Amazon India Complaints & Reviews

Sir me[protected] ko v20 vivo mobile book kiya tha Jo ki rupya deduct kr liya ab booking failed dikha rha h me customer service ko phone[protected] ki kiya usne Kha 2-3day me mil jayega lekin[protected] ko kiya to wah bolta iska responsible me Nhi hu bank se samjho please help me

My name is pratibha and
1) i had ordered cherokee by unlimited women's slim fit pant of rs.499 in amazon on 27 feb 2020 and after 9 march 2020 i returned this order due to personal reason. And on 9 march 2020 amazon initiated the amount to my card but i still didn't get the money. Amazon sent this reference number # 74332740070006977805941.
2) i had ordered bata women's pleated ballerina black ballet flats-6uk of rs.764 in amazon on 27 feb 2020 and after 15 march 2020 i returned this order due to personal reason. And on 15 march 2020 amazon initiated the amount to my card but i still didn't get the money. Amazon sent this reference number # 74332740076007573996450.
3) i had ordered bata women's pleated ballerina black ballet flats-3uk of rs.540 in amazon on 27 feb 2020 and after 16 march 2020 i returned this order due to personal reason. And on 16 march 2020 amazon initiated the amount to my card but i still didn't get the money. Amazon sent this reference number # 74332740077007617934573.
4) i had ordered failures artificial leather stylish casual black college backpacks of rs.339 in amazon on 29 feb 2020 and after 16 march 2020 i returned this order due to personal reason. And on 16 march 2020 amazon initiated the amount to my card but i still didn't get the money. Amazon sent this reference number # 74332740077007625851140.
So please kindly respond to my complaint it's very urgent.

My name is sparsh saraogi and i had ordered mi 10000 mah li-polymer power bank 2i (Blue) with 18w fast charging of rs.899 on amazon which i paid through by sbi debit card on 12.03.2020 and after 13.03.2020 i returned this order due to personal reason. And on 13.03.2020 amazon initiated the amount to my card but i still didn't get the money. Amazon sent this reference number 620418. It's been 13 days and the amount has still not been credited to my bank account. I had called sbi customer care as well as visited my branch and they have said that no refund has been initiated fron amazon. This is plain and simple fraid by amazon india. The registered email id is : sparsh. [protected]@gmail.com
Order details attached

Hello sir,

This is to confirm that refund for amount 6999.00 has been successfully processed on[protected] and the amount should reflect in your account by now.

Refund reference # 7be7kjdy0000k78hsmvw

Refunded on : saturday 21 march 2020 8:16 pm (Ist)

Please contact your bank’s customer care center and quote these numbers to know further about the status of the transaction in case you still haven’t received the credit within 4 business days. Please remember that you will have to call your bank’s customer care center and not visit the branch for this update.

Some nationalized banks may take more time than normal to credit the amount. If your bank is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed'. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund.

For more details on refunds, please click here: https://www.amazon.in/pay/history?tab=refunds

Thanks for choosing amazon.in your amazon.in order refund reference [protected]@amazon. Insaturday 21 march 2020 8:16 pm (Ist)

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This is regarding order[protected] cost Rs 3365.
This order had multiple items.
I received such a small packet and got message tgat otem is delivered. But it was small packet with cardboards in it no pram, it was empty .After complaining add also we didnt got refund .There was no investigation done still they are saying acc to investigation order is delivered.This is not at all expected from Amazon .this amount is not less. Hiw could they deliver empty packet and what investigation they have dkne.Customer care is not all ready to help in this matter.packet also shws tgat it has 8 kg parcel.how can someone put baby pram in such a small packet.

Am teja worked as sales associate in amazon i thought amazon would be a great company which i thought before and now am trying to commit suicide because of our manager my issue is i worked for more than 22days in challenging whether without food from morning to evening finally i get nothing but uscond i worked every day than others completing my target they cheated me on purpose tell how do i survive with this situation i better die amezon and our manager responsible for my death god bless anezon

I was given the due date 22nd march 2020 for my package to arrive, but was rescheduled for 23rd march 2020. My package didnt arrive on 23rd too. There are no updates given till today.
I called for the customer service, they are constantly consoling me about it to arrive soon... But atleast i should be given the updates about my order for which i already made the payment via debit card.

I have ordered lg 335 l refrigerator on 21 march (Order id[protected]) and samsung full hd led tv (Order id[protected]) on 22 march, 2020 and made complete payment at the time of ordering. Till today 23 march, 1.45 pm, none of the orders have been shipped. I have contacted the customer care twice since ordering but still no progress whatsoever. Kindly resolve the issue and take necessary actions for the products to be delivered asap.
Regards
Basab sarma
[protected]

250 ml Himalaya litchi floavour and green apple flavor hand sanitizers is being sold at a very high price by the seller sunil medicose for rupees 270 in the Amazon site, when the actual mrp rate is 185 rupees as of manufacturing date March 2020 . This is outrageous at a time like this, please look into this issue and make the seller to sell it for the mrp price itself.

