Amazon India Complaints & Reviews

I ordered an HP EliteDisplay 243d Monitor from Amazon.in on 21 Jun, 2020 Order No.[protected]) and upon opening it, found a Simple HP X1000 Mouse inside with a Bill stating the order was for someone else the Order No. Delivered to me is[protected]), With a Bill for Tamil Nadu. The Product has been mis shipped and mishandled by Amazon.in and now, after waiting for 5 days, their team replies "The correct order has been delivered to you". I Want to understand how can the Team reach this Conclusion?

Here are my Findings:

1. The Packaging Box (Outer) is Small enough to fit only a mouse, and is impossible to fit an 23.8 inch monitor inside. It has my Invoice Number (IN-QSAI-17511) on it.

2. The Invoice received (IN-QSAI-16178) Order ID:[protected]) is for Someone named Lakshmanan from Tamil Nadu - 620005

3. The transaction number from my credit card to Amazon is 068607 for the said order.

Upon trusting amazon and it's process i had made another other for the same product thinking that the refund will be issued by amazon.in which was delivered perfectly

Hi

Yesterday I have ordered four products but only three got placed and I have charged for four

You can check my details with my mobile number [protected]

Please help me out in this

1.SBA999 F2 /mobile phone 3D screen Reference number[protected] for the amount of 319
2. luvlap liquid cleanser refill for the amount of 222 .
3. Two US Polo association men's plane cotton boxer reference number[protected] with amount of 649 + 649= 1298

almost 1.5 months over to delivery date but item not received.

This is to confirm that refund for amount 543.00 has been successfully processed on[protected] and the amount should reflect in your account by now.

Refund Reference #[protected]

Please contact your bank’s customer care center and quote these numbers to know further about the status of the transaction in case you still haven’t received the credit within 4 business days. Please remember that you will have to call your bank’s customer care center and not visit the branch for this update.

Some nationalized banks may take more time than normal to credit the amount. If your bank is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed'. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund.
Name-Satya Prakash Mishra
Account No.-[protected]

A furniture product has been ordered on 24th May from Amazon and I have cancelled it immediately. However, it did not get reflected in my amazon app, post which I contacted customer service to get it cancelled. After this, I did not receive my refund. When I contacted customer service again regarding my refund, I was informed that the product needs to get dispatched in order to cancel it. It has been 2 months and the product has not been shipped yet! I have called the customer service over 10 times to follow up on this issue and there has been no progress on the resolution of the issue. All I get to hear is that thy have escalated the issue and it would take 3-5 working days. I would follow up after 5 working days and they would escalate the issue again for 3-5 more working days. It has been 2 months now with this process!

I have contacted the senior agent one week ago and I received an e-mail saying that the dispatch of the product has been escalated and it will get shipped by 30th June, however today is 4th July and it has not been dispatched yet, which means the product did not get cancelled yet.
How can a product not be dispatched for 2 months when the product promised to get delivered in 5 working days?
I am not sure how many more months is it going to take for this issue to be resolved and when am I going to get my money back?
Order date: 24-May-2020

Order #[protected]

Order total: 5, 569.00 (1 item)
Registered Email ID: [protected]@gmail.com

Name-p. Gunasekharreddy
Account older name-p. Surendra reddy
Account number-[protected]
Bank - indian bank
Kurabalakota

I have ordered one product redmi 8a mobile in amazon market. But i have to cancel the order but i have to paid amount in debit card and refund amount will be not transferred in my account order id[protected] and refund number is 723880. Please find my orders and refund my money

Hi this side ankita from pune, mh.
Today at 10 am i received a call from [protected] claiming she is from amazon sales and promotions dept and said as i purchased kundi natural looking bonsai plant (Order i'd[protected]) my name was shortlisted for the gifts among 4 other people from different cities. And then i was asked to add product worth 5k in my cart (Upto 3 product) and also there is 50% cash back. So they called me asked the payment method i opted for gpay and first they asked me to pay 5k and later said in order to get iphone (Which i opted as a gift) i should pay gst amount just to show govt and immediately they will refund the amount, exact amount was 9999.09 and i made payment for 9999.90 which they asked me to pay again with 9999.09 or else the payment gets blocked. So i did again and now they are saying i need to pay 7k more as the payment has got freezed and after paying 7k they will refund my entire amount. And they are claiming that there office is in noida. First of all how my amazon details were leaked. Second i want the entire payment back which was made through my upi account. I genuinely thought they are from amazon as they had my order details as well as my contact/ home details.

I was ordered jhulla for baby but it was defected so i was returned that product. But i am not received my money back in my account of that product

Name-p. Surendra reddy
Account number-[protected]
Bank mobile number-[protected]
Amazon mobile number-[protected]

I have purchased mobile phone redmi 8a from amazon on[redmi 8a] by making payment of 26/6/2020 through indian bank debit card. I have returned the item and amazon initiated refund on with refund reference number of[723880]. They even shared transaction id[protected] but not credited in my account the cost of the product is 7499 rupees

Hi,
Last month (5 june 2020) I ordered (order reference #[protected] somtone VIVO V15 Pro camera lens protector but I didn't receive my order. Later, I initiated for refund (refund reference #75503720182040658433936) but amount not yet credited in my bank account. Kindly, check and assist me asap.

BR,
Jayanth.
[protected].
[protected]@gmail.com

I had ordered Lenovo k8 note battery from Amazon and my order Id is[protected] the expected delivery date was over and till that time the product didn't dispatched and than I had also mailed to them they told to give my contact number and I had given also and than they are saying that number is not working it's working also [protected] and they gave me the tracking details of India post ED[protected]IN and in their website it's not giving any information so I decided to cancel my product and it's been a week I didn't got my refund yet. Kindly do the needful as the Amazon is much trusted company.

Hi,

I had purchased real atta maker from amazon.in and item deliver is defective as it's not grinding wheat.
I had cancelled item and requested for pickup/refund. I have called amazon customer service 6-7 times and i am assured item will be picked up. Till date, no one came to pick up and even refund of ~10k is also not issued.

Now amazon.in is also showing, items is not eligible for return and as return date is of 1st july is expired.

Please help me to settle with amazon.

Thanks,
Sheenu

Dear team,
I ordered a bluetooth speaker of JBL flip 5 it was delivered to me on 1st june. The product got damaged so I returned the same after received the product to the seller they saying received different and incorrect product.
I bothering too much from last 36 days.
Order id[protected]

Hi sir,

My name is bhargav

I have placed echo dot gift twin pack with Wipro smart bulb on 30/06/2020 through collecting a coupon, After 2 hours of placing the order, my order has been cancelled automatically by amazon, I have contacted Amazon customer support through call they are saying that you have been shown wrong price so that we have cancelled, Iam not satisfied with the reason, They are saying that coupon collected by you is wrong, Again i am requesting you to look into the issue once again, You made be to buy this product and now you are saying it is wrong price iam not going to accept it, Iam attaching you images of my order pls go through and respond immediately and one more thing smart bulb which is bundled with echo dot is not cancelled only 2 echo dots are cancelled I need explanation for this,

Mobile number associated with this account [protected] I want my total amount received in amazon to be transferred to my bank account or deliver my order with the same price I ordered

I ordered a set of dumbbells on 9th June and cancelled it on 14th June 2020.
I paid rs 1049 through online transaction and I still haven't received any refund even after calling twice the amazon call centre and punjab national call centre.
(Today's date: 3rd july 2019)
I request you to please look into the matter.
Thank you
Akash

This person doing fraud job process in amazon.in.
Person name saurabh
Contact no.[protected]
Email id - [protected]@jobindiaamazon.in
He is sending mail from above email id and cheating to any one saying your selected for team supervisor post.
He had cheated my colleague name vishal paswan
Contact no.[protected]
Email id - [protected]@gmail.com
Employee id provided after payment - azzfh17710
Location - lucknow city
Aqurding his mail description. I have paid amount 1500/- rs regarding uniform charges on 26/06/2020.
Now he is did not replying of mail or phone.
Please go through

Amazon india private limited (Corporate
Office) 2nd floor, safina towers,
Opposite to j. P. Techno park,
No.3, ali asker road,
Bangalore – 560052
Email:-
[protected]@jobindiaamazon.in
Contact:-+91-[protected]
Ballot number:-
(Hk:8798781/36)
Serial number:-850779
Employee id:- e4pygh95786
Reference number:-af0375
Subject: appointment for post of supervisor.
Dear candidate, mr, vishal paswan
As per our conversation you have for the post of supervisor with our firm. Company has
Hired you as a supervisor post your salary will be 22.5k per month excluding allowances.
1. Commencement of employment
Your employment will be effective, as of next week
2. Job title
Your job title will be supervisor, and you will report to mr. Anand ravindran
3. Salary
Your salary and other benefits will be as set out in schedule 1, hereto.
4. Place of posting
You will be posted at your own city. You may however be required to work at any p
Lace of business which the company has, or may later acquire.
You need to collect employee id from head branch or you can go
Through online by paying uniform security amount 1550 rupees.
You have to pay rs.1550/- for receiving uniform, get pass, identity card joining letter through courier (Blue dart service) and you can pay online payment
Method through bank account, it will be refunded in your first month salary.

