Claimed

Amazon India Complaints & Reviews

1
Last updated May 6, 2024
Complaints 19933
Resolved
1458
Unresolved
18475
Quick Links
Statistics
Share
Contacts

File a complaint to Amazon India

Having problems with Amazon India?

File a complaint and get it resolved by Amazon India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Amazon India
Customer Service Contacts

Amazon India Phone Numbers

Phone
+91 40 3992 1111
2011
1050
+91 80 4197 0000
793
424
+91 44 3088 3088
536
343

View more phone numbers

Amazon India Website

Amazon India Head Office Address

Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy
Hyderabad
Hyderabad District
Andhra Pradesh
India
500032

Amazon India reviews & complaints page 326

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
S S shekh
from Anand, Gujarat
Report
Copy

samsung a50s mobile

Address:SALIM A SHAIKH C/O VIKAS BANK,RAJPURI GATE ,OPP MASJID BALASINOR, Kheda, Gujarat, 388255

I bought samsung a50s mobile from amazon on dt-15/12/2019. I have not received refunds till date. I have been calling the company continuously since 04/01/2020 but do not give any good answer.

I talk with amazon associate below
1) dt-04/01/2020 with miss shilip
2) dt-09/01/2020 with divyansh
3) dt-10/01/2020 wih ranjeet
4) dt-13/01/2020 with akshay m
5) dt 16/01/2020 with ashish
6)...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
Address:15-7,1st floor,, Apartment, sivan kook street, Chennai, Tamil Nadu, 600024

Hii

I cancelled order from amazon on 11 january 2020. They are conirming that they sent refund to my canara bank accont on 11 jan 2020. But still now i didn't receie any amount. I am really confused whether the problrm is with amazon or canara bank. When i asked amazon customer care service they are blaming the bank and similarly when asked to canara bank customer care they are blaming amazon. But the amazon customer care will...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
abhi8081640613
Report
Copy

regarding upi transaction

Address:K-89 GUJAINI,KANPUR-208022, Kanpur, Uttar Pradesh, 208022

I had made a transaction of rs.1500 on 8 january 2020 and it was deducted from my account whose bank reference id is[protected] but it won't received to the merchant whom i had paid. But the amazon agent is showing the transaction got successful and told to me that the transaction got successful and said to me contact with the customer care of bank of baroda (Bob). I contacted to bob customer care but they told me that i am raising a complaint...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
1/13/2020 bill of 13.07 put on my credit card each month since june of 2019. Please cancel this account which i did not authorize immediately... I notified my credit card company and i want a refund of all charges back to june of 2019. I don't even use amazon so my credit card company of first bankcard tells me to have this account cancelled from here forward....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Azhar@7010
Report
Copy

refund complaint

Hi sir i purchased a product from amazon namely v guard induction stove of rs 1899 on and returned it due to various reasons. On amazon initiated the refund to my account debit card but i still haven't received my money. On contacting amazon i recieved this reference number[protected]. I kindly ask you to respond to my complaint urgently. Thank you....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
jack jackson
from Patna, Bihar
Report
Copy

I'm. complaining about the amazon seller services

I'm complaining about the Amazon seller services pvt ltf of Gurgaon Haryana India Pin 122001
Hi send me the wrong product I ordered the DMRC book and hi send me the the Bangla speaking English course book please block this seller so that in future nobody get the wrong product from this seller....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Surya P Bhatt
Report
Copy

body maxx home gym 60 kg

Address:New Delhi, 110024

Dear sir,
This is to inform you that i have purchased 1 of body maxx home gym 60 kg flat bench combo 14 [asin: b07ctk3m1k] order id[protected] and received the uncompleted item. Most of the accessories are not present in the delivery item. I have approached many time in amazon but they promised me to return my product but i didnt get any positive response. Please return this order and return my money as soon as possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
2
249ut049
from Mumbai, Maharashtra
Report
Copy

refused return/replacement of product

I've ordered realme wireless buds from amazon india and i got correct product but i've ordered yellow color earphones and i got green color. When i requested for return they told me toh wait for 3-5 days, today is the 5th day they didn't contact me so i called customer care and they told me that investigation is done and they cannot return my product so i asked them how the investigation is proceeded please tell me the procedure. They refused,...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
tirupatiswamy
Report
Copy

amount not refunded I need your help.

Address:Hyderabad, Andhra Pradesh

My name is thirupathi swamy and i book the tickets in red bus and amount paid through the amazon pay. After that due to some issues that bus is cancelled and the paid amount is refunded. And on the[protected] amazon initiated the amount to my card but i still didn't get the money. Amazon sent this reference number #105996 and told me to fill charge dispute form but state bank doesn't have such policy.
State bank of india.
My...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sheetal Samal
Report
Copy

delivery issue after accepting issue

I have placed an order for medicine. I was waiting for 5 days.in last moment they are saying it's out of service areas. While placing the order they took as service area. Now i was waiting for 5 days, i called to customer care. Request them to deliver to another address. Or kindly give some service area where you can deliver but the executive didn't have any availability. They waste 5 days it's an important product. They are suggesting kindly...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bhupi1307
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

during replacement order, delivery guy picked up wrong item but still amazon has not returned it yet.

Address:Megapolis Splendour, Hinjewadi Phase 3, Pune, Pune, Maharashtra, 411057

There was a replacement order[protected]) placed for vega helmet and delivery guy delivered the order but instead of picking the same vega helemet, he picked the wrong item of studds helmet which i had to return to flipkart. Since then i had raised the issue to your cc but still i have neither received my flipkart order picked by your delivery guy nor any update.

As per cc department, on saturday (18/1/2020) one lady...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mary Jo Lowell
Report
Copy

unauthorized charges on my car. cd./

Address:1576 Hwy 62 E, 72638

On my dec cr. Cd stmt. You charged me for amazon prime e37ezoa13. At that time i emailed your company that i did not enroll in prime, with no results. Again a charge on my jan stmt for amazon prime for $14.19. Please, please cancel those charges & remit both mos. Back to my cr. Cd. & do not charge me again. You must have the cr. Cd no. To repay me, as you are charging me on it. I would appreciate a response. [protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mushtaq Hussain Syed
Report
Copy

missing apple watch

Address:505122

We ordered an Apple Watch Series 5 (GPS + Cellular, 40mm) on Amazon India app on 17th January, 2020 with the order number #[protected] and were given a date of delivery on 20th January, 2020. The delivery was made a day early on 19th January, 2020 when our family was out of town and they asked the delivery person to drop it with the neighbor. It was on the assumption that the delivery being made was a novel ordered earlier.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anupry
Report
Copy

amazon initiated refund

Address:Living space unit 3 near seetha circle srinivasanagar, 560050
Website:Amazon.in

A refund of 485 was initiated by the Amazon on 8 Jan 2020 but I didn't receive the amount till today
When asked about this to the customer service they stated the amount is with the bank you paid
I need my amount back as soon as possible . kindly I request you to take action against it quickly
The reference id provided by the Amazon is 848404
The refund should have been received by now also I request you to let...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I have cancelled an order from amazon on 10/01/2020 and 15/01/2020, I received an email from amazon that the refund has been processed successfully and it would be reflected by 15/01/2020 and 20/01/2020 respectively, but i still haven't received the money in my account. When i spoke to amazon costumer care, they told me to fill a charge dispute form because it could be a problem at my bank side.

Name : Shylaja Vasan
Mobile...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
GurpreetSingh007
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

haven't received refund for 2 products.

Address:378 CX Model Town Extension Ludhiana, Ludhiana, Punjab, 141001

My name is (Gurpreet singh) and i had ordered (Logitech 502 hero gaming mouse (Black) and redgear mp35 control-type gaming mousepad (Black/red) of rs 3895 and rs 328. On amazon at (23 december 2019) and after (4 january 2020) i returned this order due to personal reason. And on (7 january 2020)
Amazon initiated the amount to my card but i still didn't get the money. Amazon sent this reference number
[protected] and[protected]...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pallaviy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not received from amazon to bank account

Dear sir

I have purchased one material from amazon and order got cancelled. According to amazon, they have refunded the amount to my bank account. I inquired with the bank by reference number provided by the amazon. Bank has not received any money from amazon of rs. 1098.
Order id:[protected]
Transaction reference : 877930

I have confirmed with amazon and they have successfully processed...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Thiruvananthapuram, Kerala, 695005

I ordered a set of 3 boomer bubble gum boxes from seller named urban retail. It was ordered on 5th november 2019 and expected date for delivery was 7th-14th november. I waited till around 21st november and product never showed any tracking details and the same date was showing as expected date for delivery. Tried to cancel in the application and got notification that request was submitted. However did not get any refund and contacted amazon...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mass Manoj
Report
Copy

refund not complete

Address:neelankarai, 600115
Website:www.amazon.in

Dear sir,

I would like to inform you that i made a transaction with my idbi visa debit card ending in 6324 on amazon.in on 25th of dec 2019 for an amount of rs.1, 023.90 & rs.589.00 which was refund processed by amazon on 30th of dec 2019 for rs.1, 023.90 & rs.589.00 with refund reference number:
[protected] &[protected]

Customer id: 85647071

Taking into consideration normal working days...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Beaner
Report
Copy

charges that are not mine

Address:615 Lewis St, 45891

Array
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy