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Amazon India Complaints & Reviews

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Updated: May 11, 2026
Complaints 20358
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Bad 😕 It seems that Amazon India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Amazon India reviews & complaints page 364

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M
milozam13
Nov 30, 2019
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On saturday nov. 23 2019 my credit card master card capital one [last 4 numbers] 2620 was charge on the amount of $352.14 amzn mktp*pv2v73943 wa 98109 book store. I need your help because i have and idea who did it. Ill like to know if you guys going to do something about it or en list give me all the possible information. My credit company suggest me to call but i don't a phone number. My phone #[protected] your help and suggestions will be great appreciate it
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    S
    Sonamseth04
    from Mumbai, Maharashtra
    Nov 29, 2019
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    Address: Building no 3 room no 119(top floor) sion koliwada, Mumbai City, Maharashtra, 400037
    Website: Amazon

    Amazon has delivered me broken sealbox boat wireless earphone and even after replacement there was same issue. When i contacted customer care to replace it again they said they cant replace and now i have to take refund and place another order. This is pathetic and this is not the first time i have faced such service disappointment from amazon.
    Amazon India customer support has been notified about the posted complaint.
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      H
      harenderpratap792
      from Delhi, Delhi
      Nov 29, 2019
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      Address: New Delhi, Delhi, 110029

      I bought a 15.6-inch laptop bag from amazon, and pay through state bank of india card online. But the product is worst and i returned it to the amazon. Till now amazon didn't refund me the amount and showed the status that is paid. And tell me that amazon is not responsible for that your bank did not credit your amount in your account. I am really depressed now. Please rbi government help me
      Amazon India customer support has been notified about the posted complaint.
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        C
        Chyjamil
        from Mumbai, Maharashtra
        Nov 29, 2019
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        I have returned a product to amazon and amazon have credited my refund on 23november but till now i didn't get it almost 2days are passed i have already complained about it to local branch but there is no available please help me as soon as possible if bank help me i will greatly thankfull to the bank.
        Account no[protected]
        Name-jamil ahmed choudhury
        Mobile no-[protected]
        Refund reference number-2quunex10000k2nxscsn
        Refund amount-379
        Nov 29, 2019
        Complaint marked as Resolved 
        I have returned a product to Amazon and Amazon have credited my refund on 23November but till now i didn't get it almost 2days are passed i have already complained about it to local branch but there is no available please help me as soon as possible if bank help me i will greatly thankfull to the bank. Account no-0036010410236 Name-Jamil Ahmed Choudhury Mobile no-6000510250 Refund reference number-2QUUNEX10000K2NXSCSN Refund amount-379
        Amazon India customer support has been notified about the posted complaint.
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          S
          shubhamc.com
          from Mumbai, Maharashtra
          Nov 29, 2019
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          Hello this is my complaint against amazon india i ordered a room heater but received a cheap socks instead of room heater! And they are only giving me refund which i don't want because i bought that room heater in price drop now it's price has been increased and they are only giving me my money/refund! If they listed a product that time at that price then they should return and replace with that item instead sending me some cheap socks and refund! Please help!
          Amazon India customer support has been notified about the posted complaint.
          Nov 29, 2019
          Updated by shubhamc.com           Also this happened with me many times, their seller always sends the different products and when the price increases they give only refund which is not acceptable for a consumer..
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            V
            varuntaran
            from Mumbai, Maharashtra
            Nov 29, 2019
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            Address: Zone-2, 490025

            I am varun taran, i am purchase vivo v15 mobile price-19990/-, date-24/11/2019 order no[protected], but my home date-28/11/2019 delever diffrent model vivoy71, it is very worng with me, plese request u resulation provide and replacement this mobile. But amazon not action just he say me wait for -04/12/2019, it is very wrong service provide, with attech diffrent mobile pic-
            Amazon India customer support has been notified about the posted complaint.
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              D
              dkumar112223
              from Gurgaon, Haryana
              Nov 29, 2019
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              Ordered alexely tf3 headsets in jan19 in from amazon. It is not working now. I have been chasing amazon but no satisfactory answers given till now.
              I am unable to avail warranty as there is no customer care number / any contact number is mentioned on amazon. One number outside india is mentioned for whtsapp, that too will not resposnd.
              Is there any alexely customer care center in delhi ncr india? If not then why amazon selling these in india.?
              Can someone assist.
              Amazon India customer support has been notified about the posted complaint.
              Dec 03, 2019
              Updated by dkumar112223               What is the update? It's resolved, but I have not received any answer?
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                C
                charan dhudupudi
                from Hyderabad, Telangana
                Nov 29, 2019
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                I have bought a product order number[protected] from amazon. I bought the product in the name of handmade and no chemicals soap.
                To my surprise only after first time usage of the product my skin became black and filled with black blemishes and it is created a permanent damage to my skin and this is how i was greeeted by amazon by selling dangerous products.
                Amazon India customer support has been notified about the posted complaint.
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                  M
                  Madhan264
                  from Bengaluru, Karnataka
                  Nov 28, 2019
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                  Address: #06 sri angaleshwari nilaya kpc layout kasavanahalli, Bangalore, Karnataka, 560035

                  I had paid a seller worth 5063 and it got debited in my pay balance but the seller refused to provide goods and also hasn't been responsive for the amount... it's been 3 months... several complaints on amazon but there was no use. i have raised queries on amazon for like 6 to 7 times they tell that the seller has received the money but he hasn't received. i have checked the sellers passbook his statement and all transactions in his phone as well as bank but there is no progress in my transaction so kindly help me in getting my money back
                  Amazon India customer support has been notified about the posted complaint.
                  May 12, 2022
                  Updated by Madhan264                   Amazon cheated me on the same, i didn't get a refund at all .Nor the seller didn't recive the money .
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                    N
                    Nima Maria
                    from Manjeri, Kerala
                    Nov 28, 2019
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                    I had ordered something in amazon on nov 13 and after 15 days, it was expected to be delivered today. Today, the delivery boy called me and was talking rudely and he was not ready to listen my address instructions and at last he asked me whether he can drop the delivery somewhere else to which i replied 'no'. And so he said me that don't expect that to get delivered. Later, he called and informed me delivery is rescheduled to dec 15 and when i tracked my package, it is shown that delay is due to constumer request.
                    Amazon India customer support has been notified about the posted complaint.
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                      G
                      gzb25
                      from Gurgaon, Haryana
                      Nov 28, 2019
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                      Address: 201013

                      I ordered, "manthan metal mini projector" from amazon on 21st october 2019. I received the product on 25th october 2019. I was not satisfied with this product quality.
                      So i requested for return and refund of the product. The return pickup has been approved and on 30th october 2019 amazon guy come and taken pickup the product.

                      After 2 hours i got a message "your pickup was cancelled". Then i had called customer care they said its system issue, will update it and refund back your money.

                      From that day daily i am calling amazon guys to refund the amount. Every day they used to say some different storied for me that it will happen within 3-5 days.
                      There on it continued and i still didn't receive any refund. I am also a prime membership of amazon

                      So finally it's been 30 days and still, i didn't receive any refund.

                      Register mobile no - [protected]
                      Registered email id - d2k. [protected]@gmail.com
                      Amazon India customer support has been notified about the posted complaint.
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                        P
                        Padma Ravindran
                        from Mumbai, Maharashtra
                        Nov 28, 2019
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                        Address: Prathamesh Sales storefront

                        Order no.[protected]
                        Lodge 10.5 inch cast iron griddle. Pre-seasoned round cast iron pan perfect for pancakes, pizzas, and quesadillas.

                        When i received this the product was fine. Nothing stuck to it, even the first dosa, omlete came out perfectly well. I received this on 17th october and have been using it daily, following all the instructions. Was drying it completely by heating it, applying a bit of oil before storage etc. Since last few days, the top coat is flaking off and it seems as though the product had a layer of something applied to it to season it. Not sure how to completely remove that layer and use the tava. Beneath it, it looks to be iron but without seasoning.
                        I am not sure how authentic this product is.

                        I am a regular buyer of amazon since last 4/5 years, never had problem.
                        I have no other details of the seller.
                        Amazon India customer support has been notified about the posted complaint.
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                          H
                          [email protected]
                          from Mumbai, Maharashtra
                          Nov 28, 2019
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                          Address: 122102

                          I returned a order from amazon. But have not received the payment back into my bank account. Two refunds of rs 719 and rs 1199 having refund reference number as[protected] and[protected] provided by amazon. I made the return request in october, 2019 and the payment was supposed to into my account by 30/10/2019.

                          Details registered with amazon are as follow:
                          Name - yuvraj singh
                          Mob - [protected]
                          Amazon India customer support has been notified about the posted complaint.
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                            R
                            ramavtar jat
                            from Mumbai, Maharashtra
                            Nov 28, 2019
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                            Address: 303904

                            Main online shopping ki thi amazon se jiska refund 940 rupaye aani thi jo ki abhi tak nahin aaya dear sir refund kab tak aayega help me please mera reference number hai 2quunexi0000k2nxn9mm please help me sir mera refund jaldi se jaldi dalne ki kripa karen main branch mein bhi sampark kiya lekin kisi ne meri help nahin ki sar meri help karo please mera account number hai [protected]
                            Amazon India customer support has been notified about the posted complaint.
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                              S
                              Srishti Giri
                              from Delhi, Delhi
                              Nov 28, 2019
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                              Address: Ambedkar Nagar, Uttar Pradesh, 224122

                              We have ordered one study table of cost 899 and you have not send the ditto table that we have order and table you have given is full of dust and looking like old and the cost of that table you have sended is 599. Twice it had happened in two orders we have not expected this from you. Please don't do this again. First time we have not send any complaint but if you are repeating then we have to complain.
                              Thanku
                              Amazon India customer support has been notified about the posted complaint.
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                                A
                                Ali Kabir
                                from Mumbai, Maharashtra
                                Nov 27, 2019
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                                Address: A/204 Gausiya Complex, Near SNM School, Shilpata Road, Mumbra, Thane, Maharashtra, 400612
                                Website: Amazon.in

                                I filed a complaint regarding a fraudulent attempt from amazon. However, i still didn't receive any notification abt that. Also, i got a call from a executive for a refund and he took my banking information and otp still and i didn't receive any information abt the refund. I order cds n they have deliver only 2 cds and took amount of 3 cds. And still they are not willing to refund.
                                Amazon India customer support has been notified about the posted complaint.
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                                  Y
                                  Yogita B
                                  from Noida, Uttar Pradesh
                                  Nov 27, 2019
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                                  Address: New Delhi, Delhi, 110019

                                  Your refund for the order[protected] of Rs.429.00 has been processed successfully on[protected]. The amount should reflect in your account by[protected].

                                  The Refund Reference Number for the transaction is[protected].

                                  This is the msg that i received from Amazon after returning my order.
                                  But till now no amount is credited in my account.
                                  I called Amazon so many times but they are saying call bank customer service.
                                  I called bank customer service representative but they are saying call Amazon customer service.

                                  I repeated calling both bank and Amazon so many times.

                                  But nobody is actually helping me with this.
                                  Amazon India customer support has been notified about the posted complaint.
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                                    F
                                    Fatoom
                                    from Mumbai, Maharashtra
                                    Nov 27, 2019
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                                    Delivery boys from amazon have been trying to scam me. First i ordered an item worth 500 and the delivery boy told me its 600 not 500.
                                    Next day i ordered item worth 139 and another delivery boy told me its 150 and started arguing that its cash on delivery its 150. He just lied about the payment and was really rude. It was my mother who paid and so she didnt know that the delivery boy is lying. He even argued with my mother and demanded extra money.
                                    Date of incident 27 november 2019 mumbai andheri west.
                                    Amazon India customer support has been notified about the posted complaint.
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                                      A
                                      amandami singh
                                      from Delhi, Delhi
                                      Nov 27, 2019
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                                      Address: E -26 vishnu garden new delhi, 110018

                                      I purchase d link wi fi router on amazon in cash on delivery
                                      But i pay the deliver boy payment in upi bhim online mobile banking
                                      Allahabaad bank
                                      But the payment is cut in my account but no received amazon agent delevery
                                      Boy i 1 hour but no notification about payment
                                      Agent say i refund this items 6 to 7 days remaning for received refund
                                      My bank transaction id is albmbupi[protected]
                                      Ticket id 142475
                                      Amazon India customer support has been notified about the posted complaint.
                                      Nov 27, 2019
                                      Updated by amandami singh                                       i purchase d link wi fi router on amazon in cash on delivery
                                      but i pay the deliver boy payment in upi bhim online mobile banking
                                      allahabaad bank
                                      but the payment is cut in my account but no received amazon agent delevery
                                      boy i 1 hour but no notification about payment
                                      agent say i refund this items 6 to 7 days remaning for received refund
                                      my bank transaction id is ALBMBUPI[protected]
                                      TICKET ID 142475
                                      please refund this
                                      Nov 27, 2019
                                      Updated by amandami singh                                       refund no received
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                                        Kasif Kashif
                                        from Etawah, Uttar Pradesh
                                        Nov 27, 2019
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                                        I'm really frustrating with so-called amazon india (Online shopping) because i placed an order no.[protected] on 22 november 2019 which contains three items they're as follows:
                                        2kg of himalaya honey
                                        8 litres of sheer floor cleaners &
                                        Vicks vaporub cold reliever bottle
                                        But amazon delivered me vicks only and further goods and things didn't delivered to my home yet. I tried to call and email to amazon.in but didn't get connection.
                                        I think amazon india is cheating shopping website and they will never will deliver my orders and when i am looking for my orders sections there is showing order delivered but i am not lying about my orders.
                                        Amazon India customer support has been notified about the posted complaint.
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