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Amazon India Complaints & Reviews

www.amazon.in

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Updated: May 11, 2026

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Alert:rs.999.00 spent via credit card xx5227 at amazon1258399 on[protected]:18:07:30 without pin/otp. Not you? Call [protected].

Unauthorized debit from my creditcard. I want refund of amount and need fraudulent action against this transaction.

Looks so many affected with amazon on this fraud. But no news or action. Available on amazon.

My mail id rajasekhar. [protected]@gmail.com

Amazon India customer support has been notified about the posted complaint.

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A

Ankit Duve

Mar 10, 2020

Hyy I m odring a oder with Amazon and suddenly I was cancelled but the debited amount is not credited my account and Amazon says that amount was process successfully but the amount not reflecting in my account

V

Vivek Mahapuria

Mar 10, 2020

I ordered a fossil gen5 from Amazon but I received a box in which watch was missing

S

Snehaa singh

Mar 10, 2020

Amazon is not refund my money

Snehaa singh's reply, Feb 29, 2020

I purchased two slim paint but it's not cleared then I cancelled my order.
But I am not receiving my refund money from Amazon

A

Anish20091997

Mar 10, 2020

I was cancel the order on 21 feb 2020 of redmi note 8 pro.
But i did not get refund amount 16099 ..My refund reference number is 112723..Refund credit in 5 working days.But not credit in my account tilled date.My bank of baroda account number is [protected]

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Address: safal plaza, near balaji recidency, Ahmedabad, Gujarat, 382350

My problem has not been resolved for the last 20-22 days.

I have already given you all the information by mail.

My point is that the rewards points do not getting in my amazon account and that point goes into the account of keyur shah.
Please update my credit card with my amazon account. And please give my welcome point and other reword points.

Amazon India customer support has been notified about the posted complaint.

Mar 07, 2020

Updated by Denish Tajpara My problem has not been resolved for the last 20-22 days.
I have already given you all the information by mail.
My point is that the rewards points do not Getting in my Amazon account and that point goes into the account of Keyur Shah.
I was applying for ICICI card from my Amazon account. but he is cancel. Then again a few days later your employer came to my house and scanned my document again and I got the card. But there was a problem that the document from this card application Kiyur Shah's account was slashed and the card came in my father's name.
Give the icici amazon pay credit card for customer to fulfill the your employe target but causes the problemto the end user.
And now Amazon says that you contact ICICI and ICICI says that you contact Amazon. If you (ICICI Bank and Amazon) cannot do team work with each other then this will endanger the end user.
I talk and mail with them both in the last 20-22 days. But I do not get help from anyone.
{ I have already complaint for ICICI bank (1) SR[protected] SR[protected] }
Please update my credit card with my Amazon account. and please give my welcome point and other reword points.
I will give my details and Keur Shah's details once again.
My ICICI Card No. XXX XXX XXX 6000
Name as per ICICI card. TAJPARA JAYANTILAL
Register Email ID (amazon account and ICICI credit card) :- msc.[protected]@gmail.com
Register Mobile Number (amazon account and ICICI credit card) :- [protected]
i am not dashrath manjhi (mountain man ) i am common man.
Please Replay(mail or call) as soon as possible

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Name: nitesh kumar sahani
Mabile: [protected]
Email: [protected]@gmail.com
Refund ref number: # 6ui6dr1n0000k6rkvyqv
Bank: indian bank

I have purchased a book from amazon on 23 february by making payment of 300 through india. Bank debit card. I have refund the item and amazon initiated refund on 1 march with reference number of # 6ui6dr1n0000k6rkvyqv. I talked custromer care so many time and branch to many time but they did not update my payment in my account yet.
So i contact amazon, they requested to fill charge dispute form with indian bank customer care. But indian bank customer care executive danying the existing of such form/facility. It is not about maney but about the customer care service offered by bank. It is the practical issue and may happen again in future for which bank should be ready with solution.

Kindly resolve the issue.

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Address: A-15,GULMOHAR PARK., New Delhi, Delhi, 110049

I have not received refund for the ear phones i had returned.
Return id dxxs2hq4rrma.
Ordre id[protected]
I had ordered philips ear phone, when i got the delivery, it was not philips, i sent it back, they again sent me the same ear phones which i had returned. I again returned the ear phones, this time i was promised that i will get the refund in 3 to 5 working days, i am still waiting for the refund.
Thanks
Regards
Sanjeev lekhi.

