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Amazon India Complaints & Reviews

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Updated: Nov 18, 2025
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B
Basab Sarma
Mar 23, 2020
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I have ordered lg 335 l refrigerator on 21 march (Order id[protected]) and samsung full hd led tv (Order id[protected]) on 22 march, 2020 and made complete payment at the time of ordering. Till today 23 march, 1.45 pm, none of the orders have been shipped. I have contacted the customer care twice since ordering but still no progress whatsoever. Kindly resolve the issue and take necessary actions for the products to be delivered asap.
Regards
Basab sarma
[protected]
May 6, 2020
Complaint marked as Resolved 
Orders have been delivered. Thank You
Amazon India customer support has been notified about the posted complaint.
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    Poorna Kala
    Mar 22, 2020
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    250 ml Himalaya litchi floavour and green apple flavor hand sanitizers is being sold at a very high price by the seller sunil medicose for rupees 270 in the Amazon site, when the actual mrp rate is 185 rupees as of manufacturing date March 2020 . This is outrageous at a time like this, please look into this issue and make the seller to sell it for the mrp price itself.
    +2 photos
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      Gurdeep@8113
      Mar 22, 2020
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      Address: #180 tarkhana wali gali pandusar nabha, Patiala, Punjab, 147201
      Website: Amazone.in

      I have purchased hp wireless keyboard from amazone website and txn no. Is #[protected] dated 03/03/2020 but i have canceled my order and cancellation no. Is #[protected] after this amazone claimed that refund is issued from amazone ref no #[protected] dated[protected] but refund is not credit in my account bank and amzne not answering me.
      +1 photos
      Amazon India customer support has been notified about the posted complaint.
      I purchase water filter from Amazon but because of damage I return back to amazon but till now refund money not reflect in my account inspire of money transfer from Amazon as they said every time I called.

      refund from amazon - Comment #3667121 - Image #0
      refund from amazon - Comment #3667121 - Image #1
      refund from amazon - Comment #3667121 - Image #2
      refund from amazon - Comment #3667121 - Image #3
      They sent me mail and asked to send 1850 later they never t responding to my cal at all they are cheating everyone like should take strict action this time

      refund from amazon - Comment #3667139 - Image #0
      I have ordered fat tire bicycle 26 inch on 5 march due to some reasons i cancel my order i have paid the money through card and i did not get my refund back its been 15 days i did not get any refund amazon had refunded it to my bank and we have talk to bank about it but they said they didint recieve any fund
      Sir i ordered Tracking ID: [protected] product on feb 27 and i waited for my product till today 18 march.. its near to my delivery hub still march 6... With out my permission its retuened today.. yesterday its showing it will arrive thursday 19 march 2020... Todayits showing its return to the seller.. please register my compalint..
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        F
        Filmic Guy
        Mar 22, 2020
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        Address: 6/2 Kaliganj Road, Tetikhala , Near Basundhara Apartment, Chandrapur, Maharashtra, 713212

        I ordered a crutial 4gb ram from amazon and get a defective product. So i contacted to the customer service and tell the problem. They said that they will send the refund in original payment method by 7-10 days. I wait till the 11th day. But i didn't received a refund. Though amazon seller has confirmed the refund and share the details with me. But i haven't received the refund yet. And the bank branch can't help me with this and their behaviour is very rude about this.
        My bank details are as follows
        Central bank of india
        Jemua branch
        Ac no.- [protected]
        Ifsc code - cbin0284856
        +2 photos
        Mar 30, 2020
        Complaint marked as Resolved 
        Amazon India customer support has been notified about the posted complaint.
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          D
          deepakshrm369
          Mar 21, 2020
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          Address: In front of I-59,, Aditya Puram Colony, Airport Road, Gwalior, Madhya Pradesh, 474020

