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Amazon India Complaints & Reviews

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Last updated Apr 29, 2024
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Amazon India reviews & complaints page 369

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Vani Anurag Dutta
from Rajgangpur, Odisha
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delivery boy delivered the parcel on roadside by some unknown person hand.

Address:Behind Gurudwara, R.S Colony, Kansbahal, Dist-Sundergarh,, Sundergarh, Odisha, 770034

I ordered from raj sarees women's cotton traditional bengali handloom tant saree without blouse piece (Off white) and the shipping by amazon transportation services and the tracking number is[protected].

Amazon delivery agent (Phone: [protected]) this guy had delivered the parcel on the roadside two times before. I think amazon is having home delivery before the guys used to deliver at home. The parcel details mentioned...
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ashish0470
from Vadodara, Gujarat
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worst services

My name is ashishkumar patel,
I ordered 3 items in great indian festival, i. E. Mobile, shoes, wireless headphones.

During order time, amazon had accepted delivery on pincode 388245 but when these items reached nearby my area, they updated status that product is not deliverable at this pincode.

They have not called for a single time and returned the product.

After that i raised complain...
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Mane p kumar
from Mumbai, Maharashtra
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cash back for cancellation of order

Address:Hyderabad, Telangana, 500073

I have ordered samsung m30s on 4th of october, 2019 i supposed to get it on 5 th but till 10th i am not able to track the delivery and no response from the customer service. On 10th they told me that please cancel the order and go for new order we will provide the additional benefit form our side due its our mistake just cal after booking new phone and tell me the canceled order number, we will provide the cashback. But once i ordered the...
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S
Shikharrana0001
from Mumbai, Maharashtra
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delivery boy misbehaving

Address:Rajpur, Kangra, Himachal Pradesh, 176102
Website:Amazon

I have ordered shoes through online cash payment on my address but the delivery boy says you come and collect according to his address not on my. Amazon is great site but due to such delivery boys we are not satisfied. Also the way of talking was very rude and bad. He said he have no issues he will cancel the order. He said your location is not in mentioned address but my location was in the address...
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Ketaki Desai
from Delhi, Delhi
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tiffin box delivery - rude and uncooperative delivery boy

Address:Belgaum, Karnataka, 590010

The delivery of a tiffin box was to be done for which the delivery boy messaged at first instead of calling. I checked the message immediately but there was no one standing at the given location. After sometime he called and told me that he was waiting. But he did not come at the provided location and was waiting at some other place at some distance. On being asked to come to the location given he said that he won't come there and cut the...
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Raunit Verma
from Mumbai, Maharashtra
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tv not delivered after so many days of ordering

Address:Bodhgaya Gaya, Gaya, Bihar, 824231

Recently I ordered a VU ultra android from Amazon. It was shipped and reached my city to get it delivered. It has been 13 days now it has not been delivered. When I talked to Amazon customer care they could not help me in the matter.
Every day I talk to amazon for the issue still they cannot solve it.
I want my order to be delivered soon.

Amazon cannot be earth's most customer-centric company....
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M
Mohittyagi0009
from Noida, Uttar Pradesh
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product don't receive but company told that was delivered to me

Address:13 Niti khand 1 Indirapuram Ghaziabad

I have booked a phone on 2 Oct 2019 with full payment through credit card at option of pick from store options but store owner told me that he dont Recieved article.After my several & continuous fallow up with customer care they stick on that product was picked up from store by customer .Nobody help from Amazon. So please help...
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imrp93
from Mumbai, Maharashtra
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refund not credited in account

My return reference id is.[protected]
I cancelled my order on 2nd of october and today is 12th october,
But still the refund is not credited in my account.
I contact bank but they said that they don't have any type of system that can trace reference id
And i also contact amazon 7-8 times but every time they gave me different dates.
I wait almost 10 days but every time amazon customer care executive told...
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Address:Mr. Harris L. Rathod, 6, Prerna Bunglow, St. Xavier School Road, Chavdapura, Jitodia, Anand, Gujarat - 388001, Anand, Gujarat, 388001

Dear sir,

We ordered new mi mobile, details as below.

Ordered on : 7 oct 2019
Order no. :[protected]
Shipping address :
Mr. Harris l. Rathod, 6, prerna bunglow, st. Xavier school road, chavdapura, jitodia, anand, gujarat - 388001

For : mi a2 (Gold 6 gb ram, 128 gb storage)
Payment to this, was rs. 11, 500.00 which was paid on delivery, this morning at 10.25...
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Manoj2351
from Hyderabad, Telangana
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package not received (mi band 4)

Address:500049

On 1 october 2019, i ordered mi band 4 and a digitek dtr 550lw professional tripods for cameras; those items had to be delivered on 4 october there were coming in the same package because i ordered them on the same day. On 4 october 2019, i received the package which had only the tripod but not the watch i immediately called the customer care of amazon, they said they will handover this case to the investigation team, and find out what happened....
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Abhijeet Kumar Saha
from Mumbai, Maharashtra
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regarding refund amount of 80 for amazon prime

Address:Pakur, Jharkhand, 816107

My name is abhijeet kumar saha i have purchased amazon prime subscription this month from amazon.in of ₹999 but i cancelled within 24 hours so amazon has deducted my ₹80 and they refund remaining amount. I register complain and filed customer dispute form through customer care. They said that this problem will be sort out with in 7th october and they refund my deducted amount of ₹80. But neither i get refund nor my problem get resolved....
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Jsk Jsk
from Delhi, Delhi
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order for 2 mobile phones but delivered only 1

Address:BILARA, Jodhpur, Rajasthan, 342602

I order for 2 mobiles 1 was mi a3 and 2 was redmi 7a but i recieved only 1 mobile phone mi a3 in packet. Redmi 7a is, missing in shipment not received after contacting amazon no help from them. They said that why i complaint on social media so we are not help you further social media team will help you what a foolish please help me amazon. On 30 sept i ordered 2 mobile phones 1 is mi a3 and 2 is redmi 7a. But on 3 oct i received only 1 handset...
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M
Mohammed Naveid
from Bengaluru, Karnataka
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forced to receive partial refund as amazon pay..

I would like to bring to your kind attention to provide the resolution of the issue faced by me with amazon.

I placed order for a mobile at amazon on october 1st, 2019. Order id :- #[protected]. An attempt was made to deliver this product on saturday 5th october. As i was not aware of the delivery being preponed and done early morning on saturday as the initial delivery date was 9th october. I missed out on the delivery...
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R
Raagaband
from Mumbai, Maharashtra
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samsung m30s mobile purchased from amazon

Address:Nagpur, Maharashtra, 440009
Website:Amazon.com

I recently purchased samsung m30s mobile from amazon. Got delivered by 7th october 2019. There was a problem with microphone not supporting to few apps. They ask me to replace phone and again i am facing same issue. And now amazon denying to refund. First they said if same problem occurs we will refund the process. And now they said we cant help it. This is not the way to handle client tht to genuine one....
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akash_8149!
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amazon india is not going to replace damaged product

Address:Mumbai City, Maharashtra

I am a prime user of amazon. I have ordered one product from amazon india website. When the product delivered to my address, i noticed it was damaged so i informed amazon about the same. They sent a technician for inspection, the technician also agreed about it and he informed amazon to place a replacement order. Amazon placed a replacement order, informed me too. But since 8 days i am waiting for my order to exchange with a new one, amazon...
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farheen05
from Rayachoti, Andhra Pradesh
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my amount

Address:Door no.3,ummi residence,behind rtc bustand adoni, Kurnool, Andhra Pradesh, 518302

Sir i had ordered 2 products from amazon on 29 sept i had cancelled it which was about 450 rupees and the payment was done online from that day till now i didnt get my amonut reflected back in my account. I had called to customer service they told that they had intiated my amount but i didnt get yet and i had spoken to bank customer service also please help me regarding this its almost 12 days please get my amount back in my account...
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Z
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

different product

Address:Rom 201 dganr chwal ummer rajjab road madanpura, Mumbai City, Maharashtra, 400008
Website:Amozon.in

Name zakir khan
[protected]

Order date 26 september
Order i'd.[protected]

Sir i recived a deffrent product and o complen amozon is tell your problem resolution with 10 working day then i call he said your problem is solved seller approve your problem i recived a deffrent product keypad phones and then sir pickup was come and is tell me give me correct product is fight me then i have a say...
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Kasif Kashif
from Etawah, Uttar Pradesh
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never dispatch any order and customer care services are always helpless

Address:Etawah, Uttar Pradesh, 206001

Took Orders and always Cancel themselves. I placed an prepaid order on this fraud app of so-called Amazon India. The sellers didn't even dispatched the order and yesterday I received an email that your order has been damaged during shipping and returning to the seller and I will get my refund within 7 days. Today I made a call to Amazon's Customer Care Service but he was helpless and given silly excuses that Our server is down. I asked him...
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Address:Lucknow, Uttar Pradesh, 226020

Hi consumer complaints.

I recently ordered an amazon brand - solimo cygnus engineered wood tv cabinet with drawers (Espresso finish) in the great india festival sale. I got the ordered delivered on the 07th oct. However, no one turned up for assembly. When we complained about it in customer service, i was promised that it would be assembled in 24 to 48 hours. But today, the 12th of oct 2019, i received an email from amazon...
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Address:C-521, Gaur Global Village, Crossing republic, Ghaziabad, Uttar Pradesh, 201010

I have ordered shoes from amazon and it marked delivered by amazon though it not received by me, i have raised costumer complaint but they keep saying, it got delivered successfully and not sharing any details or authenticity of delivery.
Moreover i have shared details of delivery person who visited main gate but not came to house.
I believed that it will be sorted before if amazon didn't assure me and waited for 9 days as it's...
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