Amazon India Complaints & Reviews

My account no[protected]

I purchased a product on amazon on 14th of this month using my canara bank debit card same was not received by amazon and i asked then for refund of rupees 389. As per their confirmation refund was initiated on 16 th of this month maximum time frame was 5 days. Still it was not reflected in my account. They had provided the transaction id as.867290. I had contacted your customer service number they is no proper response hence i mail you. Please check and confirm the status if your response was worst in mail too i'm going to file in banking ombudsman.

I have purchased iphone charging cable but its not working. Product is still in warranty. I want refund or replacement
Amount - 200

Tax invoice/bill of supply/cash memo
(Original for recipient)
*asspl-amazon seller services pvt. Ltd., aripl-amazon retail india pvt. Ltd. (Only where amazon retail india pvt. Ltd. Fulfillment center is co-located)
Customers desirous of availing input gst credit are requested to create a business account and purchase on amazon.in/business from business eligible offers
Please note that this invoice is not a demand for payment
Page 1 of 1
For sunrise trading:
Authorized signatory
Order number:[protected] invoice number : in-5353
Order date: 06.03.2019 invoice details : dl[protected]
Invoice date : 06.03.2019
Sl.
No description unit
Price qty net
Amount
Tax
Rate
Tax
Type
Tax
Amount
Total
Amount
1 humble usb 2.0 a charge & sync fast charging cable compatible for
Iphone, ipad, and ipod charge & sync (3 months warranty) |
B07l9v5q6x (Hbl00010_wt)
₹97.46 1 ₹97.46 18% igst ₹17.54 ₹115.00
Shipping charges ₹42.37 ₹42.37 18% igst ₹7.63 ₹50.00
Total: ₹25.17 ₹165.00
Amount in words:
One hundred and sixty-five only
Sold by :
Sunrise trading
*
Bg-7/66, second floor, paschim vihar
New delhi, delhi, 110063
In
Pan no: adsfs4806m
Gst registration no: 07adsfs4806m1zd
Billing address :
Pramod satardekar
Plot no 15, shri datta pratik banglow,, mane colony, samrat nagar
Kolhapur, maharashtra, 416008
In
Shipping address :
Pramod satardekar
Pratik satardekar
Flat no 514, gangotri apartment, om hill side
Soc., bavdhan
Pune, maharashtra, 411021
In

Order placed
19 may 2019

Order#[protected]

I have done recharge of rs. 29 against recharge your prepaid mobile & get 100 % cashback up to 20!

But after done recharge no cashback received!

I have sent email to costumer service as well but no cashback credited!

Check following email received as follows :

Hello syed,

I understand your concern regarding the cashback for the order #[protected]. I will assist you with my best efforts.

To help you with this, upon checking i see that the cashback will be credited for the eligible customers within 3 working days of recharge.

In this case i kindly request you to wait till the mentioned time and in rare case if you have not received the cashback by then please write back to us so that we will help you further and do the needful.

Your patience and understanding is highly appreciated in this regard.

Thank you for choosing amazon. We look forward to seeing you soon.

We appreciate your feedback. Please use the buttons below to vote about your experience today

Warmest regards,
Rachitha s
Amazon.in

_

But here no cashback already 20 days passed, they are harassing all costumers by sending offers to collect & after collecting not providing cashback for that orders, so immediately initiate several severe action on this fraud company & penalize with 50, 000 /-,

Requirement :

Immedaite credit of cashback & additional compensation of rs. 50, 000 /-

For the harassment caused by amazon costumer service & & lead team!

Screenshot of offer received & collected :
https://m.media-amazon.com/images/G/31/img19/AmazonPay/HFC/May/Coupons/HFC_440x4...⇄

Check proof of no cashback credited from order date :

Screenshot attached!

I made this order on 4th may 2019 and was eagerly waiting for the same and made the payment through amazon pa. It said the order got delivered on 5th may but i didnt recieve it niether the delivery guy contact me and they usually do. I have been chasing with customer care but no assistance has been provided just simply saying we cant help. Atleast i need to know who recieved the order, i had paid my money for it. Neither for 1000 rs i would make a wrong story

Ordered number[protected]

Ordered not received but status showing delivered even though i contacted to the courier person he cheated me

I have call the courier person 3 times but he only reply i am coming and in the evening he told me he will come in the morning but not come. Customer care person telling me o ask your wife about this i am at home and continues call the courier person than how my wife received it. I want they show my wife signature

I want to report a website that keeps deducting money from my viabuy prepaid master card and the name or the link to the website is (Amzn.com/bill wa) this particular website keeps deducting the sum of $12.99 dollars from my credit card every week. What pains me the most is that they keep using the pretense of amazon prime as their merchant and i don't have any monthly subscription with amazon please help me out i want this website (Amzn.com/bill wa) to stop stealing money from my viabuy master prepaid card

My name is manish kumar email id is ridz. [protected]@gmail.com & rmn is [protected] which is registered with amazon.in. My amazon.in account is locked from 2 or more years. I don't know the reason or maybe i forgot.
I tried many times to unlock my account in past 2 years but i failed. I try to contact customer care but they tell they can't help me.

Thank you

I would like to suggest all customer that please do not buy anything from amazon india, specially during offer period.
I never gone through this kind of very bad experienced with amazon india, in last 10 years of my online shopping experience.
As per amazon india customer executive that all risk is belong to customer only if customer buy any product from amazon india specially during offer period.

Actually, i...

