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Amazon India Complaints & Reviews

www.amazon.in
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Updated: May 11, 2026
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M
[email protected]
Apr 16, 2020
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The Amazon pay debited my sum of INR 999 on[protected] on the card saved as an Amazon prime. Which wasn't subscribed by me therefore I had filed a complaint for the refund of my debit charges. The complaint was registered as you can check the attachment for more details. Hence the refund wasn't successful till the period of time provided. After checking with the customer care of Amazon that is today[protected] they said the refund was processed from there behalf and was stuck from the bank side.
Amazon India customer support has been notified about the posted complaint.
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    Priya Satija
    Apr 16, 2020
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    Address: Jaipur

    Lock down ke karan bank ki kiste 3 month ke liye rebate di hai government ne but maine ek personal loan 207000 ka liya wo payment 20 March ko account mai aaya ab bank waale pressure bana rahe hai payment do nahi tou intrest dena padega 3 kiste ek sath deni padegi aam aadmi kaise karega manage yaha khane ke paise nahi pls help me
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      T. Yanki Ladakhi
      Apr 16, 2020
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      I had done one online shopping of amount 3001 rs during november. Due to some damage i had to return the product. I had requested for the refund of the amount to my ubi account. According to the shopping site the account was to be refunded on 26/11/19 (Refund reference number for the transaction is[protected].) but the amount was not refunded. I again put up a complain (Complaint number is: 1-[protected]). I was told the money will be refunded by 1/01/2020. But it didnot happened. I again put up a complain (Complaint number is: 1-[protected]). I was again told the money will be refunded by 28/01/20. Today is 30/01/20, the money is still not refunded.
      I will be highly obliged if you look in the matter and consider it as soon as possible.
      Amazon India customer support has been notified about the posted complaint.
      Apr 23, 2020
      Updated by T. Yanki Ladakhi       Amazon has still not contact me
      View replies
      I have returned the item on Dec 7, 2020. My account shows the refund has been issued on Dec 7, and the item has been received on Dec 19. I have never received the money. My credit card account does not show any refund. I have not found a way to contact Amazon yet. Is there a hidden "Contact me" on the site?
      Thanks
      Reply
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        S
        Sruti93
        Apr 16, 2020
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        Greetings
        This is to inform you that i have received an e-mail from Amazon.in confirming the payment of a refund of ₹2, 400. However, the amount is not reflecting in my account. Kindly look into the matter as soon as possible.
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          M
          Mahadevaiah S P
          Apr 16, 2020
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          Hi i was purchased saree products but due to lockdown the products were not reached to me and cancelled by amazon's end. This is to notify that my refund is still not credited back to my account no[protected] which was initiated on 5th of april 2020, refund reference nos are 74332740096009576442413 and 74332740096009575503322... Kindly process my refund... Canara bank customer service people is not replying correctly... Planning to make a complaint with ombudsman
          Amazon India customer support has been notified about the posted complaint.
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            A
            Anandhan Senthamizh
            Apr 16, 2020
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            Address: Kurinjipadi branch
            Website: Amazon website

            Amazon intiated the refund process nearly before 25 days. But still now i am get my refund amount in my account. Already i will complaint about this but nobody will give an proper response before five days also i give an complaint about this problem but there is no improvement. Amazon also give an reference number 017300. It will take long time branches also not give an proper response. So i will put an charge dispute. I also give spgrs but now no development in this refund process ao let this finish very soon.
            Amazon India customer support has been notified about the posted complaint.
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              P
              pratibha16
              Apr 15, 2020
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              Resolved

