Amazon India Complaints & Reviews

Our order id[protected]-5529110
I Ordered Oneplus 7 phone (Mirror Grey/128gb/6gb Ram) on 6th of June 2019, worth rupee 33000/- but they sent the empty other box on 9th of June, 2019. Outside package has the correct address details on which I had booked the phone but when I opened the package, inside the rubber piece & stone with the invoice of the one plus 7phone with address of some guy from warehouse. I raised the issue but its not solved yet and Amazon customer cum investigation team said they are still looking into the case. It seems they are not in mood to refund/replace the oneplus 7 phone. His company or channel partner fraud to me worth 33000 rupees.

Our complain id is 2368739

Thanking you

The delivering agent m/s ax ecom ex called me yesterday from
[protected] at 10.41 am and 10.42 am and told me that the captioned item was delivering yesterday. I cancelled all my programmes and waited till 6.03 pm yesterday.in the meantime i called back him 6 times from 10.42 am to 6.03 pm. He replied me that he is at nediyavila, bharanicav etc and will come to me yesterday itself. At my last call ate 6.03 pm i got the reply that their computer is closed. The funny thing is that i got an sms at 6 pm yesterday that awb [protected] was undelivered i was not available. What is this sir, i waited from 10.42 am to 6.03 pm. I have paid the price of the item along with the shipping charges. Again at 10.41 am this
Morning i contacted at[protected] and got the irritating reply that they will deliver the item as per their convenience. I am afraid of them and i had no need to contact them further. My business and contract is with ms amazon. India. So i request your goodselves be kind enough to take steps that the captioned item is delivered to me at the earliest. Now it is 3.49 p m and i have no hope that the item be delivered today.

Order number:[protected], order date: 24.05.2019. Eset nod32 antivirus 1 pc, 1 year cd, invoice number blr5-544540. Package received. Software updated. Unable to activate. Because activation code was in the package. Also not received through email id. Please send the activation code for the above product. Thanks. My emal id : [protected]@gmail.com.

Actually i ordered treseme shampoo 1000ml on 20 july 2019 and your agent (Amz agent) promised us to deliver our parcel on 24 but unfortunately i haven't got my item.
This is for very first time that this misfortunate has happened from your side because i have ordered many times from your site.
Your agent is also misleading us by calling about the delivery details.
Our pincode is 5379

I cancelled an ordered a laptop from amazon.com for a laptop ref no[protected]. It has been a 8 days since i made this transaction but the refund money has not been deposited in my account. I have called the company several times but they are not willing to do anything. I have also contacted my bank i. E central bank but they cannot see any transaction initiated by amazon. Nor they can trace any order via the reference no given by amazon

Dear amazon,

I ordered electric rice cooker on 13jun, product delivered with missing items, so returned my item and called cc dept to inform the same thay told will get right one on replacement order, again they sent me with damaged product and missing 2 pan, soon i return and apply for refund, item was picked on the 17jun, but refund not done till today, when i called cc dept, they told it will credit in 2-3 biz days, it's been almost 8days refund is not yet processed, every time i call them, they are saying the same story that its take upto 2-3 days every time,

I ordered thru Order #[protected] Maggi noodles and 4 bottles of mustard oil.
What a joke, Amazon packed 8 no's of approx.420gm + 1 no's of 800gm Maggi noodles in one polybag topped by 4 bottles of 1 litre each mustard oil and they think the delicate noodles won't get damaged, they require proof.
To compensate, Amazon today attempted a delivery which we refused...one packet of Maggi spcl. Masala noodles, all nicely packed in a carton! When government has banned polythene, you deliver in that?
I had immediately placed a complaint, and emailed them 2 pics in HD, but surprises, Amazon representatives need more proof...I have asked them to send there representatives to check, but no response.

I am purchage mobile amazon online book 11jun rs 68999 box recive 15 jun but in mobile not only box recive i am complane amazon but not provied mobile not provid refund he was sppake not solved issue app khe se bhee jo karana h vo kar lo i am complane consumer court online was not solved my problm he was sppake he was going to consumer forms i am a army preson so not going court i am not a leave on duty

I received my bank of america credit card bill on june 24th and there is a charge of $13.77. Transaction date is of 5/28 and posting date is of 5/29. Reference number of 7216. I did not buy anything from them. Purchase was amazon amzn.com/billwa. Last four numbers of the account 4494. I do not know of any purchase on this date on my bank of america charge card.

Order ID :[protected]
Transaction Reference ID :[protected]

Hi,
I payed the amount for order on 28th of April, 2019 and Amazon received the amount on 29th April, 2019 . This information i got from my credit card company .Here is the scenario
The delivery guy came to my address and he ask for payment as it is COD . But I canceled the order in front of him due to his machine not accepting my credit card . My app was showing the product is canceled. But delivery guy system was showing it is not canceled .So he ask me to pay the amount through pay link . I have payed the amount using pay link which was generated before cancel . Now my card successfully payed the amount to Amazon and the delivery handed over the product . Then after 30 min delivery boy came back to my address and ask for the product because his system was showing the product is canceled and he took the product by saying i will get my refund after 7 working day . Today is 24th June, 2019 till now i didn't receive my money .
I have called customer support but they are always saying that i will receive my money with 4 to 5 working day . I have all call records and mail chains where they are rejecting that they didn't receive any amount for the particular order . But i have a proof of my credit card statement which is clearly stating that i have payed to Amazon Bangalore .

Dear sir,
My name is nikunjkumar pravinbhai pansuriya email id is nikunj. [protected]@gmail.com which is registered with amazon. My amazon account is locked from 8 month reason is that i placed a order on amazon by mistake i fill wrong credit card no after please order i relies that i fill anything wrong i imidately cancelled that order.
After one day i see my account is locked. I try to contact customer care but they tell they can't help me only investigate team unlock my account. I sent mail on [protected]@amazon.in, [protected]@amazon.in ans [protected]@amazon.in but they not listening anything they send me mail that [ your order can't be delivered please fax your credit card details with billing address ] but that credit card no i filled is wrong. I also try to fax my own credit card details but fax no which they given give transmission error and fax not sent, i told these things to customer care but they are not helping me also send again mail with all details that happen with me but they are not response to any my request.

Invoice Number - DEL[protected]
Sold by - Cloudtail India Private Limited.
Manesar, Gurgaon.

Against my order of Dollar Bigboss Men's Solid Brief(Pack of 3)(MDBR-06_White_X-Large) i have been supplied today one grey and two white briefs. Kindly replace my one grey brief(which was not ordered) with white brief X-Large of the same type and make.

Hi
I have ordered a samsung galaxy m20 mobile on 16-may-2019 from amazon.com
Order no[protected], ₹-11990. Parcel arrived at time. The parcel was light in weight so i decided to make video of opening it. I opened it and found that the seal of the box is broken already. When i open the box mobile is not available in it. I have complained it at that time on amazon customer care thay ask me to wait one week. I contacted customer care after one week thay denied to deliver me my product.
I want my product for which i have paid ₹ 11990. Video is not uploading as big as 415 mb.
Please check and help me.
Thanks.

Hi
I have ordered a samsung galaxy m20 mobile on 16-may-2019 from amazon.com
Order no[protected], ₹-11990. Parcel arrived at time. The parcel was light in weight so i decided to make video of opening it. I opened it and found that the ceal of the box is broken already. When i open the box mobile is not available in it. I have complained it at that time on amazon customer care thay ask me to wait one week. I contacted customer care after one week thay denied to deliver me my product.
I want my product for which i have paid ₹ 11990.
Please check and help me.
Thanks.

Order id :[protected]
I had placed order for carl neo-gauge 26 hole (Or) 30 hole punch (Blue (Office product) by making payment of rs.3623/- on 22.5.2019. Till date the product not delivered to me. While searching in the orders placed by me, it showing as “on the way, it is running late”. Please let me know when the order will be delivered to me. If you are unable to deliver the order kindly cancel the order and send me the amount of rs.3523/- paid by me.

Sir

I have paid rs 539 and rs 14 on 27.04.19 by debit card to amazon for payment to airtel mobile no. [protected]. The bank's journal no. Is[protected] and[protected] respectively. My bank account no. Is [protected] with ifsc sbin 0004445 but till date, the payment has n6 been made to airtel company nor refunded the money to my account. Kindly rectify the entry quickly.

Thanking you.

Refund of rs. 899/- has been made by amazon on 16th of may 2019 regarding a product (Order number is #[protected].
"the reference number of the refund is[protected]
But, the refund has not been received yet.
Bank is saying no amount has been received by them. I've talked to them again and again but no responss is coming. So i need to file a"charge dispute" on them, to get the full details.
I need bank to resolve this issue as soon as possible or i'm gonna take some legal action.

Mayank jain

After making the payment online for a toy, it's already 1 month. I have neither received the good nor the refund. I don't find any customer care no. I have made multiple complain through mail but no solution till date. The only thing they do is to keep on increasing the delivery date. They, if can't deliver, why don't refund my amount if there intention is not wrong??Order #[protected]
Amazon (India) is cheating Indian customer.

Your delivery man spoke very rudely, probably he was drunk and never wanted to come to door step to deliver the packet.
He asked for money prehand without giving the packet that too standing at house no.11 whereas our house no. Is 13 at 20:30 hrs.
Such kind o[censored]nprofessionalism never expected from amazon at least.
The delivery man took the packet back...

Hello i orderd some items of more than 5000/- as mentioned in cashback offer for that i was eligible for cashback of 1000. And after these items i added few more items in same cart. After order i called amazon coustomer care their executive said that you will receive cashback within 3 days. And now after 3 days they are saying you are not eligible for cashback. Due to some terms which are not written in terms and condition.