          Hii,
          Bus operator cancel my bus without any information to me, also he changed by bus when i reached at bus stop, and took extra 350 each for all of my three tickets, since i was with my family, so paid him extra money, but it is very unprofessional since i was going with my family to my homw town due to corona lock down issue.
          Pl discuss my concerns with bus operator and also try get my extra money back, which i gave to bus operator goon.
          Regarding the orders #[protected] & #[protected]
          Amazon India customer support has been notified about the posted complaint.
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            S
            Siddhu12345
            Mar 21, 2020
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            Sir i've ordered an item from amazon on 16th of march and the expected delivery date was 21st of march but the order not get delivered by the last date and i contacted amazon at least 10 times in a day that when'll the order get delivered and at last the order get delayed and the expected delivery date is 28 march and when i contacted to amazon for this issue then they don't hear me they cut off the phone. So sir i request you to take the action on it as the payment has already done on this order.
            Thankyou
            Amazon India customer support has been notified about the posted complaint.
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              C
              chikkala nikhil
              from Vellore, Tamil Nadu
              Mar 21, 2020
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              Dear sir, I ordered a tshirt from amazon and that order got cancelled by the seller but i had already paid for that. the amount is 234rs which was paid on 12th of january 2020. the order got cancelled on 16th january of 2020 but i didnt get my amount back to my account. the order id is[protected]. i please you to clear my issue
              +1 photos
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                B
                Mar 21, 2020
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                Address: 3r floor Rajhans nutriments Pvt Ltd Surat, Bhind, Madhya Pradesh, 477116

                Dear sir mene mobile order kiya or mobile jyda late hua to mene order cancelled kiya but aaj tak refund nahi aaya hei book karne ki dat 07/03 2020
                But refund nahi aaya he

                My name brijesh kumar
                Add. 10 Narayan nagar gohad chorah
                Bhind Madhya Pradesh 477116
                Mo. [protected]
                [protected]
                +2 photos
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                  H
                  harika rapeti
                  from Hyderabad, Telangana
                  Mar 21, 2020
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                  Address: Hyderabad, Andhra Pradesh, 500089

                  I have placed 2 orders of rupa jon women's cotton panty (Pack of 10) which costs 185/- while placing order but now i received one piece per order. Which is very unfair and its cheating. Showing 10 quantity and sending 2 quantity. My order no's are 1.[protected]
                  2.[protected]
                  Cloth is also very cheap and small size. This is not rupa brand at all.
                  I tried to return the items but they are saying item is not in return policy. I don't want to have 2 panties which costs 185/-
                  So please look into this issue and solve. I hope you would help me in sending full quantity or return
                  Attached order screenshot and video of received pack. Please help me in this issue
                  +1 photos
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                    G
                    gowthamnfs
                    Mar 20, 2020
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                    Address: purasaiwakkam, Chennai, Tamil Nadu, 600012
                    Website: amazon.in

                    My name yaswanth i had ordered hp-hs04 laptop battery
                    Of 2800. R. S in amazon on (9/03/2020) and i cancelled on (11/03/2020)
                    And on (11/03/2020) which they refuned
                    Amazmn initiated amount to my card but i still didn't received money.
                    Amazon sent this reference number - # 620410
                    And told me to file a charge disputeform but indian bank doesn't have such policy.
                    So please kindly respond to this compliant its very urgent
                    Thankyou
                    +1 photos
                    Mar 22, 2020
                    Complaint marked as Resolved 
                    Amazon India customer support has been notified about the posted complaint.
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                      N
                      Neel Chakraborty
                      Mar 20, 2020
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                      Resolved

                      refund initiated from amazon but amount not credited to my bank

                      Address: N.P.R PARK, CHAPURIA, SEWLI TELINI PARA, 700121

                      To the respected manager,

                      I'm nirmalya chakraborty customer of amazon india.

                      On the day of 28th feb 2020 i had purchased a product via upi payment from amazon.in, order id is - order #[protected]

                      Amazon was successfully initiate my amount to my bank account but still it not has been reflected in my statement & account also.

                      My registered phone number is - [protected]br...
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                      N
                      Neel Chakraborty
                      Mar 20, 2020
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                      Address: N.P.R PARK, CHAPURIA, SEWLI TELINI PARA, Kolkata, West Bengal, 700121

                      To the Respected Officer,

                      I'm Nirmalya Chakraborty customer of Amazon india

                      On the day of 28th feb 2020 I had purchased a product via upi payment from amazon.in, order id is - ORDER #[protected]

                      Amazon was successfully initiate my amount to my bank account but still it not has been reflected in my statement & account also.

                      My registered phone number is - [protected]
                      My optional phone number is - [protected]

                      RRN # [protected]

                      Purchased Transaction Details -
                      TO TRANSFER UPI/DR/[protected]/AMAZON/UTIB/[protected]@apl/Request TRANSFER TO[protected] 2, 789.00

                      I have already contacted to my bank customer care and Amazon customer care team, They have told as same that they can't able to help on this RRN number only Amazon merchant can help about this issue, as same amazon customer team told me that they can't help more than information only SBI bank can help about your stuck refund amount.
                      Kindly help me about this refund issue.
                      You can call me for more details.

                      My humble request to you that kindly arrange this refund as soon as possible in my bank account from your end.
                      Amazon India customer support has been notified about the posted complaint.
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                        C
                        Chandan Todi
                        Mar 20, 2020
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                        Address: 411034

                        Dear sir

                        I had ordered as it is whey protein (2kg) on 11th march from amazon.in and i have received some l-carnitine from as it is (2*250 gm each).
                        I regret to state that i have received a wrong product and the packets are in dusty condition and look old as well.
                        I have already called amazon twice but i discovered that this product is not non returnable.
                        I have already ordered whey protein (From as it is) from amazon on 13th december 2019 so there is no chance that i have purchased the wrong product
                        I am frequent buyer from amazon and have adequate basic knowledge about selecting a product.

                        So i request amazon to consider the long term relationship and provide either of the options

                        1) exchange the product with as it is whey protein
                        2) provide refund and cancel the order
                        3) cancel the order and provide balance in amazon pay.
                        Amazon India customer support has been notified about the posted complaint.
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                          S
                          sdasnou
                          from Mumbai, Maharashtra
                          Mar 20, 2020
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                          Address: masjid banda main road, Hyderabad, Andhra Pradesh, 500084

                          Hi,

                          I have order this product and got the product delivery today and looks like some has tempered the seal and insert toy into it.

                          I didn't understand how come the product was being delivered in this condition when check with delivery partner, they informed the product is as it is delivered.

                          Could you please look into this matter and resolve the issue asap.

                          Customer : [protected]

                          Attached the image for your reference.

                          Regards,
                          Snehasish das
                          +91-[protected]
                          +91-[protected]
                          +5 photos
                          Amazon India customer support has been notified about the posted complaint.
                          Mar 20, 2020
                          Updated by sdasnou
                          originally i have order Fitbit versa 2 link - https://www.amazon.in/gp/product/B07TWFVDWT/ref=ppx_yo_dt_b_asin_title_o01_s00?ie=UTF8&psc=1

                          but they delivered toys .
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                            S
                            Sharadatina
                            from Hyderabad, Telangana
                            Mar 20, 2020
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                            Address: flat no 103 b 7 Mye villa, Hyderabad, Telangana, 500098

                            A refund of 649 rupees was successfully processed on 05 march 2020 at 9.50 pm to my account by amazone. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

                            I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

                            I have confirmed with amazon and they have successfully processed the refund

                            Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
                            My refund referance number[protected]
                            My account no is [protected]
                            Amazon India customer support has been notified about the posted complaint.
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                              N
                              Nitish Mehra
                              Mar 20, 2020
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                              Address: 38/114 ITBP CAMPUS, SECTOR 32A, Chandigarh, Punjab, 160030
                              Website: Amazon india

                              Sir i had placed an order on 3rd march 2020 and payed the amount rs 1482 by amazon pay upi in advance but then after cancelling the order a refund has been initiated by amazon on 10 march 2020 with refund reference #[protected] according to them the refund is successfull but the money is not reflected in my account i had already visited the branch sbi sector 32c but they are saying there is no pending transaction. Neither amazon nor sbi is solving the problem please help. I am attaching all the necessary documents. Thank you
                              My details
                              Name-nitesh kumar
                              Account no. - [protected]
                              Ifsc code - sbin0017984
                              [protected]@gmail.com
                              Contact no. - [protected]
                              +3 photos
                              Amazon India customer support has been notified about the posted complaint.
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                                S
                                srahate2
                                from Dongargarh, Chhattisgarh
                                Mar 20, 2020
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                                Address: PATURDA BK, Buldhana, Maharashtra, 444201

                                I buy an product on amazon which is delivered on 28/02/2020 but the product quality not good so i raise an return request on 28/02/2020 same but the my return pikup has not been processed by ecom till date for this i raise dispute 4 times on custmor service but they didn't resolved my problem & my money is still pending at company.
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                                  P
                                  Mar 20, 2020
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                                  Address: Amazon delhi, 110084

                                  Somebody hacked my amazon account and access with my stored credit card and generate e-gift card for 9500 rs and 20000 rs
                                  I trying to many times call and formal mail but not receiver my money till now. I got otp and amount deduction msgs in my mobile but this transation not done by me. I dont know how this possible without sharing my otp to another person. I am feeling very helpless bcoz amazon customer care executive tell me again again that they solev query in 24 hours but now its already 48 hour nad more but no resolution i got. Plz hlep me
                                  Amazon India customer support has been notified about the posted complaint.
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                                    S
                                    Suhel Siddique
                                    from Delhi, Delhi
                                    Mar 19, 2020
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                                    Address: Hathras, Uttar Pradesh

                                    I have purchased a boult audio probass curve neckband order no.[protected] and the amount is rs.- 1399.00 only and i requested to return it and the return has completed by courier. I have placed this order on 6th june 2019 and the return has been completed on 16th june 2019 and still i have not received my refund. I have called the amazon executive so many times but every time he told me to wait for 3-5 days within 3-5 days your refund will be approved but it has not happened yet.
                                    So, here i am writing this so i can get my refund my refund is pending from last 9 months its a huge time.
                                    Amazon India customer support has been notified about the posted complaint.
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                                      M
                                      malay24
                                      Mar 19, 2020
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                                      Address: abesit college of pharmacy, Ghaziabad, Uttar Pradesh

                                      Respected sir

                                      I am a science professor at https://pharmacy.abesit.edu.in/contact-us/
                                      I had ordered several items
                                      Out of one item which quite costly for me is

                                      Acromec power source ac 220v/50hz precision weighing scale, 300 g/1 mg
                                      Sold by: rhime
                                      Worth rs 8000
                                      In place of this item they sent me a pocket balance worth rs 250
                                      I asked for the return and replacement
                                      & they agreed
                                      But this time they sent me a small empty plastic box
                                      Now when i am trying to convey further, "they are telling me that, they have investigated and correct item has been sent and received. One of the person in chat acknowledged that it is indeed a scam and threatened,"do what u can we wont return your money"
                                      I am a amazon member from last ten years
                                      Plz help me
                                      Here i am attaching all the pics of fake items i have received
                                      My id for amazon is [protected]
                                      But i am available on [protected] to talk
                                      Regards
                                      Sunny
                                      Malay kumar choudhary
                                      +1 photos
                                      +1 videos
                                      Amazon India customer support has been notified about the posted complaint.
                                      Addidas shoes
                                      Amount-1725₹
                                      Order date-02/02/2020
                                      Order id[protected]
                                      Reference no- #HSBCN[protected]
                                      Refund not collect
                                      Account no-[protected] sbi bank

                                      received an empty box in place of real product I ordered for - Comment #3664940 - Image #0
                                      received an empty box in place of real product I ordered for - Comment #3664940 - Image #1
                                      Do not remember ordering anything
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