I have purchased hp wireless keyboard from amazone website and txn no. Is #[protected] dated 03/03/2020 but i have canceled my order and cancellation no. Is #[protected] after this amazone claimed that refund is issued from amazone ref no #[protected] dated[protected] but refund is not credit in my account bank and amzne not answering me.

I ordered a crutial 4gb ram from amazon and get a defective product. So i contacted to the customer service and tell the problem. They said that they will send the refund in original payment method by 7-10 days. I wait till the 11th day. But i didn't received a refund. Though amazon seller has confirmed the refund and share the details with me. But i haven't received the refund yet. And the bank branch can't help me with this and their behaviour is very rude about this.
My bank details are as follows
Central bank of india
Jemua branch
Ac no.- [protected]
Ifsc code - cbin0284856

Hii,
Bus operator cancel my bus without any information to me, also he changed by bus when i reached at bus stop, and took extra 350 each for all of my three tickets, since i was with my family, so paid him extra money, but it is very unprofessional since i was going with my family to my homw town due to corona lock down issue.
Pl discuss my concerns with bus operator and also try get my extra money back, which i gave to bus operator goon.
Regarding the orders #[protected] & #[protected]

Sir i've ordered an item from amazon on 16th of march and the expected delivery date was 21st of march but the order not get delivered by the last date and i contacted amazon at least 10 times in a day that when'll the order get delivered and at last the order get delayed and the expected delivery date is 28 march and when i contacted to amazon for this issue then they don't hear me they cut off the phone. So sir i request you to take the action on it as the payment has already done on this order.
Thankyou

Dear sir, I ordered a tshirt from amazon and that order got cancelled by the seller but i had already paid for that. the amount is 234rs which was paid on 12th of january 2020. the order got cancelled on 16th january of 2020 but i didnt get my amount back to my account. the order id is[protected]. i please you to clear my issue

Dear sir mene mobile order kiya or mobile jyda late hua to mene order cancelled kiya but aaj tak refund nahi aaya hei book karne ki dat 07/03 2020
But refund nahi aaya he

My name brijesh kumar
Add. 10 Narayan nagar gohad chorah
Bhind Madhya Pradesh 477116
Mo. [protected]
[protected]

I have placed 2 orders of rupa jon women's cotton panty (Pack of 10) which costs 185/- while placing order but now i received one piece per order. Which is very unfair and its cheating. Showing 10 quantity and sending 2 quantity. My order no's are 1.[protected]
2.[protected]
Cloth is also very cheap and small size. This is not rupa brand at all.
I tried to return the items but they are saying item is not in return policy. I don't want to have 2 panties which costs 185/-
So please look into this issue and solve. I hope you would help me in sending full quantity or return
Attached order screenshot and video of received pack. Please help me in this issue

My name yaswanth i had ordered hp-hs04 laptop battery
Of 2800. R. S in amazon on (9/03/2020) and i cancelled on (11/03/2020)
And on (11/03/2020) which they refuned
Amazmn initiated amount to my card but i still didn't received money.
Amazon sent this reference number - # 620410
And told me to file a charge disputeform but indian bank doesn't have such policy.
So please kindly respond to this compliant its very urgent
Thankyou

To the respected manager,

I'm nirmalya chakraborty customer of amazon india.

On the day of 28th feb 2020 i had purchased a product via upi payment from amazon.in, order id is - order #[protected]

Amazon was successfully initiate my amount to my bank account but still it not has been reflected in my statement & account also.

My registered phone number is - [protected]br...

To the Respected Officer,

I'm Nirmalya Chakraborty customer of Amazon india

On the day of 28th feb 2020 I had purchased a product via upi payment from amazon.in, order id is - ORDER #[protected]

Amazon was successfully initiate my amount to my bank account but still it not has been reflected in my statement & account also.

My registered phone number is - [protected]
My optional phone number is - [protected]

RRN # [protected]

Purchased Transaction Details -
TO TRANSFER UPI/DR/[protected]/AMAZON/UTIB/[protected]@apl/Request TRANSFER TO[protected] 2, 789.00

I have already contacted to my bank customer care and Amazon customer care team, They have told as same that they can't able to help on this RRN number only Amazon merchant can help about this issue, as same amazon customer team told me that they can't help more than information only SBI bank can help about your stuck refund amount.
Kindly help me about this refund issue.
You can call me for more details.

My humble request to you that kindly arrange this refund as soon as possible in my bank account from your end.

Dear sir

I had ordered as it is whey protein (2kg) on 11th march from amazon.in and i have received some l-carnitine from as it is (2*250 gm each).
I regret to state that i have received a wrong product and the packets are in dusty condition and look old as well.
I have already called amazon twice but i discovered that this product is not non returnable.
I have already ordered whey protein (From as it is) from amazon on 13th december 2019 so there is no chance that i have purchased the wrong product
I am frequent buyer from amazon and have adequate basic knowledge about selecting a product.

So i request amazon to consider the long term relationship and provide either of the options

1) exchange the product with as it is whey protein
2) provide refund and cancel the order
3) cancel the order and provide balance in amazon pay.