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C

Chandini Sreekumar

Mar 10, 2020

I have returned 2 products bought from amazon almost a month ago. They are showing that refund is issued but still I haven't got my money back. The first product was returned on January 28th and the second one on February 5 th. I have try to contact the customer care but failed. The total amount I have to get is 394 rupees.

S

Singh sneha

Mar 10, 2020

I ordered 2 slim fit track paint on 11 Feb 2020. due to not clear order I cancelled this order..but till date I m not receiving my refund money..

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: Amazon.in

I am returned one order which i purchase from amazon. And from amazon sode they told me that we already refund your amount of @1499 to your bank accout (@30rs to amazon pay) (@1469 rs to bank account) but still till now i didn't gor the refund in my account and the date on which amazon return is[protected] and today is[protected]
My refund ref. Number is
Refund reference # 74332740049004870868155

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Mar 07, 2020

Updated by Connectme My order id[protected]

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I have been an amazon customer since 2013. But over the last few years my experience with amazon as been hell. They have tie ups with some of the most fraud sellers because amazon wants to make the most out of cheating customers. Sending defective products, wrong products, used and expired products, and non delivery have been happening with almost every purchase of mine. I have orderd plenty of products most of which have been a complete nightmare as i have mentioned above. My very recent purchase has been a birthday present worth 1200 which they have sent used. I also ordered a grocery item and the whole packet was cut open. I received it like that.in order to eat more commission amazon india is stooping so low every time. Fraud advertising, trash quality sellers and service, fake pricing, scratching off manufacture dates and prices from labels of clothing all of these are amazon's habit by now. On top of all these amazon is forcing it employees to buy from them by getting their employers to deduct 4-5 thousand rupees a year from their salary and booking it as amazon coupons, so that employees are deprived of their own choice of online shopping site. So many employees every year are forced to buy on amazon even if they wanted to invest that money somewhere else. Amazon india and its sellers are bloody parasites of the society and flushing them out is now the only right way to stop their poisonous influence on society.

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Address: Vignan pg college, A.konduru road, 521215

Myself venkata reddy
My account number :[[protected]]. I ordered on item from amazon.com on 12 feb 2020amount of₹877 due to some reason i return the order. Refund initiated by amazon on 20 feb 2020 and i got refund reference number [[protected]] from amazon. But till now refund amount not reflect my bank account. Kindly do the needful.

I have attached screen shot of refund initiated mail from amazon.

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Address: Tawerekere Btm 1st stage BTM layout, 560029

Hi team,

Subject : cashback issue on bus ticket booking.

I had booked bus ticket in amazon.in on 27th february 2020. I suppose to get rs.200 cashback amount in amazon pay balance account within 3 days, but till today i didnt received any cashback and literally i am harashed by amazon by giving me fake promises.
Note: i have collected cashback coupon by spin and win option, and the coupon is 20% cashback upto rs.200
When i call amazon customer support on 27th feb 2020 after booking, agent told me to wait for 3 days to receive the cashback.
When i call amazon on 3rd march 2020, agent told me he is escalating my concern to cashback escalation team and asked me to wait for 3 more days to get this issue sorted out.
Today (7th march 2020) when i called amazon customer care and spent 1hr23minutes on call and agent told me that previous agent raised escalation to wrong department and he want to raise escalation again today and asked me to wait for 5 to 7 days. I asked agent to trasfer call to senior level team, agent told me there is no senior person available to transfer the call and after 1hour 20 minutes he trasfered call to a supervisor and his name is vijay.
I attached mail received from vijay for the same.

Order date : 27th feb 2020
Order id:[protected]
Expecting : complete ticket booking amount (2, 028)
Ticket id: 35aqju3p

I want pentality from amazon because they harashed me and wasted my time a lot. Please check all the attchments attached.

Registered email : [protected]@gmail.com
Registered mobile : [protected]

Amazon India customer support has been notified about the posted complaint.

