Amazon India Complaints & Reviews

I tried cancelling the order within few minutes of ordering it and the app showed that order is getting cancelled, however later in night i got the following email from amazon:

"we're contacting you about your cancellation request for order #[protected].
Unfortunately we weren't able to cancel the following item (S) from your order:

Kisses hersheys almond pouch, 6 x 100 g

When you receive your order, you're welcome to refuse the package and it will be returned to us. If you are unable to refuse delivery, please visit our online returns support centre to create your personalised returns label so you can send this item back to us for a full refund:
www.amazon.in/returns-support

If you paid using net banking or credit/debit card, your refund will be initiated with your bank shortly. Your bank may take 2-4 business days for net banking purchases and 3-5 business days for credit/debit card purchases to credit the refund amount to your account.
Please note that if you paid through emi on credit card, this refund may cause a change in the terms of your emi with your credit card issuer, and the issuer might levy a charge for this emi cancellation. Please check with your credit card issuer on how your emi may be affected.

If you paid by gift card, your gift card balances will be credited to your amazon account within one working day.

Note: if the order contains other items that were not cancelled, a refund will be initiated after the other items in the purchase are fulfilled."

When delivery boy came, i was not at home and my parents received the order and now when i am trying to return it, amazon people are saying that it is non returnable and forcing the product worth rs 2856 on me.
Really not acceptable and very poor customer service from amazon.

On amazon india, i had placed an order of 1 kg jar of dabur chyavanprash, on 3rd jan 2020. Today the order received and found that inside the parcel 500 gm jar instead of 1kg jar!
Order number is[protected] dated 03.01.2020.
Attaching herewith snap shot of order and the parcel received.
Tried to contact helpline but did not get any support.
The jar is sealed. Need help to get replacement of jar as per order place.. Please help.
Regards,
Sanjay karne

My name is p. N. Janani. I ordered an item of rs.600.
Order # order #[protected] this is the order id, i have ordered this on 24 january and have cancelled the order after 4-5 days. When i contacted with amazon customer care, they said they have initiated and successfully processed the refund on[protected].

Refunded amount - rs.600
Payment method - card ending with 3055
Refund reference # 5s9iq29w0000k5pc5ov0
My contact number - [protected]

So, the amount if refunded to you, then please credit into my account asap. Please this is a big amount, so kindly solve this issue. I dont want any delay.

Ordered lakme nail polish and lakme nail polish remover worth of 196 from amazon india on 20 january 2020. But due to delivery issue by seller the product didn't delivered and cancelled in mid way. The product shipped by "blue dart" courier. Courier service does not ship in this area. So it's cancelled. Amazon india did refund on 26 january 2020 but didn't reflect in my bank account. Today is 10 day from refund date.

Dear sir/mdm
With due respect I Sree Sagar Roy, s/o-Subhas Roy, inform you that the Amazon company of India unnecessary deducted my Amazon pay balance, Rs-1601/- without my permission or acknowledgement, on 20/01/2020.When I discovere it I have submitted complaint of Amazon pay customer care but they are not solve this problem. They are submitted to guilty me or myself.
So, I would request to you that you will take an affective stepe about this, as soon as possible.
Thanking you.

I have ordered jaipur kurta from amazon on 19th jan 2020 amounted Rs. 425. I dint get the refund till now. i contacted amazon customer care. they just just a refund initiated mail only. please do the needful. kindly check the attached screen short for more details

I had ordered a product on amazon india but due to some issues, the product has not been delivered. I had done the payment online and according to my telephonic conversation, the customer care of amazon india told me that the refund is already done but in my canara account it is not received. Soo please let me know about the refund!!! The refund from amazon has already done and it is not there in my account of canara bank.

I have not received refund amount. I had talked with customer care executive of amazon and canara bank as well. I didn't get solution anywhere, when i asked for further help amazon executive told me to raise a dispute charge here that's what i am doing now. It has been already 10 days of delay in this transaction
My transaction reference number is
74332740034003382167921
Nobody is responding me properly.
Please do resolve this

महोदय,
मे Surojit Das मे 04.07.2019 मे amazon से online से shinco TV लिया है, Order Number :[protected] है, 1 महीना है TV का डिस्प्ले मे पिकचर नही आ रहे, [protected] नंबर मे कॉल करके कंप्लेंट किया है, उसके बाद मे 6 दिन के बाद मे कस्टमर केअर से आदमी आया और tv चेक किया है, और उसके बाद उनोने बताया है कि फ्रेम खराब हुआ है, और फ्रेम लेकर बाद मे आए गा बोला था और अभी तक नही आया है ।
सर जितना जोल्दी हो सकता है मदत कीजिये प्ल्ज़ सर ।
धन्यवाद
Surojit Das
Mob :- [protected]

I ordered noise colorful pro2 from amazon but i received wrong product. Now coustmer service is saying that they can not do anything to resolve this issue. Coustmer service executive was saying that we sent correct product it lost somewhere but we can not help in this issue. I am sending u this complaint hoping that this complain would ve heard. Thak you

I placed an order from amazon of puma shoes on 29/01/2020 and from 02/02/2020 daily morning message for order delivery but in evening not order delivered and no agent call me for delivering delivery agent wrong information updated and amazon not take action against delivery boy.

