Claimed

Amazon India Complaints & Reviews

1
Updated: Feb 18, 2026
Complaints 20346
Resolved
1482
Unresolved
18864
Contacts

File a complaint to Amazon India

Having problems with Amazon India?

File a complaint and get it resolved by Amazon India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Amazon India reviews & complaints page 300

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
amit barman05
Jul 13, 2020
Report
Copy

Address: baidyapur,gangnapur,nadia

0n 09/07/2020 i tried to amazon load money through upi but it failed and also deduct 500 rs in my bank account. So sir i want my 500 rs in my bank account!!! Plz help me and resolve this problem very soon!! In below some screenshot i sent so plzz help me sir!!
Amazon India customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    P
    pragatimishra
    Jul 13, 2020
    Report
    Copy

    I order a phone from amazon and return it because of some issue but i didn't get refund amazon says we iniated the refund but its not showing in my bank account
    Amazon India customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      P
      pragatimishra
      Jul 13, 2020
      Report
      Copy

      I ordered this phone from amazon but due to some reason i return it. Amazon says that we initiated the refund but is not reflected in my bank account here is the refence no. Thta provided me by amazon (Igaiwxjww9)
      Amazon India customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        N
        nagmani163
        Jul 13, 2020
        Report
        Copy

        Dear consumer court,

        Please help me,

        Order ID[protected]

        Order date- 29Jan 2020

        Order total- Rs 4049.00

        Product- Asic's men's blaze nova coral basketball shoes.

        Payment- Via Debit card.

        I had received the wrong product inside the box. I complaint to customer care for which they form a queries for inspection. In which they found the reason for delivering me wrong product. And created request for picking the product. During the day of pick up the pickup boy refused to pick up my product as product is not matching to the actual product I ordered. I explained the whole scenario to the delivery boy but conditionally he refused to pick up the product. After which I complaint to customer care for more than 30 times but ordered cannot be picked up. Now 6 months have been passed and still there team is not refunding my money. I also self return the product to their respective address but they refused to take the product. I spent Rs 550 in courier service. But product returned back to me. I am now completely hopeless from Amazon India. You are only hope for me. Please help me to get my hard earned money
        Amazon India customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          Pratham Dubey
          Jul 13, 2020
          Report
          Copy

          Address: Mumbai

          I ordered my this above mentioned cover on 8th july through net banking and after sometime cancelled the order, so it told that it will return my 189 bucks in 5 days but i haven't received my payment.
          Amazon India customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Sandipannitd
            Jul 13, 2020
            Resolved
            Report
            Copy
            Resolved

            Address: AMAZON MUMBAI
            Website: amazon.in

            Sir I ordered an Mi trimmer on 21st of June 2020 and I used netbanking as a payment method.
            Now I didnot recieved any parcel till 27 june deadline and I asked a refund on 3rd July 2020.

            Now my they issued a refund reference number IGAIVBPMF3 but still the refund is not reflected in my account even 5 to 7 buisness days have passed.
            Now they are saying it go and file charge dispute.

            And sbi exicutive have rejected me like nothing.
            Please help me out with the refund sum.
            Please locate my refund.
            I am a student and I am not that much aware what to do now..
            I am frustrated
            Jul 14, 2020
            Complaint marked as Resolved 
            This was not fault of amazon.Thsi was fault of sbi.Amazon debited it on 3rd july. So if you are facing the same problem Do not panic give the reference number details to consumer forum. And paste some photos of the refund reference number and order details page. Never panic. Have patoence. You need not need to file a charge dispute. Just complain about sbi or kotak bank whatever bank you have amd wait patiently for email. These consumer officials will definately help you out
            Amazon India customer support has been notified about the posted complaint.
            Jul 13, 2020
            Updated by Sandipannitd
            My Bank is from sbi and they are not helping me out
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              B
              B Komal
              Jul 13, 2020
              Report
              Copy

              I had ordered Hawkins pressure cooker from Amazon order number[protected] and paid through Paytm. The transaction was pending for a while and was successful. But Amazon cancelled the order and has not refunded the money.
              Everytime I contact their customer care, they say its the bank’s issue and we have not received the payment. But according to Paytm customer care the amount was successfully credited to merchant’s Axis Bank account with reference number[protected].

              So Amazon please credit my refund at the earliest. Do not ask me to contact my bank for this issue as the payment was successful from my end. You contact the bank and get my refund credited.
              Amazon India customer support has been notified about the posted complaint.
              Jul 14, 2020
              Updated by B Komal
              No update
              Jul 17, 2020
              Updated by B Komal
              No update
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                B
                B Komal
                Jul 13, 2020
                Report
                Copy

                I have not received the refund for my 2 cancelled orders. Everytime I contact the customer care, they say refund has been initiated from our end and refund has been processed from our end but they are not even providing the refund reference number.

                According to them the refund was generated on 4/7/2020 but I have still not received it in my bank account.
                If you have generated the refund then why don’t you provide the refund reference number.
                Please credit my refund of Rs. 680 for order number[protected].
                Amazon India customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  mktesla
                  Jul 13, 2020
                  Report
                  Copy

                  I had two refunds processed by amazon and they said the amount is sent to my icici bank, but it did not reflect in my account, i contacted my bank and they said they have not received a payment from amazon whatsoever.

