Amazon India Complaints & Reviews

Amazon is such a fraud company.
I have ordered a phone and now they are not replacing my product as they delivered a defective product. and now they are saying you will get a refund and also with 2000/- less, why why I should bear that 2000/- loss I want the replacement of the product only.and yes customer care is seriously a shameless persons to talk.
Seriously they don't have any sense of talking....

To start with, I would like to inform that I'm the Prime member of Amazon. Reference to my order of product one plus 7T. I have ordered this product
on Sunday (13th Oct) around 10:30pm night and opted for express shipping by paying additional 50Rs even after being the Prime member (ensures 1 day delivery for free) in order to ensure that the product would be delivered next morning on Monday (14th Oct) before 11am. Because I need the...

Amazon.in Order #[protected]
Made a paymet through upi for the product but amazon is denying that he has nt recieved any payment and teĺling to cordinate with paytm, paytm is saying the amount successfully sent to amazon. Eventually made twice payment for getting the product but still my 1st transaction is not refunded either by Amazon or paytm.sharing the screeshot....

Hello,

my email [protected]@me.com and mob [protected].
My AMAZON pay emi account was locked after 1 year because i completed kyc via otp. 2 weeks ago I have completed full kyc by submitting doccuments. I see my approved and available limit as 60000 but cannot use because its locked. Even after timely repayments and closing loans before the emi date why its still locked. Please reinstate the account asap.
br...

My name is palash chandra das. My email id palashchdas. [protected]@gmail.com or my phone number [protected]. Amazon india lock my account already 31days. I am also give my billing address and debit card last two digit number. But no response. I am tried daily coustomers care but no solution. Plese help sir. My gift card blance-14000. Rupees. My fax line number [protected]...

Hi There,

In view of above mentioned subject matter, deeply regret to inform you that, i had received a notification in my mobile that i am eligible for taking any product on every product on amazon india but and all the payment process will be via paytm and cash paid during the process of shopping and no COD. I did the payment via through paytm on respective product and after that i contacted to customer care of amazon and...

I have bought steelbird sb-33 7wings gust dashing open face helmet
From amazon.in on 4th october, 2019 but i have not received it yet. But today i found that the item is returning to seller without any notice and not giving me refund till date
It is not good for any company to serve like this.
I bought many things from amazon.in but i did not face problem like this not only me but many people faced the problems like...

Order no.[protected]
Item returned by amazon on 3rd October 9:50pm and today its been 16days still not received refund for it. Amazon customer care saying they haven't received item back. I even have cctv footage of it
https://drive.google.com/folderview?id=12N-Ryv-QyqJlm82OTBw5Zbvi05CKIke1

And ya let me tell you as you see in cctv footage the amazon pickup agent wearing bunty name tshirt also having...

Amazon order #[protected]
Order date: 26-sep-2019

The issue is about amazon's policy regarding "pay on delivery" (Pod) orders when the order is undelivered.

When a pod order is undelivered even after the buffer period of a week or so, post delivery committed date, the item is automatically considered by amazon to be "lost in transit".

Now issue is that if it were a prepaid order...

I purchased a product and cancelled the order on amazon.in on 29 sep. Amazon people have done the refund successfully on 30 th sep of rs 3199 but the amount still not reflected into my bank account more the then 10 days have passed i have sent email with complete details but still there is no response
For the mail many customer say that you don't respond to any complains please
Do it as we are depending on you people
A/cbr...

I ordered a power bank from the amazon app and i had applied 2 coupons which were to give me a cashback of rs.750 additionally with rs.100. I only received rs.100 as cashback and now they are telling they won't give me the rest of the cashback by telling falsely that they had sent the coupons to collect in our email id but it was a coupon code to apply at the checkout and i was made eligible as per the screenshot. I called customer care many...

I ordered boatstone bluetooth speaker along with two other products. Other products were delivered while speaker was missing from the box. I called customer care and they opened an investigation regarding this. After 5 days of investigation they claimed that they have delivered the product and denied any refund/replacement. I am at total loss of rs. 1999/-....

I have bought redmi 7 lunar red on 01/10/2019 order id is[protected]. And i got a defective phone that it has network issues i contacted to the amazon customer care services. They tell me to install an app but that app showing that the phone has not any issue and it is working well. I want to replace my phone but amazon technician is making excuses to deny replacement of the phone. It has 10 days replacement policy if we found any...

Since last friday (11th october), my orders are returning to seller. Online status is that agent could not contact me over phone. First of all, my phone is in good condition and network alright. I have received many calls over my phone. On 11th october, i connected with amazon delivery agent and he stated that he was not going to deliver the product; his subordinate will deliver and he will connect me. Nothing happened that day. Next day...

A refund has been made by amazon on 5th of October regarding a product that i had bought on amazon. But the refund is not received yet. Amazon has credited my refund but due to bank problems my refund is not credited in my account. I want bank should solve my issue as soon as possible or i am gonna take some legal action....

This is regarding the boat charger which i have purchased couple of weeks back.
While purchasing there was an option that i can avail discount if i provide the delivery address to my nearest store and i have selected the option.
But when i went to the landmark and tried to search the store name, i have noticed that there is no such store available also i enquired with nearby areas but everyone told the store of such name is...

It is really convenient for us to shop online, when in comparison to go to the market and buy product.
Online shopping has made our lives very easy and convenient. It saves us lot of time. This has been my belief since 2015, when i decide to get associated to amazon.in. Till 03rd october 2019. Since then my entire perception has begun to change. I never opted any other online shopping websites, always been a dedicated and loyal customer...

My name is jickson i'm purchased following item from big billion days 2019. Every time amazon notification belongs to product details and item details finally i recieved product are entirely different from amazon adds. But costomer care compelling me to re order, and amount they refunded. But my right i'm purchased displayed product with particularly value. They can't ship that product, and their authorities should penalize for wrong product...

Placed an order for mivi duopods m1 true wireless bluetooth earbuds on 23-08-19. Order received on 27-08-19.
Order number[protected]
Payment method - cash on delivery
Placed refund request for the product on 6-09-19.
Pickup date or the product[protected].
Estimated refund amount - rs.2, 999.00
Refund was to be credited to bank account (Syndiicate bank) in 3-5 business days after item is...

I have placed an order for 10700 in purchasing a new Moto phone but later felt it’s a hasty decision on the website like Amazon used . The quality was not acceptable and the same has been communicated to customer care several times but of no use only there has been a templated reply from their end. Need a complete solution on the value for money. I am ok to purchase another model for the same cost but those people got a fool like me to...