Amount paid of this account :-

Rs.1, 550/. This amount will be refunded in your first month salary. After receiving your uniform charges, amazon open
Your salary account, after that amazon will dispatch uniform, gate pass, i’d card, joining letter, salary account and
Joining schedule details to your present address by bludart courier.
Amazon accunt holder
Account number
Bank name￾ifsc code -
Note: after deposit your uniform security
By e-mail at : [protected]@jobindiaamazon.in
With best regard,
Senior recruitment officer
Amazon india private limited
If you have any questions regarding this matter please contact amazon team member
Call[protected]
Amazon logistics solutions private limited.
Copyright© by amazon india private limited.
Required money by company against uniform charges (Only for online candidates)
You have to deposit your uniform charges in favour of company senior recruitment officer's account of
/. This amount will be refunded in your first month salary. After receiving your uniform charges, amazon open
Your salary account, after that amazon will dispatch uniform, gate pass, i’d card, joining letter, salary account and
Our present address by bludart courier.

Amount paid this account:-

Bank account details
Holder name
Number -
Suman yadav (Senior recruitment officer's)
[protected]
State bank of india
{ sbin0017417 }
Security charges you have to send the scan copy of bank
[protected]@jobindiaamazon.in
If you have any questions regarding this matter please contact amazon team member
Amazon logistics solutions private limited.
Copyright© by amazon india private limited.
Required money by company against uniform charges (Only for online candidates)
You have to deposit your uniform charges in favour of company senior recruitment officer's account of
/. This amount will be refunded in your first month salary. After receiving your uniform charges, amazon open
Your salary account, after that amazon will dispatch uniform, gate pass, i’d card, joining letter, salary account and
Suman yadav (Senior recruitment officer's)
Bank deposit slip to company by e-mail at : [protected]@jobindiaamazon.in
With best regard,
Senior recruitment officer
Amazon india private limited
If you have any questions regarding this matter please contact amazon team member
Call[protected]
Amazon logistics solutions private limited.
Copyright© by amazon india private limited.

I got the delivery of the refrigerator on 9 june. After using for some days, some problems occured as there was some leakage happening inside the freeze. I contacted amazon customer care and a return was started on 20th june (Screenshot attached) but after 6 days when it still not happened i again placed a call and they again raised a request for me on 26 th. They said that it was somehow cancelled from their side though clearly the date 20th was showing up in my amazon account till then. The staff told me by 29th the pick up would be done but it didn't happen. Next day i again placed a call and this regular calls from my side continued till 2nd july. (Everytime the customer support team gave the excuse of covid scenario). Everytime the customer support staff lied to me and gave me wrong information that the pick up would happen. Yesterday night i saw that the return window is closed on 22 june. It's not all about a product only.. It's about trust. I am deeply dissatisfied and feeling duped. Kindly help. Please refer to the attached screenshots to better understand the scenario.

The product is faulty, your installation guys also came after the replacement window got over. The order no. Is[protected]
Please replace my product or initiate a refund!

Have ordered hp laptop through, amazon by appario retail private ltd (Order #[protected] and they delivered me old laptop. After complaining amazon 1st time they accepted that they delivered wrong product and told me that investigation team will take care of this and will contact you by 30june. I was very hopefull that they understand. But they didn't respond to me or call. For them consumer is not important i think. At last today i call and they replied that amazon delivered right product when i request to talk to supervisor they said you will get the same reply. After to much forcing he call his supervisor mr. Bala and he also told me the same thing that amazon delivered the right product. How a investigation complete without coming to me checking the box and item. Amazing amazon. Got a lesson don't buy expensive things from amazon.

Shravan singh
[protected]

Hi team,

I have raised a return pick up for the order[protected] on 29th june

Daily morning i am getting a message that the return pick up has been scheduled

And in the evening i get 'product is not ready, so we couldn't pick up'

And after that i call amazon customer care and raise another request for pick up

This has been happening since the last 4 days

Amazon customer service is also poor for this order

Amazon is trying to deceive this way, i lost the credibility in amazon

I used to order everything in amazon, may be that is why it is not caring

Time to move away from amazon

I am going to charge amazon for the mental torture and the trouble created in the last 4 days

Thanks