Amazon India Complaints & Reviews

Address: B-402, Attic Sapphire, North Goa, Goa, 403507

Amazon has unnecessary locked my account, and even after sending all my documents which they have requested, nothing is happening since 4-5 days now.
I have recently paid 999 for the prime membership, which i am not able to view because of them.

I know they will not unlock my account, because the customer care team and the accounts team are totally useless.
When i called the customer care executive, he kept...

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Address: 500034

Tracking number : [protected]. I ordered the product on 30th oct'19 and amazon assured me that it would be delivered by 9th of november 19. Seeing maximum delivery time i ordered it.

Now to my surprise again it is changing delivery days from 11 to 14th nov19. Though i asked customer care team they say they would escalate but not nothing happened.

Very poor service. They are wasting customer plans as i have to go to native place. Its partner ecomm doing rounds with that in hyderabad from one center to another center. I am attaching their tract for your reference.

Amazon India customer support has been notified about the posted complaint.

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Ordered mcp deluxe personal manual analog weighing scale upto 130 kgs capacity for human body weight machine (Mechanical weighing machine) through amazon app on 08/11/2019 for rs745.0. But till now it has not been dispatched. Did not provide me refund when cancelled three weeks before. Still order is showing waiting for shipment.

Order number #[protected]...

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Address: vill jaral p/o jugahan tehesil sundernagar district mandi himachal pradesh, 175002

I placed an order for mop on 9th of this month as per the price shown on the website for it

Price was 979 rupees but my account has been deducted with 1299rupees.

I understand there might be some technical problem

So i tried to contact customer care cell

But till now all lines are busy this is a very unexpected and careless attitude from an international firm

I request you to please look into the matter at your earliest otherwise i'll be compelled to knock the doors of consumer forum 😡

Amazon India customer support has been notified about the posted complaint.

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Address: 522001

I cancelled my order on[protected] but Amount 305Rs not refund to my account but in Amazon app showing Refund initiated on[protected] but nothing credited to my account. Please solve this issue.

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Website: www.amazon.in

Name: sagabala thejo madhavi
A/c: [protected]
Refund reference no:[protected]
Bank name: indian bank

Refund not processed
In my bank account.
Please help me out of that.
I ordered it on 17 october 2019.
Replaced the item, they told to wait for few more days and now they are telling to to submit a complaint using charge dispute form, i don't know whether it will work.
If...

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Address: RANGA REDDY JAWAHARNAGAR CRPF TYPE-II BLOCK NO-46/589, 500078

I ordered realme u1 phone (3gb ram +64gb) phone on 22.10.2019 and i cancelled the order on[protected] afternoon 3 pm and amazon initiated refund process i called amazon and asked about refund money they said they will refund in 3-4 business days on 26.10.2019 i got mail from amazon about refund they gave a reference no. And i waited for bank response its 8th nov still refund money is not credited from bank and i called amazon daily about refund money they said refund process has completed from them just bank will credit in 3-5 business days still no money received till now my amazon reference no - cs[protected] please help me

Mar 2, 2020

Complaint marked as Resolved

Amazon India customer support has been notified about the posted complaint.

Verified Support

Jan 17, 2020

Amazon India Customer Care's response Reference No. – 6579
We have perused the complaint received from Ms./Mr. Pillisailu ("Complainant").

We find that we are unable to redress the complaint since the complaint does not contain any order ID, registered email address or registered mobile number.

You are requested and required to provide us with the correct order ID as found on the tax invoice issued by the independent third party seller or in the alternate provide us with the mobile number and email address used at the time of inception of the amazon.in account.

We shall hold your complaint in abeyance till we hear from you with the above particulars and shall appreciate an early revert.

Further, it is submitted that our role is limited to that of an intermediary and we are not the seller/manufacturer of the products listed on our Website. The products listed on our Website are sold by independent third party sellers.

The above cited reference number may be quoted in the reply.

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pillisailu

from Hyderabad, Telangana

Nov 11, 2019

still money is not credited to my account

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Address: Bangalore, Karnataka

I have ordered the product in diwali sale and availed option of rescheduling the delivery but i got calls on weekends insisting on taking the delivery,, and i told them that i rescheduled to another day. But i didn't get the product on rescheduled day. This happened twice despite raising complaints with amazon customer care executives. Then one day a customer executive (Vishnu singh) told me that i will be refunded with differential amount once i get delivery of new order and he told me he will call me to ensure that i will get refund so i placed new order. But he didn't call me on delivery date and on talking with another customer executive, she told me that it was not at all updated about refund, and she can't help me.

Feb 28, 2020

Complaint marked as Resolved

Amazon India customer support has been notified about the posted complaint.

Nov 10, 2019

Updated by Pottimuthi I was told that this issue will not happen again but even after raising complaints no body took action and the product was returned to seller.Because one customer executive told me that i will get refund once i place new order i believed him and i placed new order, only to know today that he didn't update anything about refund.today also i spoke to one customer executive and she told me she can't help me anything.

Verified Support

Jan 28, 2020

Amazon India Customer Care's response Reference No. – 6575
We have perused the complaint received from Mr. Pottimuthi Mohan Kumar (“Complainant”) and find that he had ordered for WOW Brightening Vitamin C Face Wash - No Parabens, Sulphate, Silicones & Color - 100mL Tube (Product") from an independent third party seller Fit & Glow Healthcare Private Limited ("Seller") on the website: www.amazon.in ("Website").
It is submitted that a refund for a value of Rs. 20.00 as a goodwill gesture was processed into his Amazon Pay Balance on 14th January, 2020.
Further, it is submitted that our role is limited to that of an intermediary and we are not the seller/manufacturer of the products listed on our Website. The products listed on our Website are sold by independent third party sellers.
In view of the above, the issue stands closed.

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Dennis Childs

Nov 11, 2019

I made a purchase of 99.99 on my card for the jackpot party coin sale by mistake and I would like it to be refunded. I thought it was for 9.99. Thank you.

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Address: New Delhi, Delhi

I had ordered coller mike from amazon india e-commerce site. But product not receive yet to me. I had paid money already by online payment method.
I am suffering economical loss because of product late...

I want my product and 50, 000/- compensation also.

Order detail...
Fedus 3.5mm clip on mini lapel lavalier
Order no.[protected]

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Address: siswa bazar, 273153, Maharajganj, Uttar Pradesh, 273153

To,
The chief branch manager
State bank of india
Siswa bazar branch,
Ifsc code sbin0001664

Subject: charge dispute "refund issue"

Dear sir

A refund of 236.55 rupees was successfully processed on 30 oct 2019 to my account. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

I have confirmed with amazon and they have successfully processed the refund.

Your refund reference #[protected]
Kindly help me.

Amazon India customer support has been notified about the posted complaint.

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Address: siswa bazar 273153, uttar pradesh, Maharajganj, Uttar Pradesh, 273153

To,
The chief branch manager
State bank of india
Siswa bazar branch,
Ifsc code sbin0001664

Subject: charge dispute "refund issue"

Dear sir

A refund of 236.55 rupees was successfully processed on 30 august, 2019 to my account. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

I have confirmed with amazon and they have successfully processed the refund.

Your refund reference #[protected]
Kindly help me.

Nov 10, 2019

Complaint marked as Resolved

Amazon India customer support has been notified about the posted complaint.

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gakul chandra sarma

from Mumbai, Maharashtra

Nov 11, 2019

I ordered two products vide order no[protected] dated the 28th Oct/2019.But it is very unfortunate that you supplied very poor quality other product namely Kartik instead of Oswal.What's the wrong?Please solve my problem.

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P

Pravina Khadgi

from Delhi, Delhi

Nov 11, 2019

Galat product aya

Reply

Pravina Khadgi's reply, Nov 6, 2019

Galt product aya

Pravina Khadgi's reply, Nov 6, 2019

Galt product Aya hai.

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I ordered one product of rs.719 from amazon in 31 'st october 2019. And i also cancelled that item in 1' st november 2019 by personal reason. Then amazon refund that amount of rs.719 to my bank account on 2 nov 2019. Then i check my bank account balance. That amount is not credited to my account. Till i didnt get that refund amount. Amazon give me a reference number 28lh4dis0000k25o54sw. Please help me sir. Thanku sir...

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Address: New Delhi, Delhi, 110018

Ive submitted a return 1.5 months back and i’ve been contacting back and forth but it wasnt even getting picked up. I was told multiple times by their representatives that request have been submitted but it was not. Also, they have no record to check if someone refused the return or was it just their delivery guy’s fault. They blame it on you and then lie lie when it comes to giving resolution. For my other product they delivered it to someone else and marked it delivered without authentication. I did not even get my product and unfortunately i prepaid it

Mar 3, 2020

Complaint marked as Resolved

Amazon India customer support has been notified about the posted complaint.

Verified Support

Jan 17, 2020

Amazon India Customer Care's response Reference No. – 6572
We have perused the complaint received from Ms. Annie ("Complainant").

We find that we are unable to redress the complaint since the complaint does not contain any order ID, registered email address or registered mobile number.

You are requested and required to provide us with the correct order ID as found on the tax invoice issued by the independent third party seller or in the alternate provide us with the mobile number and email address used at the time of inception of the amazon.in account.

We shall hold your complaint in abeyance till we hear from you with the above particulars and shall appreciate an early revert.

Further, it is submitted that our role is limited to that of an intermediary and we are not the seller/manufacturer of the products listed on our Website. The products listed on our Website are sold by independent third party sellers.

The above cited reference number may be quoted in the reply.

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Address: Mumbai City, Maharashtra, 400037

Tracking id - r b[protected]
Order date[protected]
Had booked thw above mentioned product on 2 sep 2019 and havent recieved it yet.
Order status - your order might be lost.
I have already paid for the product. Please look into the matter because i want to cancel it anyway
I was asked to wait for few more days but i still havent recieved it. There is no option for cancellation.
Kindly help me cancel the order and refund me the amount.
Thankyou

Amazon India customer support has been notified about the posted complaint.

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I already submitted complaint but still my money not get back... Wrost service ever... I am very unsatisfied from your services...😠😠😠 please i need my money back... My references number is[protected] and my other number is[protected]. And more information find the attachment. Please return my money fast.
It is going to be full for a month now still they don't refund my money.

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Address: Amazon India

I ordered a ss jio phone black on 1st november 2019 of order id[protected].. Then i cancelled the order same day because the price of the phone was much high.. I already paid for that phone through my debit card.. But after cancellation i still didn’t get my refund. Today is 9th november.. So i request amazon india to refund my money asap. The refund no is 166011

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I ordered a pack of Cadbury Celebrations Rich Dry Fruit Chocolate Gift Box, 177 g. I ordered it from Amazon India.

It reached my sister (if was a Diwali gift) in a week. But the package was damaged. there was precipitation inside the package and it was not edible.
Amazon didn't allow me to write a bad review. I couldn't actually believe that they did that. They didn't even allow me to return the box. essentially, I had to waste my 500 rupees.

Mar 9, 2020

Complaint marked as Resolved

Amazon India customer support has been notified about the posted complaint.

Verified Support

Jan 17, 2020

Amazon India Customer Care's response Reference No. – 6570
We have perused the complaint received from Mr. Ani ("Complainant").

We find that we are unable to redress the complaint since the complaint does not contain any order ID, registered email address or registered mobile number.

You are requested and required to provide us with the correct order ID as found on the tax invoice issued by the independent third party seller or in the alternate provide us with the mobile number and email address used at the time of inception of the amazon.in account.

We shall hold your complaint in abeyance till we hear from you with the above particulars and shall appreciate an early revert.

Further, it is submitted that our role is limited to that of an intermediary and we are not the seller/manufacturer of the products listed on our Website. The products listed on our Website are sold by independent third party sellers.

The above cited reference number may be quoted in the reply.

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Mondelez India Foods / Cadbury India Customer Care

from Delhi, Delhi

Nov 13, 2019

Hi,

Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you. To enable us to address your concern, please write to us at [protected]@mdlzindia.com with your contact and purchase details.

Thank you, Consumer Service Cell,
Mondelez India Foods Private Limited (formerly Cadbury India Ltd)

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Address: 35/V/1 Middle Road,(Ground Floor), Santoshpur, Kolkata, West Bengal, 700075

Website: www.amazon.in

Order date : 01-oct-2019
Order no. :[protected]
It is a pre-paid item, pilot fountain pen of inr 1245.0

Initially the date of delivery was 7th october however three time amazon changed the date of delivery and i still today (9th of nov, 2019) my order is not shipped. Now the use of the above mentioned product is irrelevant to me. I want to cancel the product and get my money refund. Unfortunately very cleverly the amazon deactivated the option for cancellation. I called at least four time (21st, 25th and 31st october and 9th november, 2019) to the customer service centre of the amazon. Each time they have answered that payment refund will be initiated within three business days. Today early morning, around 2:00 am i called and got the same repetitive false hope. Amazon cheated me.
Please look into this and let me help to get my refund.
N. B. Details of my order and proof of the contact to the customer support section are attached.

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Address: Mumbai City, Maharashtra, 400059

Hi,

I bought pioneer av system in the month of october and within 1 month o[censored]se now one of the speakers is not working.

I tried contacting customer support through online chat a few times but customer support are stupid and they don't know anything. Few of guys from support even share some wrong numbers and closed the issue.

I tried to get email/phone number of the seller - raga av world but customer support is clueless about this too.

Now they not responding to my email.

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Address: VILL BORINGDANGA. PO JAMURIA HAT, Burdwan, West Bengal, 713336

Respected sir,
Amazon says that they refund my money in my account but still my money is not credited .so they are giving me a refund reference number 831121. So kindly refund my money today .They are told me to contact sbi .so kindly refund my money.

Amazon India customer support has been notified about the posted complaint.

Nov 09, 2019

Updated by Ran1992 Please refund my money today.otherwise i will do another step .

Amazon India Complaints & Reviews

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locking my account

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Amazon India Complaints & Reviews

File a complaint to Amazon India

Amazon India reviews & complaints page 370

locking my account

baby product not delivered on time

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did not received product either dispatched

extra amount deducted then shown for product

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bluetooth usb dongle

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perfectblue women cotton silk saree

refund money not credited to my account

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wow brightening vitamin c face wash

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product not receive after paying money

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amount has been not updated to my account (refund issue)

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amount has been not updated to my account

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refund money not get

pick up never done for return

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generic 20 pcs/lot instantly ageless face lift serum

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I don't get my money back

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I didnt get my refund for my cancelled order

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I purchased a gift box of cadbury chocolates. they sent me a damaged pack

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refund of the payment is not initiated

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pioneer av system speaker not working

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rrb ntpc previous year solved paper

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