Amazon India Complaints & Reviews

I am d. Chaitanya kumar. I have ordered the red tape shoes of rs.865/-. I have received the product on 11/10/19 and payment through google pay. As i didn't like the product i returned it to amazon delivery boy on 11/10/19 and the refund initiated on 12/10/19. When i contacted the amazon customer care, then they said us requested to file the charge dispute with indian bank customer care. So, i complain in these charge dispute form. Sir please refund the money (Rs. 865 /-) to my bank account as soon as possible.

Order id: order #[protected]

Did a rs.109 mobile recharge for my jio number on 6th december 2019 (12:34 pm) from www.amazon.in. recharge is not successful but amazon deducted rs.109 from my sbi bank account. Did too many calls, no response from customer care. Kindly find the below transaction details.

Sbi bank transaction details (Ref/cheque no.)
: 2vgskciuaixkr1ndvfigahpjvda6

Amazon transaction details : order #[protected]
Amazon accoount number : [protected]

Sbi bank said it is not their fault, its a fault from amazon india.

Dear amazon india team please shutdown your services in india if your unable to provide proper services, your not even responding to our complaints. I never expected these kind of services from amazon india.

Warm regards,
Kk

Amazon is charging a lot of money to deliver any product to the given address,
but not delivering the product and not answering to the clients.
Sellers are crossing us if we contact them, Amazon is not taking any responsibility if the seller won't deliver and there is no option to contact Amazon customer care people directly it insists the customers to visit Amazon account.

The first question is why Amazon is selling some one's product, why the customer is supposed to contact the seller when order is not delivered. Amazon charged a huge amount to delivery the order then why Amazon is not taking any responsibility?
Amazon is not even responding to customer queries, Amazon is cheating the customers

I have ordered two products on 24th oct from amazon with the amount of rs. 2164 and rs.2663. The product was cancelled and did not get the refund amount till the date. I have already contacted so many times but didn't get any response from amazon side. However the bank have already sent money on amazon account.
I wanted to say that how can amazon customer care people also lie. No single proper response they provide. I am sharing all my details in screenshots.

I ordered Motorola one power bank as it is not working so I returned not by own
I returned to Amazon agent he picked the item & told amount would be refunded to your Amazon pay balance, amount is not refunded yet
I sent phone number in photo who picked that item

I have order 2 product from amazon
Product type - i) cadbury assorted dairy milk silk (6 pieces) & ii) cadbury dairy milk chocolate bar pack of 12. And my
Order no-i[protected] & ii[protected], date of order - i) 27th nov 2019 & ii) 26th nov 2019 date of delivery - i) 5th dec 2019 & ii) 5th dec 2019 amount paid - i) rs.489 & ii) rs.449 (Including shipping charges) online payment i have recived in my first product 5 chocholate and all chocholate was damage and packging was very poor and in second product inside 8 chocholate only when i compland in amazon they declined for return or refund but as per amazon policy if you recived defective/damage/or iteam don't existing on specificion they provide replacement or refund but when i call in customercare they refuse me and said i dont do anything becouse its non returnable product i don't help you please help for my refund please.

Order id: order #[protected]

Did a rs.109 mobile recharge for my jio number on 6th december 2019 (12:34 pm) from www.amazon.in. recharge is not successful but amazon deducted rs.109 from my sbi bank account. Did too many calls, no response from customer care. Kindly find the below transaction details.

Sbi bank transaction details (Ref/cheque no.)
: 2vgskciuaixkr1ndvfigahpjvda6

Amazon transaction details : order #[protected]
Amazon accoount number : [protected]

Sbi bank said it is not their fault, its a fault from amazon india.

Dear amazon india team please shutdown your services in india if your unable to provide proper services, your not even responding to our complaints. I never expected these kind of services from amazon india.

Warm regards,
Kk

My product refund of ₹ 1049 is not reflected on my bank of baroda account... As the amazon india's customer care person said to me that they have already transferred the amount in my account through upi id on 6/nov/2019... But the amount was not received as well as not reflect yet.

Product reference no.[protected]

Please resolve it as soon as possible.

Dear sir,
I purchased a product from amazon on 10th of october 2018 using my canara bank debit card (Rs 1529) and same was not received i asked them for refund. As per their confirmation refund was initiated 21st of october 2018 maximum time frame was 5 days. Still it was not reflected in my account. They had provided the refund reference number - 74332748295829477337533
I had contacted your customer service number there is no proper response. Please check and confirm the status.

My name is vivek vishwakarma and i had ordered a product of rs. 1021 extacy by red chief men’s rust leather sneakrs-7 uk/india (41eu) in amazon on 15/10/2019 & i returned this order due to personal reason. And on 26/11/2019 amazon initiated the amount to my card but i still didn't get the money. Amazon sent this reference number 481822 and told me to fill charge dispute form but indian bank doesn't have such policy. So please kindly respond to this complaint it's very urgent. My card number is [protected].

