Amazon India Complaints & Reviews

Www.consumercomplaints.in/complaints/amzncombill...
We have been charged $12.99 on our chase united card by (Amazon prime amzn.com/bill wa) for three months (Apr 9, may 9 and jun 9). We have not ordered or received anything from amazon; therefore, we are requesting that you remove the charges and send a refund. We are also notifying our credit card company of the discrepancy and requesting they also remove the charge. A prompt reply would be greatly appreciated.

I am writing for this issue from 12/07/2019. Today 22/07/2019, but my issue not resolved yet. I share snapshot of ime i also. My newly purchased mobile handset is in dead position from last 10 days. Service centre required ime i number bill.in amazon apps order detail page also not showing ime i number. Please send ime i mentioned invoice to my mail i'd....

Order g shock watch on july 21 at price 7645 order no[protected] and delivered july 22 already opened and filled with some unwanted material

My name.s.azeem,
My email id : [protected]@gmail.com
My mobile number: [protected]
Sir, i booked a product on 14 July 2019 in amazon.but the order cancelled by amazon, and till now I don't get my refund.i called the amazon care but they don't respond my refund.please solve my issue.

I placed an order with Amazon worth Rs.1549 on 9/07/2019 and payment done via SBI debit card.

For some reason, they are unable to deliver the product and it was returned to the seller on 11/07/2019.

They initiated the refund on 11/07/2019 and said it will be credited in 3–5 business days. It is 22/07/2019 and I don’t see any refund in my bank account.

After a Google Search, I found numerous complaints regarding refund getting delayed.

I contacted sbi bank and they say “We didn’t get any information from Amazon”. I contacted Amazon and asked for transaction id of the refund. They said that I will get an e-mail with Transaction id of the refund.

An international e-commerce firm can’t even refund the money in 5 days to the bank account. Very cheap and disgusting behavior from Amazon.

My name :Pankaj Ramakant Gadade My sbi account no.[protected] ifsc code:SBIN0000537. Card no.[protected]

I ordered a product on amazon india with tracking id :[protected] & ordere id :[protected] on 14/07/2019 on my address which is in hyderabad but after 8 days i. E., on 22/07/2019 the product has been delivered to somebody else in panipat of haryana & now amazon says that the product is delivered to the customer, i need amazon take up this complaint & provide me a replacement as soon as possible as a token of appology for the inconvinience caused to me.

Amazon user id : [protected]@gmail.com

Amazonindia blocked my account for over one month without any reason. Been following up since 9th june 2019 with no resolution. Everytime i call, i'm asked to give all my account details and assured of a revert within 24, hours. Nobody bothers to respond back. Every next time i call, i'm told that the back office team is looking into it. Neither are they able to delete my account, nor am i able to log in. Neither am i able to delete the account myself nor am i able to create a new one. After addressing this on their facebook page, the team is simply giving repetitive suggestions to contact account specialist team and reset password and everything else that is not working. It's close to two months and even when i call the helpline i do not receive any response except that they cannot help me and i will be receiving an email from the team. That also has not happened

Hi

My self jakirhusen from bharuch gujarat india.

I have ordered blue star water dispenser model: bwd3fmrea on 03/07/19 on amazon website. But unfortunately i have received wrong item with different model : bwd3fmrga.

When i complaint this issue to amazon customer care service the have asked me for pictures of item i ordered and item i received. Which i have sent them on email immediately.

They have told me they have forwarded my issue to their investigation team and they will investigate my problem and will deliver the item which one i ordered.

After one week nobody come to my place to investigate my issue. Than again i have called to amazon customer care. And asked update about my issue. But disgustingly one of their customer executive spoke to me very rudely. And i have been informed that amazon cant help in this issue and after 9 days of order they have told me to return my item. And they told me to order that item again.

I have did same and order same item again and today on 22/07/2019 i have again received same wrong item which i have received in past. And about 500 rupees price different between items i order. So today i asked amazon to give me difference of price and i have asked for compensation for harassment.

After all this things happened amazon again saying me today that return this item and order again until you receive your proper item.

Please take action against amazon and give me justice.

Many thanks

With regards

Jakirhusen patel

Hi,

I have recently purchased amazon kindle, along with there was a special offer to purchase amazon 5ft usb on the next day the kindle is delivered to my home address.

As per your special offer the product amazon 5ft usb should have been free of charge, but amazon deducted ₹ 499 from my amazon pay account.

Please find attached screenshot of my purchase

Require refund for the same.

#amazonindia blocked my account for over one month without any reason. Been following up since 9th june 2019 with no resolution. Everytime i call, i'm asked to give all my account details and assured of a revert within 24, hours. Nobody bothers to respond back. Every next time i call, i'm told that the back office team is looking into it. Neither are they able to delete my account, nor am i able to log in. Neither am i able to delete the account myself nor am i able to create a new one. After addressing this on their facebook page, the team is simply giving repetitive suggestions to contact account specialist team and reset password and everything else that is not working. It's close to two months and even when i call the helpline i do not receive any response except that they cannot help me and i will be receiving an email from the team. That also has not happened

When i add 10k money from my friends krazy bee credit card shown funds added successful then i was trying to place a order they said account was holded and i tried to contact them they said send me fax they didn't mention fax id and also didn't tell me which documents ineed to sent from last 1year i am struggling.
Last 1year onwards i am contacting customer care and they telling same then do fax do fax they didn't me details

Sir, i ordered a kodak brand 32"smart tv through amazon on 1 jun 19 (Vide order no.[protected] and i received the product on 10 jun 19.

Since, day one tv set is not working properly and it has got multiple software defects causing its improper swiching on and off. Frequently tv set gets switch off by showing the display as"the machine has got serious damage"and"google play services are not working" etc... Its not switching easly and takes several minutes and then after some time it switched off.
I made the complain earlier and asked amazon to return the product but they convinced me that soon some tecnician will resolve the problem but none attended the same. After that period i went on a long leave for one month to my native place so i could't follow the matter. Now, i m back to my workin place where i ordered this product so i want some solution by replacing this product with new one or refunding the full amount of rs. 10, 999/- if my problem is not resolved then i will b forced to go consumer court.
Thanking you sir...

Last 15/7/2019 at 6 am i want to ordered for amazon prime (Rs-329) and when i place the order through my debit card the money was deducted from my a/c but amazon msg me money is not received so order was cancelled. But my money could not refund. When i was called them they told me firstly dont worry your money 100% refunded within 5 working days. After that when my was not returned then i again contact them again but this they said money we are not received you plz launch a complain against ubi. Now this what i can do. Plz refund my money.

Recently i purchased one product called evergrow copper water bottle but today i received fake product from amazon. So we got cheated from amazon once they developed the market they sell fake products without verifying retailers. Need proper action to them because it is helpful for other customers too. Below you find screenshots for water bottle without label

Order number:[protected]
Date: 10th july
Product: bathla mobidry giga extra large 4 level modular cloth drying stand.
Sold by cloudtail india

It's no sense to buy any any anything from amazon. Their customer care is ruthless. I ordered stand under offer. Delivery people gave fake excuses and did not deliver to me. Put it all on my reputation giving false excuses for not delivering. Mentioned natural disaster as reason where life was totally normal with not even a drop of rain. I spoke to customer care 4 times, everytime they were lodging complaint and finally courier guy sent it back to seller. No delivery attempt made, no use of customer's complaints. It was under offer at 2299 when i placed order. Now it's for 3399, amazon asking me to place order again at this 1100+ price. It's big nonsense!! I am lodging complaint against amazon on consumer forum. I wasted my time and energy. Amazon is fake, and disgusting. Dont buy from amazon at all.

Dear sir/dear mam
Aaj he mujhe mi pro6 mobile phone deliver hua hai par unki quality wo nahi hai jo phone book karne se pahle maine dekhi thi or features bhi meri according achhe nahi hai. Jis reason se main ye new phone liya tha wo mujhe is phone me nahi mila. Ye phone maine apni first salary se liya tha or apke amozon se liya par mera pahla experience hi sabse bekar gya ab me usse return karke sirf dusra lena chahti hu. Aapne isme return and replacement ka option diya tha or ab aap isko replace karke dusra bhi provide nahi karwa rahe. Main sirf return karke aapke hi amozon se dusra lena chahti hu because mere liye 11000 rupye bahut jyada hai agar aapne replace karke dusra nahi diya to mera is app se trust uth jayega please usse return kar dijiye taki me dusra purchase kar pau. Please accept my request.

I had placed an order vide order no.[protected] dated 15th july 2019. The packet was scheduled for delivery on 19th july 2019. Upon contacting the delivery person, it was assured that the delivery will be done by 9 pm. All of a sudden the delivery status was updated as delivery attempted. I raised a complaint to the customer care immediately and it was assured to resolve the issue. Again i contacted the delivery person on 20th july...

The delivery boy jas misbehaved with us and he has cancelled the order by himself without informing us. We didn't even cancel the product
Delivery boy contact no is: [protected].
When he cancelled the order i called him that i didn't cancelled the order and i also told him to deliver it he told the he wont deliver the product. And he told that do whatever u want to do

I ordered a toy on 14 july 2019 in. Amazon with order no[protected] and tracking id[protected]. I received the toy pack with opened condition and they doesn't get any signature for the received pack. When i asked about it the despatched man said the pack arrived with these condition. So i am doubting about any changing of the package materials. So take necessary steps to rectify these type of courier packages.

I ordered drill machine of cheston 10mm, it is faulty piece 1 part is missing so i want to refund it, i already send it on your address by speed post...1stly i don't know how to return it.. I ask my friend and return it... So i took some time... I m living in rural area.. I want to order another drill machine so plz accept my refund order... So plz do the needful action thanks