Amazon India Complaints & Reviews

I have ordered one item on amazon on 30th september and paid the amount online. I dint recieve the product till now. (2 and half month over). And they have not issued the refund also. There is no option in my order history or amzon account to track the status of that transaction. Kindly provide immediate action for this. Iam attaching the transaction details and id with this.

It is very disappointing that i have to write this letter to you.. I have purchase mi power bank but unfortunately order has cancel without any intimation why i don’t know??

Sellers are crossing us if we contact them, amazon is not taking any responsibility if the seller won't deliver and there is no option to contact amazon customer care people directly it insists the customers to visit amazon account...

I am going through a horrible experience as well. Such a pathetic situation.

Please see the chat (Dinesh) from external quality and call back to me immediately.

I have not received any notice or something else i have mentally disturbed as well please take action regarding this issued another will i will complain about social network

I'm harassing repeatedly from using this service???

I have not received any notice or something else i have mentally disturbed as well please take action regarding this issued another will i will complain about social network

*it's a totally miss managed service that amazon is giving services also
Totally unsatisfied with the service. I should say these organizations are
Charging money on a regular basis for not giving any facility, they are not
Cooperative. The charges for every damn thing and they are cheating the
Employees, organizations because they don"t think about the customer and
They, are only worried about their quarterly profit.*

Where is the proof that my case has been escalated? I am really struggling
Hard to write up decent words in my email. Because i just see that you guys
Continuously don't give any damn to my request. And from the very
Beginning, i am telling you that you guys are pathetic and *highly
Unprofessional amazon service team*. I am trying to find my way to
Complain about you in public forum nothing more else.

*what i am looking for against my complaint???*

1. *i would like to file my extreme dissatisfaction with the amazon
Service. *
2. *what a beautiful solution! *
3. *amazon management can you please tell me???*

I m still suffering to get the resolution on this. On amazon side, they
Are providing me daily a new resolution date and ultimately failed to get
Me any information on this. Now it’s a peak of testing my patience level.

*i am writing this email to you regarding your false commitment with
Amazon all senior due to logistic issued and i want to full compensation,
Nothing more else. *

In the end, just requesting you to please expedite my concern so that i can
Get some sort of respite.

*my complaints against amazon team:*
1. Failed to deliver the product within the committed time while placing
The order.
2. Lack of service even after getting 100% money from the customer.
3. The customer was treated in an arrogant way by amazon executives.

*kindly do needful immediately and as soon as possible and take action
Nothing more else also will be should give best services of valuable
Customer.*

Please escalated this matter to concern department and as soon as possible call back my number.

I want to compensation...

Note: — here am sharing my bitter experience with amazon, to create awareness.
About the fraudulent works done by total amazon team. Please escalated
This matter to senior person as well as audit this call from the internal
And external quality department and waiting for your resolution.

A lot of times people are cheated because of lack of awareness from their side and salespeople take advantage of this. Once a loan is sanctioned and disbursed, there is a little that can be done to reverse the damage.

Thanks for reading. Cheers!!

Regard’s
Sanjoy khatua

[protected]
[protected]

The amazon recruitment team asking uniform charge -1700
Unifrom and id sending in courier the courier charges, i am sent
Department: account no-
[protected]
Account name-
Narendra kumar
Ifsc code-
Sbin0017132
State bank of india
But still i can't receive any confirmation please help me hr phn no in salem -
[protected] please slove my problem. All numbers called from the company are switched off.

I ordered through ww. Amazon.in on 30th nov order #[protected]. The order was suppose to be delivered by 3rd dec but i didn't received the order as it didn't got shipped from the vendor. When i contacted customer support of amazon on 5th december, they informed me that order was lost due to which they are unable to trace and cancel it. They will make request at backend so that status changes to dispatch and then i need to call them for cancellation. The entire process will take not more than 3-5 business working days. It has been 11th december today and when i contacted them, they have a say that there was some miscommunication from other and they cannot cancel this order and i need to wait till 17th december now for the order to be delivered though they are still not sure whether the order will be delivered or not. This seems to be too irritating and frustrating for me since i have to chase these guys so many times and they are now not returning my money and nor delivering the product. All i want is my money back now and strong action should be taken against the company for repeated false commitment. Regards ankit [protected]

I didn't get my product on 5th after payment, on contacting with the customer service they said to wait till 11 since it was the scheduled delivery date...but now on 11 they r again saying to wait till 13th...i want my product or my money back..!! i am very much frustrated with this service of amazon ...i am a student...n my holidays are getting wasted in waiting for the kit...i cannot continue on my course...is this kind of service being provided by amazon..!!

I have a charge for 12.99 every month On my credit card and I don’t know what this charge is for. I purchased 2 items back in November 6, 2018. M85E01HV1 for $43.96.
M82615BL2 for $52.24. I have not purchased anything from Amazon since November of 2018. Can you please tell me what this monthly charge is for?

While placing the order through Amazon my bank account got debited & the transaction in amazon got failed. Finally i have cancelled the order.When i have tried to contact customer care through the contact us facility provided the call is getting automatically disconnected. Please resolve & refund the amount on priority.

*Please find the attachment for your reference....

I was promised delivery of the shoe rack yesterday i.e. 9th December but some vague messages pop up in the tracking. Like attempted delivery but on my request changed. I speak to the customer care people they promise delivery with 14 hours. At 11 I receive a message that the item is out for delivery and I speak to customer care executive twice one around 11.15 and again around 7 both promise delivery today as it is out for delivery. But again I receive a message that it was attempted for delivery and my request rescheduled. No idea what is happening. And again I spoke to the executive who says sorry and she will escalate the issue.

I have order a glass drinking water. I got it in a defective way when i approached amazon customer care for refund they are denied to pay me the refund and closed my account after repeated request they denied to pay me my refund

Amazon mobile number:-[protected]
Amazon mail id:[protected]@gmail.com
Order i'd:[protected]

I request amazon to refund my money in my bank account that is linked with amazon account

Hi

I bought a gift coupon from amazon for the value of rs.1500 (500 rs of max and 1000 rs of big bazaar.) when try to check the redeem processing, i got the link of the support site of both these merchandise. When i checked with them they told that the pin is reset and i have to contact amazon. I contacted amazon and gave the details. They told will revert back in 24 hours. But no reply i generated a new pin by resending the voucher from my app. Now when i try to redeem max fashion points to amazon and when i contact amazon they point on max fashion. There is no reply from big bazaar. I am daily contacting amazon but daily they send a link to submit all the details but no resolution from amazon, max fashion and big bazaar. Now my 1500 is in soup. I have already spent around rs 300 in visiting both these shops. Amazon had did the same fraud when the purchased a gift coupon for rs 5000 last december. I contacted the customer care. The total call duration was 42 mins, i was kept on hold for 16 mins and then my call was disconnected. Attaching screenshot

I have done a transaction on amazon and as the transaction was cancelled so the refund has to be came but it has been almost 6 months and the refund has not been came. Amazon is saying it has refunded to the bank and the bank is saying that it has refunded back to amazon.
The order number is[protected]
The reference number given by amazon for the refund is[protected] which hdfc bank is saying that he has refunded the ammount back to the amazon

HP Laptop X360 serial number 8CG824BG7B purchased on 22nd Jan 2019 from amazon India and was supposed come with 1 year warranty. HP support declined the warranty sating that laptop was used before it was sold to me. Its warranty expired in mid September. I have the letter from HP denying warranty, invoice of the amazon India. Still i am struggling for a resolution from Amazon since September till date. Support is taking me on ride since day one. I have trail mail with Amazon and submitted all what they requested for still

They gave me option of 4 gifts among which i had to select one and after selecting they asked me to purchase product of around 4000rs and add to the cart and and after adding they asked me to pay the amount from google pay without proceed to buy option on app they asked me to pay on an account no of noida branch of ifsc code ptym0123456 and i paid them believing on it and then they sent me an invoice of the amount paid and asked me to show 15000 on my account for gst purpose where as it's my wish to show or not show the amount i denied showing the amount the account department person said you need to show or else your gift will be pending and amount won't be refunded i said i don't have so much to show he said you need to or else i can't do anything then i yelled at the person for wasti g my time they kept my call on for around an hour and then when i said i don't have so much time to waste the account person hanged up the call and is not refunding the money back first call i got from a girl named sanju singh from that company i want my money back at any cost they are playing around with people like me and taking away all the money from our accounts please help me as soon as possible

I ordered a mobile phone from amazon worth rs.13999 with my sbi debit card which i cancelled halfway and my refund is claimed to be successfully initiated by amazon's customer service. They gave me a six digit reference number and asked me to contact my home branch but the sbi home branch is unable to solve the problem with the reference number amazon gave me... Kindly help me with this its fine even if amazon could add this amount to my amazon pay account. Its already been more than 20 days!

Dear amazon,

As mentioned in the above subject, i purchased i phone 11 pro back cover cost = 899 and redmi note 8 cost 9999. As my delivery is getting extended day by day and i got call from the delivery guy (Delivhery) mr. Dhirmendra is ordering me to come on his location to take the delivery but i mentioned my address correctly then why the delivery is not happening to my place. My friend ordered products on the same location he is getting the product on his exact location.

I am d. Chaitanya kumar. I have ordered the red tape shoes of rs.865/-. I have received the product on 11/10/19 and payment through google pay. As i didn't like the product i returned it to amazon delivery boy on 11/10/19 and the refund initiated on 12/10/19. When i contacted the amazon customer care, then they said us requested to file the charge dispute with indian bank customer care. So, i complain in these charge dispute form. Sir please refund the money (Rs. 865 /-) to my bank account as soon as possible.

Order id: order #[protected]

Did a rs.109 mobile recharge for my jio number on 6th december 2019 (12:34 pm) from www.amazon.in. recharge is not successful but amazon deducted rs.109 from my sbi bank account. Did too many calls, no response from customer care. Kindly find the below transaction details.

Sbi bank transaction details (Ref/cheque no.)
: 2vgskciuaixkr1ndvfigahpjvda6

Amazon transaction details : order #[protected]
Amazon accoount number : [protected]

Sbi bank said it is not their fault, its a fault from amazon india.

Dear amazon india team please shutdown your services in india if your unable to provide proper services, your not even responding to our complaints. I never expected these kind of services from amazon india.

Warm regards,
Kk

Amazon is charging a lot of money to deliver any product to the given address,
but not delivering the product and not answering to the clients.
Sellers are crossing us if we contact them, Amazon is not taking any responsibility if the seller won't deliver and there is no option to contact Amazon customer care people directly it insists the customers to visit Amazon account.

The first question is why Amazon is selling some one's product, why the customer is supposed to contact the seller when order is not delivered. Amazon charged a huge amount to delivery the order then why Amazon is not taking any responsibility?
Amazon is not even responding to customer queries, Amazon is cheating the customers

I have ordered two products on 24th oct from amazon with the amount of rs. 2164 and rs.2663. The product was cancelled and did not get the refund amount till the date. I have already contacted so many times but didn't get any response from amazon side. However the bank have already sent money on amazon account.
I wanted to say that how can amazon customer care people also lie. No single proper response they provide. I am sharing all my details in screenshots.

I ordered Motorola one power bank as it is not working so I returned not by own
I returned to Amazon agent he picked the item & told amount would be refunded to your Amazon pay balance, amount is not refunded yet
I sent phone number in photo who picked that item