Amazon India Complaints & Reviews

We ordered winter coat which cancelled by the seller and said the amount refunded in my ac [protected]
3363.67 dt 25/11/2019 ref no igahhse0l3
1817.73 dt 24/11/2019 ref no same as above
Till date i have not received the amount
I also complained the sbi where my ac is, they said there is not any amount received
I have talked several times with your customer help person but no result
How it is possible...

Sir i have order diaper of worth rs 1398 on 16th december and paid online. Address is totu majyat, shimla, h. P.
I am really disheartened by the service provided by your company to your customers. Inspite of charging delivery charge we are not getting our material at home. Delivery boys always put the order at any store according to their comfort. So why you charge home delivery charge.
This time also the delivery boy called...

Just got the car vacuum cleaner delivered from amazon under order#[protected] dated 21st december, 2019.
I have the following problems:
1. The front piece of the vacuum cleaner is broken/chipped off (See photo attached).
2. The item did not seem clean and appeared to have been used.
3. "mammoth" name does not appear anywhere on the package or the product. So how do i know that this product is "by mammoth"?br...

I had ordered a Vivos1 phone worth 14000 on 5th December. But I cancelled the order due to some reason. I was assured that my refund would be completed within 5-6 business days. today it's 23rd December and I haven't received my refund yet. I've called them, chatted with them yet they are irresponsible. They told me that they've already initiated the amount but its not reflected in my account. I even went to my SBI branch and asked them but...

Since last week, I am getting lot o[censored]nsolicited calls from different numbers saying they are calling from Amazon customer care and are asked if all orders are delivered. Some 200 paybalance will be credited to my account. They also sending OTP to my mobile
no. I hanged up saying I don't need any gift voucher.

Now I got a mail saying my amazon account p/w has been
reset as per my request, when I did not ask...

I have ordered two nos. of Pink PARI (LABEL) Modern Art Metal Table lamps ( of Rs. 1400.00 +1499.00) on 30 November, 2019. After a long wait finally I have been informed that the Packages was delivered and handed over directly to the customer at residence address on 21 december 2019. But the fact is the courier person neither delivered it nor contact us...

My name is dinanath and i had ordered plazzao of rs. Amount 579 in amazon on 05 aug 2019 and after i returned this order due to personal reason. And on 09 aug 2019
Amazon initiated the amount to my card but i still didn't get the money. Amazon sent this reference number[protected] and told me to fill charge dispute form but allahabad bank doesn't have such policy. So
Please kindly respond to this complaint it's very urgent....

My account it's lock, I don't know why. I'm foreign, I need to go to another city and this problem it's affecting me. My mobile number it's the only way for access to my account because when I registered the system doesn't allowed to link my email. Please, unlock my account, I need the things which I payed.
Zulma velasquez...

Hi
I have been regularly interacting and attached all documents for the refund to be processed. I am forwarding a mail from my bankers which clearly states that i have to make the payment for rs.18750/-
I am attaching the messages and notification message received from amazon for the transaction happened on 30/11/2019. Two payment for rs.20000/- and rs.25000/- were rejected by my bankers. Also you had given a credit during the...

I have ordered baby props on 6th Dec but still not got my order. Even I am not able to track my order also.. I just want to cancel it but that is also not possible. No options are available on website. Payment is already done my side. Kindly refund my payment and cancel my order. I am looking forward for your reply and solve my query....

Complaint against an amazon delivery boy who return the ordered n arrived product without informing or delivering the product to the concern customer. I request the concern authority to please look into the matter and take action against such irresponsible and bad manner delivery boy. They can't just play with the customer, or do as their wish.. Ordering a product on line is not a joke, working there also is not a joke they have to do their...

I ordered canon dslr from amazom on 5th dec worth 53900. On 9th dec, i received some headphones worth 2-3k instead of dslr. I am well aware that while opening packages of such big amounts we should make a video. Thats what i did. I sent this video and filed a complaint to amazon and they told me that they would investigate the matter and get back to me within 5 days. I remained calm for those 5 days but they didnt update my after 5 days....

Yesterday i had placed an order on amazon.in (#[protected] and i had paid full amount which was shown on the website through credit card. Actually it was needed very urgently so i had ordered it. But today i got a message from amazon that the order has cancelled. Immediately i contacted with amazon customer care and they are just ignoring my problem. They're saying that they can't do anything, seller has cancelled it. They gave me...

V have bought samsung m30. It is in unopened position right now. Request to replace it with m30s is being ignored.

V r ready to pay differential cost etc. No support from cus care executives. We are open to buy samsung m30s in exchange of this phone.

We are very much concerned over this attitude of amazon towards its regular and prime customers...

The order was placed on 5 december 2019. The product was undelivered so an automatic refund was initiated. I paid partially through amazon pay balance and partially through upi. The amount paid through amazon pay balance was refunded immediately. However, the remaining amount was not reflected in my respective bank account. As per their policy on the website, it states that 2-4 working days are required to refund. According to amazon support...

I have returned one product in amazon.in #[protected].. They have initiated refund on dec4. But the same is not credited in my bank account.
When i contacted syndicate bank they are also not giving proper response. Refund amount 4200.
I have raised charge dispute also. But still no proper response for the same.
When i contact amazon they are requesting to contact bank customer care.
Refund reference...

I have placed an order for
Vissco anti embolism stockings - medium on 17.12.2019. I made payment vide canara bank. I am in urgent need of the item as i was recently been operated at apollo hospital, bangalore. At the time of placing the order it was showing as delivery date within 2 days.

Now when i am tracking the order it shows that it will be delivered by 30.12.2019...

Worst delivery seevice ever. I have been running around these people since 3 days. The delivery guy calls and says he will deliver the product or he is not the delivery area will deliver tomorrow. Then when yiu call they don't answer the calls and when you check order status it shows the order has been delivered.. This has happened like 4 times in 2 months and 3 times in past 3 days.. The agents says that will escalate the matter to relevant...

I ordered a hoody and returned it on 16 of november but the refund of that on amazon pay does not come till now and today is 21 december. I returned the product because it not fit well to me. The cost of product is rs.799. It is over one month gone but i does not refund till now. This make me to loose my faith in online shopping especially on amazon....

I ordered one plus 7 pro mobile on december 2 nd 2019 received it on 3 rd december order number is[protected]

I opened the box and found that there was no charger adaptor and c type cable.. I immediately raised a compliant and customer service executive asked me to wait for 5 days to get the investigation report of product box scans.. On 9 th when i called again they said they have gone through investigation report...