Hello,
My refund (Of rs.994) from amazon a few days ago issued but i can't get my refund. I called amazon costumer care but they asked they issued my refund, there is some technical error from your bank. So, please resolve issue and give my refund as soon as
My refund reference number is:[protected]
Last digits of my bank account is *9153

(A) i ordered a book entitled "leadership material: how personal experience shapes executive presence" on 15-may [order id:[protected]]. The amazon customer care cancelled the order on my request on 20-may, and told me that i will receive the refund by 24-may. However, i have not received the refund for the same by 24 may. Kindly assist regarding this issue.

(B) i ordered the following 3 books on 23-may, and then cancelled the order of these 3 books by mistake:
1. Start now get perfect later
2. 13 steps to bloody good parenting
3. Thinking smart

I then re-ordered these books on 24-may. I want to cancel the order placed on 23-may, and not the re-order placed on 24-may. Please help me get confirmation that i will be refunded for the cancelled order of the 3 books ordered on 23-may [order#[protected]], letting me know the maximum time the refund will take.

Thanking you
Yours sincerely
Osho raman
Contact: [protected]
Email: [protected]@gmail.com

I am a very old customer of amazon india. I am shifted recently in hyderabad. Whenever i order anything there is always create an issue for delivery the packages. I have written in address it is mty office address i need the packaging after 9 and before 5. But the delivery boy always call me after 6.30 and ask me for delivery the package. I have complained about this in amazon customer care they never take this thing seriously it is not happening for first this is fourth time it is happening the delivery will in another time or the delivery boy will not pick up the phone.

I ordered a samsung a50 6gb/64gb phone from amazon india being sold by appario retails on 19/05/2019 fro 22990. The price of phone dropped to 21490 on 24/5/19 and i got delivery of phone after price slashing. I called helpline that price was reduced before i got the delivery of phone. So excess money charged be redeemed to me. But helpline executive gave vague explanations.

My name is sakshi bajpai i have already customer in central bank of india and my mo. No [protected]

Maine 16 tarik ko apne account se 289 ka transition kiya tha due to online payment aur amazon se ek cream purchase ki thi jiska procduct maim3 cancell krke refund ke liye apply kiyatha aur amazon ki trf se refund initiate ho chuka 17 may ko jiska reference no[protected]
Hai pr abhi tk mere acciunt me paise nii aye ye kaisa fraumd h agr jld se jld mere account mein ye ammoint initiate nii hota hai to maine police mein complain krungi please mera refund mujhe wps kr dijiye 😣😣😣😣😣😣😣😣

I had order subject toy in amazon with delivery charges for delivery in the morning by 1100 hrs, in the morning the amazon delivery boy called up in and told the shipping will be late as they have received it late and he will deliver it by 1230. At 1230 the status they updated is they could not contact me and they would deliver the toy and it will be delivered by tomorrow

My kid is eagerly waiting for the toy. I am disappointed at the way amazon has caused mental agony to me and my 7 years old daughter.
I want package deliver today as promised.

Order no[protected] dated 23.05.2019
Complaint by manasi adak

Product name:boat rockerz 255 sports bluetooth wireless earphone with immersive stereo sound and hands free mic (Active black)

The earphone stopped charging. The light doesn't come up but the earphone gets heat.

I had bought this earphone on 13-mar-2019. Order#[protected]. It already has the warranty. Please replace the product at the earliest and send it to same address.

Respected sir,
I have to receive 2749/- from amazon as refund to a product which they are claiming that the amount has been refunded on 15/5/2019 but i have not received any such refund in my bank account till 24/5/2019. I even contacted sbi customer care they are asking for utr no which neither amazon.in is giving nor able to generate it from sbi online. Please help in this issue

Thank you

I have ordered number of books from amazon. But when i received my order one product harry potter 7 volume paperback collections was missing. During receiving the package i said delivery boy that harry potter collections is missing he said to me that sir i only received these packages which i m deliverying may be some other delivery boy will delivered it by today. Then i inform the same to amazon customer service they assured me that by some means of errors your order is showing delivered it will be delivered to you by next 5days. But even after 5 days i didn't received my order then i again call amazon customer service now they said we are raising the investigation as the amount of product is high and after 5days i again called them to know the status of my complaint. Now they are saying there investigation is complete and there is no product missing from their side.
Please suggest what can i do now?

Hi,

I have placed an order for
Nr mart handy chopper kitchen manual vegetable onion cutter in 500 ml with 4 blades on 7th may and received the item on 12th may which was paid by pod, but the product was not working so i have placed a replacement order on the same day with order id[protected], amazon return id: drwxqnpqrrma and tracking id[protected], product pick up was done but i have cancelled the product as i got a better product. Now i haven't received the amount that i paid. Neither there is an option for tracking the refund status which is not even helpful. Customer care was not responding properly. I except my refund to be done asap.

Iam manikandan i was applying Amazon Recurment in quiker app and offtar the week call from the Amazon recurment hed officer in your resume was shot listen so you will send the education certificate, photo copy, I'd cort so i will send offtar call to next day your opponent send applications filled and send uniform fees 1650 in union bank+4990account opening+4990 insurance to name of visal i was snd the money I am calling to the mobile no. [protected] no response

I have cancelled my order - Makeup Revolution Illuminating Fixing Spray, Order id - #[protected]. I have cancelled it on 10th May. I have called there customer care, they said that the refund will be credit in 2-3 working days. After 2 days I haven't got any refund. I again called them. They were making some excuses and they called me to wait for extra 3-5 days. After 10 days today (23rd May), they are again making excuses and they are telling me to wait and they have no exact date for the refund.
This is a very cheap behaviour from Amazon. I want my refund as soon as possible.
Please help me out there regarding this...