                  Amazon gave me 2 refund reference numbers: [protected] and [protected]

                  Both of which show successful on amazon but i did not get my money, nor the bank has received any request.
                  Amazon India customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    G
                    gurpreet singh salayal
                    Jul 13, 2020
                    Report
                    Copy

                    Address: Udhampur
                    Website: www.amazon.in

                    Please refumd my amount of 299 of ypu want then i also provide you rrn
                    Amazon India customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      G
                      Gopi nishu
                      Jul 13, 2020
                      Report
                      Copy

                      Address: India

                      I paid insurance premium by upi on 9th july but it faild. But refund is not done yet.
                      Amazon India customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        N
                        Navreet507
                        Jul 13, 2020
                        Report
                        Copy

                        Payment declined after retry attempt

                        I placed an order including three items, first it got split into two orders at the time of payment on its own, and after that it showed payment declined. I clicked 'retry payment', after that it completely shows 'payment failed' for 'both' the orders.
                        Kindly look into the matter and resolve asap. Fyi, i'm placing this order internationally from out of india.
                        Thank you....
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy
                        S
                        Shams Tabrez366
                        Jul 12, 2020
                        Report
                        Copy

                        Dear sir!! I was order a net on amazon india my payment had all ready done but product had not delivered yet... I am very shocked to see that cancellation order is missing below from my order... There is mention return or replace oder... Even i had not received the product then how can o return or replace
                        View order details
                        Order date

                        16-jun-2020

                        Order #

                        [protected]

                        Order total

                        649.95 (1 item)
                        Amazon India customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          M
                          mustafabinafzal
                          Jul 12, 2020
                          Report
                          Copy

                          On monday (13th july 2020) i had one pickup from amazon, for size replacement of liberty foot fun sandal. Pickup representative came to us for the pickup of a replacement product (Order#[protected], it was handed over to him.

                          To our surprise he asked for another product replacement (Originally ordered from flipkart). My family not knowing the provider, handed over flipkart product (Shoe) to the same amazon representative (Replacement id:[protected]).

                          After learning the strange incident, i tried calling the pickup man, but no response from him ([protected]) with pin 7488.

                          Kindly request the amazon india pickup provider to take a note of this incident and provide us the replacement for amazon product and return back the product of flipkart.
                          Amazon India customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            T
                            Thaseena Begum
                            Jul 12, 2020
                            Report
                            Copy

                            Hi

                            I had cancelled a product in amazon as on 6th june 2020 but the amount (423+423) has been debited from my account.

                            Reference number: (30005401590158170096246) rupees 423 and another reference number: (30005401590158190860456) rupees 423.

                            Above are the reference numbers which state's that has been credited from amazon but from bank it has not yet been credited. So would request you to resolve my issue as soon as possible.

                            Thanks
                            Tahseena
                            Amazon India customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              Mr. R.S. Christi
                              Jul 12, 2020
                              Report
                              Copy

                              Address: RAJKOT GUJARAT INDIA
                              Website: Amazon India

                              Dear sir
                              With the referance of my my purchase redmi 8a mobile phone amazon india
                              Order date 09-jul-2020
                              Order #[protected]
                              Delivery by amazon
                              Tracking id:[protected]
                              On sunday, 12 july 9:11 am
                              Mobile phone received.
                              After unbox the phone box phone is mad in china. For this made in china phone call to, customer service of amazon, and discuss with customer services team to replacement with made in india phone but they aren't going to replace the phone with made in india.
                              With them selling advertisement they aren't given any information or clarification about made in china india. It's only clear after come the phone.
                              Also i requested that if amazon aren't replace my phone with made in india thne i want back my money. Regarding this they aren't giving back my money that's why i have to request that help me for the same.
                              Eighter amazon give replacement with made in india phone or give back my money.,

                              Thanks regards
                              Richard christi
                              [protected]
                              Amazon India customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                L
                                from Pune, Maharashtra
                                Jul 12, 2020
                                Report
                                Copy

                                Hi,
                                My refund from amazon is not received yet, they say refund is issued but your bank not credited it to your account.
                                They have given me a refund reference number and told to go in bank and have a fight regarding this issue with the bank manager.

                                Is this our job, we paid to you amazon, why you told us to go to bank.
                                It's your duty to issue refund.

                                Please check order id :[protected]
                                Amazon India customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  M
                                  Mangesh Hiwase
                                  from Delhi, Delhi
                                  Jul 12, 2020
                                  Report
                                  Copy

                                  Address: Telephone exchange squre. CA road. Nagpur
                                  Website: Refund

                                  Buy the v gurad induction from amazon. So cancel are order to refund 2049 rupees from amazon. But amount is not reflecting to my account from bank
                                  Amazon India customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    N
                                    Nomadic soul adventure tour
                                    Jul 12, 2020
                                    Report
                                    Copy

                                    Address: Sold by kairvi tech fulfilled by Amazon

                                    Amazon customer service has blocked my number... And i didn't get my product and i already paid for it... And there is no cancellation option... What should i do...
                                    Amazon India customer support has been notified about the posted complaint.
                                    Jul 12, 2020
                                    Updated by Nomadic soul adventure tour
                                    On the way but it's running late...
                                    There is no tracking I'd ... They say that the product is delivered in post office or DTDC...but when I am going to post office nd DTDC...they asked me for tracking I'd...but Amazon app didn't show me a tracking...

                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      J
                                      julia bell
                                      Jul 12, 2020
                                      Report
                                      Copy

                                      As of feb. 26, 2020 you cancelled my account, but are still charging me
                                      Amazon India customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit