Claimed

Amazon India Complaints & Reviews

1
Updated: Jan 14, 2026
Complaints 20342
Resolved
1482
Unresolved
18860
Contacts

File a complaint to Amazon India

Having problems with Amazon India?

File a complaint and get it resolved by Amazon India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Amazon India reviews & complaints page 327

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
C
CR Yadu
Apr 26, 2020
Report
Copy

Order Number[protected]
I bought a LAN cable from amazon and due to corona issue the seller cancelled the order and the refund was initiated on April 4th. Every time I ask the customer service they ask me to wait patiently another 5 days. now its April 29th. Today they told me as per RBI rule it will take longer timer to get refund for bulk order(2 times, 1 item was cancelled). Every time they give another excuses.
Amazon India customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Avdhesh 123
    Apr 26, 2020
    Report
    Copy

    Amazon refund referenc n. 153018
    Amazon ne 19 अप्रैल 2020 ko refund कर diya tha. Lekin allahabad bank se abhi tak refund hamare खाते main nhi aaya hai... Last 4 Digit card n. 1267
    IFSC ALLA0211108


    PLEASE RETURN MY REFUND 776MRP
    AMAZON REFUND ID 153018
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Avdhesh 123
      Apr 26, 2020
      Report
      Copy

      I haven't received a refund of ₹776 from amazon but they assure it has been processed on their end. I'll share their notification below :- Amazon reference ID
      153018 Debit Last 4 Digit 1267
      +1 photos
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        K
        ksheeraja18
        from Bengaluru, Karnataka
        Apr 26, 2020
        Report
        Copy

        At around 2:45 am on[protected] I received a mail of an order of Amazon Pay Gift Card order of Rs 250 which i never did. After that I received a mail of reloading amount of $25 which again wasn't done by me. Amazon sent me a mail that they have suspended my orders and Amazon account because they detected unusual activity on it.
        +3 photos
        Apr 26, 2020
        Updated by ksheeraja18
        There was a two way authentication which was linked to my account. I don't know the number but I had received a mail of the same and after that the fraudulent transaction took place. The number ends with 898

        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          D
          Dhananjaya Rout
          from Mumbai, Maharashtra
          Apr 26, 2020
          Report
          Copy

          standing instruction

          Address: New delhi
          Website: Amazon.com

          I receiving this message from feb to till date - alert:rs.129.00 spent via credit card xxxxxx at amazon without pin/otp.

          I did not give any permission to amazon to deduct any such amount from my account, and that so happened without any otp or pin. I did not make this transaction, and i want my money back immediately. This is totally unacceptable

          Pl. Revert back and give me the complain no and contect person...
          +1 photos
          Helpful
          2 other people found this review helpful
          2 found this helpful
          3 Comments
          Report
          Copy
          A
          Ayushi Kaushik
          Apr 25, 2020
          Report
          Copy

          Address: Ashok Nagar near pump house, behind Gondwana bhawan, sarkanda bilaspur Chhattisgarh

          Account number[protected]
          Canara bank telibandha raipur cg branch
          Ayushi kaushik
          I purchased a product on 19march o[censored]sing my canara bank debit card payment was not received i asked them for refund. As per their confirmation refund was initiated 7th april maximum time frame was 5 days. Still it was not reflected in my account. They had provided the refund reference number-#74332740096009581322865
          I had contacted your customer service number there is no proper response. Please check and confirm the status.
          +2 photos
          Amazon India customer support has been notified about the posted complaint.
          Apr 25, 2020
          Updated by Ayushi Kaushik
          Account number[protected]
          Canara bank Telibandha Raipur CG Branch
          Ayushi Kaushik
          I purchased a product on 19march o[censored]sing my canara bank debit card payment was not received i asked them for refund. As per their confirmation refund was initiated 7th April maximum time frame was 5 days. Still it was not reflected in my account. They had provided the refund reference number-#74332740096009581322865
          I had contacted your customer service number there is no proper response. Please check and confirm the status.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            Riyansh2002
            Apr 25, 2020
            Report
            Copy

            Address: WEST GORAKH PARK SHAHDARA DELHI

            I would like to bring it to your notice that the amount of rs. 999 and rs.129 has been deducted from my indusind credit card on 25/04/2020 . Kindly refund my amount in original source.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              T
              taishareid
              Apr 25, 2020
              Report
              Copy

              I was recently billed two months for the Amazon Prime Membership in the amount of $12.99. I was not aware of the membership and never used the account. Please refund my the total cost 25.98 back to my credit card account. I have made several attempts to contact Amazon by phone and I have received a pre recording every time.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                K
                KARTIK LADEKAR
                Apr 24, 2020
                Report
                Copy

                I ordered the items costing 493 rs from amazon on[protected].
                Order id:[protected]

                But i cancelled the order, now to get the refund back to my bank account, they (Amazon) sent me the 19 digit reference number. When i called bank customer care to get the amount, they told me that they cant credit the amount through reference number.
                +1 photos
                Amazon India customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  J
                  Jamwant Maurya
                  Apr 24, 2020
                  Report
                  Copy

                  I purchage a Item by Amazon on line company but I return that item. Rs 499 is not credit to my acount
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    J
                    Jamwant Maurya
                    Apr 24, 2020
                    Report
                    Copy

                    I purchase a item by Amazon but I return that Item. Then company return my money Rs 499 threw ATM whose use by me.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Ashutosh Verma lakhimpur
                      from Mau Aimma, Uttar Pradesh
                      Apr 24, 2020
                      Report
                      Copy

                      Address: Amazon india

                      अमेजॉन द्वारा रिफंड अभी तक खाते में नहीं पहुंचा
                      Sir
                      A refund of amount 2299 from Amazon has been issued amzon many days passed yet that can not reflect in my account number[protected] Named
                      Ashutosh
                      Canera Bank Lakhimpur branch
                      945...72

                      Transaction number is
                      678924

                      कृपया जांच कर मेरी धनराशि मेरे खाते में भेजने की कृपा करें 9 अप्रैल 2020 से अभी तक धन राशि खाते में नहीं पहुंच सकी
                      Amazon India customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        shaik roshan
                        Apr 24, 2020
                        Resolved
                        Report
                        Copy
                        Resolved

                        The internet is suspended after the payment. What kind of service you provide.in this age where activation takes seconds, you are making you customer suffer after the payment. This was not expected from act.

                        There is an option to logout and login but it does nothing. It is more than 12 hrs now my internet is disconnected. Pathetic service from act. Really disappointed
                        Apr 24, 2020
                        Complaint marked as Resolved 
                        Resolved
                        Amazon India customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Aranya1987
                          Apr 23, 2020
                          Report
                          Copy

                          I would like to bring it to your notice that, the amount of rs 999/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 23 th april, 2020. Could you please assist me regarding this. Please find the attachment regarding the same.
                          Amazon India customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            SRIKANTH Selvam
                            Apr 23, 2020
                            Report
                            Copy

                            Address: KARADIYANUR THENGALPALAYAM POST RASIPURAM TK NAMAKKAL dt
                            Website: AMAZON

                            I am ordered one product in Amazon according to corona the product is cancelled and refunded but till now not reflected in my account so I will file the charge distribute form through online in my mobile application so please refund my amount fastly
                            +1 photos
                            Apr 23, 2020
                            Updated by SRIKANTH Selvam
                            Till now not refund
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              V
                              from Porbandar, Gujarat
                              Apr 23, 2020
                              Report
                              Copy

                              Address: B42, Alap Avenue, Nr. Pushkar Dham, Universiy Road, Rajkot 360005

                              Hi,

                              I am getting deduction of EMIs from my SBI credit card, even after cancellation of all my orders. I received 2 EMIs in my SBI credit card. 1st EMI deducted on 22nd March and 2nd was on 22nd April. Since I have not received any product, how can Amazon deduct payment from my credit card ? Kindly let me know.

                              Your quick response in the matter will be highly appreciated.

                              Thanks,
                              Vimal Purohit
                              Mob. [protected]
                              Amazon India customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                SinghMK0501
                                Apr 23, 2020
                                Report
                                Copy

                                Hi team,

                                Not requested for 1 year subscription, and also deregistered my account withing free subscription period, didn't use it in last couple of days.

                                Login id - [protected]
                                Email id - [protected]@yahoo.com
                                Username - mk

                                Not interested with prime as of now, can you please refund my rs.999 asap.

                                Also sent same mail through my registered email id.

                                Thanks,
                                Mk
                                Amazon India customer support has been notified about the posted complaint.
                                Apr 23, 2020
                                Updated by SinghMK0501
                                My wife picked the phone and she was not aware about this. Can you call again or call on my mob no - [protected]
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  T
                                  Tondal50
                                  Apr 23, 2020
                                  Report
                                  Copy

                                  I have an unauthorized charge on my credit one card and have had since september 2019. It's in the amount of $12.99 which come to a total of $103.92
                                  If there isn't a reimbursement made on my credit one card within 21 days, my
                                  Attorney will get involved.

                                  Tonda silkwood
                                  105 grove circle
                                  Cartersville, ga 30120
                                  Last for digits of account number is 4986
                                  Amazon India customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    R
                                    Robert Palermini
                                    Apr 22, 2020
                                    Report
                                    Copy

                                    In reviewing my credit card bill I see a charge for $127.33. I have no idea what this is for and am requesting it be removed. I should not have an account with you and if there is one I am requesting it be closed.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      R
                                      Rita Clemens
                                      Apr 22, 2020
                                      Report
                                      Copy

                                      I am getting a charge on my account that I do not know where it is coming from. A37HK8133 Amzn.com/billWA. Please take this charge off my account
                                      Apr 22, 2020
                                      Updated by Rita Clemens
                                      i AM GETTING CHARGES ON MY BANK ACCOUNT AND WANT IT TAKEN OFF. A37HK813 BY AMZN.COM/BILLWA. I DO NOT KNOW WHY I AM BEING CHARGES THIS MONTHLY
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit