Claimed

Amazon India Complaints & Reviews

1
Last updated Apr 29, 2024
Complaints 19931
Resolved
1458
Unresolved
18473
Quick Links
Statistics
Share
Contacts

File a complaint to Amazon India

Having problems with Amazon India?

File a complaint and get it resolved by Amazon India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Amazon India
Customer Service Contacts

Amazon India Phone Numbers

Phone
+91 40 3992 1111
2011
1050
+91 80 4197 0000
793
424
+91 44 3088 3088
536
343

View more phone numbers

Amazon India Website

Amazon India Head Office Address

Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy
Hyderabad
Hyderabad District
Andhra Pradesh
India
500032

Amazon India reviews & complaints page 331

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Address:517101

Hi my name is shaik fathima from tirupati.. I have purchased samsung m30s on 2019 october first in amazon.. My amazon email i'd is [protected]@gmail.com.. The same very day i saw the 3 offers with this mobile
1-10% sbi instant discount
2-1000 rupees bonus offer
3-one year free screen replacement
So before i purchase i saw this three offers and immediately i have contacted amazon to get the proper details.. I also...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
My order needed to be delivered to me on 6th january 2020, but it is not.
While ordering amazon asked for any specific time period the order to be delivered, i choosed the timing between 8:00am to 3:00pm as i want the delivery in my office premises,
1. The delivery boy didn't contacted me if there was a delay in delivery.
2. When i contacted him, his way of speaking was so unprofessional and kind of rude that he literally...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:KOTTAI STREET KAVERIPAKKAM, Kaveripak, Vellore, Tamil Nadu, 632508
Website:Amazon.in

I had ordered a speaker (Quims drumstone wireless led bluetooth speaker and fm radio for all android and iphone smartphone sold by:mactraders india drumstone) from amazon india on 5th november 2018. On 12th november 2018 i returned the item. But i have not receive my refund amount still. When contacted amazon i was informed that the amount (Rs 209) has been transferred to the bank. Paid online through cash
Order no[protected]br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I had ordered chambor eye shadow quad, bronze desire no.102, 8 g on 31 december 2019 order#[protected]. The product was delivered today at 12.15. Pm (Approx). On opening the box i found the product totally damaged. I am attaching the photos of the damaged product. Please replace the product immediately. Both chambor and amazon are renowned brands. This incident is disappointing and forcing me to loose faith in both amazon and chambor.br...
+6 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
azam73
from Mathura, Uttar Pradesh
Report
Copy

amount taken and product did not delivered

Address:Gurgaon, Haryana

I purchased online from amazon.in one piece of teconica bt-78 mini 2.4ghz wireless bluetooth touchpad keyboard for rs. 439/-. On amazon tihs product was not with the facility of cash on delivery so i have to pay amount in advance which i paid by my debit card in advance on[protected] my order reference was order #[protected] and on friday[protected] company sent me message that your product has been handed over to you but didn't...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Ittina Soupernika, Room No 327, Sarjapur Main Rd, Kasavanahalli, 560035

Hi, Delivered product will gets expired in 66 days.
Amazon delivered me a coffee packet (Amazon.in Order #[protected] on 5 Jan 2020 and expiry date is 13 Mar 2020. Now Customer care executive has mentioned that they cannot return or refund it bcoz it is not coming under 60 days.
I dont understand "is Amazon encourage sellers to deliver this type of products to the customers? " Also, I read that if product's expiry...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rishi rajawat
Report
Copy

miss behave of delivery boy.

Address:RAJPUR CHUNGI NEAR ARMY GATE, Agra, Uttar Pradesh, 282001

[protected] ye delivery boy ka contect no hai. 06 jan 2020 time 1145hr bande ne call karke dilivery rcv karne k liye bulaya mine usko 10 min wait karne ko bola but us bande ne 1 min b wait nahi kiya wo waha se chla gaya. Hmne gate par jakar fir se call kiya to usne aane se mana kar diya or kaha ki mere pass time nahi hi. Kaha ki componey ka pressure h. Mai bhi army persion hoon jab mai apna work hold karke aa sakta hoon to usko 10 min wait...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
L
Lalit Lahori
Report
Copy

received in damaged condition

Address:H NO -29 / 3 3 RD FLOOR, OLD RAJENDER NAGAR, DELHI, New Delhi, Delhi, 110060

I had booked a samsung 6.5 kg top loader washing machine on my below address on 3/01/2020. This product was supposed to be delivered today at my delhi residence (29/3, iiird floor, old rajinder nagar new delhi -110060).

The product did came to my residence today, but without getting it endorsed to me, the delivery team took the product back complaining that the product is damaged.