Mar 07, 2020

Updated by Shaikbabji431 Attachments of Calllog with Amazon customer care, Mail received from amazon, Order confirmation

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Address: c-201 nest house opp drb colloge new city light surat, Surat, Gujarat, 395007

I have ordered a earbuds from amazon on 20 feb 2020 but it was cancel for some issue they initiate my refund in my account but i didn't receive i will call in customer no they send from my side it's done bank issues hai that's why cant show in ur account they give me references no also its 205001 plz solve my prblem as soon as possible n give refund of 1483 in my account

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My account put on hold, my friend used my account to purchase camera with saudi arabia debit card, after that my account put on hold. I can't even login into my account. I don't have any support documents what they've asked, my friend used my account to order some camera, from saudi arabia debit card, after this incident my account put on hold. Un hold my account. I don't have documents of that debit card. I couldn't ask anyone kindly solve the issue.
Mail id: [protected]@gmail.com

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M

Monish Nagireddy

Mar 6, 2020

FAILED UPI TRANSACTION AMOUNT -Rs 365/-
DATE OF TRANSACTION[protected]
BANK NAME â€“ Syndicate bank
ACCOUNT HOLDER- Monish Nagireddy

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Address: Amazon India, 224143

Website: www.amazon.in

Dear Maine ek product purchase Kiya tha vivo u20 Jo ki delivered ho Gaya 25 feb Jo ki phone heating problem phone battery drain but not phone replace amazon please help amazon account no [protected] product product price 10990 please replace my order date 22 Feb 2020 ko Kiya tha amazon wale replace nahi Kar Rahe hai please app replace or return kata dijiye

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Mar 05, 2020

Updated by Ashvni Please amazon notified

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I ordered few household products worth Rs 1711 on 20th Feb 2020.Out of which I got two products within 3 days but remaing five products was about to delivered upto 29th Feb.But I got a message that product is damaged so it will return to seller, than I will get my refund.I waited for that, after that I contacted customer care regarding this, they said need not to worry when it will reach to seller your money refund process will be initiated.I contact to them 6to 8 times, same response I got. Again I contacted to them than they said still the product is in destination place only, when it will dispatch and return to seller we will return your money.Today I contact to them they said seller side didn't cancel it so that's the reason u didn't got your refund.Really the past ssed this time.And it's happening 3 times with me when I contact to customer care they are giving wrong info and saying don't worry.Definately I will be worried if I got such type of response.

Amazon India customer support has been notified about the posted complaint.

Mar 06, 2020

Updated by Priya.02 Again today also I contact to customer service and they said due to technical error u didn't got refund and I m doing manually.Everyday from one week they are saying now I have proof also.After getting money I am not going to use Amazon and suggest my friends and family also regarding this

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P

Priya.02

Mar 6, 2020

After making so much mail and contact to customer care via app got the money back.Just a advice to Amazon don't make so complicated for your customer as you are one of the India leading online shopping site.

J

J Alom Tailor

Mar 6, 2020

Amazon pay debit 8018 rupee my account,
Ref no[protected]
Transaction date-08/01/2020
Merchant name- Amazon pay
Transaction amount total-8018

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Address: 162 Morton Rd, 70526

Website: AMZN.com/bill

Yes i am trying to see about a refund because i got a unauthorized transaction on my card want to know why did i have that transaction on my card because i didn't authorize it to come off my card so can you please help me and i'm just wanting to get my money back and if y'all can help me please do because i really need the money back on my card if y'all can help me out.

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Address: Hyderabad, Telangana, 500062

I have made a prepaid order of an 8gm Kundan gold coin through AMAZON INDIA app on Feb 24, 2020. The expected delivery was stated as Feb 26 - Feb 28 and was carried out by their partner "Bluedart". There was no tracking info on my order this till March 02. It arrived today on March 04, 2020.

The delivery boy neither requested for the OTP nor any govt ID proof. Also It was not handed over to the consignee.

When the Box was opened it was shocking to observe that one of the blue zip ties is cut and the coin is missing.

- on behalf of my mother (Consignee)

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: www.amazon.in

Gas stove bought thru amazon was returned to their manufacturer - fogger india-on 20th feb 2020. Since then fogger has not returned the money and amazon has washed off its hands saying they cannot ask their partner to pay.
All this despite advising me to return the product to fogger whom i dont know as i bought it thru amazon and cloudtail (Its sister concern)
Amazon has failed to help me resolve this issue

Amazon India customer support has been notified about the posted complaint.