I ordered few items from my amazon account with amazon pay balance which
Was previously 4730/- and now it has become 3974/-
But my order was cancelled each time i order. Regarding same i contacted
Customer care and they assured me that after verification from accounts
Team my account will we unblock and i can operate my account as before.
Now i have received a mail from "[protected]@amazon.in" mentioning
That my access to amazon account has been locked because my payment
Information was not confirmed. I was asked to fax my bank statement with
My billing address to the particular fax number wich i found in google but
Not in the application.[protected]
I was asked to send bank statement with billing address, registered mail
Id, registered mobile no. I sent all these details to mentioned fax no
[protected]
But again after ordering new items, same thing that my account is on hold
Due to address verification has received. On reply of my mail. Amazon
Asked sent me mail "our attempts to verify the billing address and card
Details for your order have been unsuccessful. Please arrange for the
Issuing bank of this card to send this information to our secure fax line:
- the billing name and address associated with the card
- the last 2 digits of the payment card"
These details with card statement was already sent to their fax.
So now i am left with no means to use my own rs. 3974/- in amazon
Account,
Since my account is locked and no way to contact the amazon team which
Blocked my account.
This seems unlogical that how i can ask my bank issuing authority to
Contact amazon uk and send them fax as required by amazon.
Kindly unblock my account or refund my amazon pay balance to respective
Bank account.

Order #[protected]

Did a rs.109 mobile recharge for my jio number on 6th december 2019 (12:34 pm) from www.amazon.in. recharge is not successful but amazon deducted rs.109 from my sbi bank account. Did too many calls, no response from customer care. Kindly find the below transaction details.

Sbi bank transaction details (Ref/cheque no.)
: 2vgskciuaixkr1ndvfigahpjvda6

Amazon transaction details : order #[protected]
Amazon accoount number : [protected]

Sbi bank said it is not their fault, its a fault from amazon india.

Dear amazon india team please shutdown your services in india if your unable to provide proper services, your not even responding to our complaints. I never expected these kind of services from amazon india.

Warm regards,
Kk

Did a rs.109 mobile recharge for my jio number on 6th december 2019 (12:34 pm) from www.amazon.in. recharge is not successful but amazon deducted rs.109 from my sbi bank account. Did too many calls, no response from customer care. Kindly find the below transaction details.

Sbi bank transaction details (Ref/cheque no.)
: 2vgskciuaixkr1ndvfigahpjvda6

Amazon transaction details : order #[protected]
Amazon accoount number : [protected]

Sbi bank said it is not their fault, its a fault from amazon india.

Dear amazon india team please shutdown your services in india if your unable to provide proper services, your not even responding to our complaints. I never expected these kind of services from amazon india.

Warm regards,
Kk

Did a rs.109 mobile recharge for my jio number on 6th december 2019 (12:34 pm) from www.amazon.in. recharge is not successful but amazon deducted rs.109 from my sbi bank account. Did too many calls, no response from customer care. Kindly find the below transaction details. And attached screen shot.

Sbi bank transaction details (Ref/cheque no.)
: 2vgskciuaixkr1ndvfigahpjvda6

Amazon transaction details : order #[protected]
Amazon accoount number : [protected]

Dear amazon india team please shutdown your services in india if your unable to provide proper services, your not even responding to our complaints. I never expected these kind of services from amazon india.

Warm regards,
Kk

Sir we have cancelled two orders from amazon 25.11.2019, refunded on 26.11.2019, but we didn't receive the refund amount. The order no is[protected]. Refund refference num:2que576t0000k2nxgeq7.
Refund amount:rs.419
Second order no:[protected]
Refund refference number:36r79rez0000k33ttq96
Refund amount:rs.288.
Kindly please credit the refund amount.
Savings account :[protected].
Pillayarpatti branch, thirupathur taluk, sivagangai dist-630207

Amazon pay company totally fraud type he. 29 no. 2019 ko maine recharge karwaya 1699 rs ka airtel me us time pe sab kuch successfully ka messge aaya mere ko or 3.5 dec ko 2019 ko airtel ke sare plans change ho gye or muje mere recharge ka clqim kiya to muje cash back ka refund kaat ke de rahe he.. Agar usi samay failed aa jata to me anothrt 1699 ka rc kr deta. Par 1 month hone ke baad amazon pay dwara muje paisa nahi lotaya gaya. Isliye totally fraud company he.. Be aware

Mera mobile kab se cancel kiya hai mujhe abhi tak refund nahin mila kab se main amazon company mein contact karne ke liye koshish kiya lekin abhi tak mera nahin bheja mobile ke sath 10 din hua hai please kijiye [protected] yah mera contact number

Hey,

I ordered this item, dated 25.11.2019, order number[protected], and cancelled it at the same time, but it arrived at my home without any intimation and my mom received this parcel. I want to cancel this item and retrun it. I also want my refund of rs. 340/- asap.

Please contact me on this number [protected]
Khushwant pal
Khushwantpal.[protected]@gmail.com

3 दिसंबर को मैने अमेज़न पे से पैसे ट्रांसफर किये थे लेकिन लेनदेन अभी भी पेंडिंग बता रहा है और रुपये मेरे बैंक खाते से डेबिट हो गए है मेरा आपसे अनुरोध है कि या तो मेरे लेनदेन को सफल किया जाए या मेरी लेनदेन की धनराशि मुझे वापस मेरे बैंक खाते में क्रेडिट करके मुझे अनुग्रहित करे धन्यवाद आपका अपना ग्राहक
भवदीय
करण जीनगर
दिनांक 05/12/2019
स्थान फलोदी

I ordered the redmi note 8 pro and found it was defective and request they replace it but defect was same in the replaced item then i requested the refund they shows you have to self ship the item. Then as per guidelines i return the item (Order #[protected] through india post as it is defective and it has been more than 12 days that tracking shows item revive and still i do not get my money back.