Amazon India Complaints & Reviews

Dear Sir,

Still we don't have received our refund against below order no.

Usha Shriram Gravity Based Water...
Order #:[protected]
Sold by: Royalenterprises
Quantity: 0
Item price: ₹ 2, 900.00

Already gone 2 months. Please look in to this matter seriously.

best regards

Sunil kumar

Mene i phone xs max order kiya tha or mene order kiya fir mera account hold pr kar diya or mera order bhi aapne cancel kr diya or mene amazon costmersorvish me call kiya to kah rahe he ki aapne payment hi nahi kiya aya mere account me paise bhi cut ho gaye aeise thodi chalta to 😡😡😡😠😠😠😠😠😠😠kisi bhi tarah mera order muje mil jana chahia baki me nahi janta

Hi my name is mahir i recentlly started a new business of reselling. So i want to join amazon then i joined amazon. When we have a order. Then i called the amazon. To request a pickup. But he said that wait for second. After a 5 day when a courier partner cannot come then i again called amazon for a pickup service i asked the amazon when courier partner pick up my order. I asked about my order to be a cancell. It told me that amazon does not take a cancellaion charge of order cancellation. But it has taking charge day by day. I am sending 2 screenshot of my saller panel. Please help me this fraud.

Solution to remove this cancellation charge

Dear concern,

I am perches the symphony cloud air cooler. This cooler not properly work and cooling system are internally damage. And this problem share Amazon customer care and request please return this product but he told your room space are large but my room is 100 ft2. And symphony air cooler coverage area is 159 ft2. So please help and resolve this problem.

Thanks and regards
Ruby rathor
[protected]

I had ordered true roots air oil bottle of 75 ml costing rs. 287/- having effected online payment through credit card on 24.05.2019 and on 28.05.2019 i received an sms stating that the amount will be returned in 2 to 4 days. Today is 03rd may and i have neither received the product i have ordered or the refund of the amount paid by me. I had been a regular customer of amazon and i fail to understand why this product was neither delivered nor the amount refunded. The order no is[protected]

Sir maine Amazon se Headphone mic online shopping kiya tha 25/05/2019 ko order number hai[protected] R's. 593:50 ka
Our order cencel kiya 25/05/2019 ko mere refund vapis hona tha 30/05/2019 ko refund ref. Number[protected] refund aj tak mila nhi plz help me
Pushpendra Singh
Union Bank of India
Branch pachama
Ifsc coad ubin0546763
Mo.[protected]

I orderd Marley Hudson® Wired Earphones with Mic and in-Line Remote with Order number #[protected] on 22nd may 2019 they provide delivery date 1 june 2019 but there is no updates from the seller product was not delivered i contacted seller so many times but there is no responce

Courier service (Amazon transportation service) in greater noida west (Pincode: 201301) is very bad. Delivery agents don't deliver packages on time. They do not work properly. Even if customer is prime member of amazon.

I (Hany kumar, mobile no.: [protected]) ordered an item on 31 may, 2019 through amazon prime which had to be delivered guaranteed on 1 june, 2019.
Today is 2 june, 2019. I have not received the item till now (Time=22:30). Even i was not contacted for late delivery. At night, i get a call from delivery agent. He says to come and collect the item on other location far away from given address. Else you will get it tomorrow. I kept waiting whole day for this delivery on 1 june and 2 june, 2019. Don't i have any other work to do but to kept waiting. (Amazon agent no.: [protected])
I think courier service agents has to be punished for this behavior. So that me and other customer like me would not face this kind for problem in future.

The above order was placed by me on 06.04.19 by using my axis bank credit card no.[protected] and i had opted for emi payment in 6 monthly installments but was subsequently cancelled the order and you have confirmed that it was cancelled and the item sanyo split ac and two other items like stand and stabilizer were not delivered to me

I am now surprised to note from my axis bank credit card statement that an amount of rs.4941.25ps (Rs.28636.90 being total order amount) was debited from my account on 10.05.19 towards recovery of 1st installment and balance 5 installments were scheduled to be recovered on 10th of every month up to 10.10.19

Please verify your records and instruct the bank to not to recover the balance installments apart from refunding the first installment amount recovered in the month of may since the order was cancelled by me

Kindly act fast and do the needful. I have been your regular customer for the last 5 years and this kind of thing never happened till date

Please delievered my item which i ordered by amazon on27 may my modified contact number is [protected] and[protected] which sent to you from amazon by it's email service please delievered my package please. I'm trust you so please help me delievered out my package please. Kindly watch my problem and resolve it. I hearbly thanking you to do resolve my problem

Dear sir,

I ordered my samsung galaxy m30 (Gradation blue, 4+64gb) on may 21, 2019 via flash sale (At 12:00 pm) from amazon.in website. It was sold by "stpl exclusive online" via amazon.in. My order number was[protected] and my shipping id was awb[protected]. The payment of ₹14989 was already through online portal via sbi debit card.

My order got delivered on 22nd may (Around 09:30 am) in the morning. But, instead of samsung galaxy m30 mobile phone, i received a "half cut 100gm fena soap bar and a samsung adaptor".

I also made an unboxing video* while i was opening the delivered parcel. I immediately contacted the delivery boy (Contact: +91 [protected]) and forwarded that video to him too. Then, i contacted amazon customer care and shared the details of the following incident along with the proofs. I requested them to either replace the product or provide me refund as payment was already made.

They told me that they will carry out an investigation and in 3 to 5 working date and by may 30, 2019, my problem will get resolved. But, on may 29, 2019 they denied such allegations without any logical explanation. They refused to pay me any kind of refund, even-though i have shared all the valid proofs and details with them. Along with this, i also shared with them, details of delivery boy who too was aware of the wrong delivery made to me. Still they are not accepting my request and paying me the refund.

I also asked them to share with me the proof of the investigation which they carried out, which they denied. They are just saying that the product delivered to me was a genuine mobile phone and there wasn't any kind of discrepancy associated with it without any satisfactory explanation. They also added that no further investigation will be carried out on the following matter and the decision made is final.

They are not giving me any kind of refund and also refused to discuss this matter any further.

* i couldn't attach the video as it exceeds maximum size limit. But, please find this link where i uploaded my video proof:

https://drive.google.com/open?id=1gA40bnnLO67bO4KVy134KLaJI4fHpmlg

Details of the product:

Order number[protected]
Shipping id - awb[protected]
Product ordered - samsung galaxy m30 (Gradation blue, 4+64gb)
Order date - may 21, 2019

Shipping address:

Dishansh kumar singh
Room no.-20, f-91a, katwaria sarai,
Well no. 2, near shiv mandir,
New delhi
Delhi
Pin code - 110016

Mobile - +91 [protected], [protected]
Email id - [protected]@gmail.com

Amazon registered office contact details

1st address:
Brigade gateway, 8th floor, 26/1,
Dr. Rajkumar road, malleshwaram (W),
Bangalore
Karnataka
Pin code - 560055
Email - [protected]@amazon.com
Phone - +[protected]

2nd address:
#40, 3rd floor, sp infocity
M g r salai, perungudi
Kandanchavady,
Chennai
Tamil nadu
Pin code - 600096
Phone[protected]
Fax[protected]

Sold by: stpl exclusive online

Retailer's address:

Stpl exclusive online
C/o amazon seller services private limited,
26/1, 10th floor, brigade world trade center,
Dr. Rajkumar road,
Bangalore
Karnataka
Pin code - 560055

Dear concern,
I had purchased bata men's sandals (6uk/india (40eu), brown) from spike retail through amazon.in which i found fake product
The seller sold this item with name of bata and i paid 1054inr against the item believing it was of bata.
Now i want my money back and want to file complaint against amazon for this fraud.

Regards,
Prerit pandey

29/05/2019
I ordered a laptop (Hp 15q-bu024tu serial no.:cndb21571l) on 29/05/2019 on emi through my father's sbi credit card.
I got my package after one or two days. Delivery was fine.
But when i use that delivered laptop two times window was corrupted.
Laptop is hanging so much, disply quality is very poor, battery backup is also for 3 hrs only. Sound quality is very very poor & low. If i increase or decrease brightness of laptop nothing happened on its brightness. Youtube app is also not working then i play youtube on google but when i play a video on full screen then displays gives so much problem.
Then i call on amazon, the costumer care executive ask me that what you want return or refund then i said please refund my money back and they said we will sent experts for confirmation then we will refund your money. Next day experts arrived they also found problems then next day i call on amazon and they said we don't refund your money it's not in our policy, we can't refund it.
But it happens with me 3 to 4 times on amazon. I dont want to replace it.

I placed four orders for a folding bed with mattress supplied by cambay beds. Three were prepaid while one was cod. They beds apparantly came until nasik but the last-mile delivery could not be made and so they were sent back to the supplier. This does not make sense since amazon had to bear the costs since obviously we were not going to bear them.

Wonder why the orders are accepted for a location/pincode which is not catered to.

The delivery boy who came to deliver this item, was very rude and he yelled at me using bad words. Iam a women and i need to have an answer about this issue... Amzone must take action.. The delivery boy was that rude, which he gathered so many attention of my neighbors, and i was so insulted by his character... Pls contact me on [protected]... Guys pls take action against him.

I have not yet received the refund from amazon in my amazon pay wallet even after the package has been picked 12 hours back from my house.
The policy of amazon refund states that the refund will be credited in 2-4 hours after the delivery is picked from your location so i checked that but it has been a long time since the refund has been processed. Hoping for refund being processed soon.

I bought a laptop from amazon. It was defective. So i asked for replacement from amazon. Amazon told that there was no other laptops left in their stock so they initiated the return. And told me that they will refund the amount in my account. It is visible on amazon's refund status that refund was initiated on 22 may 2019 but bank account is credited with no refund amount yet. The name of the bank is "almora zila sarkaari cooperative bank" colaborated with "yes bank".

I am order product from amazon and it show my item is delivered but i didn't find my order i am also call the delivery boy but it did not deliver my product and i make a payment of also my product please solve my issue when anything order from amazon the courier boy is very rude it doesn't deliver my product on time it make very late to deliver my product

I had ordered a sling bag worth rs 200 on 22 may 2019 at 7.00 pm by choosing pink color as the color option. The product was delivered on 28 may 2019 and i was very sad to see that the color of the product was different from one
Which i had ordered. The bag which delivered was dark blue in color. One which was not even in the color option. Amazon had cheated me.. Also i had submitted my review of the product but they didnt appear in the review box...

I am k. Ammaji. I spent 456 /- on amazon chris and kate school bag. I returned it. But my amount hasn't credited to my account. I've called so many times to amazon. But there is no use. Please anybody help me. Because i am not rich. I ordered this bag for my son. It too short for him. That's why i returned it. I didn't think like this that happened to me. Please please please help me... A mother request