Mar 12, 2020

Updated by usharma437 Amazon has not bothered to resolve the complaint nor has it asked its vendor - Fogger India to refund the money or replace the product
I will now take this to the consumer court asking Amazon India and Fogger India to pay the damages

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Address: D-3, NTPC Colony, Samridhi, Sector 33 Noida, Gautam Buddh Nagar, Uttar Pradesh, 201301

I had ordered "ps4 jump force" game vide order no #[protected] on 24.02.2020 from amazon india. However in response i received "grand theft auto v (Pc)".
It is to mention that, on the outer envelope it was my address i. E my residence in noida. However inside the envelope there was an invoice in some other name along with grand theft auto game which i never ordered. When i tried to return it, there was no provision for return in amazon. Therefore, i called the customer care and lodged my complain. I was told that amazon will revert in 3 working days after verification on the same. However, to my surprise, i received an email that item has been sent to me as per my order. I again called the customer care and tried to explain them but they are also not providing any details as how they have ascertained that they have sent me the right item. I have all the proof but they are not ready to accept the fact. I have enclosed the photograph of all item and invoices which is self explanatory.
Request you to take up the amtter and resolve
Tapas mazumdar
Mob-[protected]

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Address: B-28, Ganesh Nagar Soc, Ramakaka Road, Chhani, Vadodara, Gujarat, 391740

I order jeans of 34 size, but it not fit me so i replaced jeans with size 36' but that product's size is not actually 36'

On product it shows 36' but it's not actually 36'

So i created pick up schedule 4 times but no one came for pick up my product

I've talked with customer executive and their supervisor but still no response from them

Supervisor told me if your pick up schedule would be cancelled i will call you, but i've received not even single call from them

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Website: Amazon.in

I have placed an order and when i was checking out the amazon shows me the product will last deliver to me till 2 march 2020 but it wasn't. When i inquired about it they told me to wait another five days and added that it was their terms but they hadn't shows me this type of any terms. They hide this details because of this my many work schedule effects it wasted my time energy and money and even i details from their customers which is completely illegal.

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T

taklu.com

from Delhi, Delhi

Mar 3, 2020

Thanks.

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Reference number 66z06ad00000k641ppwh
Order placed on 4 feb 2020
Refund issued on 20 feb 2020
Regarding my cadbury celebration refund... I didn't recieved my refund yet and i am waiting since too many days please help me.
Order i'd.[protected]
Amazon is saying that they had issued refund on this product and bank of baroda is saying that we didnot recieved refund yet
I want my refund of 680 please help me

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R

Ranji naidu

Mar 3, 2020

Hi team,
I have booked an mobile through Amazon app and amount also have been deducted from my account. But i dint receive my order number and tracking information and as i saw in my cart also its showing empty. Try to resolve issue soon if not will go to greviance and social media

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Address: villa no 5, sec-F, Poct-1 shushant golf city,ansal, Lucknow, Uttar Pradesh, 226030

Dear sir,
This is akhilesh form lucknow (U. P). I order vivo u20 (Blazingblue, snapdragon 675 aie 4gb ram, 64 gb storage) through amazon on the date 12feb 2020 with oder id :[protected] and i recieved my oder on 15 feb 2020.
I found my mobile is heating and battery discharge are increasing issue. So i have decided to return this mobile on the behalf of returning policy. But they didn't received yet.
And i am very upset for this.
So please receive my complaint.

Thanks,
Akhilesh kumar
[protected]
[protected]

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Y

Yash Gupta Rana

Mar 3, 2020

I buy Peter England jacket it is not good I return my jacket 10february in amazon company but amazon company refund my money in my bank but I not get any money in my account
The refund money is 1770

Y

yashwant koshle

Mar 3, 2020

Cchmaa chahuga jo wach myne aplai kiya akar me bdhe hone ke karn

yashwant koshle's reply, Feb 20, 2020

aakar bdha hone ke karn

yashwant koshle's reply, Feb 20, 2020

aakar bdha hone ke karn

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Still no resolution from Amazon&rsquo;s end.