Feb 15, 2020
Updated by hm1990 For your information related to Cashback offer
Offer period –
For Amazon Prime members - 12:00 hrs 28th September 2019 to 23:59 hrs 4th October 2019
For all Amazon customers- 00:00 hrs 29th September 2019 to 23:59 hrs 4th October 2019
What is the 10% SBI Debit Card and Credit Cards Offer?
Offer on payment with SBI Debit or Credit Card and Credit Card EMI (RuPay/Maestro Debit Cards, Corporate or Commercial Cards are excluded)
Minimum purchase amount INR 3, 000 (net of exchange discounts)
Offer and Maximum Savings as below:
On Total Purchase below INR 50, 000 – 10% Instant Discount, Maximum Instant discount per card of INR 2, 000.
On Total Purchase above INR 50, 000 – Save 10% of purchase value up to a maximum of INR 10, 000 per card. Customer would get INR 2, 000 as instant discount per card, and balance in the form of cashback.
Maximum total savings per card INR 10, 000
Any cancelled, rejected or returned order(s) will not be eligible for the offer and the refund amount of such order will be adjusted with the instant discount amount.
Check Product page for offer eligibility
Am I eligible for higher savings if my total purchases are above INR 50, 000?
For Total Purchases above INR 50, 000, customer can save 10% of purchase value, up to a maximum savings of INR 10, 000. Customer will get instant discount of INR 2, 000, and can get a maximum cashback of INR 8, 000.
Example 1: Total purchases of INR 50, 000: Instant Discount of INR 2, 000 and cashback of INR 3, 000
Example 2: Total purchases of INR 60, 000: Instant Discount of INR 2, 000 and cashback of INR 4, 000
Example 3: Total purchases of INR 100, 000 and above: Instant Discount of INR 2, 000 and cashback of INR 8, 000.
You will be eligible for cashback even if you make multiple purchases and they add up to INR 50, 000 or more. However, each purchases has to be above INR 3, 000 to be eligible for cashback
I purchased an eligible item but still did not get Instant Discount. Why?
For purchases made on SBI Debit EMI transactions the customer will not get an Instant Discount
When will I get the cashback?
The cash back will be credited to the customer’s Bank account/Card statement latest by 5 January 2020.
What if I cancel my purchase?
The Offer is applicable for a successful purchase. If Instant Discount is availed on any purchase, and it is subsequently cancelled, the refund amount of such purchases will be posted adjusting the instant discount amount availed on the purchase. However if you place another order within the offer period, you shall get instant bank discount subject to offer eligibility.
Where the customer is eligible for cashback, and the purchase is cancelled/returned, such purchase would no longer be eligible for the cashback.
Would I get the Bank offer even if I make a part payment using my Amazon Pay Balance?
Yes, you would get Instant Discount but only on the amount charged on your SBI Debit or Credit Card. Also, to avail instant discount, your SBI card should be charged for a minimum amount of INR 3, 000. For example, if total purchase amount is INR 8000, and INR 1, 000 is paid using Amazon Pay Balance and INR 7, 000 is paid using SBI card, then instant discount would be given on INR 7, 000 and not INR 8, 000. Similarly, if INR 7, 000 is paid using APay balance and INR 1, 000 is paid using SBI card, then customer would not get any discount because the amount paid using SBI card is less than INR 3, 000.
Can I get this offer with Exchange offer or No Cost EMI?
Yes, the offer is valid even if you buy with Exchange or No Cost EMI or both.
Are net Banking purchases also included in this Offer?
Net Banking purchases are NOT included in this Offer.
My Amazon.in purchases includes Amazon.in Gift Card(s); will I be eligible for discount under this Offer? Is the Offer applicable on purchase of all products?
No, the discount under this Offer is not applicable on purchase of:
Gift Card(s) (Amazon branded and Non Amazon branded)
Prepaid phone recharges, DTH recharges, Bill payments
Kindle e-books and Kindle Unlimited Subscription Program
Amazon Pay balance
Select mobiles (see product page for offer eligibility)
Amazon Pay balance loading
Amazon Prime subscription
Infant Nutrition products
Flight Bookings on Amazon
Check Product page for offer eligibility
Gold and Silver coins, OnePlus TV (all models) and iPhone XR (all models) would be excluded for the purpose of calculating eligibility amount of INR 50, 000 to avail cashback. Maximum savings is limited to INR 2, 000 on purchase of the above products
My payment failed while placing the order; will I be eligible for the cash back under this Offer?
If your payment failed while placing an order, Amazon.in gives you an option to revive your payment for such order. If you revise your payment within the offer duration, you will be eligible for the discount. For more information on revise payment,
Warmest regards,
Ehtisham
Amazon.in
Off and on it would not work on Amazon.in. Those times I would call customer service.
What was ridiculous that the incompetent staff would not know what is going on and when i would tell them MYSELF that it is due to some international card issue which they seem to have THEN they say 'we do not accept international cards' which would drive me nuts as i would have JUST placed several orders on my card.
I would tell them this. THEN they would say it's at my bank's end. Which would then make me waste my time. Banks would tell me there have been no charges coming through.
Then the issue would resolve itself on its own.
Now for months and months it's not worked at all.
What i cannot stand is that no one there is able to say 'it used to be accepted and not anymore'. No, instead they dont even know that at least at one recent point they DID accept it.
So it becomes extremely hard to know what the issue is.
And how to resolve it .
Because the staff has been kept ignorant, dumb, and incompetent due to lack of communication by upper management.
Amazon is ridiculous. I have spent a huge amount on Amazon and they do NOT appreciate their customers.