Amazon India Complaints & Reviews

My name yaswanth i had ordered hp-hs04 laptop battery
Of 2800. R. S in amazon on (9/03/2020) and i cancelled on (11/03/2020)
And on (11/03/2020) which they refuned
Amazmn initiated amount to my card but i still didn't received money.
Amazon sent this reference number - # 620410
And told me to file a charge disputeform but indian bank doesn't have such policy.
So please kindly respond to this compliant its very urgent
Thankyou

To the respected manager,

I'm nirmalya chakraborty customer of amazon india.

On the day of 28th feb 2020 i had purchased a product via upi payment from amazon.in, order id is - order #[protected]

Amazon was successfully initiate my amount to my bank account but still it not has been reflected in my statement & account also.

My registered phone number is - [protected]br...

To the Respected Officer,

I'm Nirmalya Chakraborty customer of Amazon india

On the day of 28th feb 2020 I had purchased a product via upi payment from amazon.in, order id is - ORDER #[protected]

Amazon was successfully initiate my amount to my bank account but still it not has been reflected in my statement & account also.

My registered phone number is - [protected]
My optional phone number is - [protected]

RRN # [protected]

Purchased Transaction Details -
TO TRANSFER UPI/DR/[protected]/AMAZON/UTIB/[protected]@apl/Request TRANSFER TO[protected] 2, 789.00

I have already contacted to my bank customer care and Amazon customer care team, They have told as same that they can't able to help on this RRN number only Amazon merchant can help about this issue, as same amazon customer team told me that they can't help more than information only SBI bank can help about your stuck refund amount.
Kindly help me about this refund issue.
You can call me for more details.

My humble request to you that kindly arrange this refund as soon as possible in my bank account from your end.

Dear sir

I had ordered as it is whey protein (2kg) on 11th march from amazon.in and i have received some l-carnitine from as it is (2*250 gm each).
I regret to state that i have received a wrong product and the packets are in dusty condition and look old as well.
I have already called amazon twice but i discovered that this product is not non returnable.
I have already ordered whey protein (From as it is) from amazon on 13th december 2019 so there is no chance that i have purchased the wrong product
I am frequent buyer from amazon and have adequate basic knowledge about selecting a product.

So i request amazon to consider the long term relationship and provide either of the options

1) exchange the product with as it is whey protein
2) provide refund and cancel the order
3) cancel the order and provide balance in amazon pay.

Hi,

I have order this product and got the product delivery today and looks like some has tempered the seal and insert toy into it.

I didn't understand how come the product was being delivered in this condition when check with delivery partner, they informed the product is as it is delivered.

Could you please look into this matter and resolve the issue asap.

Customer : [protected]

Attached the image for your reference.

Regards,
Snehasish das
+91-[protected]
+91-[protected]

A refund of 649 rupees was successfully processed on 05 march 2020 at 9.50 pm to my account by amazone. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

I have confirmed with amazon and they have successfully processed the refund

Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
My refund referance number[protected]
My account no is [protected]

Sir i had placed an order on 3rd march 2020 and payed the amount rs 1482 by amazon pay upi in advance but then after cancelling the order a refund has been initiated by amazon on 10 march 2020 with refund reference #[protected] according to them the refund is successfull but the money is not reflected in my account i had already visited the branch sbi sector 32c but they are saying there is no pending transaction. Neither amazon nor sbi is solving the problem please help. I am attaching all the necessary documents. Thank you
My details
Name-nitesh kumar
Account no. - [protected]
Ifsc code - sbin0017984
[protected]@gmail.com
Contact no. - [protected]

I buy an product on amazon which is delivered on 28/02/2020 but the product quality not good so i raise an return request on 28/02/2020 same but the my return pikup has not been processed by ecom till date for this i raise dispute 4 times on custmor service but they didn't resolved my problem & my money is still pending at company.

Somebody hacked my amazon account and access with my stored credit card and generate e-gift card for 9500 rs and 20000 rs
I trying to many times call and formal mail but not receiver my money till now. I got otp and amount deduction msgs in my mobile but this transation not done by me. I dont know how this possible without sharing my otp to another person. I am feeling very helpless bcoz amazon customer care executive tell me again again that they solev query in 24 hours but now its already 48 hour nad more but no resolution i got. Plz hlep me

I have purchased a boult audio probass curve neckband order no.[protected] and the amount is rs.- 1399.00 only and i requested to return it and the return has completed by courier. I have placed this order on 6th june 2019 and the return has been completed on 16th june 2019 and still i have not received my refund. I have called the amazon executive so many times but every time he told me to wait for 3-5 days within 3-5 days your refund will be approved but it has not happened yet.
So, here i am writing this so i can get my refund my refund is pending from last 9 months its a huge time.