              My name is pratibha and i had ordered bata women's pleated ballerina black ballet flats-3uk of rs.540 in amazon on 27 feb 2020 and after 16 march 2020 i returned this order due to personal reason. And on 16 march 2020 amazon initiated the amount to my card but i still didn't get the money. Amazon sent this reference number # 74332740077007617934573 so please kindly respond to my complaint it's very urgent.
              Dec 14, 2020
              Complaint marked as Resolved 
              Amazon India customer support has been notified about the posted complaint.
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                A
                Ashish Vengala
                Apr 15, 2020
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                I have ordered laptop on Amazon but due to some reasons i had canceled it.But the refund is not reflecting in my bank .We have contacted Amazon they provided refund reference number:#7BJXC7YK0000K78MZVOA
                The refund amount is 43, 990.They told to contact bank but the bank is denied to provide service regarding refund.so please solve this problem.
                A/c no. [protected]
                This is my second complaint ..I am filing..u r not at all ensuring my 1dt complain request
                Amazon India customer support has been notified about the posted complaint.
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                  P
                  Pranjalsingh
                  Apr 15, 2020
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                  The refund was been initiated by the Amazon on 3 April and has said that you will get your money in 3-5 working days but the money has not came yet.Refund Reference # 7BE7KJDY0000K78I1V1T
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                    P
                    Pooja Katariya
                    Apr 15, 2020
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                    Address: Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy Hyderabad Hyderabad District Andhra Pradesh India - 500032
                    Website: www.amazon.in

                    Amazon locked my amazon money in my amazon account. At present having 420.96p in my amazon account with mini kyc we can add upto 10000, but amazon locked my money, and now they are saying you have to complete full kyc after that you can add or use your balance. After uploading documents they sent me a email and sms that uploaded pan card is linked with another amazon account. This is the only amazon account i am having registered with this email id pooja. [protected]@gmail.com and this is the registered mobile number [protected]. I don't have any more account under my name. I personally contacted amazon team through email, phone call, and through facebook. Since, the last 5 months i'm in touch with amazon support team, but no resolution provided yet.
                    I'm attaching few documents for your reference.
                    Thanks
                    Pooja
                    Amazon India customer support has been notified about the posted complaint.
                    Apr 15, 2020
                    Updated by Pooja Katariya                     After registering complaint with consumer complaint again received same email today at 04:23 PM from social media team, but nothing has done till now.

                    Apr 15, 2020
                    Updated by Pooja Katariya                     Today, also i uploaded my PAN card for Amazon KYC lets see what they do now. Again and again they are rejecting my KYC request. Till now i uploaded more then 14 times in the past 5 months, but no resolution provided yet.

                    Apr 17, 2020
                    Updated by Pooja Katariya                     Today, again Amazon rejected my KYC request. Find attachment attached to this for details.
                    Thanks

                    Apr 21, 2020
                    Updated by Pooja Katariya                     Yesterday, again i submitted my PAN card at 09:57 AM through Amazon app, and at 03:58 PM Amazon cancelled my KYC request by saying "PAN CARD ALREADY SUBMITTED".This is the only Amazon account i'm having, and i don't have any more account . Find attached image for details.

                    Apr 26, 2020
                    Updated by Pooja Katariya                     Yesterday, Again i received email from Amazon team, but no resolution provided yet.

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                      M
                      Maureen Maher Fuster
                      Apr 15, 2020
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                      Address: do not know
                      Website: AMZN.COM

                      I do not have an amazon account and I am getting billed 12.99 per month directly withdrawn from my checking account. I don't know how to stop this
                      Apr 15, 2020
                      Updated by Maureen Maher Fuster                       This has been going on for a few months
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                        D
                        DamiM
                        from Gurgaon, Haryana
                        Apr 14, 2020
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                        A couple of days back my amazon account was hacked and the phone number registered with the account is changed. My amazon pay balance has also been spent mysteriously and now I cannot access my account. I have approached amazon customer care to no avail.
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                          S
                          Sageer Ali Khan
                          Apr 14, 2020
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                          Amount of rupees 1231 has been refunded, but in account balance it's not available, please help me with this issue. Refund reference number[protected].
                          Apr 14, 2020
                          Updated by Sageer Ali Khan                           My refund amount is not credited in my bank account
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                            B
                            BikiG
                            Apr 14, 2020
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                            I have returned a product to amazon and amazon have credited my refund on 13 february 2019 but till now i didn't get it almost 1year are passed i have already complained about it to local branch but there is no avail please help me as soon as possible if bank helps me i will greatly thankfull to the bank
                            Account no[protected]
                            Name-bikram das
                            Mobile no-[protected]
                            Refund reference number[protected]
                            Refund amount-499
                            Amazon India customer support has been notified about the posted complaint.
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                              S
                              Sujatha Rajesh Anchan
                              Apr 14, 2020
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                              As my order was cancelled I received a refund.but the refund on the shipping charge has still not been refunded
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                                S
                                Smart Jalin
                                Apr 13, 2020
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                                Address: S/O Agustin s, 23/109 west Street Azhickal, Agastheeswaram 629202, kanyakumari district, Tamil Nadu, Email [email protected].

