arrange for the issuing bank of this card to send this information to our secure fax line:

- the billing name and address associated with the card
- the last 2 digits of the payment card

You can find our fax number on the amazon.in help page:
www.amazon.in/help/addressverification

And there is no help line number to reach them.

Could not expect these kind of issues and no help line and how to resolve guide lines from amazon india.

Amazon India customer support has been notified about the posted complaint.

Jul 15, 2020

Updated by snaresh1981 Then next day, I received another email, as per the email I logged in to amazon India website getting similar error screen

"More Information Needed
The information you supplied was reviewed by Amazon but we cannot unlock your account at this time. For details, check for an email or text message from Amazon describing next steps. Please contact us for further concerns."
Very very bad experience from Amazon India, don't have any details how to reach them.

Below is the email content received from Amazon India.
Hello,

We have suspended your orders and Amazon account because we detected unusual activity on it.

You can help us to resolve this issue by logging in to your Amazon account and following on-screen instructions to verify your Master Card payment. We will review your information and respond within 24 hours.

For your protection, our Customer Service team can confirm this issue, but they cannot share more information.

Please note that you will not be able to access your account or place orders with us until we confirm your information.

We are sorry for any inconvenience this may have caused.

Sincerely,

Account Specialist
Amazon.in
https://www.amazon.in

Jul 18, 2020

Updated by snaresh1981 No update even after 2 days..

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S

snaresh1981

Jul 18, 2020

Any update how to reach or resolve this issue...

No update even after 2 days...

Reply

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Address: Amazon

Website: Amazon. Com

I ordered a book on amazon.. It got canceled and the refund was initiated on 8th july..
But i'd idnt got the refund and my account is in indian bank
Name:burugupalli sai srikar
Acc no:[protected]
I am attaching all the numbers sent by the amazon...
Plzz look into this and update me on this

Oct 26, 2020

Complaint marked as Resolved

Amazon India customer support has been notified about the posted complaint.

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Address: C/of muralikrishnan, 47/F40 nagaram road,vengatachalam nagar, Pattukkottai.Thanjavur district.614601

On tue, jul 14, 2020, 8:49 am vg lakhs wrote:
Transaction - inquiry - p

On mon, jul 13, 2020, 9:34 pm amazon.in wrote:
Hello,

This is to confirm that refund for amount 5249.00 has been successfully processed on[protected] and the amount should reflect in your account by now.

Refund reference # 192574

Please contact your bank’s customer care center and quote these numbers to know further about the status of the transaction in case you still haven’t received the credit within 4 business days. Please remember that you will have to call your bank’s customer care center and not visit the branch for this update.

Some nationalized banks may take more time than normal to credit the amount. If your bank is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed'. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund.

For more details on refunds, please click here: https://www.amazon.in/pay/history?tab=refunds

Thanks for choosing amazon.in

Thank you for your inquiry. Did i solve your problem?

If yes, please click here:
http://www.amazon.in/gp/help/survey?p=A2GOBRHTF2OR8Q&k=hy

If no, please click here:
http://www.amazon.in/gp/help/survey?p=A2GOBRHTF2OR8Q&k=hn

Warmest regards,
Nandhini
Amazon.in
Your feedback is helping us build earth's most customer-centric company.
=

Jul 17, 2020

Complaint marked as Resolved

Problem was solved

Amazon India customer support has been notified about the posted complaint.

Jul 15, 2020

Updated by vg lakhs Delay refund process

Jul 15, 2020

Updated by vg lakhs Delay in refund process in Canara credit card

On Tue, Jul 14, 2020, 8:49 AM vg lakhs <[protected]@gmail.com> wrote:
Transaction- inquiry- p

On Mon, Jul 13, 2020, 9:34 PM Amazon.in <[protected]@amazon.in> wrote:
Hello,

This is to confirm that refund for amount 5249.00 has been successfully processed on[protected] and the amount should reflect in your account by now.

Refund Reference # 192574

Please contact your bank’s customer care center and quote these numbers to know further about the status of the transaction in case you still haven’t received the credit within 4 business days. Please remember that you will have to call your bank’s customer care center and not visit the branch for this update.

Some nationalized banks may take more time than normal to credit the amount. If your bank is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed'. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund.

For more details on refunds, please click here: https://www.amazon.in/pay/history?tab=refunds

Thanks for choosing Amazon.in

Thank you for your inquiry. Did I solve your problem?

If yes, please click here:
http://www.amazon.in/gp/help/survey?p=A2GOBRHTF2OR8Q&k=hy

If no, please click here:
http://www.amazon.in/gp/help/survey?p=A2GOBRHTF2OR8Q&k=hn

Warmest regards,
Nandhini
Amazon.in
Your feedback is helping us build Earth's Most Customer-Centric Company.
==============================

Amazon India Complaints & Reviews

File a complaint to Amazon India

Amazon India reviews & complaints page 299

Refund not yet credited samsung Galaxy M31 ordered form amazon.com

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My refund has processed by amazon on 11th of july.but it didn't credited to my bank account.

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Female top

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Refund not received after cancellation since 8 days.

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Delivery related

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regarding unlink of aadhar card kyc from another account

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Refund

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subscription for amazon prime @ 12.99 usd - unable to cancel

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cancel / delete prime membership

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Ordered product missing

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Amount deducted from my account

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Boat airdopes 201

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money refund not reflecting in the bank account

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refund not received back after order cancellation reply from amazon

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Job appointment

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refund not received although item is successfully received back by seller.

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Refund not received back after order cancellation

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my order cancelled and unable to reach amazon india

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my refund amount not credited

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Refund process delay

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