Respected sir

I am a science professor at https://pharmacy.abesit.edu.in/contact-us/
I had ordered several items
Out of one item which quite costly for me is

Acromec power source ac 220v/50hz precision weighing scale, 300 g/1 mg
Sold by: rhime
Worth rs 8000
In place of this item they sent me a pocket balance worth rs 250
I asked for the return and replacement
& they agreed
But this time they sent me a small empty plastic box
Now when i am trying to convey further, "they are telling me that, they have investigated and correct item has been sent and received. One of the person in chat acknowledged that it is indeed a scam and threatened,"do what u can we wont return your money"
I am a amazon member from last ten years
Plz help me
Here i am attaching all the pics of fake items i have received
My id for amazon is [protected]
But i am available on [protected] to talk
Regards
Sunny
Malay kumar choudhary

My order details
Order #[protected]

The product details
"2 x brats n beauty® - anti pollution multi color skull print mask air dust face masks washable and reusable mouth cover windproof dust proof safety mask for men women outdoor activities pack of 2
Condition: new"

I have ordered two packs,
While ordering it was mentioned that each pack contains two product.
But
I received the packs, which contains only one product.
I have videographered before opening the parcel.

I ordered hidesign shoes of rs 4295 which they delivered me. I reported them on same day that they have given inaccurate website description about shoe. After successful pick up they refused me for refund by telling me i have returned them different product.
All details are mentioned below with this complaint.
Pls try to make refund
Order no.[protected]
Invoice. Hr-bmux[protected]

Amazon prime*sg4j69u23 amzn.com/bill wa $14.22
Order #d[protected]
Audible*lo35e04s3 amzn.com/bill nj $16.37

Please refund my money

I have numerous charges in dec. 2019 that are fraudulent as well.
Order #[protected]
#[protected]
#d[protected]
#[protected]
Please remove all charges on my credit card!

Amazon order no[protected]
"Bend-It heavy duty bender"
The package reached Ponnani Amazon delivery point on[protected].
They called me and demanded that I should go and take delivery from there.
I told them they are to make delivery at my door step.
This was not liked by them and refusing delivery to me till this day.
I called customer care Amazon through my mobile application on 17-03-20.
They assured me delivery on 18-03-20.But no avail.I contacted customer care again on 18-03-20 they again assured me delivery in another 24 hours.But this time I don't believe them.
I there for demand action against all culprits in this matter and ensure delivery at my door step.

5-3-2020 Amazon exchange for mobile order exchange price RS 100 mobile price RS 8449 total amount RS 8549 l am paying 7-3-2020 order place but exchange old mobile display scratch order cancelled my amount is bank working day 4-5 days refund the money Amazon customer service your money refunded your bank problem you check bank refund reference I'd(7BJXC7YK0000K78MSMS8)

I ordered a phone 'REDMI NOTE 8 PRO' from Amazon on 29 February 2020 and due fail of verification exchange I cancelled it and according to Amazon customer service Amazon initiated the refund on 4th of march but till now I don't received my money back. The refund reference number given by Amazon is # 6UHQSTI50000K6RKMJO9. The order no. Is[protected]. Please take some immediate actions it's 15days going on but till now I don't received my refund. It's a large amount for me please take action sir

I had ordered speedo swimming costume size 44 according to the size chart available. But the size chart had wrong measurements thus what i recieved was size different from what i ordered due to wrong size chart. Thus i want to refund it or replace it for a bigger size i m being denied saying this item is non refundalble. Pls tell me i being a prime regular costumer face such problems then what will a new customer deal with. I feel i hv been cheated as the product is of no use and my money got wasted. Did not expect this from amazon.

I place order of tabcover which should deliver to me. But that time I was out of home. An delivey boy insisting me to come n recive the parcel immediate or he will cancel order. Now i[censored]r delivery deptt make such harashments to customer, palce n purchase from amazone. Mostly they insist if not at home ask ur neibours to get the order.
Why so

This with amazon order#[protected].
Purchase of new phone along with exchange. The agents tried to deliver two times on 17th and 18th march 2020. But same issues was repeated.
They verified exchange phone through amazon app.
They entered some code,
Verification was successful.
Next step was to give the phone to agent
But here, they are expecting another code to be entered on their phone against the order. There is no such code i received or need to be entered as per customer service. Looks amazon delivery agents are not aware of the process or is intentionally playing fraud activities.. This is repeated twice.
So i asked for cancel & refund of my money, which also amazon not doing. They say they escalated the issue, but they dont sync with agents or the courier backend teams. So the actual issue is not resolved.