                                I have purchased Honor 9x mobile and red mi back cover from amazon on 16/03/2020 by making payment of 14, 298 through indian bank debit card. I have returned the item and amazon initiated refund on 18/09/2020 with refund reference number of 7BJXC7YK0000K78NJ3GW They even shared transaction id visited branch for solution and they contacted billdesk which is the payment gateway. Bill desk is asking to get payment reference number from branch for which branch has no answer. When i contacted amazon, they requested to file charge dispute with indian bank customer care. But indian bank customer care executives denying the existence of such form/facility. It is not about money but about the customer services offered by bank. It is the practical issue and may happen again in future for which bank should be ready with solution.

                                Plss slove my problem
                                Amazon India customer support has been notified about the posted complaint.
                                Apr 13, 2020
                                Updated by Smart Jalin                                 Plss solve my problem to fast because this is to be a biggest money

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                                  S
                                  Sageer Ali Khan
                                  Apr 13, 2020
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                                  Address: #20,1st cross fire work colony ,jc road cross, Sudham nagar vinobhanagar

                                  Amount not credited my account
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                                    B
                                    Basudev Mahapatre
                                    Apr 12, 2020
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                                    मैं दिनांक 25/03/2020 को आडर को निरस्त कर दिया था
                                    लेकिन आज 18 दिन बीत जाने के बाद भी मेरे रुपये 364 वापस नहीं किया गया है आप तत्काल 364 रुपये वापस कीजिये नहीं तो उपभोक्ता फोरम जाना पडेगा
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                                      J
                                      jgaddipati
                                      Apr 12, 2020
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                                      Placed an order order #[protected] dated 28 feb 2020 for a terabyte hdmi male to vga female...

                                      Received an email on march 14, 2020 with a message "your package could not be delivered and is being returned to us.
                                      We'll initiate the full refund once we get the package.

                                      Today is march 14, 2020 and not received the refund.

                                      I tried to contact their customer service and failed as menu they provide does not have option for inquiring about refunds.

                                      Not received the refund till today

                                      Pa
                                      Amazon India customer support has been notified about the posted complaint.
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                                        A
                                        adarsh98
                                        from Adur, Kerala
                                        Apr 12, 2020
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                                        Respected sir,

                                        I request you to please help me because i have got a job offer letter from amazon and have paid to the an amount of 1750/-
                                        On 9th april i got a job offer from amazon and i sended my resume to the email id - [protected]@hiringamazon.in. Online.

                                        Later on 10 th april i recieved msg and emailed me that i have been selected for supervisor. I recieved the appointment letter, job application form and have applied in the email. Morover they asked for uniform charge of 1750/- which i paid. Now they want me to apply/open for hdfc bank and deposit an amount of 5150. Please help me. I have attached all the proofs in the image below. Here are the persons mail and phone numbers who contacted me about the job process:
                                        Phone noumber: [protected]
                                        Emails:

                                        [protected]@hiringamazon.in

                                        My details:
                                        Name: adarsh sudhakar
                                        Phone no: [protected], [protected]
                                        Email:[protected]@gmail.com
                                        Amazon India customer support has been notified about the posted complaint.
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