Amazon India Complaints & Reviews

I had ordered via ORDER #[protected]. My order was placed on 1st june 2020 but i wasnt delivered product till 7th july 2020. when i started contacting amazon executives they told me that they would contact seller and revert back in 2 days. that revert back never happened so i had to again call on 7th july 2020 and the executive told me that seller is not responding so i would have to take refund. I asked for compensation for the harassment caused but he asked me to mail. When i mailed i got a reply that for compensation i would have to call. So today again i called and talked to escalation department mr. shubham. Instead of solving my problem mr shubham told me that i should check product and seller reviews before ordering the product. And he straightaway refused any compensation. I would like to get the compensation for the problem caused by amazon.

I have booked weighing machine on 19th june, delivery expected to me was 22nd june, delivery wasnt received till 23rd june accordingly we cancelled the product same day for refund. Today we are sitting on 8th july & amazon hasnt yet provided my refund back to me, i am in touch with customer care since 25th june & have been provided dates of refund i. E 3rd july, 5th july, 8th july, 9th & 10th july from all types o[censored]seless customer representatives they themselves arent aware what was the last conversation done with customer & every now & then with en number of calls i am been getting through different persons on calls. Now today again i have got a new date of refund i. E 13th july. Pathetic services are been given by amazon & herewith will no longer be a part of their services, will advise all relatives, friends accorss the world to stop all services with amazon as well as will end up my prime services itself.

Refund back my money 1200 inr immediately by today itself for not encouraging me to take further legal actions.

Dear sir/madam
Please refer my order no[protected] dated 23rd june 2020 for edgemeter home appliances indoor cloth dryer 56 feet
The item was supplied during last week of june but packing was opened on 02nd july to assemble the rack considering the covid 19 precautions. While assembling following were noticed
1. 11 pieces of rod received in place of 12
2. Some design/manufacturing defect in fitting of rod in base hole
Four times i took a pick up schedule from your customer service and almost all the time your courier agency cancelled the pick up without coming and seeing the item on the pretext that pick up was not ready
I have approached through e mail also but all in vain.
Considering our old association and your consumer-friendly approach in past may i request to ensure picking up the item by your representative having a positive and helping attitude or return the full amount paid

Unsealed packet of cashew recieved . It was full of ants

I ordered Dewberries Popup Polycotton Laundry Bag (Small, 30L) 2 piece on 23/06/2020.. They give me wrong product on 6 days before. I called them many time for replacement... They take ke on hold for 10 mint and Bt they gave me only date. This is 4 time they cancelled to pickup item... Today again did the same thing.. First time bad experience with Amazon . Its ur fault u game me wrong product not mine.. Why I suffer?? Plzz refund my money /replace as soon as posible. I don't want to call again..

I placed an order of 3 mask of la'forte brand from amazon.in on Jul 06, 2020. They delivered the order on Jul 07, 2020 under Invoice# IN-ZNAS-11997 and Dt. 06.07.2020 amounting Rs. 330/- but when I opened the package I found that outer carton which was shown on the webpage is missing. The masks were packed in simple polythene (which a reputed company like La'Forte will not do) further on wearing the mask I noticed that while breathing the valve of the mask is not closing. On the entire shipment nowhere is mentioned the name of brand.

I called the customer care but they denied refund my money.

A refund has been made by amazon on 11th of june regarding a product which i've buyed from the amazon. But the refund has not been received yet. Bank is saying no amount has been received by them. I've talked to them again and again but no responss is coming. So i nees to file a "charge dispute" on them, to get the full details. I need bank to resolve this issue as soon as possible

Amazon had refunded my amount on dated 24/6/20, 25/06/20 and 03/07/20. But none of them has reflected in my bank account.. Bank says to contact amazon, and amazon says to contact bank.
Solve my issue and refund my amount.
Please solve asap

I have ordered redmi note 9 pro from flash sale on 30th june and it shows estimated delivery on 6 july but on 5th july order got undelivered due to incorrect pin or address but in reality nothing is wrong in address. I have ordered many things on same address before covid19. Now i opt for replacement which will come on 9th july but i am not sure it will come to my residence and might be it get undelivered again. While purchasing a device amazon shows availability but not delivered the product. Can you please check what is wrong with 184141 pin code and please solve the issue.

