Amazon India Complaints & Reviews

In t&c was written your money will credit in amazon pay in 3-4 hour but after 2days my refund was not coming please you give me my balance bank in amazon pay i don't no why amazon don't give my money back my money is not coming in 3-5 days i never belief on amazon company i request to you for giving my money back refund from amazon in my amazon pay account thanks

Amazon close my account nd i m not able to use my money i m able to login but my all order doing cancel. 999rs. Avlable in my account but amazon not opening pls help me nd reopen my account i want to use my money my amazon email id is [protected]@gmail.com so pls help me nd take action.. Amazon's policy is against coustmor' right. My balance expire date is the month of october nd from last october my account closed they want to use coustmors money so they r closed thousands account of coustmors

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Power regain mucuna prurein supplementAmazon India Reference number: amazon refund Related.
[Resolved] Amazon India — Reference number: 484362 amazon refund Related.


My name is Jogesh Sahumy bank is state bank of india Attabira . I purchased a supplement medicine rs 424from amazon india. date bt SBI debit card. but sone reason i cancel this supplement. on 25.06.2019amazon issue a refund Rs.424But till date i not recvd refund my bank accounts. against amazon Oder is #[protected]. then i call amazon customer care No is.[protected]. pls help us. but He provide Reference number:484362 and said to contact sbi nd said if they can't refund state the transaction as charge dispute.I did the same even contacted sbi customer care but they said amazon is third party nd we don't work on this issue.This is unfortunate nd I want my money back..its pathetic bcoz I hv waited so long.[protected] is the transaction number.

I had placed 3 orders (Order no[protected]) on 21st june 19 from amazon india which is suppose to get delivered on 28th june19 and payment of the same well made in advance and on 29th when product not delivered i checked the status calling customer care and she said product is lost in transit and advised me to place a replacement for the same, so it did but after 2 days when i checked the status on app it shows
"will email you expected date of delivery" and on 3rd of july when i rechecked the status ti still showing the same hence i called amazon executive to understand the issue and got a revert that "i suggest to cancel this order and refund will get back credited in credit card (Partial - the portion i paid from credit card) and amazon pay balance (Partial - the portion i paid from amazon pay), so i did but after 2 days when i checked status of refund i was shocked to see that app is still showing the order is pending and after long debate with your executive, i got a confirmation mail from"balachander j"assuring me that trouble ticket raised and it will get resolved and i will get my refund back in original payment way (In credit card and amazon pay) with in 3 working day i. E.10th july 19. Whereas when i rechecked the status of refund on 9th july 19 i was very much shocked and got impatient because app still showing the order is pending and i called to amazon pay to understand that probelm than mr. Keshav was the new person came on line and i explained entire story again and after that he confirmed/assured me that my refund is already initiated and stuck in bank gateway will wait till end of 10th july to get credit in my account whereas when i asked if the refund is initiated already and stuck at gateway than what about amazaon pay refund which ideally take 24 hrs to get credit back in my account why that's not happen, he replied"i request you to wait till 10th july end of day it will get resolved".
As mr. Keshav assured me i waited till 10th july and i called in 11th morning to amazon executive, mr harish cam on line and he told me the same story what mr. Keshav has said earlier on 9th july and took long time to hold and checked internally what is the issue but in vain he is unable to understand the problem where the refund is stuck and he said he tried calling seniors but not able to get connected and you will receive a call after sometime with an update but he clearly understood what i said that if refund initiated and it stuck at gatewy than also my amazon pay balance got updated but still he had limited resources hence after 15 minutes i receive a call from his side and he asked me to wait 2 more days to figure out the point of error, having no choice i said ok but i feel like cheated from amazon because my hard earned money has gone and no one bothering to refund back that money
Please help me to get back my money with compensation or time cost for following up all these.

I purchased one mobile named oneplus 6t which cost 32999 inr on 8th may 2019 from amazon.in, i received the product on 15th may but the product which is received was defective so i request amazon to either replace or refund the amount, they picked up the product from my office and according to them refund was issued on 13 june 2019 in afternoon but the problem is nothing is credited in my account, i already talked to bank customer support and personally visit more than 2 times to bank even i already talked to bank manager also but nothing works for me, bank told me until n unless amazon don't provide the refund how can they will credit into my account, amazon provide me one reference number which is (Refund ref #in[protected] and i already show this thing to bank but still same situation, i tried to call amazon india several times but every time they told me it takes 24hrs and every time new person pick up my call and provide different solutions, they said they already issued on 13 june and repeating same things again and again, now i am fed up with amazon response, plz check the attachment and help me as soon as possible plz its a request from my side.

I purchased a hangbag in Amazon but i got different colour so I returned that bag but my amount did not refunded.i have called customer care
They told me they have initiated the amount the problem is at the bank so consult the bank or fill the charge form so that your problem will solve so I did this so please kindly do the needful.

Surya stove was supplied to me with broken parts on 18th July 2019 with a promise of 10 day return. The defective stove was rejected by me and Amazon scheduled 7 pickup dates with the assurance that refund will be made after completing pickup process. The pickup was never done and hence refund also not given. Request Refund.

I ordered several items worth about ₹ 6000 on second of July 2019 (order no[protected].Later on, when I checked, five items were missing.when I complained to amazon, first they asked for time to investigate and now they are saying that nothing is wrong from their side making a liar of me just for a few rupees. I feel cheated.it is to note that I have been ordering from amazon for the past several years and this is the first time that such a situation has arisen.Earlier they used to ship in boxes and now they have started shipping in polythene bags.Out of several bags, one or two bags can easily be removed. Some unscrupulous persons are tarnishing the name of amazon.For now, I will not be ordering from amazon and will certainly share this bad experience with others who are customers of this company which calls itself as customer centric.

Order date, 30.06.2019, order number #[protected], your refund of rs.1169.10 has been processed successfully on 7/1/2019. The amount should reflect in your account by 7/8/2019.

The authorization code (Refund reference number) for the transaction is 745110.

In case you do not receive the refund within 5 business days, please contact your bank’s customer care and mention the above authorization code (Refund reference number). Please remember that you will have to call your bank’s customer care center and not visit the branch for this query.

Some nationalized banks may take more time than usual to credit the refund. If your bank is unable to locate the refund with the authorization code provided, please dispute the transaction as 'refund not processed'. On disputing the transaction, the bank will see a pending refund and will follow the path back to our payment processor to locate the refund.

Hope this helps. Thank you for choosing amazon.

It has been more than a week since i renewed my membership for prime.. Money has been debited but membership has not been renewed. The same issue has been addressed multiple times via chat options with customer care executive who was least helpful. Call backs were requested twice but we're not available. The money has not been credited back to the account as well.

I had recently bought a evistr mic on amazon and it was not up to marks so i returned it and requested for refund. Amazon customer service are talking they had iniited returned and you have contact your bank but when i contacted pnb customer they said you have to talk to amazon team. The reference id for the by the amazon is 75503729177030798883114. The refund amount is 6290. I need this money please help.
Thanks

Why amazon isn't delivering any order by COD (Cash On Delivery) method???? This needs to get fixed... I used to order my gadgets and phones from amazon before but after they ditched the cod, i didn't order a single thing... Even the small e-commerce companies deliver products by cash-on-delivery...i wonder why a gaint company like Amazon ditched the cod... Please fix this... From Srinagar, J&K...

I received an old phone which was packed properly like new and i bought it from amazon on 15th of june 2019. Due to some problems in it i went to service centre to get the problem fix but they denied to do the service of it and said that they need the original bill because as per their records that phone was in use from november 2018 while i bought the product on 15th june 2019 and it was delivered to me on 19th june 2019. And now when i am asking the amazon to fix it they are asking me a service denial letter and the service center is denying to give it.

Hello
I have purchased some items from amazon on 19/06/2019 & payment done by bhim upi of rs 5325.
I returned some times and the amount of returned item is 1298. Dated 25/06/2019. But did not get my amount till date. Refund reference #[protected].
I also contact concerned back. They said nothing is pending from there side.
I call amazon 3 times they said contact your bank. When i called back they said contact amazon.

I have cancelled a order on amazon india because of wrong shipping address on[protected] and according to them the refund is initiated on the same day. I should have got the amount by[protected], but sadly the amount is still not credited. I need to know the refund status and get the refund back to my account.. The reference id is[protected] the refund is of 509 rupees. The item i ordered was sandisk dual drive type-c 32gb flash drive.

I purchased nokia handset from amazon, after few months handset stopped working when it was taken to service center they refused to repair the handset, they said it is a duplicate handset. I raised this complain to amazon india nothing has been done by amazon except false commitment. Brand like amazon is selling duplicate handset how can somebody trust other ecommerce sites....

Sir, maine amazon se ek fastrack watch order kiya rs 2555 ka, but amazon ne mujhe dusra product de diya, maine return kar diya us product ko, amazon ne mera refund issue kar diya 2555 rs but mere bank par rs 2555 abhi tak receive nhi hua, 29/06/2019 ko he mera paisa unhone refund kar diya, but mere account par money received nhi hua hai, mere refund reference no hai:[protected].

I ordered a fossil smartwatch. After delivery, when i opened the box, there was no watch and charging cradle, just user manual.
After complaint, they investigated and said that there is no fault from seller or delivery side and indirectly blaming me for the missing item.

Order #[protected]
I ordered it on 23/6/19
I received it on 1/7/19
Raised complaint on 1/7/19
Received feedback on 8/7/19

My account linked to amazon profile got hacked and hence the it is also hacked and i am not able to login to my profile.
I tried login using otp but the phone number has also been changed.

Please help me to get my account back.
I only have access to it through the prime videos app as my device is authorised.

I tried reaching to customer care but for no use. Atleast block this account or delete it so there’s no unauthorised access to it. That account had prime access and full kyc verification was done.

I have ordered redmi note 7 pro (Space black, 128gb, 6gb ram) date on : 05/07/2019 with order no.#[protected] whose payment was made by credit card but i have recived a call from direct amazone seller (Star bright) date on 06/07/2019 time 6.00 pm and he told that your order no. Order#[protected]Redmi note 7 pro space black, 128gb, 6gb ram) date : 05/07/2019 is on hold as payment is cancelled than he send me an mail to make payment of rs.- 14999 in account no.[protected] ifsc code:ratn0000057 name: amazon selling service pvt. Ltd for resuming order so i made an payment of rs. 14999/- in given account with transaction refrence no.[protected] date: 06/07/2019 time 18:55 hours. Today i have called to amazone customer care to know my order status, than he told me that seller will direct call you within 2 days and we have no responsability of amount transferred by you and even we can not register an complaint against concerned seller.