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Amazon India Complaints & Reviews

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Updated: Feb 18, 2026
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Amazon India reviews & complaints page 298

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A
Anshika singh 2802
Jul 18, 2020
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I have requested a return of three items and one delivery boy came and ask to return all the items that i have. I have returned them but i got to know he has to take only one item when other delivery boy called me for the other returns. Then i complaint to customer care about the incident. I am calling them since a month but now they are saying a delivery boy refused that he has recieved 3 items. They wont be able to refund. Order nos are

[protected] not refunded - rs 838
[protected]not refunded-rs 395
Amazon India customer support has been notified about the posted complaint.
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    siddhika nisha
    Jul 18, 2020
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    Address: Neyveli

    I have ordered for pack of 2 diapers for cost Rs867. But i got only one pack. I need refund or send me the other
    Amazon India customer support has been notified about the posted complaint.
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      R
      Rohith Alladi
      Jul 18, 2020
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      Address: HNo: 7-2-223, street No 6, Sai Balaji Nagar Gandhamguda, Bandlaguda Jagir

      Ordered books but received non stick pans
      Amazon India customer support has been notified about the posted complaint.
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        M
        Mangesh Hiwase
        from Delhi, Delhi
        Jul 18, 2020
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        Address: Telephone exchange chowk can road nagpur

        I have purchased v guard induction from amazon but unfortunately is order cancelled. Amazon refunded my 2049 rupees. But not reflecting to my account 2049 from indian bank
        Amazon India customer support has been notified about the posted complaint.
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          Neera Chowdhary
          Jul 18, 2020
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          Hello.. I had placed order for 3 ladies t-shirts and a pair of kid clothing.. Out of this i just kept only green color t-shirt beacuse other too shirts material was pathetic and child clothing from pomy and jinny which i never received in my hands.. I have received only 1 shirt refund rest i never received.. Kindly look into the matter immediately and refund me the cash as soon as possible.. It has already been a month
          Amazon India customer support has been notified about the posted complaint.
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            I
            Indhu cool
            Jul 17, 2020
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            Hi am indhumathi. Due a medical emergency i need to cancel my ordered item. I will not be available at my hometown to receive the delivery. Kindly requesting to cancel order.
            Tracking id:[protected]
            Order id:[protected]
            Phone no:[protected]
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              V
              vpisharo
              Jul 17, 2020
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              Address: Amazon Chennai India

              Have followed up thrice now over the last 15 days for refund on order[protected]. No results, just empty assurances that refund will be effected in max 5 days and lame excuses about a tech issue. The agent who came to deliver the replacement was an absolute rookie and told us the replacement was delivered to somebody else, while your site days delivery was cancelled as verification failed.
              Amazon India customer support has been notified about the posted complaint.
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                S
                Shaikh sufiya
                Jul 17, 2020
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                Address: Amazon
                Website: Uco.com

                Amazon provide the refund reference no then I will call the UCO service center but is not help UCO service and disconnect the phone then plz help my refund amount in my account..
                Amazon India customer support has been notified about the posted complaint.
                Jul 17, 2020
                Updated by Shaikh sufiya
                Refund is not pay my account
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                  S
                  sonaji chavan
                  Jul 17, 2020
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                  Address: Omkar bharma chs, flat no 104 wing-j adai new panvel, new mumbai 410206

                  I ordered Samsung Galaxy M31 (Space Black, 6GB Ram, 128GB Storage)
                  from Amazon.com on date July 02, 2020. Because of COVID pendamic, there was lock down in our city so the order was not delivered to me and got notification of refund in next few days on dated July 05, 2020. I have tried to contact amazon customer care about the refund but customer service provided the details as it's initiated but still not delivered. sharing the screenshot from apps as well as the transaction details as required.

                  contact no. [protected]
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                    J
                    Jerin ambookan
                    Jul 17, 2020
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                    Address: Amazon india

                    Amazon had processed my refund.but it didn't credited to my bank account.reference no.BPFJ38CZ0000KBMN0CD5
                    Amazon India customer support has been notified about the posted complaint.
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                      Nikita purai
                      Jul 17, 2020
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                      Address: Maharaha road bindaki Fatehpur, 212635

                      Today I have received one parsal ...that is not ordered by me ...so if possible please return it ...and please provide me information who ordered this item ...or got wrong parsal...
                      Amazon India customer support has been notified about the posted complaint.
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                        A
                        Ayush_61
                        Jul 17, 2020
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                        Address: Ranchi

                        I haven't received the refund from Amazon for the order which I cancelled on 9th July. It's been 8 days and they are telling me they had issued the refund on 11th but I haven't received it yet. The amount is of Rs. 11299.
                        Amazon India customer support has been notified about the posted complaint.
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                          A
                          ajay196281
                          Jul 17, 2020
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                          Address: c-2 staff quaters kv cantt kanpur

                          The delivery date was today only but no one delivery agent contact to me and in message they have marked that we attempted the delivery but they touch with me.Your team lying that they contacted me but from the morning tried to connect delivery agent he not pick a single call.I also contact to your customer care executive they not guiding me.One of you agent rizwan informed me that they arrange call from manager and hold me for 20 minutes but no one replying properly.After some time from escalation department susrut pick the call and inform me that they will not provide the manager call.I told to him and inform that if manager call you are not able to arranged so from starting why you have not inform to me.They rudly talk to me and not help me.I am waiting for my product from last 7 days one yet the product is not deliver to me.Here is some screenshots I have attached that your delivery agent lying and message me that they have attempted first delivery.Now I am esacalting this case to social media and Twitter every where.So my request now is that either compensate me or provide the product by tomorrow that is 16 July.No one replying me on this product.Only they informed me to wait.Yet I am not received my order.There is no attempt for yesterday also and there is one responding properly and today I will go and taking a legal action over you all the members...Now I cannot wait anymore.Its enough now...Wait and watch now.

