Amazon India Complaints & Reviews

Did a rs.109 mobile recharge for my jio number on 6th december 2019 (12:34 pm) from www.amazon.in. recharge is not successful but amazon deducted rs.109 from my sbi bank account. Did too many calls, no response from customer care. Kindly find the below transaction details.

Sbi bank transaction details (Ref/cheque no.)
: 2vgskciuaixkr1ndvfigahpjvda6

Amazon transaction details : order #[protected]
Amazon accoount number : [protected]

Sbi bank said it is not their fault, its a fault from amazon india.

Dear amazon india team please shutdown your services in india if your unable to provide proper services, your not even responding to our complaints. I never expected these kind of services from amazon india.

Warm regards,
Kk

Did a rs.109 mobile recharge for my jio number on 6th december 2019 (12:34 pm) from www.amazon.in. recharge is not successful but amazon deducted rs.109 from my sbi bank account. Did too many calls, no response from customer care. Kindly find the below transaction details. And attached screen shot.

Sbi bank transaction details (Ref/cheque no.)
: 2vgskciuaixkr1ndvfigahpjvda6

Amazon transaction details : order #[protected]
Amazon accoount number : [protected]

Dear amazon india team please shutdown your services in india if your unable to provide proper services, your not even responding to our complaints. I never expected these kind of services from amazon india.

Warm regards,
Kk

Sir we have cancelled two orders from amazon 25.11.2019, refunded on 26.11.2019, but we didn't receive the refund amount. The order no is[protected]. Refund refference num:2que576t0000k2nxgeq7.
Refund amount:rs.419
Second order no:[protected]
Refund refference number:36r79rez0000k33ttq96
Refund amount:rs.288.
Kindly please credit the refund amount.
Savings account :[protected].
Pillayarpatti branch, thirupathur taluk, sivagangai dist-630207

Amazon pay company totally fraud type he. 29 no. 2019 ko maine recharge karwaya 1699 rs ka airtel me us time pe sab kuch successfully ka messge aaya mere ko or 3.5 dec ko 2019 ko airtel ke sare plans change ho gye or muje mere recharge ka clqim kiya to muje cash back ka refund kaat ke de rahe he.. Agar usi samay failed aa jata to me anothrt 1699 ka rc kr deta. Par 1 month hone ke baad amazon pay dwara muje paisa nahi lotaya gaya. Isliye totally fraud company he.. Be aware

Mera mobile kab se cancel kiya hai mujhe abhi tak refund nahin mila kab se main amazon company mein contact karne ke liye koshish kiya lekin abhi tak mera nahin bheja mobile ke sath 10 din hua hai please kijiye [protected] yah mera contact number

Hey,

I ordered this item, dated 25.11.2019, order number[protected], and cancelled it at the same time, but it arrived at my home without any intimation and my mom received this parcel. I want to cancel this item and retrun it. I also want my refund of rs. 340/- asap.

Please contact me on this number [protected]
Khushwant pal
Khushwantpal.[protected]@gmail.com

3 दिसंबर को मैने अमेज़न पे से पैसे ट्रांसफर किये थे लेकिन लेनदेन अभी भी पेंडिंग बता रहा है और रुपये मेरे बैंक खाते से डेबिट हो गए है मेरा आपसे अनुरोध है कि या तो मेरे लेनदेन को सफल किया जाए या मेरी लेनदेन की धनराशि मुझे वापस मेरे बैंक खाते में क्रेडिट करके मुझे अनुग्रहित करे धन्यवाद आपका अपना ग्राहक
भवदीय
करण जीनगर
दिनांक 05/12/2019
स्थान फलोदी

I ordered the redmi note 8 pro and found it was defective and request they replace it but defect was same in the replaced item then i requested the refund they shows you have to self ship the item. Then as per guidelines i return the item (Order #[protected] through india post as it is defective and it has been more than 12 days that tracking shows item revive and still i do not get my money back.

So I ordered a boot from Amazon on the 8th of November but it never arrived, so I asked for a refund, which was initiated on the 19th of November and today is the 5th of December and I still haven't received my refund. I kept calling the Amazon customer service and they kept telling me to go to the bank and show the bank the refund reference number they've given me and so I did but the bank said they cannot help me with this issue, said its the senders responsibility to make sure I receive the refund and not the bank's. But the amazon told me that they've already initiated the refund and they're part is done. But I still haven't received anything

Knk-mpl, a seller for amazon.in takes the order and then says the order will reach in 10-15 days. And as the 10-15 days mark is about to reach, the status says "delivered" but the product doesn't get delivered.
After talking to customer care, they all say that the product "was delivered for different pincode". How the hell does that happen?

After having such a situation, i checked the seller's review and there are lots...

I am ussing a amazon,, some time befor i am add a 5000 rupea in amazon pay,, but some problem then amazon is hold my account and refund my money in account, but my money is not provide me.
I am contact to bank but not response me,, then sir please help me add refund my money. Sir that my number [protected] whose i am uss amazon accont.. Sir i am suffring form a 2 mounth. But no body can help me, sir i am very poor and belong to very poor family, so sir please refund my money

Orderid :[protected]
I have bought a product (Samsung galaxy m30s (Sapphire blue, 4gb ram, super amoled display, 64gb storage, 6000mah battery) on 16 oct 2019 on emi, but emi is not processed yet and i get bill of 12599 from my bank. Bank said it is not their fault amazon not able to create emi and now there is now ways to convert this transaction into emi. I have select payment as emi when i purchase this mobile now i am helpless.
Do the neeful.

Thanks

Dear sir/madam i have ordered atpos at-e200 portable thermal wireless bluetooth receipt rechargeable printer | esc pos android mobile printing
Order id[protected] but i recieved a wrong product that doesn't mention any brand or model on it
Submit a request with amazon but they are saying they delivered right product.
Kindly look into the matter
Seller cheated with me takes money for a branded product but delivered unbranded product

My amazon account linked with g. Sarva. [protected]@gmaii.com. I have got approx. 2500₹ amazon pay from my sbi bank. Right after getting the amount to my amazon account my account was blocked temporarily. I was getting almost 12 mails to verify some unknown card details. I don't really own those 12 unknown cards. They are asking me to verify those unknown card details so that they can unblock my account. How can they even imagine me to verify the cards which are not mine.??? However i have added my own card to my amazon and asked them to verify that. But they keep on sending me unknown card details to verify those. I think amazon will not let me use my 2500₹ from amazon pay. This is some kind of fraud movement by amazon to lockin the amazon pay balance.

Sir, amazon hold my account now, sir i want unhold my account, i follow all rules to amazon, amazon give me reasons my refund but i assure to amazon kindly unhold my account, my amazon account name is mohammad sharif
Mobile number is [protected]
Email - [protected]@gmail.com,
I already email to amazon but amazon did not unholy my account, i shall be highly obliged, thank you sir

There was a product delivered to me in damaged condition. I raised return request 6 times for the product, each it was being cancelled. I contacted amazon for more than 15 times and each time they escalated the case. They promised so many time for call, but never called back. Today, i was told that each time i have cancelled my return and they can not refund my money. I was completely harrashed by amazon service.

I informed amazon that there is another product which was not delivered to me and informed the team immediately. They escalated the case again.
Today, i was informed that i have received the product and signed while receiving product. This is complete mess done by amazon. Customer service they don't even talk properly. My money time has been gone in waste. I will definitely file a case in consumer court against amazon

Foi retirado um valor da minha conta que não e referente a nenhuma compra que eu tenho feito, e esse valor não foi autorizado pra ser retirado da minha conta quero reembolso desse valor por favor e uma empresa seria q eu gosto de compra então espero que seja resolvido esse problema e que eu não seja precise excluí minha conta da amazon espero um retorna o mais breve possível.

I had an order for water purifier placed on 19 nov, while placing an order the delivery date was on 10 feb, which is unacceptable. After requesting to cancel the order i was kept asked to wait for seller to cancel for more than 10 days. The bank already started my emi payments for the order. Customer care had no idea if the seller is contacted, every time i call they say that the seller is never contacted by the previous customer care member. The highest department lead pooja told me that i’ll have to wait till february and keep on waiting, they will not do anything about it. They literally made me cry out loud. They were not contacting the seller and neither giving me the contact of the seller. Somehow when i reached out to the seller he told me that he was ready to cancel the order but amazon team told him not to as his ratings will ho down if he does so. He was kept on hostage too. The lady pooja in the hindi customer care department was not transferring my call to anyone higher level and kept my money for hostage. I can’t believe this is the level of amazon service.

I purchase mobile phone in amazon in oct 25 throungh online payment and after buying i disliked the mobile and return it.i returned, asking for refund they extending the date only im not receive any money.when i am asking they simply telling we are clear with our side u go and ask ur bank.when i asking bank they telling you and ask amazon.i don' t know where to go sole the problem

My name is Monuj email id is [protected]@GMAIL.COM which is registered with Amazon. My Amazon account is locked from 16th novembar about 16 days. Reason is that Someone use my amazon account and fraud with my amazon account and Misuse my account and trying to buy something using fake credit card.
After one day i see my account is locked . I try to contact customer care but they tell they can't help me only investigate team unlock my account. I sent mail on [protected]@amazon.in, [protected]@amazon.in ans [protected]@amazon.in and [protected]@amazon.in but they not listening anything they send me mail that [ your order can't be delivered please reply this mail with attached your credit card details with billing address to Amazon email] but that credit card filled by someone not by me.i told these things to customer care but they are not helping me also send again mail with all details that happen with me but they are not response to any my request