Amazon has unnecessary locked my account, and even after sending all my documents which they have requested, nothing is happening since 47 days now.
I already paid Rs 999 for the prime membership, which i am not able to use the benefit from past 2 months.

I know they will not unlock my account, because the customer care team and the accounts team are totally useless.
When i called the customer care executive, he kept on repeating that he was not able to hear me and he will have to disconnect the call, when i could hear him loud and clear, and kept on shouting hello, he kept on repeating the same, because he wanted to disconnect anyway.

I think amazon in india is totally useless, and i am really disgusted with their customer care / accounts team

I just want my money refunded, as i believe they will cheat me by locking the account and not giving my money. I already have Rs 1968 in my amazon pay balance and I am also the old customer of amazon.in from past 5 years. Someone used my account with other credit card and then my account is locked and i cannot use my balance also the benefits of my amazon credit card. Pls open my account to use amazon. Please don't do this type of mislead with customer.

Today amazon delivery boy come with the product he asked for the extra money than the product and he is such a bad behavioural guy'. Why do you keep these people as delevery agent.
Kindly look over the matter

I order lifebuoy antibacterial germ kill spray but they damaged product what i should do that is not returanble

I m an amazon customer. Company debit my card on 22 june with rs 999 for annual prime membership. On same day i call customer care for cancel this membership. They cancelled it any procesed this amount to my bank but till today amount does not credit to my bank or account. Refference no given by amazon is [protected]. Plz help me about this

I have cancelled two orders in amazon. They have communicated that they have initiated my refund. Amazon has initiated refund on one of my cancelled order with order number #[protected] with refund reference # 30005401770171164334848 on 24.06.2020 and refund on my second cancelled order with order number #[protected] on 03.07.2020. But till now the refund has nit credited in my account. The details of the same that has communicated by amazon is given below. Kindly process the same as earliest.

I have recieved a message stating that my refund has been processed and i will see it in my bank statement but i haven't seen it and it has been 10 days since the refund has processed.

My name is shubham rathee i ordered a speaker on 27 jun 2020 ko kiya tha 999rs but maine cancel krva diya tha iska payment maine apne rupey debit card se kiya tha mera account number hai ([protected]) or ifdc code hai (Idib000s148) and refund reference number is # 30005401800179133043162 pls check it

Hello, this has been a lot that amazon has restricted low star ratings on their products and negative feedbacks as well. This is fraud, when i try to rate any product which i receive and when its bad quality or cheap, they never post that comment / feedback!!

They only allow mostly 5 stars comments, which is like fooling the public! Out of many restricted comments my recent one is on the order #[protected] just for the reference. And the product is - eranqo tummy twister for ab exercise fat burning and weight loss (Link - https://www.amazon.in/Eranqo-Twister-Exercise-Burning-Weight/dp/B088TDK25V/)

On that cheap quality low grade plastic product you can see only 5 star ratings, rest are not being accepted. Also they don't do the packaging and deliver it with the naked box in the name of saving environment..!

Your refund for the order[protected] of rs.299.00 has been processed successfully on[protected]. The amount should reflect in your account by[protected].

The refund reference number for the transaction is hsbcn[protected].

In case you do not receive the refund within 5 business days, please contact your bank’s customer care and mention the above refund reference number. Please remember that you will have to call your bank’s customer care center and not visit the branch for this query.

Some nationalised banks may take more time than usual to credit the refund. If your bank is unable to locate the refund with the refund reference number provided, please dispute the transaction as 'refund not processed'. On disputing the transaction, the bank will see a pending refund and will follow the path back to our payment processor to locate the refund. My return order is not refunded to my account

Sir kal muje call aaya tha [protected] bola ki mai amazone headoffice se baat kar raha hu otp btao maime bta diya to merr account se sara paisa gayab kar diya hai ab aap meri help karo mere paisa muje vapas chahiye

Today (05/jul/2020), an amount of 816.26 is debited from my account by amazon stan

Message i got

Txn of inr 816.26 done on acct xx612 on 05-jul-20. Info: vsi*amazon st. Avbl bal:inr xxxx. Call xxxxxxx for dispute or sms block 612 to xxxxxxxxx

I have subscribed for prime video recently. My other amazon subscriptions are amazon audible and aws.

I have checked in my accounts everywhere for this transaction details but i could find any.