                          order id- ORDER #[protected]
                          Amazon India customer support has been notified about the posted complaint.
                          Jul 17, 2020
                          Updated by ajay196281
                          The delivery date was today only but no one delivery agent contact to me and in message they have marked that we attempted the delivery but they touch with me.Your team lying that they contacted me but from the morning tried to connect delivery agent he not pick a single call.I also contact to your customer care executive they not guiding me.One of you agent rizwan informed me that they arrange call from manager and hold me for 20 minutes but no one replying properly.After some time from escalation department susrut pick the call and inform me that they will not provide the manager call.I told to him and inform that if manager call you are not able to arranged so from starting why you have not inform to me.They rudly talk to me and not help me.I am waiting for my product from last 7 days one yet the product is not deliver to me.Here is some screenshots I have attached that your delivery agent lying and message me that they have attempted first delivery.Now I am esacalting this case to social media and Twitter every where.So my request now is that either compensate me or provide the product by tomorrow that is 16 July.No one replying me on this product.Only they informed me to wait.Yet I am not received my order.There is no attempt for yesterday also and there is one responding properly and today I will go and taking a legal action over you all the members...Now I cannot wait anymore.Its enough now...Wait and watch now.
                          Jul 17, 2020
                          Updated by ajay196281
                          now i wants this product also and wants the product without a cost.As you lied everytime and wasted my 8days.
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                            V
                            vishu_95
                            Jul 17, 2020
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                            Address: Himachal pradesh

                            Hello team,

                            I am vishal kumar. I have unfortunately link my adhar card from another persons mentioned email id [protected]@gmail.com. My adhar card number is[protected]. And my email id is v. [protected]@gmail.com and my conatct number is +91 [protected]. Please remove my kyc from mention email amazon account.

                            I will be thankfull for this.

                            Regards
                            Vishal kumar
                            Amazon India customer support has been notified about the posted complaint.
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                              R
                              Ronak_patel_9
                              from Mumbai, Maharashtra
                              Jul 16, 2020
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                              Refund

                              Address: Ahmedabad , India

                              I ordered bag on 13th june, i cancelled item on 17 june, and i requested for refund, amazon said your refund will be initiated with in 2-5 days, but today 16th july still not got refund, i complain in customer care service 3-4 times, but still not got refund, and on 16th july amazon block my number in customer care, what can i do?
                              My order number[protected]....
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                              L
                              Jul 16, 2020
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                              I am noticing that since april, 2020, i am being charged every month in my credit card @ 12.99 usd for amazon prime membership subscription.
                              I am not using this at all and now unable to cancel this membership and subscription visiting their website
                              Amazon India customer support has been notified about the posted complaint.
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                                C
                                camblay
                                Jul 16, 2020
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                                Address: C/4/3 Trimurti Towers 590 Rasta Peth

                                Please dlet / cancell my prime membership from amezon i will not pay hereafter. Don"t send order for payment to citibank
                                Amazon India customer support has been notified about the posted complaint.
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                                  Nivedhanandham
                                  Jul 16, 2020
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                                  I ordered a bluelight blocking glass of livho from amazon on 11 july 2020. It was delivered on 15th july 2020, but there was no glass inside the box. Completely disappointed. Contacted amazon customer care also and raised a complaint.
                                  Amazon India customer support has been notified about the posted complaint.
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                                    harrisingh018
                                    Jul 15, 2020
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                                    I would like to bring it to your notice that, the amount of rs999/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 15th july 2020. Could you please assist me regarding this. Please find the attachment regarding the same.
                                    It means amazon can be any fraud from my account.
                                    I want my money back.
                                    Amazon India customer support has been notified about the posted complaint.
                                    still i didn't get any solution .
                                    please oslve the issue and refund my money.
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                                      Bharath A.
                                      Jul 15, 2020
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                                      Address: Amazon india

                                      Actually i booked boat airdopes201 on july 20, throw amazon i've not received the item but its shown in amazon orderes it's delevered. Then i gave a complaint to amazon customer care and i asked to replace the item. They are accepted and replace the item and this time also item didn't came. Again i complete to customer for refund they are accepted that and they will credit that amount to my debit card on 7th ofjuly. Till today (15 july) that money i didnt get. What is the problem of the refund of money...
                                      Payment card number (Indian bank) [protected]
                                      My mobile number [protected]
                                      Refund reference number is 30005401910172081697912
                                      Amazon India customer support has been notified about the posted complaint.
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