Amazon India Complaints & Reviews

There is a serious bug in amazon application.

Please find the issue i faced,

1. I ordered 7 items and the payment got declined due to you issue
2. Again i did the payment and it succeeded
3. I got a mail that your order is placed with order i'd for all 7 items
4. Suddenly i got a mail that your order failed due to payment declined the next day
5. I called amazon customer care and they said that the payment was declined, i got the order i'd and amount got deducted for all 7 items collectively 3700rs. Don't know how it got rejected for one item alone of 860.

If i have not called them, i wouldn't have got my money reversed. I order lot of items every month, not sure whether something like this happened before.

I request everyone to check their order once thoroughly

My payment refund is from amazon. Refund reference no[protected]. Amazon already released the refund to my account, the bank not enter the amount rs599

I had placed order of 2 centrum silver men 50+, 200-count bottle ordered on 25-dec-2019. I had to go on 3 rd january overseas and i paid 500 rs. Extra for faster delivery.
I had contacted seller through amazon app on 1/1/2020 that i am leaving on 3 rd january please deliver the order. There is no reply from seller.
I spent lot of time chatting with amazon customer care. First they promised refund in amazon pay balance. But i didn’t receive anything and only promises.
As per recent chat they are saying to contact seller and seller is not responding.
Below is my order details:
Order date: 25-dec-2019
Order #[protected]
Order total: 5, 000.00 (2 items)

To,
The chief branch manager
State bank of india
Hissar Mandi Branch

Subject: charge dispute "refund not processed by the bank"

Dear sir

A refund of 431 and 379 rupees was successfully processed on 04 and 06 July, 2020 to my account. This amount should have been credited to my sbi by now, but i have not received the refund till now.

I have called the state bank of india customer service many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

I have confirmed with amazon and they have successfully processed the refund

Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.

I have done 2 transaction of same amount of rs.1699/- each on same date on 10/07/20. Payment deducted from my account but order not booked. I checked it with my bank but they are telling that both the transaction of rs.1699/- each was done successfully.
Transaction ref no. Are[protected] &[protected] on dated 10th july 2020, amount - rs.1699/- & rs.1699/- respectively.
Also i got the message from from that payment successful on billdkamazonseller se.
Kindly resolve the issue at the earliest.
Thanks & regards
My email id - [protected]@yahoo.co.in
Mobile - [protected]
Ajay kumar upadhyay

Order no[protected] was cancelled and no refund has been made till date.
Upon contacting customer service they provided me with a rrn and advised me to contact the bank. Upon contacting bank they said no such refunds were made by amazon india and did not acknowledge rrn provided by amazon, instead asked me to provide utr no which again amazon failed to provide.
Felt cheated by amazon india
Kindly refund back the amount i had paid for the order at the earliest.

Abhijit choudhary

Amazon refunded my money of 3rd of july and also provided refund refrence number buwqg9od0000kbs3xba9. As per bank timeline 5 working days has been past but my refund is not reflected in my bank account. So please lokking to this.

0n 09/07/2020 i tried to amazon load money through upi but it failed and also deduct 500 rs in my bank account. So sir i want my 500 rs in my bank account!!! Plz help me and resolve this problem very soon!! In below some screenshot i sent so plzz help me sir!!

I order a phone from amazon and return it because of some issue but i didn't get refund amazon says we iniated the refund but its not showing in my bank account

I ordered this phone from amazon but due to some reason i return it. Amazon says that we initiated the refund but is not reflected in my bank account here is the refence no. Thta provided me by amazon (Igaiwxjww9)

Dear consumer court,

Please help me,

Order ID[protected]

Order date- 29Jan 2020

Order total- Rs 4049.00

Product- Asic's men's blaze nova coral basketball shoes.

Payment- Via Debit card.

I had received the wrong product inside the box. I complaint to customer care for which they form a queries for inspection. In which they found the reason for delivering me wrong product. And created request for picking the product. During the day of pick up the pickup boy refused to pick up my product as product is not matching to the actual product I ordered. I explained the whole scenario to the delivery boy but conditionally he refused to pick up the product. After which I complaint to customer care for more than 30 times but ordered cannot be picked up. Now 6 months have been passed and still there team is not refunding my money. I also self return the product to their respective address but they refused to take the product. I spent Rs 550 in courier service. But product returned back to me. I am now completely hopeless from Amazon India. You are only hope for me. Please help me to get my hard earned money

I ordered my this above mentioned cover on 8th july through net banking and after sometime cancelled the order, so it told that it will return my 189 bucks in 5 days but i haven't received my payment.

Sir I ordered an Mi trimmer on 21st of June 2020 and I used netbanking as a payment method.
Now I didnot recieved any parcel till 27 june deadline and I asked a refund on 3rd July 2020.

Now my they issued a refund reference number IGAIVBPMF3 but still the refund is not reflected in my account even 5 to 7 buisness days have passed.
Now they are saying it go and file charge dispute.

And sbi exicutive have rejected me like nothing.
Please help me out with the refund sum.
Please locate my refund.
I am a student and I am not that much aware what to do now..
I am frustrated

I had ordered Hawkins pressure cooker from Amazon order number[protected] and paid through Paytm. The transaction was pending for a while and was successful. But Amazon cancelled the order and has not refunded the money.
Everytime I contact their customer care, they say its the bank’s issue and we have not received the payment. But according to Paytm customer care the amount was successfully credited to merchant’s Axis Bank account with reference number[protected].

So Amazon please credit my refund at the earliest. Do not ask me to contact my bank for this issue as the payment was successful from my end. You contact the bank and get my refund credited.

I have not received the refund for my 2 cancelled orders. Everytime I contact the customer care, they say refund has been initiated from our end and refund has been processed from our end but they are not even providing the refund reference number.

According to them the refund was generated on 4/7/2020 but I have still not received it in my bank account.
If you have generated the refund then why don’t you provide the refund reference number.
Please credit my refund of Rs. 680 for order number[protected].

I had two refunds processed by amazon and they said the amount is sent to my icici bank, but it did not reflect in my account, i contacted my bank and they said they have not received a payment from amazon whatsoever.

Amazon gave me 2 refund reference numbers: [protected] and [protected]

Both of which show successful on amazon but i did not get my money, nor the bank has received any request.

Please refumd my amount of 299 of ypu want then i also provide you rrn

I paid insurance premium by upi on 9th july but it faild. But refund is not done yet.

I placed an order including three items, first it got split into two orders at the time of payment on its own, and after that it showed payment declined. I clicked 'retry payment', after that it completely shows 'payment failed' for 'both' the orders.
Kindly look into the matter and resolve asap. Fyi, i'm placing this order internationally from out of india.
Thank you....

Dear sir!! I was order a net on amazon india my payment had all ready done but product had not delivered yet... I am very shocked to see that cancellation order is missing below from my order... There is mention return or replace oder... Even i had not received the product then how can o return or replace
View order details
Order date

16-jun-2020

Order #

[protected]

Order total

649.95 (1 item)