Amazon India Complaints & Reviews

I purchased a poco f1 phone for a cheaper rate. I was given a docket number/airway bill number which is untraceable, i contacted the seller a number of times and the seller never responded back. Later i contacted amazon india and lodged a complaint. For the past three days, amazon customer care executives are keeping me in dark by repeating a same assurance "the matter has been escalated" and suddenly today i was told by two different customer care executives to wait for the delivery deadline. They clearly know that the consignment has not been shipped and is not going to be shipped. Now i am told to wait untill the deadline of delivery and three more days so that amazon can start a refund process.

Name of the item= mi bulethooth sports headphone
2. Date of delivery = 22/06/2019
3. Shipment Tracking #=V54382701
.4.Order ID=[protected]
5. Courier charges=rs900
6. Courier service name = DTDC (bule fast service)
7. Product price =rs1499
Please refund my money as soon as possible in my bank account because my product was already delivered to your seller on by 22June 2019 please try to understand and refund my money as soon as possible please check the seller and ask seller to initiate my courier charges and my refund of money in my bank account please initiated my refund in my bank account as soon as possible. My allternrt number is [protected]

I had ordered pack of 10 nespresso capsules. Most of capsules received have damaged rims which makes them unusable. As per return policy i cannot return goods. What remedy do i have against this defective product supply
My order details are as below
Order date. 20-jun-2019
Order #[protected]
Order total. 725.00 (1 item)

Not refunds received amazon and seller blaming each other,
Spoke to samir at triveni saree gujrat he says its auto refund always and it should not take this long for the refund, he said its amazons fault for the delay.
Amazon call center people say its the delay from the sellers end..
They didnt even let me review publish on this issue to make people aware of it.
Stil no refund though so writing a complaint here

Sir, iam really complaint for deliver boyand amazon staff because my product come into 26/06/2019but iam not going a office because product today come in home sometime after no any kind call, message and inform 9:25 p. M send email your parcel is cancel. Iam asked question why? Product is cancel and noany call. Iam fastly come into point mymoney refend fastly and give solution.

Patroma antimicrobial blended women aline nighty night dress with robe in red color p no[protected]. The product was delivered by amazon courier person. But i was not at home so he was asked to place it behind the tulsi plant. He placed it there. However another packet frtom amazon was deliverd at 17:27 hrs by another courier person with code no 3374. He delivered flip flop puma shoes but also also took the patrorna antimicrobial blended women aline nighty night dress with robe in red color p no[protected] packet along with him. His code is 3374.

He has infact stolen the packet. This be recovered from him and returned back to me

Order No. :[protected]
Order date : 19 June 2019 and 24 June 2019
Ordered Item : iBall Decibel BT01 Smart Headphone with Alexa Enabled – Blue, White and Silver
Delivery Address : Sanjay Khristi, Arvind Limited, Div. Ankur Textiles, O/s. Raipur Gate, Raipur, AHMEDABAD, GUJARAT 380022, India
Phone: [protected]

Dear Sir,
I ordered the above product twice but Amazon failed to deliver by showing reason that the area is not located. But in reality it is a central area of Ahmedabad, Gujarat and also note that in recent past Amazon have delivered product to the above address.

My questions are :
1. If Amazon is unable to deliver the product then why accept order and payment?
2. Why Amazon do not contact the customer and find out better solution to deliver his product before returning it to the seller?
3. Is it a major issue or a rocket science to deliver a product in a city like Ahmedabad?

I want only the product and do not want refund of my amount.

Hope you will help me in resolving my above issue.

Regards,
Sanjay Khristi
[protected]

Left hand burner is not working and when we try to light it, it comes up with very high flame and it blackens the vessels. It always show up with yellow color instead of blue.

Need burner replacement.

Please do the needful and send someone for replacing burner.

Order id - order #[protected]
Ordered - 4 may 2018
Warranty - 2 years

Amazon india order no.[protected] dt 12/06/2019 for wildedge men's pu aaleezah enterprises wallet (Tan) | b077xjv783 (H7-rsho-1bv9) (Qty:3 nos.). Received while to opening only one no. Wallet in the said package instead of 3 nos.

Therefore, i request to send the balance 2 nos. Wallet to me at the earliest.

Regards
A. Eswaran
[protected]

I want to cancel amazon prime acct i did not want 2 charges of 12.99 have been charged to my credit card i would like a credit for june and july if it is submited

I bought something on internet and must have misread how to charge my payment and didnot realize i had asked to join amazon prime acct

This has happened before please advise your phone nbr if i need to call

Thanks

Hi,
I ordered a product (Protein) from your end and at the time if purchase this it was returnable and i got the product and smell it and not found eatable so i raised a return request and got confirmation for the return but later the pickup boy denied to picked this product without coming to my place and checking the product, as i already escalated it and have all the documents and proof how many times you guys arranged the picked and not a singal time pickup boy come and chexk the product. If i consume this product and any bad thing happed with my health who will be the responsible person whom to blame later? As of now i am attaching the screenshot of your own policy as this product was returnable and also having all the documents and recordings of your false committment. Now with this document help im going to file a case against you now im want compansation.
I also have jaff who is your ceo mail that your pickup will be arranged i am also attaching that i think this is more than enough to file case against this case

@jeff are you ceo of this company? I am shocked if you gave written confirmation that pickup has been arranged fir my product and now denying and your team they do not even bother to talk properly. I already attached the confirmation mail from your end for the pickup. Now your team is denying to do anything or may be they are not interested for customer loss.
I don’t know anyone i want my refund from your end mr. Jeff no futhure discussion with any if the customer support resolve this asap.

I'm getting this monthly charge from amazon prime amzn.com/bill wa. How do i stop this charge on my credit card? I don't remember ordering anything with a monthly charge. I need this matter to get taken care of in a timely manner. I'd appreciate an refund for april, may and june of this year. Each month was a charge of $14.03. I never received anything in the mail stating that there would be a monthly charge for me making an order on amazon.

Our order id[protected]-5529110
I Ordered Oneplus 7 phone (Mirror Grey/128gb/6gb Ram) on 6th of June 2019, worth rupee 33000/- but they sent the empty other box on 9th of June, 2019. Outside package has the correct address details on which I had booked the phone but when I opened the package, inside the rubber piece & stone with the invoice of the one plus 7phone with address of some guy from warehouse. I raised the issue but its not solved yet and Amazon customer cum investigation team said they are still looking into the case. It seems they are not in mood to refund/replace the oneplus 7 phone. His company or channel partner fraud to me worth 33000 rupees.

Our complain id is 2368739

Thanking you

The delivering agent m/s ax ecom ex called me yesterday from
[protected] at 10.41 am and 10.42 am and told me that the captioned item was delivering yesterday. I cancelled all my programmes and waited till 6.03 pm yesterday.in the meantime i called back him 6 times from 10.42 am to 6.03 pm. He replied me that he is at nediyavila, bharanicav etc and will come to me yesterday itself. At my last call ate 6.03 pm i got the reply that their computer is closed. The funny thing is that i got an sms at 6 pm yesterday that awb [protected] was undelivered i was not available. What is this sir, i waited from 10.42 am to 6.03 pm. I have paid the price of the item along with the shipping charges. Again at 10.41 am this
Morning i contacted at[protected] and got the irritating reply that they will deliver the item as per their convenience. I am afraid of them and i had no need to contact them further. My business and contract is with ms amazon. India. So i request your goodselves be kind enough to take steps that the captioned item is delivered to me at the earliest. Now it is 3.49 p m and i have no hope that the item be delivered today.

Order number:[protected], order date: 24.05.2019. Eset nod32 antivirus 1 pc, 1 year cd, invoice number blr5-544540. Package received. Software updated. Unable to activate. Because activation code was in the package. Also not received through email id. Please send the activation code for the above product. Thanks. My emal id : [protected]@gmail.com.

Actually i ordered treseme shampoo 1000ml on 20 july 2019 and your agent (Amz agent) promised us to deliver our parcel on 24 but unfortunately i haven't got my item.
This is for very first time that this misfortunate has happened from your side because i have ordered many times from your site.
Your agent is also misleading us by calling about the delivery details.
Our pincode is 5379

I cancelled an ordered a laptop from amazon.com for a laptop ref no[protected]. It has been a 8 days since i made this transaction but the refund money has not been deposited in my account. I have called the company several times but they are not willing to do anything. I have also contacted my bank i. E central bank but they cannot see any transaction initiated by amazon. Nor they can trace any order via the reference no given by amazon

Dear amazon,

I ordered electric rice cooker on 13jun, product delivered with missing items, so returned my item and called cc dept to inform the same thay told will get right one on replacement order, again they sent me with damaged product and missing 2 pan, soon i return and apply for refund, item was picked on the 17jun, but refund not done till today, when i called cc dept, they told it will credit in 2-3 biz days, it's been almost 8days refund is not yet processed, every time i call them, they are saying the same story that its take upto 2-3 days every time,

I ordered thru Order #[protected] Maggi noodles and 4 bottles of mustard oil.
What a joke, Amazon packed 8 no's of approx.420gm + 1 no's of 800gm Maggi noodles in one polybag topped by 4 bottles of 1 litre each mustard oil and they think the delicate noodles won't get damaged, they require proof.
To compensate, Amazon today attempted a delivery which we refused...one packet of Maggi spcl. Masala noodles, all nicely packed in a carton! When government has banned polythene, you deliver in that?
I had immediately placed a complaint, and emailed them 2 pics in HD, but surprises, Amazon representatives need more proof...I have asked them to send there representatives to check, but no response.

I am purchage mobile amazon online book 11jun rs 68999 box recive 15 jun but in mobile not only box recive i am complane amazon but not provied mobile not provid refund he was sppake not solved issue app khe se bhee jo karana h vo kar lo i am complane consumer court online was not solved my problm he was sppake he was going to consumer forms i am a army preson so not going court i am not a leave on duty