As put by you in the sms, that...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
sadie
Report
Copy

amount of $14.03

Address:442- second Avenue, 35096

Not aware what i am charge for didn't make a purchase. Please refund me $14.03 because i am not response for this charge and iappreciate if you clear off my account and give me a refun. I can't pay a bill that i didn't charge because my income is very limited. I appreciate if you would take care of this issue right away. Because i don' thave extra money...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sexymunda
from Delhi, Delhi
Report
Copy

received a different product/ missing item

Address:110030

Name - mohit kumar
Registered email id is - [protected]@gmail.com
Order id is[protected]
I ordered (Berries and nuts walnut kernel 1 kg| akhrot giri, akrot magaz | grade - 8 pieces, broken) on[protected]. I get this product on[protected]. I got wrong/missing order. I chat with amazon customer care on same day[protected] executive on amazon chat support they said for this we have special team for this they...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
abu602
Report
Copy

fraudulent transactions

Fraudulent purchase of rs.50000/- was done using my sbi debit card ending with 2813 on 31.12.2019. I complained about this at amazon customer care, however they have processed the order inspite of me lodging a complaint with them of the order to be a fraudulent and transaction done by my debit card although i have not done any such transactions whatsoever. I registered my complaint on 01.01.2020 but still the invalid order was processed....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
Address:Kottayam, Kerala, 686613

I bought a new xiaomi redmi note 8 phone from amazon. The phone dissipates a lot of heat even in normal use. While charging, it's very uncomfortable to hold as well. I requested for a replacement the next day itself. As per their request, i installed an app for system analysis. Now they are not giving me at least a replacement stating temperature upto 48 c is acceptable. I am going to lodge a complaint with the consumer court....
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
Shubhlaxmu Bhat
Report
Copy

regarding delivery boy

Address:8 venkateshchaaya chs Ltd Dr R.p road Ramnagar ltd, 421201vozo

The delivery boy of amazon who delivered the goods just now was street smart. He was very rude and arrogant.in spite of cash option he insisted on payment by debit card.
A street boy having no manners third class even interfered when we both husband and wife were talking.
He was asking to pay more than the price msg to me by amazon.
Amazon wake up. Are u going to do biz by troubling customers in this way.
Do...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Richa Kataruka
Report
Copy

parcel not take return

Address:700157
Website:Amazon.in

Order id: [protected]

I have ordered the products from amazon. The quality of thr product was so poor and horible, when i askes them to take the parcel back they said the courier cant be taken back as they dont have the facilty for pickup...
These people are creating lots of troble
Please take nesessary action against them......
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:1402, Tower-1, Whitehouse Apartments, 201310

Order no:[protected]

Amount : rs.1, 749.00

Transaction id : 5e4bfo4t3v2dnnob

Refund reference number for the transaction :[protected]

I ordered protoner dynamic wall mounting chin up bar combo from amazon on 23rd november, 2019.
Due to some problems regarding usability and quality i decided to return back to amazon.
I returned back the product on 5th december,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rana Invis
from Coimbatore, Tamil Nadu
Report
Copy

amazon pay recharge using upi

Address:624001

Yesterday, (04/01/2020), i was trying to do jio recharges via amazon pay services.
The amount deducted from my account, but, still, i didn't receive any money from the amazon side.
But, i can't file a refund compliant because they showed it's already refunded. But, still, i won't receive cashback from my account please resolve this asap.
The order id is:[protected],
One more id :[protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Out of 5 amounts, 4 amounts have already been credited to my a/c except above amount. All 5 amounts have been debited through debit card. Rest 4 amounts are rs.141.34, rs.194.37, rs.683.71 and rs.256.29. Amazon also confirmed me about refund order of rs.164.05. Please credit the amount immediately otherwise i have no alternative but to complain against you at consumer forum....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amazon wrong product delivered service

Address:P. No 26 Dev Nagar sanganer railway station jaipur, Jaipur, Rajasthan, 302029

Your amazon.in order #[protected]
Noise product 4499rs delivered wrong product and not refund and not return product amzon 12 times cancil pickup not resolved issue. And self couir product team not received company and not refund my product
Amzon wrong product delivered service. Amzon bad quality service customer care not resolved issue...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Viv91
from Bhubaneshwar, Odisha
Report
Copy

refund did not received

Address:C-61, kendriya vihar society,sec-51,Noida, Gautam Buddh Nagar, Uttar Pradesh

I am an amazon customer from noida and i am writing to express my bad experience with amazon recently and i hope that you can help me on this. My account in amazon is vaishali pandey.. It all starts with my order with order no[protected] date (13 september 2019) i was ordering a lamp set of 2 quantity and my order was also cod. Before that when my neighbour received the courier of lamps. Then he says to me maam can you send me the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shrutis87
Report
Copy

refund not got

I have not been updated with my refund in my account for the cancelled product online payment on[protected]. Amazon says refund has been initiated it's been delayed from sbi side and asked me to fill charge dispute form for sbi. Its completely customer harassment. I want my refund of ₹ (581.55) this type of harrasment is not tolerable why would people mke online payments then if this goes....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy