Amazon India Complaints & Reviews

This is absolute racket.. This company charges credit cards hoping the consumer does not catch the erroneous charges on the consumers credit cards. As a consumer i did not select any amazon prime box accidentally as the customer service representative indicated. They charged my discover card for 2 consecutive months, i personally had not charged on this card for over 6 months. Guess i will be closing all revolving accounts i do not intend...

I'm ordered products through amazon app but shipment team can't deliver my product to me. They are taken extra two days for delivery but still not delivered. They are never contacted to me for delivery process but they are recorded like customer is not available in that address.
The customer service is also helpless. Finally i cancelled the order but amount is not returned. When the product is returned to their vendor then refund...

I have ordered hp laserjet printer 1005 on 23rd december 2019. On 24th december 2019 amazon deliver the box. But i open the box i came to know that there was hp 1112 printer instead of hp1005 printer. I had complained to amazon on same day. They said we will reply upto 29th december. But they didnot do anything. On 30th december i called them then they told that we have sent to right shipment. We cant do anything & they refuse to change that...

I ordered two sets of secret temptation deodorant for women on 30th december, there was no cod option available for this product, hence i did payment through net banking, money deducted from my account and deposited credentialsare : "inb/[protected]/amazon dev center ind pvt. Call [protected] for dispute"
But my order status on amazon app shows no order, talking on customer care for amazon also doesn't confirm order. What is next to...

I had initiated a mobile recharge, where as debited twice to my account, when enquired with customer service, it is understood that they do not have control on these multiple transactions going through till the balance in amazon pay account is zeroised. It is totally absurd that they cannot block further debits to my pay account or return back to the account. Customers amazon pay can be fraudulently debited without any customer authorization...

I ordered fossil sportswatch for 11, 995/- but did not get it, amazon says they have delivered it and are not ready to refund also they are saying they can't resolve it and are not ready to provide any proof of delivery.amazon says watch was delivered on 22nd december, sunday to Akansha Chugh, but she did not get it, their records say it has been delivered but they are not showing any proof or delivery receipt on mail.i have been calling...

I received the damaged smartphone. Then i called amazon customer care which they approved & told me to issue a replacement in 2 days. After 2 days, When delivery executive came with new product, he deny to give me cuz he is not updated by their courier service to collect the damaged phone. So i asked for refund from amazon & they assign the pick up for my smartphone.
But till today no one came to collect their smartphone...
My...

I ordered a cab on dated 29th dec 2019 at make my trip and avail offer get 10% back or up to rs 1000 on amazon shopping. Clicking on that offer after that make my trip app open and i payment through amazon pay through my credit card details. But they (Amazon customer care) refuse that you can't availed offer properly through entered coupon manually. There reply was not satisfied. Please do the needful at my end.
Thanks and regards...

Hi,

This is in reference to the below product i purchased on amazon which was delivered on 28th dec, 2019.

(Hikvision ultra hd 5mp cameras combo kit 8ch hd dvr+ 8 bullet cameras +2tb hard disc+ wire roll +supply & all required connectors)

We called the technicians to come and setup the cctv on 29th dec, 2019 paying an additional ₹3000. They finished setting up the 5 cameras, wiring for all...

I have purchased the vaseline 400ml on 7th dec, it has been delivered on dec 10 th, the pre payment has been done from my credit card rs.224.25.
Again delivery exicutive has collected money from my family member rs.230/-.
So, i have requested for refund. But till now i didn't get any resolution. This is delivery exicutive number [protected]he is collected money for prepaid order.

Please resolve the issue asap....

On 23rd of dec i had placed an order of samsung m30 which was delivered to me on 26th dec and the box piece seal was broken and the main item that is the phone was missing.
There was only a charger and its cord left.
I immediately contacted the customer service and they are just asking me to wait and it's been 3 days now and i received no update and they aren't even doing anything about it and when am calling them they are just...

My amount rs 1511 is not refund in my account from Amazon.acording to Amazon customer my amount is refunded on 19 dec.he giving me refund refrence number 516972.but sbi bank customer told me your account is not refund.kindaly help me sir...

Dear amazon customer care order no[protected], purachase samsung m-30, gradiant black clour, mobile price-15999/-, order date-24/12/2019 via prepaid transaction no-[protected], and delever at-28/12/2019 but received different model samsung j-7, its very cheating me amazon, i am very sad, camplain to amazon customer care but not recently any action so i am camplain to national counsumer girevane camplaeno-1817943, camplain date-28/12/2019,...

I purched product order id:[protected] on 24/12/2019 named sports fitness weight of 20kg pvc material as mention in discretion of amazon online. As ordered one received on 27/12/2019 whole opening the product the plastic gym moulds were filled with sand and tiny stones.
As they were mention that 20kg of pvc material but they provide me plastic moulds containing sand tiny stone....

We have ordered Malabar gold chain on 9th of august and returned on 14th august. Since the refund is not processed from amazon.

Attached is the ordered deatils
We are following up with amazon team but we are not getting proper response from them, .
In every call they ask us to wait for 5 working days.
Attached are all mail when we contacted amazon team....

Sir/madam
(I didn't get refund in given timelines from #amazon) amazon intiated refund on18-dec-2019 but the refund amount is not debited in my bank account
I want my refund amount as fast u can
I contacted in bank they told u to send mail for this email
Account number:-[protected]
Name:-kancharana kousalya
Transaction date:-11-dec-2019
Refund intiated on -18-dec-2019
Id :-2qunw5i40000k2nyf9yg...

Exchange for 2 products had been requested. But no one came to pick up the items, so refund was not given for both the products. Its been almost 2 months now. Its pathetic way of cheating and not returning the customers money. I want my hard earned money. I am an esteemed customer of amazon since many years, but now amazon has cheated and not refunded my money., inspite of several requests....

I was charged $13.90 by amazon prime for a monthly fee and i do not have an amazon prime account called them to talk to them about it was told i need to go through my bank to dispute it. Have tried to go on line to cancel it myself and a will not allow me to cancel it. It says to go to amzn.com/bill, wa to cancel and i get this instead. The web site says i canceled my membership may 2018. This has messed up my checking account. Now i have...

On 30 th November i paid a bill through amazon pay. I have reference id, but they said that on that day no transactions made by me. How cheater they are!!!
I want my money back. This month i got green bill. Amazon give my money back...

I have ordered for redmi 7a from amazon on 20.10.2019. The details of the cost of the mobile as per the order is :- subtotal rs.4999-instant cash discount rs.499. Accordingly i have paid rs.4499 in total.
There were two offers, first is rs.499 i. E. Instant cash discount and second is rs.500 on payment through rupay card which was to be credited as amazon pay balance.
I have ordered with rupay card ending with 4719 but the cashback...