Amazon India Complaints & Reviews

I have ordered on feb in amazon redmi note 8 pro mobile but i have received only box. When i open the box there is only chargers and dummy mobile. Immediately i complain on customer care of amazon they said i have to wait for 5 bussines days i have wait and call him after 5 days they said wait we will call you when the investigation is complete. Till now. When i call to customer care of amazon someone is saying we have deliver the product and someone is saying wait again for 5 days

This is the second time Money debited without any information

Txn of INR 129.00 done on Acct XX445 on 07-May-20.Info: VSI*AMAZON ST.Call 18002662 for dispute or SMS BLOCK 445 to [protected]

I have received this mesaage with out any authorization.

They must refund amout and should not repeat in future.
Mo no. [protected]

Dear sir
My account has been debited on 02 may 20 by using amazon pay app and my mobile number [protected].

I never use amazon pay or install this app.
Someone make fraud with my phone no and debited all balance by amazon pay app and other upi app.

Please do inquiry as soon as possible. I have two accounts with sbi and both are debited by using the mobile number and amazon and paytm app.

Vivek tiwari

March, April credit card charges that I did not authorize. Using my card number for this service is unlawful. I want the removed. $ 12.99 on each bill. I do. It want amazon prime now or ever. This has happened before. Get it stoped NOW.

Charge on my Discover bill for annual prime $128.52, never signed up for this. Charge date May 4, 2020. *k32BG63D3

They r not paying from last 2 year a small seller funds

I had done a upi transaction of 500 rupees to my friend on 1st may 2020 through Amazon pay upi . But it showed pending but the the amount was deducted from my account and not deposited to my friend's account .
But unfortunately the money is not deposited yet . Please help me on this regard .

My amazon account name: manikanta
My mail: [protected]@gmail.com
My account is not working from last 3 months .. i call daily & mails do to the company .. but no one help me.. my wallet balance left in the account.. unable to use that balance also..
I want my money back ... please take action on amazon...

I was on 30 days free trail on amazon prime membership from[protected]. On[protected] they subscribed me into the yearly package of rs.999. I immediately requested for cancellation of the package. The package was cancelled but the amount did not get refunded into my canara bank account. When i complaint about the matter to the customer care service, they informed me that from their side the amount has been refunded and will be showing in my account within a few business days. Along-with that they have also send reference id code which shows that amount has been generated from their side but is not reflected into my bank account. Here i will attach the snaps of the email send by amazon. It will be helpful if the needful actions are carried out as soon as possible.

Indrani mazumdar
Email address - indrani. [protected]@gmail.com
Phone no - [protected]

Suman chakraborty
2:57 pm (45 minutes ago)
To jeffbejos

One of your customer registered as mobile no 2020 no[protected] ordered biker mask worth 249 rs till not delivered prepaid ordered

He asked me to contact you specially i referred him to buy from you

It's mt and your good will please delivered his his prepaid product as soon as possible his delivery address my address akra krishna nagar akra station road maheshtala land mark netajisubhas general and maternity hospital contact no my no [protected]

His order details
Prepaid order item aotoridez men fabric face mask for biker dust protection (Black)
Seller amazon / shop to shop
Currier blue dart 6 april
Order no #[protected]
Shipped by blue dart 6 th april (But not deliver to me)
Tracking id : [protected]

Regards
On behalf of [protected]
Suman kumar chakraborty
[protected]

Above prepaid ordered till not deliver to me

Please provide delivery boy mobile no and take necessary step

Order details : order id:[protected]
Have ordered mobile with above order i'd around one month back. Till 3 days back we got update like order will be delayed and now we got update like order cancelled. When talked with customer executives they r saying order cancelled again and again and also telling u can complaint where ever u can about this. Is this type of business u people r doing. I don't understand should we have trust in amazon anymore. Even customer executives are talking reckless. We r buying product by paying money not getting it for free right.
I have faced these type of issues for last four orders. As per ur executive told u can complaint anywhere i am going to file a case in labour court for the same. I have shared some of the data in attachments.

Face mask ordered. Not received yet. Amazon website shows delivered. Noooooo. Complained. No response from amazon.

Dear sir or madam,
Refund for the mentioned r reference number from Amazon74332740097009692581523

Its been 1 month now i haven't received refund amount of 557 please do process and do the needful

Thank you,

I have made a few order on amazon on 8th april and and cancelled the the order on 10th april 2020. The amazon has sent my refund to bank but the bank is not crediting refund to my bank
Transaction i'd:net pymt[protected]
And my bank details is
Acc no.[protected]

Name-md alilur rahaman
Address-reckjuani road, rajarhat nr nabadisha club, kolkata, west bengal, 700135
Bank name-corporation bank
Mobile no.[protected]
Kindly, help me with these details

I purchased a product on amazon on 11th april month using my canara bank debit card and i return the item on 12th and i asked then for refund. As per their confirmation refund was initiated on 12 th of this month maximum time frame was 5 days. Still it was not reflected in my account. They had provided the refund reference number as. Refund reference # 75503720103039373739003
75503720103039382037050 and 75503720105039399388676, i had contacted your customer service number they is no proper response hence i mail you. Please check and confirm the status if your response was worst in mail too i'm going to file in banking ombudsman.

My name: adimanikantareddy
Amazonaccountname:amkr reddy
My amazon prime account not working from last 3 months i so many times compainted but no respond... (Once open my account, again closed after24-48 hours.. This type experience i faced nearly 80 times..
I so many times mailed as also and so many times i called to cs but no respond
I want my prime membership refund/ are open my account & extend my validity
Please take action on amazon.in
Thanks

Cheat online shopping websites pls attached below website :https://salesoff.store/?fbclid=IwAR2BPqAsaA53UbWG5J7oub1QZySg1PSXWGF6uIuqpDfqqX...⇄

This is regarding about the refund which is still pending to be credited to my canara bank account.
Amazon prime has iniatiated an refund amount of 999/- which was processed on 22.04.2020
The reference number for the same is [protected]. It should take only 4 business days
It's been more than a week now.
Kindly do the needfull at the earliest. Or else i need to file a charge dispute

I m unable to get my refund and credit shell from which is already issued by indigo to cleartrip. Now cleartrip is neither picking any customer care call nor have they support id. Basically my money 58 aed and 163 aed is stuck with cleartrip and i cannot access that.
Also the booking was made through amazon.in but they ultimately have coordination with cleartrip. Pls get my refund as i m not able to book further flights.

Dear sir/madam,
I am mr. Prakash mondal, my last order value is inr 2315 and order date 23rd feb, 2020. I am eligible below this offer.
Offer name is "end of season sale" and offer period: 21st february 2020 00:00:00 hrs to 23rd february 2020 23:59:59 hrs.
Offer 1 is:

(A) 10% cashback as amazon pay balance on minimum order value of inr 2000 of fashion and beauty products, net of all discounts applied.

(B) participating categories (Fashion & beauty): apparel, footwear, handbags, sportswear, watches, eyewear, luggage, jewellery, make-up, luxury beauty (Excluding gold & silver coins).

(C) applicable only on prepaid orders, i. E., payments through credit card, debit card, net-banking or amazon pay balance only

(D) not applicable on cash on delivery or pay on delivery orders

(E) offer period: 21st february 2020 00:00:00 hrs to 23rd february 2020 23:59:59 hrs

(F) maximum cashback amount per customer: inr 500

(G) cashback will be calculated on the final order value after applying coupon discounts. Example: if order value is inr 2000 and coupon discount of inr 100 is applied, bringing the final order value to inr 1900, then the order is ineligible for the cashback offer.

(H) your amazon account information has to be fully updated with your name, email and phone number for you to be eligible for the cashback

(I) any cancelled order (S)/item (S) will not be eligible for cashback and the refund amount of cancelled/returned order (S)/item (S) will be adjusted (Net off) for the cashback amount, from the purchase amount for the offer.

(J) check product detail page for offer eligibility offer is applicable only once per customer during offer period i. E.: 21st february 2020 00:00:00 hrs to 23rd february 2020 23:59:59 hrs
But after 4 working days i can't get 10% cash back as amazon pay balance till now.

I was ordered multiple items into one transaction. Order items are given below.
Order id item category subtotal shipping grand total
Order #[protected] oriflame sweden peach perfector glow foundation-30ml beauty 199 75 274
Order #[protected] wild stone hydra energy deo spray - 150 ml beauty 155 50 205
Order #[protected] q&q standard analog white dial men's watch a150n204y fashion 1568 0 1568
Order #[protected] vaseline intensive care aloe fresh body lotion, 400 ml beauty 228 40 268
2150 165 2315

I paid this amount through amazon pay upi where bank reference id was[protected].
Offer 2 is:
Shop for beauty & grooming products on amazon using any payment method and get 50% back up to rs.200.
I have already received cash back rs.200/- against this offer (Offer 2). Gift card id - # [protected]

Total cash back should be rs.200 (Offer-1)+rs.231.5 (Offer-2)=431.5, i have only get rs.200/-

The amount of inr 231.5 which i have not receive till now.

As discussed with customer care executive, i share the offer details screen shot copy and also offer link. This mail i already send[protected] and[protected]
https://www.amazon.in/b/ref=Harpal_ilm_SL?node=[protected]&pd_rd_w=q1XNl&pf_rd_p...⇄

So sir/madam, i contact many times to amazon customer care, but customer care executive continuous harass me.