Amazon India Complaints & Reviews

Jul 16, 2019

Updated by BharathKumar Kamal Amazon.in Order #[protected]

Jul 15, 2019

Updated by SharathSai For better understanding:

Order ID: [protected]

Recently, I have purchased an order for Rs.2000 from Amazon and used few coupons (found them on twitter) to get a cashback of Rs.1600 on that order. The order was shipped and I got the cashback as well. All of a sudden, Amazon cancelled my order stating there was some technical glitch. I was okay and the situation was fine till here.

Now, when I asked for refund, they have refunded just Rs.400 to my account instead of entire 2000. When I asked their customer care service, they are saying they can't reverse the entire amount to my bank account. The cashback which was added to my amazon pay account cannot be transferred to my bank account is what they are saying.

First of all, they are the one who cancelled the order. Now, they are rejecting to refund my money to my bank account. This entire scenario looks like a big fraud just to make us add amazon pay balance.

I need someone to take action on this. They have wasted almost 2 hours of my time over the call. This should be taken seriously and they should compensate even for the time we have wasted on placing the order and speaking with their customer service.

Registered contact no: [protected]

Jul 15, 2019

Updated by asaxena order #[protected] "Zoop Spiderman Analog Black Dial Unisex Watch - NKC4048PP15"

Jul 18, 2019

Updated by asaxena Atleast return one thing either watch or money Rs.975/-

Jul 19, 2019

Updated by asaxena I request you to please resolve my issue as they are accepting in the below attachment that they have received the item but they are not refunding my amount.they are having both the things watch as well as money.and this is not fair one thing they have to return fairly.usually they sent different item which describe differently on the website that is why customer returns, otherwise nobody will return. Amazon cheated with me .I request you to please resolve my issue as soon as possible

Jul 29, 2019

Updated by asaxena Till yet I didn't get any resolution it's being one month, neither they are returning the pick up of watch nor they are refunding my money

Jul 13, 2019

Updated by Sanjay Tal have account on amazon which is linked with email id [protected]@gmail.com, and reg mobile no [protected].i have done kyc online ana manually.but my add money option is temporary blocked now .i have called them so many times regarding this and mailed .they do not nothing regarding this.but still it is temprary blocked.kindly do action regarding this.kindly get unblock add money option in my amazon account.

Jul 13, 2019

Updated by zaryab official Main 2 july 2019 ko amazon india se ei fry pan purchse kiya jiski value 509 rs but after some time i cancelled my order and refund 509 usee din ho gaya but bank ki taraf se abhi tak mera refund mere account me reflact nhi hua hai jab maine amzon sw bat kiya to unhone refund reference no diya 540048 aur kaha k bank customer care pe call kar k ye no bata dena ap ka refund ajayega lekin jab bank customar me call lagaya to kahte hain k yahan se kuch nhi kar sakte ab bataiye mai kidhar jaoon

Jul 13, 2019

Updated by Himanshu Prashad I had ask for refund of 14990 and Amazon had given me reference refund number 712302, and transaction id 75503729187031083572352 but bank is saying that they had not receive nay information about refund credit.

Jul 17, 2019

Updated by Himanshu Prashad refund credited..

Jul 17, 2019

Updated by Himanshu Prashad but don't know how it is credited... maybe at its own.