Hello all,

I have been amazon customer for a long time. I have also signed up amazon prime.
On jan 3rd i came to know that my account was hacked and some have used my amazon pay emi and used closed to 40k without my knowledge i have called amazon on the same day jan3 and file a complaint and they promise me to sort out my problem but no one had reached me back i have kept on trying to reach different person in the amazon but no one was really want to fix the issues now i got a call from capital float asking me to pay 17500 emi for my purchase which i have not done. If i am not paying my cibil is going to effect i am not sure how to fix my problem. I am really bugged up with the service provided by amazon worst support. I am planning to file a consumer complaint hope court of law can fix it

Dear sir,

My strong complaint against amazon service that, they havce displayed some items on their portal which has not in their stock... After enquired about shipment which i have not received from 26th jan to till date (Delivery shown done on 26th jan 2020) then amazon replied sorry that item was not in stock.
My complaint it against amazon why they charged in advance without kept in amazon's stock?

I don't know how many people suffering from this issue.. But valuable followup and reply not received from amazon after raised complaint on 26th jan to till date.
Please take strong action about fraud amazon.

Refund Reference #74332740028002764471511
Disputed amount 1023
Refund initiated date 27/01/2020
I have pay 1023 amount on 22nd January 2020 through Amazon pay and I have applied for refund 27th January 2020.
But yet refund not received since
I request you to solve this issues.
I can't wait for my refund because I'm waiting for my refund for a long time.
Hence I request you to solve my issue.
I have already visit my home branch of Canara bank, gondia but it is not helpful
I don't no why they do not take serious about my refund and for taking any appropriate action. I have also talk with customer care of Canara bank and they also can't help me. Please, I request you to resolve my issues

On 3rd feb 2020 i done a recharge mobiqwik wallet at the time shown transaction successful after i checked my transaction history this time a difrnt msg is showing i.e paid through card ##$##@..my account amount deducted in my wallet .and i go to check my history open that is shows no invoice data found ...also gave a complaints but they are not responding on my complaint ..
Till now i did'nt get any respose from mobiwick care..
so please solve my problem..
in future i never used this fraud site

I had renewed my membership on 28.1.2020 . However I could not view the videos . I had called your customer care number where the customer care executive FARAH did not respond well . I asked her to give the solution in a simplified manner but she seemed to be acting smart on doing so.
Pl provide the solution and do the needful ASAP .
This is the worst ever response received from any CC executive till date.

I ordered a lg monitor on order date

19-jan-2020

Order #[protected]

Order total - 29, 999.00 (1 item) with the name of pradeep naagar and it arrived on time but it's not in working condition, it was not even bubble wrapped. So i requested for refund and was told that next day product will be picked up and then refund will be issued.

But next day no one came to pick up and...

Sir/madam, i am very pleased with amazon since i order daily but these days its services has been deteriorating because i ordered two products on 22 jan 2020 with order id as[protected] and on 29th jan i got my product but i have received only one product, the other product is yet to be delivered also
I cannot raise a complain in company website because its showing as delivered.
Please help me with my issue i would be forever in your debt.
Thank you
My contact details are as
[protected]
Email id [protected]@gmail.com

I purchased nokia 4.2 and it is having problem in ear speaker. I submitted complaint also first they told to reset the phone i did it. Then they asked to install blancco app i also did it. Then they asked me to arrange another phone to call. I have gifted this phone to my sister and she is mental patient she can't talk too much over call she is not having any other phone. Amazon is irritating and not replacing the phone.
Registered email - [protected]@gmail.com
Registered mob - [protected]
My contact no. To reach - [protected]

My order no[protected], order date-31/01/2020, price-6899/-, nokia 4.2 mobile purchase but delever my address different model it is very cheating me amazon contact to amazon customer care but not recently any action when it's matter fast action and very long time resolution 08/02/2020, my 6899/- rupees is cheating amazon, i am camplain against amazone for national counsumer court. Very fraud me.